Vivotek 9189 Series User manual

User’s Manual
5MP • IP66 (outdoor) • IK10 • Day & Night • Smart Motion Detection (H/T) •
Remote Focus (T) • WDR Pro II • Smart Stream III • SNV II • 30M Smart IR • Shock Detection
Fixed Dome
Network Camera
FD9189-H, FD9189-HM, FD9189-HT
FD9389-HV, FD9389-EHV, FD9389-HMV,
FD9389-EHMV, FD9389-HTV,
FD9389-EHTV
Rev. 1.0

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2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation (FD9189) ........................................................................................................................... 12
Software Installation ............................................................................................................................................. 16
Hardware Installation (FD9389) ........................................................................................................................... 22
Software Installation ............................................................................................................................................. 29
Network Deployment ............................................................................................................................................ 37
Ready to Use........................................................................................................................................................ 38
Accessing the Network Camera ...........................................................................................................................41
Using Web Browsers............................................................................................................................................ 41
Using RTSP Players............................................................................................................................................. 44
Using 3GPP-compatible Mobile Devices.............................................................................................................. 45
Using VIVOTEK Recording Software ................................................................................................................... 46
Main Page................................................................................................................................................................47
Client Settings.........................................................................................................................................................52
Conguration...........................................................................................................................................................57
System > General settings ................................................................................................................................... 58
System > Homepage layout ................................................................................................................................ 60
System > Logs ..................................................................................................................................................... 63
System > Parameters .......................................................................................................................................... 65
System > Maintenance......................................................................................................................................... 66
Media > Image ................................................................................................................................................... 70
Media > Video ...................................................................................................................................................... 83
Media > Video ...................................................................................................................................................... 84
Media > Video ...................................................................................................................................................... 85
Media > Audio....................................................................................................................................................... 94
Network > General settings.................................................................................................................................. 95
Network > Streaming protocols ........................................................................................................................ 102
Network > SNMP (Simple Network Management Protocol)................................................................................111
Network > FTP ................................................................................................................................................... 112
Security > User accounts ................................................................................................................................... 113
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 115
Security > Access List ...................................................................................................................................... 122
PTZ > PTZ settings ............................................................................................................................................ 128
Event > Event settings........................................................................................................................................ 132
Applications > Motion detection.......................................................................................................................... 146
Applications > Smart VCA.................................................................................................................................. 147
Applications > Tampering detection ................................................................................................................... 148
Applications > Audio detection ......................................................................................................................... 149
Applications > Shock detection ......................................................................................................................... 151

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Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ...152
Recording > Recording settings ..............................................................................................................155
Local storage > SD card management..................................................................................................... 160
Local storage > Content management .....................................................................................................161
Appendix .................................................................................................................................................... 164
URL Commands for the Network Camera................................................................................................164
Technology License Notice.......................................................................................................................415
Electromagnetic Compatibility (EMC).......................................................................................................416
Overview
The 9189 and 9389 series is a camera line to come embedded with the Smart Motion
Detection feature (-H, -EH, -HT, -EHT models).* The Smart Motion detection, with Human
detection and tunable time lter, can eliminate the defects of traditional motion detection
and facilitate the conguration at a surveillance site.
To learn more about this feature, download its User Guide in:
http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_
en.pdf
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology,
the Smart engine instantly recognizes human appearances in a video surveillance area.
Since humans are the objects of interest in the majority of video surceillance, the Human
detection feature enables users to quickly congure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera conguration.
The 9389 series is an outdoor network camera capable of 2560 x 1920 resolution at 30
fps. With the most updated VIVOTEK SNV and WDR Pro technology, the 9389 series
is capable of capturing the highest quality images in both low light and high contrast
environments.
The 9189 and 9389 series also offers the best in night time surveillance technology. By
adopting Smart IR II technology from VIVOTEK speed domes, the IR illuminators now
align with the remote focus lens’ focus angle to provide the best IR image quality at any
lens setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR
effective range up to 30 meters.
* The FD9389-HM and -EHM models come with standard motion detection feature.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.

