VOLTI EVW.32.1.5.1.R User manual
Installation & Operation Manual
VOLTI HOME Charging
Device
© Copyright 2021 SERTPLAS. All rights reserved
Installation and Operation Manual | VOLTI Home Charging Device
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Table of Contents
1. General Information..............................................................................................................................3
1.1 Introduction....................................................................................................................................3
1.2 About this manual...............................................................................................................................3
1.2 Document symbols.............................................................................................................................4
1.3 Abbreviations and technical terminology.............................................................................................4
1.4 Requirements.....................................................................................................................................4
1.5 Intended use of the product................................................................................................................4
2. Safety Notes.........................................................................................................................................5
3. Features and Specifications..................................................................................................................6
3.1 Package contents...............................................................................................................................7
3.2 Product specifications.........................................................................................................................7
4. Installation.............................................................................................................................................8
4.1 Instructions and SAFETY WARNINGs................................................................................................8
4.1.1 Grounding the charging station ....................................................................................................9
4.1.2 Tools for installation .....................................................................................................................9
4.2 Installing VOLTI Charging Station..................................................................................................9
5. Maintenance.......................................................................................................................................14
6. Operating your charging station..........................................................................................................14
6.1 Charging......................................................................................................................................14
6.2 LED Indicator...............................................................................................................................16
6.3 Error Catalogue ...........................................................................................................................17
6.4 Troubleshooting your VOLTI Charging Station.............................................................................18
6.5 Error Catalogue ...........................................................................................................................18
7. Warranty.............................................................................................................................................19
7.1 Warranty terms.................................................................................................................................19
7.2 Warranty service procedure..............................................................................................................19
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1. General Information
1.1 Introduction
VOLTI Charging Station (MODEL NAME HERE) is an Electric Vehicle Supply Equipment that delivers
energy to electric vehicles in the form of Alternative Current (AC).
VOLTI Charging Station is designed for charging electric vehicles with TYPE 2 inlet (European standard
charging plug/inlet type). VOLTI Charging Station is intended for indoor and outdoor use.
Please refer to the technical product specification (3.2 Product specifications) to ensure fit with the
intended installation point power grid.
This VOLTI Charging Station is only intended to be used with parts, accessories supplied by the original
manufacturer, VOLTI, or with accessories that obliges with the national and local law.
This VOLTI Charging Station must be hard wired according to this manual, and applicable national
regulations.
⚠DANGER
Using VOLTI Charging Station in any other way than explained in the related
documents may cause damage to property, injury and even death.
USE VOLTI CHARGING STATION ONLY IN THE WAYS THAT IT IS INTENDED.
1.2 About this manual
This Installation and Operation Manual document is written and covers for the product at the time of
publication. Without prior notice, VOLTI reserves the right to modify the product information. The product is
sold as is. Any changes or modifications carried out by any party that is not an approved service workshop
of VOLTI may result in loss of warranty. Please refer to this manual or get in contact with VOLTI
representatives for your questions regarding the use of this product.
This document provides the information that is essential for safely installing, operating and maintaining
VOLTI Charging Station. Please make sure to read and understand all the instructions, follow the
procedures fully and in correct order. Always keep this document in a safe place that is easy to access.
Version
Date
Description
0.1
15.10.2020
First Draft
VOLTI Electric Vehicle Charging Systems
VOLTI is a trademark of SERTPLAS Oto Yan. San. ve Tic A.Ş.
SERTPLAS Oto Yan San ve Tic A.Ş.
Büyükkılıçlı Mah. Hançer Sokak No:16 34570 Silivri - Istanbul - TURKEY
+(90) 212 549 0555 Pbx
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1.2 Document symbols
⚠DANGER
This sign means imminent danger. Not following this instruction will result in serious injury even death.
⚠WARNING
This sign means possible danger. Not following this instruction may result in serious injury even death.
⚠CAUTION
This sign means dangerous situation. Not following this instruction may result in minor injury.
ⓘINFO
This sign means that an important information is provided for assistance.
