Virgin Mini WiFi Modem User manual

WELCOME
ThankyouforchoosingtheVirginMiniWiFiModem.Togetthemostfromyour
deviceandtokeepitinthebestconditionpleasereadthismanualthoroughly.

Thefollowingpartsaresuppliedinthebox:
PartsQuantity
WirelessRouter1
ACCharger1
USBchargingcable1
QuickStartUserGuide1

QuickReferenceSection
Browserhomepagehttp://virginmf62.comorhttp://192.168.0.1
(viawirelessconnectiononly)
Administrator
Password
admin
DefaultSSIDVirginWifixxxxxx.Detailsprintedunderyourbattery.
DefaultSecurityKey10characterswhicharecasesensitive.
Detailsprintedunderyourbattery.
RestoredefaultsFromthepoweredupstate:
Press&holdthepowerkeyandtheWPSkey
simultaneously.Allpasswordsandsettingswillbe
restoredtodefaultsandtherouterwillreboot.
Fromthebrowserinterface:
Settings>Advanced>Restore
IMPORTANT:SecuritySettings‐SSIDandWi‐FiSecurityKey(WPAKey)
Thedefaultsecuritysettingsareuniqueforyourdeviceandareprintedon
thestickerunderneaththebattery.
TheSecurityKeyiscasesensitiveandshouldbeenteredexactlyasshown.
YouneedthisinformationtoconnecttoyourWi‐Fimodem.
YoucanchangetheSSIDandSecurityKeytoyourownpreferences.Ifyou
havechangedyourpasswordandforgottenitthenRestoredefaults.
1

Contents
1GeneralInformation......................................................... 3
2Gettingstarted ................................................................. 5
2.1InsertyourUSIM............................................................................ 6
2.2ChargeyourWirelessRouter........................................................... 7
2.3InsertamicroSD(HC)™memorycard(OptionalAccessory) ................ 7
2.4LowPowerMode(StandbyMode)................................................... 8
2.5NetworkLock................................................................................. 8
2.6ConnectinganExternalAntenna...................................................... 8
3UsingtheWirelessRouter................................................ 9
3.1Preparation ................................................................................... 9
3.2LogintotheWebbasedUserInterface............................................. 9
3.3QuickSetup ................................................................................. 10
3.4WANConnection...........................................................................11
3.5PhoneBook ..................................................................................11
3.6SettingsSettingscanonlybechangedwiththedevicedisconnected. 11
3.7WarrantyandSupportService....................................................... 14
4Troubleshooting ............................................................. 15
5TechnicalSpecifications ................................................. 16
6SafetyPrecautions.......................................................... 17

2

1GeneralInformation

ComputerRequirements
TherouterwilloperatewithanyPC,MACorotherdevicethatsupportsWi‐Fi.
ZTEcannotguaranteethatthirdpartyhardwareorsoftwareiscompatiblewiththis
product.
WarningsandSafetyNotices
Pleasereadallthesafetynoticesbeforeusingthisdevice.
Donotusethedevicenearfuelorchemicalsorinanyprescribedareasuchasservice
stations,refineries,hospitalsandaircraft.Obeyallwarningsignswhereposted.
Copyright©2011AllRightsReserved.
1stEditionNovember2011
Nopartofthispublicationmaybeexcerpted,reproduced,translatedorutilizedinany
formorbyanymeans,electronicormechanical,includingphotocopyingandmicrofilm,
withoutthepriorwrittenpermissionofZTECorporation.
Thepictures,symbolsandcontentsinthismanualareforreferenceonly.Theymightnot
becompletelyidenticalwithyourproduct.
ZTECorporationoperatesapolicyofcontinuousdevelopment.ZTECorporationreserves
therighttomakechangesandimprovementstotheproductsdescribedinthis
documentwithoutpriornotice.
LimitationofLiability
ZTEshallnotbeliableforanylossofprofitsorindirect,special,incidentalor
consequentialdamagesresultingfromorarisingoutoforinconnectionwithusingthis
product,whetherornotZTEhadbeenadvised,kneworshouldhaveknownthe
possibilityofsuchdamages.Theusershouldrefertotheenclosedwarrantycardforfull
warrantyandserviceinformation.
RFSafetyInformation
Therouterhasaninternalantenna.Foroptimumperformancewithminimumpower
consumptiondonotshieldthedeviceorcoverwithanyobject.Coveringtheantenna
affectssignalquality,maycausetheroutertooperateatahigherpowerlevelthan
needed,andmayshortenbatterylife.
3

