VOGELS TVM 3420 Series User manual

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Additional tools
Click to download the app
(https://www.vogels.com/en-us/c/tvmountguide)
Click to watch
(https://youtu.be/ueE93t1vt_o)
TVM 3420 Series
TVM 3440 Series
TVM 3620 Series
TVM 3640 Series
Full Installation Guide
Everything you need to get your TV safely on the wall, in no time
Before you start
…we just wanted to say thanks for choosing Vogel’s. Smart choice.
And you’re already making another smart choice – reading the manual! Keep
reading to learn all about safe, efficient installation, and how to use your new
mount.

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Don’t dare risk it… Read all
Stay safe
Warning
Always read these safety instructions carefully before installing and using this product.
Following these instructions is strictly required. Incorrect mounting and/or installation could put you, your TV, and your family at
substantial risk.
Vogel’s recommends that the mounting and/or installation of this product should be carried out by a suitably qualified expert.
Vogel’s cannot be held responsible for any injury and/or damage caused by incorrect installation.
Please consult the manual for your TV and ensure that the weight and size of the TV is within the maximum weight and size
limits specified for this product, and that the TV mounting bolts used are of a suitable length and diameter. Note that not all the
TV mounting accessories provided are required for the installation of any one TV.
The wall mounting accessories provided are exclusively intended for installation on walls made of solid brick, solid concrete or
solid wood columns.
Any material covering the wall must not exceed 3 mm/ 0.12 inch.
For mounting on walls made of other materials, such as hollow bricks, wood panels or plasterboard, please consult your installer
and/or specialist supplier.
Clean the product with a dry, lint-free cloth. Do not use detergents or other solvents to clean the product.
Only qualified, certified personnel may repair the product. Use only original spare parts. The use of other parts will result in
voiding the warranty, and could lead to injuries.
Alterations to the product and technical modifications are not permitted. This will void the warranty, and could lead to injuries.
Always store the product in a dry and safe place with a temperature between -10°C to +50°C.
Handle and transport the product with care.
Repack the product when transporting or not using it for a longer period of time.
Lifting your TV is a two-person job. Don’t be bold!

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What’s in your box?
Something missing? Make sure your packaging has everything in place:
A. Wall mount
B. Horizontal bars
C. Vertical strips
D. Safety instructions
E. Bolts for fastening strips on TV (see contents below)
F. Spacers
G. Washers Ø 18 mm
H. Screws
I. Plugs (fischer© DuoPower)
J. Washers Ø 22 mm
K. Covers
L. Protective TV patches
M. Cable clip or clips (depending on model)
N. Cable clip for wall plate
O. Spirit level
P. Thumbnuts (pre-attached to horizontal bars for some models)
Contents of the TV fasteners kit:

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4x M6*12mm bolts
4x M6*25mm bolts
4x M6*35mm bolts
4x M8*12mm bolts
4x M8*25mm bolts
4x M8*45mm bolts
4x M6 washer
4x spacer 10mm
4x spacer 5mm
You just need four bolts to mount your TV. Store the rest for other use!
Got your tools ready?
Don’t start without all the necessary tools:
Crosshead screwdriver
Drilling machine
10 mm or 25/64” concrete / brick drill (for concrete / brick walls only)
5 mm or 13/64” concrete / brick drill (for concrete / brick walls only)
5 mm or 13/64” wood drill (for walls with wooden studs only)
Stud finder (for walls with wooden studs only)
Socket wrench no. 13
Pencil
M4 (4mm) Allen key

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Take care of your safety
Who cares about looking cool? Always wear personal protective equipment:
Eye protection
Ear protection
Safety shoes
Lifting your TV is a two-person job. Don’t be bold!
Additional tools
Mark the first
drilling hole
Use our free DrillRight™ AR App to find
the perfect mounting height.
Click to download the app
(https://www.vogels.com/en-
us/c/tvmountguide)
Let our video guide
you
No more stress. Watch and learn, with
our handy online installation video.
Click to watch
(https://youtu.be/ueE93t1vt_o)

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Ready… set… get installing!
Step 1: Attach the strips to the TV
1. Carefully place the TV face down, on a soft clean surface without any obstacles.
2. Fix the protective TV patches Ⓛ onto the vertical strips Ⓒ. Screw the strips Ⓒ onto the TV with the bolts Ⓔ. Make sure the
strips Ⓒ are at the same height and do not stick out.
Are you missing any bolts? Or need different ones? The friendly team at Vogel’s Consumer Care are waiting to help:
vogels.com/contact (http://www.vogels.com/contact)
Refer to the user manual of your TV for the correct bolt sizes. Make sure bolts and washers are positioned correctly. Use spacers
where needed.

