Vivo STAND-TS38C-T User manual

Telescoping Extra Tall Dual Monitor Desk Mount
Scan the QR code with your mobile device or follow the link
for helpful videos and specifications related to this product.
Instruction Manual
https://vivo-us.com/products/stand-ts38c-t
SKU: STAND-TS38C-T
[email protected]om www.vivo-us.com 309-278-5303
Chat live with an agent!
GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST

2
PACKAGE CONTENTS
TOOLS NEEDED
WARNING!
Phillips
Screwdriver
A (x1)
Bottom Pole
D (x1)
Lower Clamp
E (x1)
Upper Clamp
If you do not understand these directions, or if you have any doubts about the safety of the installation,
please call a qualified technician. Check carefully to make sure there are no missing or defective parts.
Improper installation may cause damage or serious injury. Do not use this product for any purpose that is
not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or
injury caused by improper mounting, incorrect assembly or inappropriate use.
F (x1)
Swivel Arm
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
H (x1)
Grommet Plate
J (x2)
Arm Cable Clip
22 lbs
(10kg)
DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:
• TO PREVENT TIPPING, PLEASE BE CAREFUL NOT TO EXTEND THE ARMS TOO FAR FORWARD OR
BACKWARD.
• NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF MONITOR OR STAND.
• USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL
USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
G (x1)
VESA Plate
PER ARM
I (x2)
Pole Cable Clip
S-A (x3)
M5x16mm Screw
S-C (x2)
M6 Cap Nut
M-A (x8)
M4x12mm Thumbscrew
M-B (x8)
M4x30mm Screw
M-C (x8)
M4 Spacer
K (x1)
Clamp So Pad
L (x1)
Grommet So Pad
S-B (x2)
M8x12mm Screw
T-A (x1)
3mm Allen Wrench
T-B (x1)
5mm Allen Wrench
T-C (x1)
6mm Allen Wrench
S-D (x1)
M8 Washer
S-E (x1)
Spring Washer
B (x1)
Middle Pole
C (x1)
Top Pole With Cap

3
ASSEMBLY STEPS
STEP 1
OPTION A: Clamp Install
Mount Upper Clamp (E) to Bottom Pole (A) using M5x16mm Screws (S-A) and 3mm Allen Wrench (T-A).
Remove adhesive backing from Clamp So Pad (K) and attach to Upper Clamp (E). Assemble Lower
Clamp (D) to Upper Clamp (E) using M8x12mm Screws (S-B) and 5mm Allen Wrench (T-B) and secure
the assembly to the desktop.
OPTION B: Grommet Install
If desk does not have an existing grommet hole, drill a 3/8” (10mm) diameter hole at the desired
location on the desktop. Completely disassemble Lower Clamp (D) into individual parts. Set Knob (D1)
and Clamp Plate (D2) aside for later use. The L bracket, bolt, washer and bushing will not be used. Install
Grommet Plate (H) to Bottom Pole (A) using M5x16mm Screws (S-A) and 3mm Allen Wrench (T-A).
Attach Grommet So Pad (L) to Grommet Plate (H). Position Bottom Pole (A) on the mounting surface
and secure using Clamp Plate (D2), Spring Washer (S-E), M8 Washer (S-D) and Knob (D1).
13
4
E
A
S-A
T-A
DS-B
T-B
D
D1
D2
H
A
S-A
T-A
L
A
D2
S-E
S-D
D1
2
K

4
STEP 2
Slide Pole Cable Clips (I) and Swivel Arm (F) onto the pole assembly. Secure Swivel Arm (F) using
6mm Allen Wrench (T-C). Attach Arm Cable Clips (J) to Swivel Arm (F).
STEP 3
Thread Middle Pole (B) onto Bottom Pole (A), and Top Pole With Cap (C) onto Middle Pole (B).
A
B
C
I
F
T-C
J

5
STEP 4
OPTION A: Flat Back Monitor
Attach the VESA Plates (G) to the monitor with Thumbscrews (M-A).
NOTE: Hand tighten screws to avoid over tightening.
OPTION B: Curved Back Monitor
Attach VESA Plate (G) to the monitor with M4x30mm Screws (M-B) and M4 Spacers (M-C).
NOTE: Gently tighten using a screwdriver
G
G

6
STEP 5
STEP 6
Adjust the length of Swivel Arm (F) using 3mm Allen Wrench (T-A).
Slide VESA Plates (G) onto the Swivel Arm (F). The monitors can be leveled using 3mm Allen Wrench
(T-A). Secure using M6 Cap Nuts (S-C).
G
F
T-A
S-C
F
T-A

7
Adjust the tilt using 5mm Allen Wrench (T-B).
STEP 7
Manage cables using Arm Cable Clips (J) and Pole Cable Clips (I).
STEP 8
J
I
T-B

LAST UPDATED: 04/03/2023
REV1
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can oer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
Love your new VIVO setup and want to share?
Tag us in your photo! @vivo_us
AVG. RESOLUTION TIME (within oice hrs): < 15 M
www.vivo-us.com
Chat live with an agent!
AVG. RESOLUTION TIME (within oice hrs): 5M 4S
309-278-5303