Vulcan-Hart PRECIPAN VPP28 User manual

MAINTENANCE MANUAL
PRECIPAN™ INTELLIGENT BRAISING PAN
MODELS:
VPP28
VPP40
F49572 (07-23)Vulcan is a division of ITW Food Equipment Group | 3600 North Point Blvd., Baltimore, MD 21222
TECHNICAL SERVICE AND PARTS ASSISTANCE - US: 1-800-814-2028 | CANADA: 1-800-444-4764
Model VPP40 with Strainer Accessory
Model VPP28 with Strainer Accessory
WARRANTY
To ensure the guarantee on this equipment, you should comply with the MANUFACTURER’S INSTRUCTIONS in this
manual. However if you cannot undertake the required maintenance operations, our installation and service network is
available to provide you with a personalized contract.
WARNING
The product delivered to you complies with current standards. If any modifications are made the manufacturer cannot
accept any responsibility whatsoever. The manufacturer cannot be held responsible in the event of an incorrect use of
the appliance. Keep your documents. Translation of the original manual.

Page 1
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
BRAISING BRATT PANS
PreciPan™
ELECTRIC
1. ELECTRICAL DIAGRAMS............................................................................................................................................2
1.1 ELECTRICAL CLASSIFICATIONS......................................................................................................................................... 2
1.2 WIRING SCHEMATICS.......................................................................................................................................................... 3
2. PROGRAMME SETTINGS............................................................................................................................................6
2.1 SETTING THE SOFTWARE LANGUAGE.............................................................................................................................. 6
2.2 BRAISING PAN PARAMETERS............................................................................................................................................. 6
2.3 SCREEN CARD SETTINGS................................................................................................................................................... 8
3. MAINTENANCE PROGRAMMES.................................................................................................................................9
3.1 ELECTRONIC CARDS........................................................................................................................................................... 9
3.2 POSITION OF THE MICRO SWITCHES ON A FASTPAD 2 POWER ASSEMBLY............................................................. 10
3.3 SOFTWARE CONTROL....................................................................................................................................................... 10
3.4 UPDATING THE SOFTWARE.............................................................................................................................................. 10
4. MAINTENANCE SCREENS........................................................................................................................................12
4.1 ACCESS TO THE MAINTENANCE SCREENS.................................................................................................................... 12
5. HYDRAULIC DIAGRAMS ...........................................................................................................................................14
5.1 STANDARD VERSION......................................................................................................................................................... 14
6. OPERATING FAULTS ................................................................................................................................................15
6.1 INSTRUCTIONS IN CASE OF SOFTWARE ANOMOLY..................................................................................................... 18
7. PREVENTIVE MAINTENANCE...................................................................................................................................19
7.1 LIST OF ACTIONS ............................................................................................................................................................... 19
7.2 ADJUSTING FREQUENCY INTERVENTION MAINTENANCE, USAGE RATE PER DAY.................................................. 19
7.3 RE-INITIALISATION OF THE MAINTENANCE COUNTER ................................................................................................. 20
7.4 CONNECTING THE TERMINALS TO THE HEATING ELEMENTS..................................................................................... 20
8. PROCEDURES FOR CHANGING COMPONENTS ...................................................................................................22
8.1 LOCATION OF THE TECHNICAL COMPONENTS.............................................................................................................. 22
8.2 ACCESS TO COMPONENTS .............................................................................................................................................. 22
8.3 CODER................................................................................................................................................................................. 23
8.4 PRECIPAN FASTPAD 2 INTERFACE (SCREEN CARD) .................................................................................................... 23
8.5 SCREEN SUPPORT............................................................................................................................................................. 24
8.6 PRECIPAN FASTPAD 2 POWER CARD (complete, with its enclosure).............................................................................. 24
8.7 FLOW REGULATOR............................................................................................................................................................ 25
8.8 LID SWITCH......................................................................................................................................................................... 25
8.9 TANK RAM........................................................................................................................................................................... 26
8.10 BASKET LIFT RAM .............................................................................................................................................................. 26
9. CHECKING THE TEMPERATURE SENSORS ..........................................................................................................27
9.1 PT100 PROBE...................................................................................................................................................................... 27
10. ADJUSTMENT TANK / LID.........................................................................................................................................28
10.1 LEVELLING THE TANK / CHASSIS..................................................................................................................................... 28
10.2 ADJUSTING THE LIDS COUNTERBALANCE..................................................................................................................... 29
11. RECOMMENDED (WEAR) AND FRONT LINE SPARE PARTS ...............................................................................30
F49572 (07-23)