1.3 Abbreviations and technical terminology
Abbreviation
Meaning
AC
Alternating current
DC
Direct current
EMC
Electromagnetic compatibility
EV
Electric vehicle
EVSE
Electric vehicle supply equipment
MiD
Measuring Instruments Directive
NFC
Near field communication
OCPP
Open Charge Point Protocol
PE
Protective earth
PPE
Personal protective device
RFID
Radio-frequency identification
1.4 Requirements
This document is intended for the following persons: Electricians, End-users
Electricians are the persons underwent the required training to know most recent standards, has the
required expertise and experience, and is able to assess the work performed below and the possible
hazards in relation to his/her expertise.
The person to perform the installation tasks shall have the following knowledge:
Most up-to-date safety information
Operating principles of the products
Basic knowledge of network communication
Diagnostic knowledge and problem solving capability
Device setting configuration
End-users are the persons who will be using VOLTI Charging Station to charge their vehicles. These
persons are only responsible of maintaining and operating the VOLTI Charging Station. End-users must
NOT perform the installation!
1.5 Intended use of the product
VOLTI Home charging station is designed for charging electric vehicles such as battery electric vehicles
(BEV) and plug-in hybrid electric vehicles (PHEV). The use for charging any other devices is not allowed.
VOLTI Home is designed to be used indoors and outdoors. The charging station must be installed vertically
on a flat wall surface or on a floor-fastened pillar. For installation, national and local regulations must be
adhered to. The use of the charging station must also comply with environmental regulations.
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VOLTI Home is designed, developed, tested and manufactured according to the latest safety standards.
Following the instructions in this manual and other relevant safety documents ensures proper installation
and operation. Proper installation and operation will minimize the risk of personal and property damage.
NOT FOLLOWING THESE INSTRUCTIONS CAN RESULT WITH DEATH, INJURIES AND DAMAGE TO
YOUR DEVICE.
The manufacturer assumes no liability for resulting claims!
The installation as described in this manual must be performed by qualified electricians with the
requirements mentioned in this document.
The maintenance of this product is only expressly permitted to VOLTI authorized persons. Any work done
besides of installation and operation by other parties will result with the loss of warranty.
⚠DANGER
Danger of electric shock and fire hazard!
Never open the front cover. If the front cover is opened, product safety can no
longer be guaranteed. Please don’t use the product!
For the installation, only the installation cover, on the back of the product, can be opened. The front part of
the device is tightly shut during the manufacturing process. If the front cover is opened, the device loses its
compliance with the latest safety standards, and is no longer deemed operable, thus it is no longer covered
by the device warranty.
The manufacturer assumes no liability for resulting claims!
2. Safety Notes
⚠WARNING
Risk of electric shock and fire hazard!
Following tasks must be performed by electricians with correct training, qualification
and authorizations. Installing persons are fully responsible for complying with the
existing standards and regulations:
Installation, commissioning, maintenance, adjustment.
- Vehicle manufacturers and/or national regulations may require additional overvoltage
protection to be installed.
- Vehicle manufacturers and/or national regulations may require additional fault-current circuit
breaker (RCD Type-B) with a different triggering characteristics.
Never install or use a damaged device.
If damaged, charging station must be decommissioned by a qualified electrician.
Replacement and/or repairing of the device is strictly forbidden and must only be done by
VOLTI authorized persons. Please contact your sales channel.
No modifications can be made to the charger outside of what is included in this document.
All the markings must be kept on the device (e.g. safety signs, operating warnings, device
information etc.)
Do NOT use dirty, worn-out or faulty charging connectors.
Do NOT use any sort of extensions with the charging station, charging station cable or other
electric carrying parts.
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⚠CAUTION
Possible damage risk to property!
During installation, keep a clean workspace to prevent foreign objects such as wire residue,
dust, etc. to get inside the charging stations.
Only use the charging plug to retrieve the charging cable. NEVER pull the cable.
Charging cable must be protected from any mechanical damage. Never use the charging
station if the charging cable is damaged, cables inside are exposed to heat, dirt or water.
