VKI Technologies Eccellenza Momentum User manual

April 3, 2019
VKI Publication #202377-001
Operation Manual

Momentum
Operation Manual
VKI Publication #202377-001
2
Carefully read this instruction manual before proceeding with the installation and operation
of this equipment. Keep this manual in a safe place for future reference.
Disclaimer:
Although the utmost care was taken putting together this publication, VKI Technologies accepts no liability for inaccuracies or omissions to this
publication. VKI Technologies is not responsible for misinterpretation of any information contained in this publication. VKI Technologies is not
responsible for injuries or damages resulting from incorrect or improper use of this equipment, unauthorized modifications to the equipment,
the use of non-original replacement components in the equipment, or improper installation of the equipment.
Copyright:
VKI Technologies © 2019
The information and contents of this publication are property of VKI Technologies. No part of this publication can be reproduced, reused,
modified or published in any format without the written permission of VKI Technologies.
VKI Technologies reserves the right to change the specifications to the equipment, and to modify the information contained in this publication
at any time and without prior notification to the purchaser of this equipment. All rights are reserved.
To view and download other equipment documentation, visit the "Documentation" section of our web
site at the following URL: http://www.vkitech.com/documentation.html
Contact Information:
VKI Technologies
3200 2e rue,
St-Hubert, Québec,
Canada, J3Y 8Y7
Phone
Local: 450-676-0504
Customer Service: 1-800-567-2951
Technical Support: 1-888-854-0207
Fax: [phone]
Web Site
www.vkitech.com
Email
Customer Service: [e-mail]
Technical Support: [e-mail]

Table of Contents
Eccellenza Momentum
VKI Publication #202377-001
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Table of Contents
Section 1 - Safety Information & Equipment Specifications .................................................... 7
Safety Symbols ...................................................................................................................................... 7
Important Safeguards and Precautions ................................................................................................ 8
Specifications ......................................................................................................................................10
Capacities............................................................................................................................................10
Equipment Dimensions ....................................................................................................................... 10
Installation Dimensions.......................................................................................................................10
Section 2 - Setting up the Equipment ................................................................................... 11
Unpacking ........................................................................................................................................... 11
Unlocking the Front Door and the Waste Bin .....................................................................................13
Cup Detection...................................................................................................................................... 13
Equipment Overview – Exterior........................................................................................................... 14
Equipment Overview - Interior............................................................................................................14
Installation Precautions ...................................................................................................................... 15
Water Connection ...............................................................................................................................15
Water Filter ......................................................................................................................................... 16
Starting the Equipment.......................................................................................................................16
Service Power Switch......................................................................................................................16
The Touch Screen ................................................................................................................................17
Selecting and Dispensing a Beverage..............................................................................................17
Filling the Coffee Bean Dispensers ......................................................................................................18
Filling the Powder Dispensers ............................................................................................................. 19
Setting the Cup Stand Overflow Detection ......................................................................................... 20
Installing a Cup Stand Drain................................................................................................................ 20
Checking Water Temperature.............................................................................................................21
Initial Adjustments ..............................................................................................................................21
Change PINs for the Operator and Administrator .......................................................................... 21
Setting the Date and Time ..............................................................................................................21
Water Levels ...................................................................................................................................21
Gram Throws................................................................................................................................... 21
Beverages........................................................................................................................................21
Notifications....................................................................................................................................21
Clearing Error and Reminder Messages.............................................................................................. 22
System Status Report Screen .............................................................................................................. 23
Section 3 - Configuring the Equipment ................................................................................. 25
Accessing the Configuration System................................................................................................... 25
Programming Menu Structure ............................................................................................................ 27
Menu Drop-List Overview...............................................................................................................27
Sub-Menu Tabs ...............................................................................................................................28
Exiting the Setup .............................................................................................................................28
Dashboard........................................................................................................................................... 29
Counters.......................................................................................................................................... 29
Beverages Tab.................................................................................................................................31
Ingredients Tab ...............................................................................................................................34
Emailing Data or Saving it to a USB Flash Drive .............................................................................. 34