Page 2
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
1. ELECTRICAL DIAGRAMS
1.1 ELECTRICAL CLASSIFICATIONS
Designation of common parts
REF.
DESIGNATION
CHARACTERISTICS
QUANTITY
CODE
Af
FastPAD 2 screen card
1
156 817
Ar
FastPAD 2 UL Precipan power assembly
1
309 712
Relay bar
1
309 663
-
Coder
1
309 632
Bd
Flow meter
1
314 388
Bf
Tank base probe
2 or 3
301 506
BSb
Tank probe
1
301 504
Bsc
Core probe
Rotisserie 4.5 x 100mm
1
301 474
Core probe terminal strip
1
401 477
Silicone cover
1
366 554
F1
Fuse 3.15 Amps
1
309 407
F2
Fuse 1 Amps
1
309 789
F4
Fuse 0.2 Amps fast
1
300 787
F5
Fuse 3.15 Amps
1
309 407
Fc1 –Fc2 –Fc3
Manual reseting 320°C thermostat
2 or 3
301 066
Fta
Glass fuse 4 Amps
1
300 801
Ftco
Fuse 4 Amps FSF
1
306 963
Mt1 –Mt2
Technical fan
2
304 297
Sbr
Reed detector for lift arm
Basket lift
1
300 676
Scd - Scm
Snap Action Switching
2
300 804
Scu
Tank position switch
1
156 255
Scv
Lid position switch
1
300 678
Ta
Supply interrupter
1
308 351
Tco
415 VA Transformer
1
308 499
Vc
Tank ram
1
156 823
Vp
Lift arm ram
Basket lift
1
156 824
Xa
Supply terminal
1
-
Yd –Yv - Yef
3 way solenoid valve 3 x 15 litres/min
Standard version –Cold water
1
156 865
Yec
Single solenoid 15 litres/min
Hot water
1
156 864
Za
Supply filter
1
309 639
REF.
DESIGNATION
VBPT10E
VBPT15E
CODE
R1, R2, R3
Armoured elements 4650 W
6 (480-240V)
9 (480-240V)
302 294
Armoured elements 4650 W
6 (208V)
9 (208V)
302 278
List of contactors
REF.
DESIGNATION
BPT10E
BPT15E
CODE
Kp
Main contactor
1 (480V)
-
300 700
1 (208-240V)
1 (480V)
300 702
-
1 (208-240V)
300 798
Kr1, Kr2,
Heating contactor
2 (480V)
3 (480V)
300 697
Kr3
2 (240V)
3 (240V)
300 698
2 (208V)
3 (208V)
300 699
Zs
Interference suppressor
1 (480V)
-
300 769
1 (208-240V)
1 (480V)
407 002
-
1 (208-240V)
300 799
Zr1, Zr2, Zr3
Interference suppressor
2
3
300 769
F49572 (07-23)

Page 3
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
1.2 WIRING SCHEMATICS
1.2.1 ENTRY SCHEMATICS
Switching power supply
Base probes
Bf1: left
Bf2: right (100L) / centre (150L)
Bf3: right (150L)
Tank probe
Core probe
Flow meter
Tank position switch
Lift arm detection switch
Lid position switch
Basket ram
Snap Action Switching
Tank ram
F49572 (07-23)