Do NOT use chemical solvents to clean the charging cable. Never directly spray water to the
charging station, charging cable, charging plug or to the other parts of the charging station.
3. Features and Specifications
1- LED indicator
2- Plug dock
3- Charging plug and cable
4- Mounting bracket
5- Grid cable gland
6- On/Off switch
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3.1 Package contents
VOLTI Charging Station package includes the following or substitute parts as below in addition to your
VOLTI Charging Station:
Part number
Part description
Amount
1
Cable gland for line connections
x 1
2
Cable gland for ethernat cable
(Only included with smart charging stations)
x 1
3
Mounting bracket
x 1
4
Installation cover for line connection and adjustment
x 1
5
Installation cover screws
x 6
6
Mounting bracket screws
x 4
7
VOLTI Charging Station
x 1
8
VOLTI Charging Plug with cable
x 1
3.2 Product specifications
Your VOLTI Charging Station short-list of specifications is located on your device.
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Product Name
Home Charger 7.4kW Regular
Home Charger 22kW Regular
Product Number
EVW.32.1.5.1.R
EVW.32.3.5.1.R
Power
Max 7.4kW
Max 22kW
Grid connection type
1P+N+PE
3P+N+PE
Rated current input/output
32A
Rated voltage input/output
230V AC
380V AC
Electric frequency
50/60Hz
Max. operating residual AC current
30mA AC
Max. operating residual DC current
6mA DC
IP Protection class
IP 54
Operating temperature
-25 °C to +50 °C
Storage temperature
-30 °C to +70 °C
Humidity
Up to 95%, non-condensing
Altitude
2000 meter and below
Standards
This charging equipment is designed to meet all applicable IEC
and EN standards and regulations in the context of national
legislation, as well as the European and inter- national
regulations. If necessary, the respective declaration of conformity
can be made available
IEC 61851
Charging interface
IEC 62196 Type 2
User interface
On/Off switch
Safety features
Over-current, short circuit, over-voltage, under-voltage, ground
fault, surge protection, over-temperature protection, leakage
current protection
4. Installation
4.1 Instructions and SAFETY WARNINGs
⚠WARNING
Risk of electric shock, injury, fire hazard!
Before performing any installation / maintenance operation inside the equipment or
removing any parts, turn OFF power at the electricity panel board or load distribution
center. DO NOT remove any protective devices before turning the power OFF.
VOLTI charging station must be installed only by the qualified electric technicians. For
qualified person specifications please refer to “1.4 Requirements” section of this document.
Before performing the installation, make sure that you read and understand this document. For parts
that are unclear, please consult a licensed and qualified experts to ensure compliance with the latest
local building practices, environmental conditions, and safety standards, national and local laws and
regulations.
Ensure the cable infrastructure to and from the electricity panel board or load distribution center is of
least of 6mm2 / 10AWG cable cross section.
USING A SMALLER CROSS-SECTION CABLE MAY CAUSE OVERHEATING AND FIRE HAZARD!
ADHERE TO THE LOCAL AND NATIONAL BUILDING REGUALTIONS!
THIS PRODUCT MUST BE HARD-WIRED TO THE ELECTRIC INFRASTRUCTURE OF THE
BUILDING. USING A PLUG IS NOT ALLOWED!
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4.1.1 Grounding the charging station
This product must be connected to a grounded permanent wiring system. Not properly grounding the
product will cause malfunction, the device will not be safe to operate.
4.1.2 Tools for installation
For installing VOLTI charging station, using the following tools is recommended.
Parts supplied with VOLTI charging station:
- Mounting plate
- Four (4) screws for securing VOLTI charging station to the mounting plate
- Two (2) screws for securıng the mounting plate
Parts need to be supplied by the qualified electrician:
- Ring terminal suitable for 6mm2 / 10 AWG cable
- Phillips type screw driver
- 6mm2 / 10 AWG supply cable from
4.2 Installing VOLTI Charging Station
1. Secure the VOLTI charging station mounting plate to the wall using the appropriate screws for the
surface. You may use screws with bolts for metal surfaces, screws with fixing plug for walls.