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Operation Manual
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System Status......................................................................................................................................35
Current Status .................................................................................................................................35
Fault Codes......................................................................................................................................36
Logs ................................................................................................................................................. 37
System Info ..................................................................................................................................... 37
Event Deactivation.......................................................................................................................... 38
General Settings..................................................................................................................................40
Installation ...................................................................................................................................... 40
Waste Management (Waste Chute) ...........................................................................................40
Cup Detection .............................................................................................................................40
Regional ..........................................................................................................................................40
Language ..................................................................................................................................... 40
Units of Measure.........................................................................................................................41
Date and Time.............................................................................................................................42
Auto Rinsing ....................................................................................................................................43
Counter Trigger ...........................................................................................................................43
Periodic Trigger ........................................................................................................................... 44
Power Settings ....................................................................................................................................45
Auto Dim Delay ...............................................................................................................................45
Energy Saving .................................................................................................................................. 46
Vending (Cashless Pay) ....................................................................................................................... 50
General Tab.....................................................................................................................................50
Beverages Tab.................................................................................................................................51
Setting the Base Price ..................................................................................................................... 52
Adjusting the Price for Exceptions ..................................................................................................54
Pricing Hot Water............................................................................................................................55
Network ..............................................................................................................................................56
WIFI .................................................................................................................................................56
SMTP ............................................................................................................................................... 59
Notifications....................................................................................................................................60
Telemetry........................................................................................................................................63
Setup ................................................................................................................................................... 64
Hoppers...........................................................................................................................................64
Beverages........................................................................................................................................64
Cup Size and Strength .................................................................................................................64
Disabling Beverages ........................................................................................................................65
Setting the Default Coffee Blend ....................................................................................................66
Configuring the Carafe....................................................................................................................66
Ingredients ......................................................................................................................................67
Recipes ............................................................................................................................................70
Setting Coffees ............................................................................................................................70
Gourmet Mode ...........................................................................................................................74
Setting Specialty Beverages ........................................................................................................75
Disabling “Press & Hold” Hot Water ...........................................................................................77
Restore Defaults.......................................................................................................................... 78
Water ..............................................................................................................................................79
Brewing ...........................................................................................................................................84
Water Temperature ....................................................................................................................85

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Eccellenza Momentum
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Security................................................................................................................................................86
Administrator..................................................................................................................................87
Operator.......................................................................................................................................... 89
Maintenance .......................................................................................................................................91
Operations Menu............................................................................................................................91
Powder Rinse .............................................................................................................................. 91
Brewer Rinse ...............................................................................................................................91
Wiper Home Position..................................................................................................................92
Remove Filter ..............................................................................................................................92
Calibrate Powder Level ...............................................................................................................92
Manual Activation...........................................................................................................................93
Coffee System .............................................................................................................................93
Powder System ...........................................................................................................................96
Water System..............................................................................................................................97
Miscellaneous Components........................................................................................................98
Multimedia..........................................................................................................................................99
Beverages........................................................................................................................................99
Sleep Screen.................................................................................................................................. 100
Section 4 - Care and Maintenance...................................................................................... 101
Daily Care..........................................................................................................................................101
Every 1-2 Weeks................................................................................................................................ 101
Every 15,000 Cycles or 12 Months ....................................................................................................101
Every 3 Years.....................................................................................................................................102
Miscellaneous ................................................................................................................................... 102
Section 5 - Error and Reminder Messages .......................................................................... 103
Main Screen ...................................................................................................................................... 103
System Status Screen ........................................................................................................................104
Section 6 - Updating Firmware........................................................................................... 109
Section 7 - Installing the Card Reader Option ..................................................................... 111
Section 8 - Product Warranty Information.......................................................................... 117

Table of Contents
Operation Manual
VKI Publication #202377-001
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Section 1 - Safety Information & Equipment Specifications
Eccellenza Momentum
VKI Publication #202377-001
7
SECTION 1
Safety Information & Equipment Specifications
Your safety is extremely important to us. To avoid personal injury or damage to the equipment
and its surrounding areas, it is imperative that you read and understand the safety information
outlined in this section before proceeding with the installation and operation of this equipment.
Safety Symbols
The following symbols are used throughout this publication:
Indicates an electrical shock hazard.
Indicates a potential safety risk, or a risk of damage to equipment and/or its
surroundings.
Indicates important information that must be understood before proceeding.
Indicates an important note or useful tip.

