Vocera Smartbadge User manual

Vocera Smartbadge Features and Functions
Quick Reference Guide
V5000 2019 Firmware 5.0.2
Overview of the Smartbadge:
Call Button –Summon the Vocera Genie and end voice
communications
DND –Places you in Do Not Disturb mode and places calls on hold
Volume Up and Down –Adjust call and non-urgent alert tone
volumes, wakes up screen for viewing
Panic Button –Places an emergency call to specified emergency
group if configured for your facility
The battery latch is located on the back of the
Smartbadge.
Inserting the battery powers on the Smartbadge
device.
Voice Log In
•Touch the call button until you feel a slight vibration wait for the
Vocera Genie to say, “Say or spell your first and last name”, say
you first and last name
*Note: Finger must be bare or with only a light glove to operate
the sensor button. Thick gloves prevent activation
Voice Log Out
•Touch the call button until you feel a slight vibration, wait for the
genie to say, “Vocera”, then say “Log Out” or “Log me out”
Screen Log Out
•Swipe up from the bottom of the Home screen to access the
Settings screen, tap ‘Log Out’
Overview of the Screen
•Time, Volume, Network connection, Battery
status, and Availability appear at the top of the
screen
The Screen Layers:
Home Screen
•Displays view of all Calls, Messages, Alerts, and Alarms
Directory Screen
•Access and view favorite users and groups
•Assign Individuals and Groups as favorites
Settings Screen
•Displays account details and Smartbadge settings
•Set DND status and Log Out option
Screen Filtering Menus
•Each screen layer has its own filter and menu options
•Tap the chevron located at the top of the screen to reveal the filter
options for each screen –close the menu by tapping the chevron
again
Hint: Start to
swipe at the “V”
slightly above
the screen

V5000 2019 Firmware 5.0.2
Placing a Call using the Vocera Genie:
•Touch the Call Button until you feel the slight vibration
•Wait for the Genie to say, “Vocera”
•Caller screen displays when call is answered
•Standard Call commands apply
Placing a Call Using the Contacts Screen:
•Tap on an event such as a voice message or missed
call to view contact options
•Call directly using the call option
Using the Search Function on the Contacts Screen:
•Swipe down to access the Directory Screen
•Select contact from the list of favorites or Search the Directory for a specific user or group
•Tap the search icon to reveal the keyboard in landscape view –enter 2 or more letters and select ‘Search’ to begin
•Rotate the screen back to portrait view to scroll through the search results
Creating Favorites:
•Swipe down to access the
Directory Screen from the Home
Screen
•Search for users and groups and
tap to select
•Tap the star to flag as
a favorite contact
Handset Mode:
•On the active Call Screen tap the
speaker icon to remove the speaker
function and go into handset mode
•Handset mode can be set to ‘Enabled’
on the badge settings screen. Calls will
always begin in handset mode for added
privacy
Starting a Chat:
•Start a chat by selecting an event from the Home
Screen or a user or group from the Directory
Screen
(*Note the additional options to play message or call
from the event notification!)
•Select the Chat option from the contact screen
•Small, functional keyboard appears on the
screen in landscape mode
•Compose the message in the space provided
(*Note –messages sent to
50 or more individuals will be
sent as a mass notification)
•Use the exclamation point
to the left of the message
contents field to change
the priority of the message
Responding to an incoming Chat:
•Tap on an incoming message on the top of the screen or from
the Home Screen to view the message
•From the message screen you have options to access the
keyboard to compose a reply, add an additional participant or call
the sender
•Swipe from left to right on the active message screen to return to
the Home screen list view OR
•Tap the name of the caller if visible, or the green bar in the top left corner of the screen to
return to the active call screen
Swipe to close