The VOLTI charging station must be mounted at a height from the ground with the plug dock
measuring 0.6 meters to 1.2 meters from the ground per the IEC standards.
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2. Use appropriate conduit for the line cable per the state, local and national electrical standards and
regulations. Using a flexible conduit would allow rotation and would make the installation easier.
Make sure to fasten the line cable to the surface of installation.
3. Use the cable holes with the cable glands to route the appropriate cables to the connection
compartment area.
1- Ethernet cable hole (only for smart charging stations)
2- Line cable hole with cable gland
3- Wire connection and adjustment compartment cover
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4. Open the installation cover of the wire connection and adjustment compartment. Adjust the
charging station output current and power via the current switch according to the installed power
capacity of the installation location.
Switch
Position
Allowed
Current
Value
(Amperes)
1 Phase
Output
Power
(kW)
3 Phase
Output
Power
(kW)
0
32
7.4
22
1
16
3.4
11
2
13
3
8.9
3
10
2.3
6.9
4
8
1.8
5.5
5
6
1.4
4.1
6
Reserved
0
0
7
Reserved
0
0
8
Reserved
0
0
9
Reserved
0
0
5. Attach the ring terminals to the end of the wires that will be used to supply energy to the charging
station.
Ayarlanan Akım
Değeri (Amper)
Minimum
Kablo kesiti mm2
32
6 mm2
16
2,5 mm2
13
1,5 mm2
10
1,5 mm2
8
1,5 mm2
6
1,5 mm2
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7. Connect each ring terminal to the appropriate input barrier terminal connector as shown in the
figure below. Make sure to adhere to the cable specifications required for the amperage of the
device. Below are the minimum recommended cross-sections for the cables to be used.
⚠CAUTION
CONNECTING SUPPLY CABLES IN WRONG ORDER CAN CAUSE DAMAGE TO THE CHARGING
STATION!
OPERATION OUTSIDE THE CONNECTION DESCRIBED IN THIS DOCUMENT VOIDS YOUR DEVICE
WARRANTY!
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8. Close and screw in the installation cover and mount the VOLTI charging station to the mounting
plate.
X 6
X 4
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5. Maintenance
VOLTI Charging Station exterior is designed to have IP54 level dust and water protection. Follow the steps
below for maintaining your charging station:
- Always keep your charging station and its surroundings clean.
- NEVER spray water directly at your charging station.
- After charging, return your charging plug to the charging plug dock on your charging station to
prevent damage.
- After charging, collect your cable to the cable holding hook on your charging station to prevent
damage.
- If any visible damage is observed on your charging cable or charging plug, please contact your
sales location and DO NOT use the charging station before doing so.
6. Operating your charging station
6.1 Charging
1- Before charging, make sure your VOLTI Charging Station is turned ON. After pressing the ON
button your VOLTI charging station performs a self-test for 3 seconds. Wait 3 seconds for the LED
indicator to turn solid white.
VOLTI Charging Station ON/OFF button is located behind the front-face of your charging station as
indicated below.
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2- Take the charging plug from the VOLTI Charging Station and plug it in to your electric vehicle’s
charging inlet. (For more information on the vehicle inlet, view your electric vehicle’s user manual.)
3- To stop charging before your vehicle is charged:
- Unlock your vehicle (may not be applicable for all electric vehicle models)
- Turn OFF your VOLTI Charging Station
4- To resume charging, make sure your VOLTI Charging Station is ON
- Lock your vehicle (may not be applicable for all electric vehicle models)
OR
- Remove and re-attach the charging plug to your electric vehicle’s inlet
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6.2 LED Indicator
LED Indicator
Status
Color
Condition
Information
No Light
OFF
Power is OFF. Turn the VOLTI
Charging Station on by using the
ON/OFF switch.
VOLTI Blue
Flashing
Self-Test in
Progress
VOLTI Charging Station is running a
self-test to ensure safe and reliable
charging.
VOLTI Blue Solid
Ready to Charge
VOLTI Charging Station is ready to
charge your vehicle.