Page 4
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
1.2.2 OUTLET SCHEMATIC
Technical fan
Technical fan
Main contactor
Heating contactor
Cold water solenoid
Hot water solenoid
Drain solenoid
Spray hose solenoid
F49572 (07-23)

Page 5
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
1.2.3 POWER WIRING 208-240V
Control transformer
Heating elements
(2 or 3 depending on model)
1.2.4 POWER WIRING 480V
Control transformer
Heating elements
(2 or 3 depending on model)
F49572 (07-23)

Page 6
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
2. PROGRAMME SETTINGS
The following operation is necessary when changing the FastPAD 2 power assembly board, front panel board, or changing versions of the
FastPad software.
Before programming check the software is in the local language and change if necessary.
2.1 SETTING THE SOFTWARE LANGUAGE
- Select the "SERVICE" menu
- Select the "Client parameters" screen
- Enter the password « CHEF »: « Permanent » (lower or uppercase)
- Validate “V”: When finished, if the code is correct access the menu if not re-enter the PIN number.
- Modify the programme language if necessary (Fr : French by default
* Select the zone of the value to be changed
* Adjust the value using the coder knob
2.2 BRAISING PAN PARAMETERS
- Select the "SERVICE" menu
- Select the "Technician parameters" screen
- Enter the password: « SAVB »
- Validate “V”: When finished, if the code is correct access the menu if not re-enter the PIN number.
- Reconfigure the appliance
* Select the zone of the value to be changed
* Adjust the value using the coder knob
F49572 (07-23)

Page 7
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
➔
Commercial brand of the appliance
➔
Model: Unit capacity
Export historic error messages to USB stick
(Excel compatible format)

Export historic counter data to USB stick
(Excel compatible format)

Core probe calibration

➔
Basket lift
➔
Flow meter adjustment parameter
➔
Flow meter signal frequency
Error message history
Counters
➔
Displays the list of error messages in the
order they appeared
Counter listing

➔
Communication signal quality screen
card/power card
➔
Pressing « Return» takes you back to the
previous screen
Counters
CPT00
Duration of operation in total = SWITCHED ON (excludes
cooking cycles)
CPT01
Duration of cooking in Bratt pan mode
CPT15
Number of cycles S22
CPT02
Duration of cooking in Boiling pan mode
CPT16
Duration of operation S22
CPT03
CPT17
Number of cycles S18
CPT04
CPT18
Duration of operation S18
CPT05
Not used
CPT19
Number of cycles S30 / Rel20 –condenser solenoid
CPT06
Duration (') or T° electronics > 70°c cumulative
CPT20
Duration of operation S30 / Rel20 - condenser solenoid
CPT07
Duration total functioning IN CYCLE (all modes)
CPT21
Number of cycles S10 - drain solenoid
CPT08
Number of lid openings
CPT22
Duration of operation S10 - drain solenoid
CPT09
CPT23
Number of cycles S9 –spray hose solenoid
CPT10
Volume of water flow meter (litres)
CPT24
Duration of operation S9 –spray hose solenoid
CPT11
Number of cycles S7 / Rel13 - Safety
CPT25
Number of cycles relay Vp+
CPT12
Duration of operation S7 / Rel13 (contact closed) - Safety
CPT26
Number of cycles relay Vp-
CPT13
Number of cycles S8 / Rel10
CPT27
Number of cycles relay Vc+
CPT14
Duration of operation S8
CPT28
Number of cycles relay Vc-
F49572 (07-23)