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Concrete / Brick wall
3. Loosen the pre-attached bolts Ⓒ with the allen key Ⓞ.
4. For models where the thumbnuts are pre-attached: remove both thumbnuts Ⓟ from the horizontal bars Ⓑ.
5. Slide the horizontal bars Ⓑ through the designated spacing of the vertical strips Ⓒ. Make sure the bars Ⓑ are placed in a
centered position. Notice the holes on the side of the bars Ⓑ. They need to face downwards.
6. Attach both bars Ⓑ to the strips by tightening the pre-attached bolts Ⓒ with the allen key Ⓞ.
7. Screw one thumbnut Ⓟ into the upper bar. Make sure you don’t screw it in completely, yet.
Step 2: Attach the wall mount to the wall
How well do you know your walls? What they’re made of matters more than you think…
Don’t drill yet! Try our free DrillRight™ AR app (https://www.vogels.com/DrillRight) to find just the right height and mark the
first hole, easily.

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1. Find the perfect spot for drilling with our DrillRight™ AR app (https://www.vogels.com/DrillRight) and the included drilling
template.
2. Drill the holes.
How deep do you drill? Check the length of the screw (not the plug!) to find the right depth – this
stops things from breaking.

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Walls with wooden studs
3. Attach the wall mount Ⓐ to the wall with the screws Ⓗ, washers Ⓙ and plugs Ⓘ. Use the spirit level Ⓞ to level the wall
mount.
Lubricate the screws for easy screwing in.
4. Place the covers Ⓚ.
Don’t drill yet! Try our free DrillRight™ AR app (https://www.vogels.com/DrillRight) to find just the right height and mark the
first hole, easily.
1. Don’t just guess! Always use a stud finder to determine the position of studs.

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2. Find the perfect spot for drilling with our DrillRight™ AR app (https://www.vogels.com/DrillRight) and the included drilling
template.
Don’t destroy your belongings! The wall mount must always be attached to the studs.
3. Now for the fun part… drilling the holes.
4. Attach the wall mount Ⓐ to the wooden studs with the screws Ⓗ and washers Ⓙ. Use the spirit level Ⓞ to level the wall
mount.
Lubricate the screws for easy screwing in.

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Other wall type / I don’t know my wall type
5. Place the covers Ⓚ.
If your wall is a little special – for example, hollow bricks, metal stud walls, wood panels or plasterboard – or you simply aren’t
sure, don’t worry! Just ask your installer, specialist supplier or the Vogel’s Consumer Care team at www.vogels.com/contact
(http://www.vogels.com/contact).
Step 3: Attach the TV to the wall mount

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1. Carefully lift and attach the TV to the wall mount Ⓐ. Place the upper thumbnut Ⓟ in the top notch of the wall mount.
2. Position the bottom thumbnut through the hole in the wall mount and in the bottom bar.
3. Fasten both thumbnuts Ⓟ, optionally with an allen key. Make sure the TV is leveled, using the spirit level.
Lifting your TV is a two-person job. Don’t be bold!
Job done now! Enjoy watching your TV!
Handy features
Having a cable mess? Do you need inspiration about how to hide and guide your cables or how to place other TV accessories?
Take a look at our website vogels.com (https://www.vogels.com/)!

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Vertical and horizontal correction
1. Vertical correction: If the tilt option is not used and the screen still tilts downwards / upwards: tighten / loosen screw Ⓢ with an allen
key until the screen is vertically leveled.
2. Horizontal correction: If one side of the TV is lower than the other, slightly loosen the bottom thumbnut Ⓟ. Level the TV and check
with a spirit level on top of the TV. Tighten the thumbnut again, preferably with an allen key.
Tilt to avoid reflections
1. Click the TiltAnchor™ button to release the TV from home position.
2. Adjust the tilt angle. Gently pull the top of the screen forward.
Do not force the screen in the other direction.

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Guide your cables
1. Guide the cables.
2. Place the cable clip Ⓜ over the cables on the lower arm.
3. Place the wall cable clip Ⓝ over the cables on the wall plate.
Removing your TV
1. Remove the lower thumbnut Ⓟ and loosen the upper thumbnut Ⓟ.
2. Remove the TV, and put it down somewhere safe.

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Again, lifting your TV is a two-person job. Always get help.
Confused? Unsure? Going crazy?
There’s plenty of help waiting for you, online:
[email protected] (mailto:[email protected])
www.vogels.com/contact (http://www.vogels.com/contact)
facebook.com/
VogelsForSure/ (https://www.facebook.com/VogelsForSure/)
instagram.com/
vogels_official/ (https://www.instagram.com/vogels_official/)
www.youtube.com/
c/VogelsForSure (https://www.youtube.com/c/VogelsForSure)
Simple troubleshooting
Found a problem you can’t fix? Don’t panic… try these!
Problem
‘There are stains on the arms of the wall mount’
Cause
The stains are caused by the paper pulp interior in the box. We decided to reduce the amount of plastic in the packaging and
therefore there is no plastic bag around the product anymore to prevent from some paper dust on the product. So, these stains
might occur.
Solution
The stains are easy to remove with a cloth.
Problem
‘My TV does not remain leveled horizontally, with moving / turning it’
Cause
When you level your TV and tighten the thumbnut by hand, it might not be tight enough to stay level.
Solution