RadioFrequencyEnergy
Yourwirelessrouterisalow‐powerradiotransmitterandreceiver.Whenswitchedonit
intermittentlytransmitsradiofrequency(RF)energy(radiowaves).Thetransmitpower
levelisoptimizedforbestperformanceandautomaticallyreduceswhenthereisgood
qualityreception.Maximumpowerisonlyusedattheedgeofnetworkcoverageso
undermostcircumstancesthepoweroutputisverylow.Underpoornetworkconditions
theroutertransmitsatahigherpower,maygethotandhaveasignificantlyshorter
batterylife.

DeclarationofConformity–SpecificAbsorptionRate(SAR)
Wedeclarethattheproductdetailedinthismanual,andincombinationwithour
accessories,conformwiththeessentialrequirementsofTheRadioCommunications
Standard(Electro‐magneticRadiationHumanExposure)2003andtheAustralian
CommunicationsandMediaAuthoritySection376oftheTelecommunicationsAct1997.

N14945

RoHSDeclaration(RestrictionofHazardousSubstances)
ZTEdeclaresthattheWirelessRouterisfreefromhazardousmaterialsandcomplies
withEUdirective2002/95/EC(commonlyknownastheRoHSDirective)andthe
amendments.

Wi‐FiAllianceInteroperabilityCertification

TheWirelessRouterhassuccessfullycompletedtheWi‐FiAllianceinteroperability
testingandiscompatiblewithanywirelessdevicebearingthelogoasshown.
ThemodelnumberisMF62.
Additionalinformationisavailableathttp://www.wi‐fi.org/certification_programs.php


isaregisteredtrademarkofSDCardAssociation.
4

2Gettingstarted








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1.PowerKey‐Pressandholdtheforthreesecondstoswitchonoroff.
2.microSD™slotforexpandablememoryupto32GB
3.WPS–PresstoenableWi‐FiProtectedSetupauthenticationprocess.
4.USBchargingport‐ConnecttoyourPCorACchargerforbatterycharging.
5.TS9Antennaport–Connectanexternalantennatoboostyoursignal.
6.DisplayPanel:





5

2.1InsertyourUSIM
1.Slidethebackcoverdowntoopen.
2.Insertthe(U)SIMcardwiththegoldcontactsfacingdownandthebevelled
edgeonthelefthandsideasshown:






TIP
TheSSIDandpassword
settingsareprintedinthe
batterycompartment.



3.Insertthebatterywiththecontactslocatedagainstthegoldsprings:





4.Lineupthebackcoverandslidebackintoplace.
5.Pressandholdthepowerkeyfor3secondstoswitchtherouteron.

6

2.2ChargeyourWirelessRouter
1.Insertthechargerleadcarefullyintothesocketatthebaseoftherouter.
2.Theplugonlyfitsoneway.Donotuseexcessiveforcetoinserttheplug.
3.Checktheplugistherightwayroundandinsertitgently.
4.Inserttheotherendofthechargerlead(StandardUSB)intotheAC
chargeroraUSBsocketonyourcomputer.



Pleasenote:Underconditionsofextendeduse,lowcoverage,hightemperatureormaximumdata
throughput,thebatterymaynotfullycharge,eventhoughtherouterisconnectedtotheACcharger.
Forthesesituationsitisrecommendedthat,inadditiontothechargerbeingconnected,thebatteryis
fullychargedbeforeextendeddatatransferscommence.
TIP
Becarefultoavoidtrippingorpulling
ontheleadwhilstpluggedin.
2.3InsertamicroSD(HC)™memorycard(OptionalAccessory)
UsethedeviceasportableUSBstoragedrivewithupto32GBmicroSD(HC)™:
Openthememorycardslotcoverontherighthandsideoftherouter.
InsertthemicroSD(HC)™cardandpressgentlytoclickintoplace:



Closethememorycardslotcover
ConnectthewirelessroutertoyourcomputerusingtheUSBcable
supplied‐thememorycardwilldisplayasanexternaldrive.
7

2.4LowPowerMode(StandbyMode)
WithnoWi‐Fideviceconnectedthewirelessrouterwillgointolowpower
modeafter10minutes.
Thedisplaywillextinguish,theWi‐FiSSIDbroadcastwillswitchoff.
PressthePowerorWPSkeytoexitfromLowPowerMode.
Tooperateas‘alwayson’makesurethereisaWi‐Fideviceconnectedthat
doesnotitselfgointosleepmode.
Note:Ifthedeviceispoweredoffandcharging(powerleadconnected)then
thecharginganimationwillstopwhenfullycharged.
2.5NetworkLock
YourwirelessrouterislockedtotheVirginnetwork.
Whenyouinsertanon‐VirginSIMcardyouarepresentedwithunlock
instructionsinthewebinterface(http://virginmf62.com)
ContactVirgintoobtainyour16digitunlockcode.
Anunlockingfeemayapply.
5incorrectattemptswillblocktheunlockprocessandthedevicewillthen
onlyworkwithaVirginSIMcard.
ContactVirginformoreinformation.

2.6ConnectinganExternalAntenna
Anexternalantennamayberecommendedinareasoflowercoverageto
improveyourmodemperformance.TS9terminationantennasareavailable
fromvariousretailers.Inserttheconnectorcarefullytoavoiddamage.
8

3UsingtheWirelessRouter
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3.1Preparation
Beforeusingthewirelessrouter,makesurethat:
The(U)SIMcardisinserted.
ThedeviceisOnandthedisplayisvisible.
SearchforavailableWirelessNetworksonyourcomputerandconnect.
ExampleforWindowsXP:Start>ControlPanel>NetworkandSharingCenter
>SelecttheVirginMobileHotspotWirelessNetworkandclickConnect.
Enterthedefaultsecuritykeyexactlyasshownonthestickerunderthe
battery.Yoursecuritykeyiscasesensitive,besuretousethecorrecttext.

3.2LogintotheWebbasedUserInterface
Therouterwillworkoutoftheboxusingthedefaultsettings.Ifyouwishto
customiseanysettingspleaselogontotherouterusingastandardbrowser:

UseyourcomputertoSearchandConnecttotheVirginMobileHotspot.
Openawebbrowserandenterhttp://virginmf62.comintheaddressbar.
Enter‘admin’intotheadministratorpasswordboxthenpressLogin
9


Whenyoulogin,theHomePageisdisplayed:

3.3QuickSetup
StepthroughtheQuickSetupwizardifyouwishtochangethedefaults:
APNAutoorManualOnlychangeifadvisedbyyourserviceprovider
SSIDNameNameofyourWi‐Finetwork
SSIDEnabledSelectwhethertobroadcastyourWi‐Finetworkname
EncryptionmodeSelectyourrequiredmode.Noneedtochange
WPAKey Defineyourownaccesskeyifrequired
10

3.4WANConnection
AlwaysOnThemodemwillconnecttothecellularnetwork
automatically.AlwaysondoesnotrefertotheWi‐Fi
connectionstatus.Tooperateas‘alwayson’forWi‐Fi
makesurethereisaWi‐Fideviceconnectedthatdoes
notitselfgointosleepmode.
ManualSelectManualmodetomanuallycontrolwhenthe
unitconnectstothecellulardataservice.Select
ConnectorDisconnectandpressApplytomakethe
selectedaction.
3.5PhoneBook
DeviceViewContactssavedtoyourDevice
SIMCardViewContactssavedontheSIMcard
AddNewAddanewcontact,selecttheSavelocationtobethe
DeviceortheSIMcard.
EditEditaContacttosaveittotheSIMcardorDevice
3.6Settings
Settingscanonlybechangedwiththedevicedisconnected.
3GSettings
WirelessinfoViewnetworkstatus
Network
Select
Selectyourpreferrednetworkmode.Onlychangeif
instructedbyyourserviceprovider.
APNSettingSelectorchangeyourAPNsettings.Onlychangeif
instructedbyyourserviceprovider.
Wi‐FiSettings
StationListViewnumberofconnectedWi‐Fidevices
BasicConfigureWi‐Fimode,SSIDandSSIDBroadcast
settings
SecuritySelectorchangeyourWi‐Fisecuritymodeand
password.
WPSWPSusesaPINnumbertosharewithcompatible
devices.
11