Connect charging cable to your
vehicle to begin charging.
Yellow Solid
Vehicle is
Connected
Vehicle connection is detected.
Your charging should begin shortly.
Green Flashing
Charging
VOLTI Charging Station is charging
your electric vehicle.
Green Solid
Charging is
Complete
Your vehicle has completed charging.
Green Flashing
Yellow Flashing
High Temperature
Detected
Slow charging in progress due to high
temperature. Charging may take
longer.
If problem continues, please contact
a local qualified electrician to re-
locate your VOLTI Charging Station
to a more suitable area that remains
within range of operating
temperatures.
Red Flashing
Minor Fault
Occurred
VOLTI Charging Station has
encountered a fault. It is currently
recovering.
Do NOT use the charging station until
the LED indicator turns to Green,
Yellow or VOLTI Blue
Red Solid followed
by Red blinking
individual LEDs
Critical Fault
Occurred
VOLTI Charging Station has
encountered a critical error.
Disconnect from your vehicle and do
NOT use the charging station.
Refer to the troubleshooting section
of this guide.
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6.3 Error Catalogue
LED Indicator
Status
Error
Potential
Cause
Potential Solution
Red Solid followed
by Red blinking
individual LEDs
Critical Fault
Occurred
VOLTI Charging Station has
encountered a critical error.
Disconnect from your vehicle and
do NOT use the charging station.
Refer to the troubleshooting
section of this guide.
Over-current
Detected
Overload detected
on the electric
vehicle side
Disconnect charging station from
your vehicle. Contact your
electric vehicle manufacturer or a
qualified electric technician.
Over-voltage /
Under-voltage
Detected
The line and neutral
wires are reversed
Your device may be critically
damaged.
Disconnect charging station from
your vehicle. Contact a qualified
electric technician.
Ground Fault
Grounding / Earth
connection is
interrupted
Disconnect charging station from
your vehicle. Contact a qualified
electric technician.
Residual Current
Detected
Grid or vehicle
related critical
residual current
detected, charging
stopped
Open the circuit breaker on the
supply line that powers the
VOLTI Charging Station.
Contact a qualified electric
technician.
Self-Test Failed
Hardware Error
Detected
Turn VOLTI Charging Station
OFF and back ON again. If the
self-test fails again, please
contact Technical Support.
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6.4 Troubleshooting your VOLTI Charging Station
Condition
Troubleshooting Steps
LED doesn’t turn VOLTI Blue
1- Check that the device is connected properly to
the AC power line.
2- Turn OFF and turn ON the VOLTI Charging
Station
3- Contact Technical Support if the problem
continues.
When connected to the vehicle, LED doesn’t turn
Yellow Solid or Flashing Green
1- Remove the charging plug from your vehicle’s
inlet.
2- Check your charging plug, charging cable and
vehicle charging inlet for damages.
3- Use an alternative charging device (portable
charger that came with your vehicle).
4- Contact technical support if the problem
continues.
LED flashes red during charging
1- A minor fault is detected. This could be due to:
2- Wait until the charging resumes.
3- If charging doesn’t resume, remove the
charging plug from your vehicle.
4- Turn VOLTI Charging Station OFF and back
ON again.
5- Re-try charging.
6- Contact Technical Support if the problem
continues.
LED turns solid red followed by individual LED
lighting red
1- VOLTI Charging Station has detected a critical
error.
2- Remove the charging plug from your vehicle.
3- Turn VOLTI Charging Station OFF and back
ON again.
4- After self-test, if the status indicator turns RED,
turn OFF your charging station. Refer to
section:
6.5 Error Catalogue
5- Contact Technical Support.
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7. Warranty
7.1 Warranty terms
VOLTI ensures that the product will be free from material and workmanship related defects. Also the
product will be free from design errors for one (1) year from the original purchase date. If the product is
deemed to be defective in construction, manufacturing or material while in the warranty period, VOLTI will,
at its discretion, replace or repair the product. At VOLTI’s discretion, the repaired parts and/or replacement
products can be of either new or refurbished products.