Page 8
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
2.3 SCREEN CARD SETTINGS
These screens are common to several types of unit. After sales provide a non-product specific unit but it will be configured automatically when
connected to the equipment in question.
This configuration is irreversible. Once a screen has been programmed to control an appliance it cannot be fitted to any other type of equipment.
If necessary it must be returned to the factory for re-initialisation.
Required for configuration: a blank FastPad USB stick, or blank USB stick with the following characteristics:
- Max capacity = 32 Gb –Formatted for FAT32 (Default unit allocation size = 4096 bytes) or formatted for FAT (Default size = 32 Kb).
- The stick need not be empty but a minimum of 5 Mb of free space is required; Files already on the USB stick will not be erased (But always
back up your personal data). Temporary files will be written but they can be erased afterwards.
Follow these steps after installing the new screen on the appliance by following the instructions in the paragraph “Screen board”, and chapter
“Component change procedure”:
- Connect a USB stick (as defined above) to the USB port of the appliance.
- Turn the appliance on.
- Select the language on the installation screens (2 available versions: French or English).
- Select which type of appliance the screen will be configured for and confirm by pressing “OK”.
* If the appliance does not match, or no configuration is found, turn off the power and check the position of the “micro switches” located on
the FastPAD 2 power unit (see “Position of the micro-switches” in the “Maintenance program” chapter).
* If necessary, ensure that the power assembly and/or the communication between the various circuit boards is working properly (see
“Maintenance program” chapter).
- Wait for the configuration phases to automatically run through.
- When the message « Installation complete” is displayed, press “OK” to start the interface.
- Remove the USB stick
- Follow the “Setting the appliance” instructions to configure the interface.
F49572 (07-23)

Page 9
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
3. MAINTENANCE PROGRAMMES
3.1 ELECTRONIC CARDS
The state of the LEDs represents the communication between the 2 electronic cards and helps with diagnostics in the event of a breakdown.
Significance of the LEDs on the FastPAD 2 power assembly and the FastPAD screen card:
LED Red ➔➔➔
Power on
LED steady
LED yellow/Orange ➔
Emitting
LED steady or flashing
LED Green ➔➔➔
Receiving
A flashing LED is considered active as is a steady one.
Diagnostic of electronic faults:

FastPAD
screen card
FastPAD 2 power
assembly
Diagnostic
Actions
- FastPad 2 Power assembly OK
- FastPad screen OK
- Everything working normally
- Supply failure
- Check the power between terminals 1 and
3 on the FastPad power assembly
- Communication problem with the FastPAD
screen card
- Replace the FastPAD screen card and/or
the interconnecting cable
- FastPad 2 UC power card defective
- Replace the FastPAD 2 power assembly
- Screen not working
- Replace the FastPAD screen card
- Cable linking FastPAD screen to - FastPAD 2
power assembly
- Replace the link cable between the cards

R YG
R YG
R
R G
R G
R
R
R G
R
FastPAD 2 power
assembly
FastPAD 2 relay card
F49572 (07-23)

Page 10
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
3.2 POSITION OF THE MICRO SWITCHES ON A FASTPAD 2 POWER ASSEMBLY
The position of these micro-switches ensure automatic recognition by the interface of the type of unit so appropriate software is installed (after
sales or initialization)
Micro-switch positions
Appliance model
Precipan FastPad
Vulcan
3.3 SOFTWARE CONTROL
The current software is visible in the "SERVICE" tab next to the unit’s serial number. Each card is identified with its software tag:
Screen card sub assembly
IHM - Fla: IHM –Flash card
UC: UC card
Screen support card
Power carte
Rel : Ensemble de puissance
Check the following numbers according to their
corresponding update file numbers:
Standard update file labels :
MAJ_FPV2_IHMwww_UCxxx_FLAyyy_RELzzz_GTvvv
IHM Nr www
UC Nr xxx
Fla Nr yyy
Rel Nr zzz
3.4 UPDATING THE SOFTWARE
Regular software updates ensure that the customer and/or techniciancan access the latest product developments and improvements. The
technician will be alerted when an update is available via the “WebAstech” software, or through distribution of “software info”.
Before updating, check that the software is in the appropriate language and change if necessary.
Attention:
It is vital that the electrical supply is not switched off whilst loading software.
The USB stick must not be removed whilst loading software
The appliance cannot be used whilst loading software
3.4.1 USB STICK
Required for configuration: a blank FastPad USB stick, or blank USB stick with the following characteristics
Max capacity = 32 GB -Formatted in FAT32 (Default allocation size = 4096 bytes) or formatted in FAT (Default allocation unit size = 32
kilobytes).
3.4.2 SOTWARE FILE UPDATE
Download the software update file “CVxxx-SW.zip” from the WebAstech Vulcan maintenance site. Unzip the file.
Copy the file to the USB stick and run it:
ex : "MAJ_FPV2_IHM229_UC224b_FLA221_REL114_GTW016.exe"
The files will be created automatically on the USB stick. The USB stick must only contain:
F49572 (07-23)