Wi‐FiSecuritySettings
OPEN:Anyonecanconnecttoyournetworkwithoutauthentication.
SHARED:WLANclientswhohavethesameWEPkeyasthewirelessrouter
canaccessthewirelessnetwork.
WPA‐PSK:WPAPre‐SharedKey,plaintextwithatleast8characters.
WPA2‐PSK:AmoresecureversionofWPAusingthe802.11istandard.
WPA‐PSK/WPA2‐PSK:ApplyboththeWPA‐PSKandWPA2‐PSKscheme.
WEPKeys:Uptofourkeyscanbeset.Theprimarykeyistheonlykeyin
useatagiventime.Whateverkeysyouenterforanaccesspoint,youmust
alsoenterthesamekeysfortheclientsinthesameorder.Inotherwords,
WEPkey1ontheAPmustmatchWEPkey1ontheclient.
IftheAuthenticationtypeisOPENorSHARED,thebottompartofthe
configurationpagedisplaysfurtherparameters.
IftheAuthenticationtypeisWPA‐PSK,WPA2‐PSKorWPA‐PSK/WPA2‐PSK,
thebottompartoftheconfigurationpagedisplaystheWPAparameters.
WPAAlgorithm:TKIP,AESorAUTO.
Passphrase:Youcaninputapassphraseencryptionkeyformat
ClickApplytosaveyourconfiguration.
FirewallSettings
Firewallsettingsareintendedforadvancedusersandnetworkadministrators.
Thereisusuallynoneedtoapplyanysettingsinahomeenvironment.
Note:Youcansetuptoamaximumof10filteritemsforMAC/IP/Port
FilteringandPortForwarding.
12

MAC/IP/Portfiltering
DefaultPolicy:Sethowtohandlethepacketifnoneoftherulesmatch.
MACaddress:SettheMACaddresstobefiltered.
DestinationIPAddress:SetthedestinationIPaddresstobefiltered.
SourceIPAddress:SetthesourceIPaddresstobefiltered.
Protocol:Setwhichprotocoltobeusedforfiltering.
DestinationPortRange:Setthedestinationportnumberstobefiltered
SourcePortRange:Setthesourceportnumberstobefiltered.
Action:Sethowtohandlethedetectedpacket.
Note：Filteringrulesarematchedonebyone,ifaprovisionismetitwillnot
continuetomatchagainsttheotherrulesset.
PortForwardingSettings
Youcansetupvirtualserverstoprovideinternetservices.SelectFirewall>
PortForwarding>EnabletoconfiguretheVirtualServerSettings.
IPAddress:SettheIPaddressforthevirtualserver.
PortRange:Settheportnumbersforthevirtualserver.
Protocol:Settheprotocolforthevirtualserver.
AdvancedSettings
StatusViewyourdevicefirmwareandIMEIinformation
ManagementSettheAdministratorpassword,defaultis‘admin’
RestorePresstorestoredevicetofactorydefaults
PIN
Management
SetorchangeyourSIMPINstatus
RouterSettheIPaddressrangeandDHCPsettingsforyour
router
13

3.7WarrantyandSupportService
AllcallsandsupportforPINnumbers,SIMcardregistration,accountand
billinginformation,networkservicesandothergeneralenquiriesshould
bedirectedtoyourServiceProvider.
Seeyourwarrantycardforwarrantyandserviceinformation.
ViewFrequentlyAskedQuestionsonline:http://www.zte.com.au/