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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from ths product.
2. Use live view to verify if the IR lights are on in the night mode.
Package Contents
■ FD9189 or FD9389
■ Desiccant bag, screws.
■ Sunshield and screws.
■ Quick Installation Guide.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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Microphone
Routing hole
breakaway tab
FD9189 Outer View
Physical Description
Dome cover

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User's Manual - 7
FD0189 Inner View
RJ45 Ethernet socket
Tilt retention screw
Lens
IR LEDs
Reset button
MicroSD card slot
LEDst
Microphone contact
pins

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Microphone
FD9389 Outer View
Dome cover

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User's Manual - 9
FD9389 Inner View
RJ45 Ethernet socket
Tilt retention screw
Lens
IR LEDs
Reset button
MicroSD card slot
LEDst
Microphone contact
pins

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Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
IMPORTANT:
An example of the "-M" model (Manual Focus) is shown here. For models that come with
motorized lens, you do not need to manually adjust zoom and focus.
Zoom & Focus
pullers

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User's Manual - 11
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
M Manual focus lens
NOTE:
IMPORTANT:
The E model camera comes with an embedded heater and requires an 802.3at PoE
switch.
1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3af or 802.3at
Max. Power Consumption (via PoE)
Model Watts Voltage Amp
FD9389-EHTV 23.55 42.5 ~ 57 0.55 ~ 0.41
FD9389-EHMV 21.4 42.5 ~ 57 0.50 ~ 0.38
FD9389-EHV 21.8 42.5 ~ 57 0.51 ~ 0.38
FD9389-HTV
FD9389-HTV (w/o cable)
10.45 37 ~ 57 0.28 ~ 0.18
FD9389-HMV
FD9389-HMV (w/o cable)
8.3 37 ~ 57 0.22 ~ 0.15
FD9389-HV
FD9389-HV(w/o cable)
8.7 37 ~ 57 0.24 ~ 0.15
Max. Power Consumption (via PoE)
Model Watts Voltage Amp
FD9189-HT 10.45 37 ~ 57 0.28 ~ 0.18
FD9189-HM 8.3 37 ~ 57 0.22 ~ 0.15
FD9189-H 8.7 37 ~ 57 0.24 ~ 0.15

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Hardware Installation (FD9189)
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the installation
height of your camera. The height information is important for the accuracy of the video
analytics results. Some of the other perspective information are automatically collected by
the onboard S-sensor. The height information enables the horizontal and vertical keystone
corrections of the eld of view. Measure the distance between camera lens and the
ground.
Installation
height
Measured to the
approx. lens position.
Not to the ceiling.

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User's Manual - 13
2.Remove the dome cover by loosening 4 T10 screws.
3.Install an MicroSD card if onboard storage is preferred. Remove the foam pad around
the lens module.
64 GB
10
I
1

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5. Drill holes for mounting screws and a cabling hole if applicable. Pull a CAT5e Ethernet
cable through the hole.
OR
4. Remove the breakaway tab at the bottom or on the side of the dome cover depending
on how you route your Ethernet cable.
Ø 4mm

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User's Manual - 15
6. Secure the camera to wall or ceiling using the included screws.
7. Connect the Ethernet cable to the RJ45 port.

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Browser
LAN
Shepherd
8. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Software Installation
9. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.

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9-1. Run the Shepherd utility.
9-2. The program will conduct an analysis of your network environment.
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
IB9389-HT
Network Camera
Model No: xxxxxxx
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
9-3. The program will search for all VIVOTEK network devices on the same LAN.
9-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

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Forceful Password Conguration
10. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
10-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
10-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.

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User's Manual - 19
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
10-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.

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11. Loosen, but not completely remove, the retention screws on lens module bracket to
adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera lens.
13
2
350° 350°
80°
FD9189-HM On a manual focus model, use the pullers to zoom
and focus.