Page 11
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
3.4.3 PROCEDURE
Switch the appliance on. If necessary, stop preheating.
Put the USB stick (with the new software version) into the USB port.
The USB port has a protective silicone cover.
It is located under the control panel
Attention !
Refit the protective cover if the socket is not being used.
When connecting the USB stick the “UPDATE” request window will appear
If no window appears it means that the appliance is already running the same software
version as the USB stick.
Validate the update by pressing “YES” and the software will begin to load.
Your appliance may restart one or more times during the update. Depending on the
settings of your appliance, one or more updates may be installed. Answer yes to each
update request,
Wait for the update to complete.
The update is complete when the screen returns to the standard display.
Remove the USB stick from the USB port.
Run the software control procedure to check that the new software has loaded correctly,
refer to the previous chapter “Software version control”.
F49572 (07-23)

Page 12
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
4. MAINTENANCE SCREENS
This aid allows you to control the inputs and outputs from the card and peripheral components:
- Screen 1 allows control of the power outputs: Heating elements, contactors, probes… .
- Screen 2 allows control of hydraulic outputs: Water solenoids, flow meter.
- Screen 3 allows control of mechanical items: Tank tilt ram, basket tilt ram, sensors… .
4.1 ACCESS TO THE MAINTENANCE SCREENS
- Select the "SERVICE" menu
- Press the "Technician parameters" tab
- Enter the password: « SAVB »
- Validate “V”: When entered if the code is correct access themenu, if not re-enter the PIN code
- Press the "Next" button to scroll on through the different screens
4.1.1 SCREEN: ACTIVATION OF THE POWER OUTPUTS (SCHEMATIC)
➔
Activation of the safety contactor Ks. (One press = 15s)
➔
Activation of each individual heating element (One press = 15 seconds of operation)
➔
Visualisation of the tank base temperature probes
➔
Visualisation of the tank temperature probe
➔
Visualisation of the core probe temperature
F49572 (07-23)

Page 13
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
4.1.2 SCREEN: HYDRAULIC CIRCUIT (SCHEMATIC)
➔
Flow meter: visualisation of flow when solenoids are activated
➔
Activation of the solenoids: A press on each touch button allows the solenoid to operate
(the time of activation is displayed in seconds)
Yv and Yd: one press = 10 seconds of operation
Yec and Yef: one press = 1 minute of operation
4.1.3 SCREEN: TILT AND LIFT
➔
Lid opening sensor (1 : lid open ; 0 : lid closed)
➔
Basket lift:
- lift arm presence detector (1 : yes ; 0 : no)
- Basket lift ram: manual ram control and ram status
➔
Tank tilt:
- Tank base ram detector (1 : tank lowered ; 0 : tank tilted)
- Tank tilt ram: manual ram control and ram status
Turn the button on the facia to activate the tank tilting jack. (The arrows on the
screen are not active for this appliance model)
F49572 (07-23)

Page 14
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
5. HYDRAULIC DIAGRAMS
5.1 STANDARD VERSION
100 litres
150 litres
Flow restrictors
electric
electric
Drain
L1
0.5 l/min
0.5 l/min
F49572 (07-23)