Section 1 - Safety Information & Equipment Specifications
Operation Manual
VKI Publication #202377-001
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Important Safeguards and Precautions
This equipment is designed for indoor use ONLY and must never be installed outdoors.
This equipment requires a 120-Volt 20-Amp wall outlet like the one shown below:
The installation of this equipment must comply with all municipal, state/provincial, and
federal electrical and plumbing codes.
Installation and servicing of this equipment must only be performed by qualified
personnel. Do not attempt to install or service this equipment if you are not qualified as
it may result in personal injury. There are no user-serviceable parts inside the
equipment.
Do not use an electrical extension cord or power bar.
This equipment must be installed in a location with an ambient temperature between
5°C-35°C (40°F-95°F).
The main water supply pressure must be between a minimum of 20psi and a maximum
of 100psi.
This equipment must be positioned so that the wall plug and the main power switch are
both easily accessible.
Do not connect this equipment to a voltage supply other than the voltage indicated on
the serial number decal.
Do not immerse this equipment, or any part of this equipment, in liquid.
Do not install the equipment in an area where water spray is present.
This equipment must be installed securely on a level surface. If it does not appear to be
a stable location, select another installation location.
Leave a minimum of 2" (5cm) of space all around this equipment for proper ventilation.
Keep hands clear of the dispensing area at the front of this equipment. Liquids being
dispensed are extremely hot and can cause severe burns.
Never disconnect this equipment from the wall outlet by pulling on the service cord,
and never use this equipment if the service cord is damaged.

Section 1 - Safety Information & Equipment Specifications
Eccellenza Momentum
VKI Publication #202377-001
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If the service cord is damaged, it must be replaced with a new service cord that is
available from your distributor or the manufacturer of this equipment.
Never circumvent the safety features incorporated into the equipment. They are there
for your protection and should never be disabled or bypassed under any
circumstances.
Always switch the power off and disconnect the service cord when cleaning the interior
of this equipment. Components inside this equipment can cause electrical shock
resulting in personal injury.
Use caution when servicing the water tank or any of its components - the water in the
tank and the tank components may be extremely hot and can cause severe burns.
Use caution when working inside this equipment as there may be sharp edges on some
components that can cause cuts.
To prevent electrical shock, remove all jewelry (rings, watches, etc.) when servicing this
equipment.
Use only original equipment manufacturer replacement parts. Unapproved
replacement parts can result in personal injury, fire and/or further damage to the
equipment.
Do not allow children to access this equipment. They are not aware of the potential
dangers that exist.
Never use ammonia-based cleaners on the surfaces of this equipment as they will
become discolored and/or damaged permanently. Use mild cleaning products, such as
dish soap.
Do not lean on, push or shake the equipment as there is a risk that it can tip or fall, or
cause water to overflow and contact electrical components creating a shock hazard.
Do not operate the equipment with the rear panel removed.
Unauthorized modifications made to this equipment
can result in serious
personal injury and/or damage to the equipment and its surroundings (including
a risk of fire), and voids all warranties and safety certifications/listings.

Section 1 - Safety Information & Equipment Specifications
Operation Manual
VKI Publication #202377-001
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Specifications
Voltage Rating
120 Volts AC @ 60hz (120 Volt Model) – 20 Amp Plug
Plug/Outlet
Nema 5 – 20P
Heater Wattage
1700 Watts
Total Wattage
1800 Watts
Weight
130 lbs (59 kg)
Cup Sizes
3 cup sizes (from 6-oz to 32-oz), plus Carafe Option (64-oz)
Temperature
Control
Electronic Probe
Heating Time
30 minutes after power up
Brew Temperature
198°F (92°C)
Heater Protection
Yes
Overflow Protection
Yes
Backflow Prevention
Yes
Circuit Protection
Yes
Screen Size
18.5”
Certifications &
Listings
Capacities
Coffee Hopper 1
6 lbs (2.72 kg)Position 1: 1 lb (0.45 kg) Position 2: 2 lbs (0.9 kg)
Coffee Hopper 3
3 lbs (1.36 kg) Position 1: 0.5 lb (0.22 kg) Position 2: 1 lb (0.45 kg)
Coffee Hopper 2
6 lbs (2.72 kg) Position 1: 1 lb (0.45 kg) Position 2: 2 lbs (0.9 kg)
Powder Hopper 1
4 lbs (1.8 kg)
Powder Hopper 2
4 lbs (1.8 kg )
Powder Hopper 3
3.5 lbs (1.6 kg)
Water Tank
2 gallons (7.6 litres)
Waste Bin
Approximately 50 cups (12-oz)
Equipment Dimensions
Height:
35.0" (89 cm)
Width:
20.5” (52 cm) with door closed
24.0" (61 cm) with door open
Depth:
27.0" (69 cm) with drip tray
24.5” (62 cm) without drip tray
Installation Dimensions
Height:
42.0"(107 cm)
Width:
26.0" (66 cm)
Depth:
29.0"(74 cm)
Any references made in this manual to coffee blends, powder products and
beverages are for example purposes only. The actual products used in the
equipment may differ from the examples used in this manual.