This warranty does not cover products that are subject to improper installation, incorrect connection of
peripherals, external electrical interference, external electrical faults, accident, disaster, misuse, abuse,
neglect, improper maintenance, or any and all changes made to the product that are not approved by
VOLTI with a written notification of VOLTI, disassembly, operation outside the VOLTI Charging Station
specifications, including but not limited to incorrect line/neutral/ground, earth connection, or in a way that is
outside the operation and installation guidelines mentioned in this manual.
Any service and repairs outside of the warranty period and conditions, shall be performed at the rates,
terms and conditions that are in effect at the time of repair. The warranty coverage includes parts and
factory labor required to repair the VOLTI Charging Station, but excludes any on-site labor costs accrued
for un-installing or reinstalling the repaired or replaced VOLTI Charging Station.
Cost of freight for returning the Charging Station to VOLTI is excluded from this warranty and is not
covered by VOLTI. Shipping of repair parts and/or replacement VOLTI Charging Station to the purchaser is
included and covered by this warranty. This warranty is not valid if product markings, serial number,
trademarks etc. have been removed, defaced or altered. This VOLTI Charging Station is NOT suitable for
plug-in applications and any modifications to create a plugin application voids this warranty.
This warranty does not cover damages such as scratches, dents, and/or normal aging that are of cosmetic
aspects.
Any other implied or expressed warranties in relation to this product, including but not limited to the
warranty of general suitability and fitness for a particular purpose, are hereby excluded. In some regions /
countries, such exclusion of implied warranties are not permitted. For these regions / countries, the above
statement may not apply.
If the product is in non-compliance with the above mentioned warranty, you are entitled to a full
replacement or repair of the defective product. If VOLTI is not able to repair or replace the VOLTI Charging
Station with exact or comparable product of VOLTI, VOLTI will refund the customer in the full amount of
purchase price. Under no circumstances shall VOLTI, a sales and/or service representative or the parent
company be held accountable to the customer or any other third party for any damages that exceed the
purchase price of the product. This limitation also applies to damages of any kind, including any direct or
indirect damages, loss of profits, loss of savings or special incidental damages, punitive of consequential
damages, whether it be caused by a breach of a contract, tort or any other means, or if such damages are
based on the use or improper use of the product, even if VOLTI or an authorized representative or dealer
of VOLTI has been advised by third parties about the possibility of such damages or any other claim.
In some regions / countries, such exclusion of incidental or consequential damages is not permitted for
some products. For these regions / countries, the above statement may not apply.
With this warranty you obtain specific legal rights. Depending on your county, you may have other rights as
well.
For more information, you can contact VOLTI customer service.
7.2 Warranty service procedure
While your VOLTI Charging Station is in the above mentioned warranty period, the purchaser may contact
VOLTI Technical Support. A VOLTI Technical Support representative will troubleshoot the VOLTI Charging
Station defect and determine whether it is covered by the warranty terms.
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During your communication with the VOLTI Technical Support Representative, you will be asked to provide
the following information:
1- Your full name and address
2- Complete explanation of the problem you are experiencing with the VOLTI Charging Station
3- The model number and serial number of your VOLTI Charging Station
a. Model number is found on the side label of VOLTI Charging Station
b. Serial number is found on the first page of this document AND on the inside of the
installation compartment cover.
4- Proof of purchase
5- Your shipping information for returned materials
If VOLTI determines a defect with your product that is covered under the warranty terms, you will:
- Receive a Product Return Number (PRN#) from VOLTI
- Shipping address for returning the product. This is at purchaser’s expense. It is required to ship
the product to VOLTI in its original package or in an equivalent package with same degree of
protection.
- It is purchaser’s responsibility to insure the shipment against loss or damage during transport.
All loss and damage is at purchaser’s responsibility prior to the product received by VOLTI.
- If the product is covered under the warranty, VOLTI will repair or replace the VOLTI Charging
Station at no cost, and ship the repaired or replaced VOLTI Charging Station to the purchaser,
at VOLTI’s expense, using a carrier of VOLTI’s choice.
This manual suits for next models
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