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FAQs
Level the TV with a spirit level and tighten the thumbnut thoroughly with a 4 mm allen key, instead of by hand.
Problem
‘I don’t have the right bolts for my TV!’
Cause
The world of TV technology is always changing – it can be hard to keep up sometimes. So, it might be the case that the correct bolt
size is not included… you’re just too advanced!
Solution
Just ask Vogel’s Consumer Care to request a service kit, and we’ll send everything you need. Click here
(http://www.vogels.com/contact) to contact Vogel's Consumer Care.
Problem
‘I have a lot of leftover bolts, is something wrong?’
Cause
No, you did it very well! You only need 4 bolts to install the mount to your TV. Because of all the different types of TVs, we have
included the most common sizes for the most sold TVs.
Solution
Don’t waste the other bolts, save them!
You can use them for another TV when you buy a new one or use it elsewhere.
Problem
‘My wall screws have snapped!’
Cause
You might not be drilling deep enough… or your drill could be too blunt, so that the hole is too narrow and the screw gets stuck.
Solution
Use another hole in the wall plate to fix the wall mount to the wall. Make sure you use a sharp drill of the correct size. Use the size
of the screw as indication of the depth to be drilled.
‘Where can I request the correct bolts for my TV (a service kit)?’
Whatever you need, simply contact your local Vogel's dealer or Vogel's. Click here (http://www.vogels.com/contact) to contact
Vogel's Consumer Care.
‘Where can I find installation videos?’
Click or tap the button on the front page of this manual. The installation video can be found at the product page of your product on
our website. It can also be found on our YouTube channel: www.youtube.com/c/VogelsForSure
(http://www.youtube.com/c/VogelsForSure)
‘What if I need spare parts?’
If you require a spare part, please contact your local dealer or Vogel's. Click here (http://www.vogels.com/contact) to contact Vogel's
Consumer Care.

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Go green!
We care about the planet. If you’re getting rid of the packaging or the TV mount itself, please visit your local recycling facility, or contact
your municipal office. Recycling matters!
Guarantee
‘Where can I find the drilling template?’
The drilling template is printed on the inlay card in the box. You can cut it out for your convenience.
‘How high do I need to hang my TV?’
The center of your TV should ideally be positioned at eye level, while seated. Download and use the free DrillRight™ AR app
(https://www.vogels.com/DrillRight) to determine the height of the TV and to mark the first hole.
‘How high do I need to hang my TV in case of a tilt mount?’
When a wall mount with tilt function is used, your TV can be mounted above eye level.
‘Which bolts or screws do I need to use?’
Use all wall screws and four bolts for securing your TV. Vogel's offers a complete assembly kit with all mounting materials included
in the box, for both your TV and wall. Do you miss the correct bolts for your TV? Please contact your local Vogel's dealer. Click here
(http://www.vogels.com/contact) to contact Vogel's Consumer Care.
‘Why do you use Fischer© plugs?’
The Fischer© DuoPower plug is widely regarded as the best standard in plugs. Don’t settle for less!
‘What is VESA?’
VESA is a standard pattern of mounting location holes on the back of a TV which allows many standard TV mounts to be easily
fitted to your TV.

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Thanks again for choosing Vogel’s! Durability is paramount in the development and production of our products. For this reason, we are
able to provide a product guarantee for the reasonable service life of all of our wall mounts. We resolve any issues regarding product
complaints or returned products and assess all complaints based on usage.
If your product is not functioning properly due to material faults or manufacturing defects, we will repair it free of charge or replace it at
our own discretion.
If you have any problems with our product or want to know whether the guarantee is applicable, please:
1. Complete the contact form or mail our Consumer Care Team. Preferably, please add a picture.
2. Within 2 business days you will be contacted by our local Vogel’s distributor.
3. If the guarantee is invoked, the product should be returned, together with the original purchase document (invoice, sales slip or cash
receipt). The purchase document should clearly show the name of the supplier and the date of purchase. You will be informed about
the specific return address and further procedure.
Vogel’s guarantee shall lapse in the following cases:
If the product has not been installed or used in accordance with the instructions;
If applicable, if the holes in the wall have not been properly drilled in accordance with the Vogel's installation instructions for the
applicable wall type;
If the product has been altered or repaired by someone other than Vogel’s;
If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, fire, scuffing,
exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence;
If the product is used for different equipment than is mentioned on or in the packaging.
Do you have any other questions? Please make use of our contact form.
Vogel’s Products BV - Hondsruglaan 93 - 5628 DB Eindhoven - The Netherlands
Vogel’s Products BV 2023 © All rights reserved.