14

15
4Troubleshooting
Symptoms PossibleProblems/Solutions
Icannotaccess
theinternetatall.
ChecktheLCDdisplaywhichshowsthenumberof
activeconnections.Ifthisis0orxthenWi‐Fiisnot
connected.Verifyyourpasswordiscorrect.
MakesureyourSIMcardisinsertedcorrectly.
Checkyouhavenetworkcoverageinyourarea.
CheckthatyourSIMcardisactiveandenabledwith
dataservices.
Pleasewait1‐2minutesfortheroutertoinitialize.
Thedownloador
uploadspeedsare
veryslow.
Thespeedisdependentonsignalstrength.Check
yoursignalstrengthandnetworktype.
Thesignalstrength
isalwayslow.
Thisindicatespoorreception.Trymovingthe
routertoanotherlocationnearerthewindow.
Youcanpurchaseanexternalantennawith
connectortypeTS9toimproveyoursignalstrength.
Isecuredmy
routerandhave
lostmy
password(s).
Resetyourroutertofactorydefaultstoeraseall
storedpasswordsandencryptionsettings.
Fromthepoweredupstate:
PressthepowerkeyandtheWPSkey
simultaneously.
Mybatteryhasnot
chargedwhileinuse
andconnectedto
thecharger.
Inlowcoverageorhighdatatransfermodesthe
internaltemperatureofthedevicecanriseabove
45°C.Intheseconditionsthebatterycannotbe
chargedduetosafetylimitswithLi‐ionbattery
technology.
MyWi‐Fidevice
goestosleepand
disconnects.
Thisisdependantontheotherdevices,ieyourWi‐
Ficlients.IftheWi‐Ficlient(PCorotherdevice)has
aWi‐FisleeppolicythenWi‐Fisignalsareswitched
offafteraperiod.WithnoactiveWi‐Ficonnections
yourwirelessrouterwillgointolowpowermode.
Tomaintainan‘alwayson’servicemakesureyou
haveaWi‐Fideviceconnectedtoyourrouter.

5TechnicalSpecifications
Network&FrequencyBand: WCDMA:900,2100MHz
GSM:850,900,1800,1900MHz
DataServices:  HSDPADownlink:upto21.6Mb/s*
   HSUPAUplink:upto5.76Mb/s*
Wi‐Fiworkingrange:approx25mradiusinfreespace
Wi‐FiConnections:supportsupto8users
Dimensions(W×H×D): 99.6x54x14.6mm
Weight:  86g
microSD™card:  microSD™ormicroSDHC™upto32GB
ExternalAntennaPortTS9
Battery:  1500mAhLi‐ion
Standbytime(lowpowermode):upto80hours
Workingtime: upto4hours,dependingonusageand
networkconditions.
WorkingTemperatureRange:0to+40°C
OperatingSystems: MicrosoftWindows7,Vista&XP
   MACOS10.4.11andabove.

*HSDPA/HSUPA:21.6Mbpsdownlink&5.8Mbpsuplinkrateddevice.Actual
customerpeakdownload/uploadspeedswillbelessduetonetworksharing,
signalstrengthandotherfactors.
16

17
6SafetyPrecautions
Someelectronicdevicesmaybesusceptibletoelectromagneticinterference.
Theroutermayinterferewithmedicaldeviceslikehearingaidsand
pacemakers.
1.Donotuseyourrouterindangerousenvironmentssuchasoilterminals,
fueldepots,chemicalfactoriesorservicestations.Obeyallwarningnotices
andswitchoffyourrouterinsuchenvironments.
2.PleaseuseoriginalaccessoriesoraccessoriesthatareauthorizedbyZTE.
Unauthorizedaccessoriesmayaffecttherouterperformance,damagethe
routerorinvalidateyourwarranty.
3.Donotdismantletherouter.Therearenouserserviceableparts.
4.Donotallowtherouteroraccessoriestocomeintocontactwithliquidor
moistureatanytime.Theroutercontainsaliquiddetectionstickerthat
changescolourwhenexposedtoliquids.Liquiddamagewillinvalidateyour
warranty.
5.Donotplaceobjectsontopoftherouterorrestrictairflowaroundthe
device.Thismayleadtooverheatingofthedeviceoraffectsignalquality.
6.Donotexposetheroutertodirectsunlightorstoreitinhotareas.High
temperaturecanshortenthelifeofelectronicdevices.
7.Donotallowchildrentoplaywiththerouterorcharger.
8.Therouterandchargerareforindooruseonly.
9.Useanantistaticclothtocleantherouter.Donotuseharshchemicals,
solventsorabrasivecleanersasthesecoulddamagethecase.