Page 15
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
6. OPERATING FAULTS
Client error information: ixx
After sales error information: Exx
Green screen :
Information on the cooking
Red screen :
Cooking stopped (pause)
Red screen :
Cooking stopped (pause)
Non-blocking message
Blocking message
Blocking message
Touching the screen anywhere will
clear the message
Cooking stops
Cooking stops
On screen messages
Consequences
Probable causes
What to do?
i28 : Core probe: Faulty or missing
Cooking doesn’t start
Core probe absent at the start of a
cooking cycle
Plug in a functioning probe or switch to timer mode or check
the probe connection.
Core probe faulty
Connect the probe and check on the entries screen the
values of Bsc2 –Bsc3 and Bsc4. Si "---", Disconnect the
connection (Bsc) from the card.
Check the PT 100 probe reading (on the connection screws)
If the value is incorrect change the probe. If not check the
connection or replace the power assembly.
E32 : Core probe: 2 sensors are not working
Cooking continues
Core probe faulty (More than one sensor
working)
Connect the probe and check on the entries screen the
values of Bsc2 –Bsc3 and Bsc4. Si "---", Disconnect the
connection (Bsc) from the card.
Check the PT 100 probe reading (on the connection screws)
If the value is incorrect change the probe. If not check the
connection or replace the power assembly.
i33 : Core probe : faulty or disconnected during cooking
Cooking stops
Core probe disconnected during a
cooking cycle
Plug in a functioning probe or switch to timer mode or check
the probe connection.
Core probe faulty
Connect the probe and check on the entries screen the
values of Bsc2 –Bsc3 and Bsc4. Si "---", Disconnect the
connection (Bsc) from the card.
Check the PT 100 probe reading on the connection screws.
If the value is incorrect change the probe. If not check the
connection or replace the power assembly.
E30 : Electronics overheated (> 70°C)
Cooking continues
Overheating of the technical area
because the environment is too hot
Installation problem: check heating appliances near to the
right hand side of the unit.
E72 : Electronics overheated (> 85°C)
Cooking stops
Overheating of the technical area
because the environment is too hot
Installation problem: check heating appliances near to the
right hand side of the unit.
F49572 (07-23)

Page 16
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
On screen messages
Consequences
Probable causes
What to do?
ESx : Tank base probe short circuit or disconnected (X = Number of the heating zone 1 to 3)
Cooking stops
Temperature probe poor connection
(connection to relay card) or cut
Check the temperature being read by the probe in the entries
status (technician’s parameters). Check the wires into Bf1,
Bf2 or Bf3 are tight (Power assembly).
Probe short circuit
Check the temperature being read by the probe in the entries
status (technician’s parameters).
Disconnect the connection (Bfx) from the card. Check the PT
100 probe reading on the connection screws
If the value is incorrect change the probe. If the probe is
working replace the power assembly. Requires a restart to
clear the fault.
ESb : Tank probe short circuit or disconnected
Cooking stops
Temperature probe poor connection
(connection to relay card) or cut
Check the temperature being read by the probe in the entries
status (technician’s parameters). Check the wires into Bsb
are tight (Power assembly).
Probe short circuit
Check the temperature being read by the probe in the entries
status (technician’s parameters).
Disconnect the connection (Bsb) from the card. Check the PT
100 probe reading on the connection screws
If the value is incorrect change the probe. If the probe is
working replace the power assembly. Requires a restart to
clear the fault.
EFr : Tank probe overheated
Cooking stops
The tank probe is measuring a
temperature > 205°C
Check that one of the control contactors is not fused or that
the corresponding output is not always active (fused relay).
To restart the unit:
Wait until the temperature is below 120°C
Switch off then restart the unit
EFx : Tank base overheated (X = Number of the heating zone 1 to 3)
Cooking stops.
One of the tank base probes is measuring
a temperature > 286°C
Check that one of the control contactors is not fused or that
the corresponding output is not always active (fused relay).
To restart the unit:
Wait until the temperature is below 120°C
Switch off then restart the unit
ESA : Tank base probe fault
Cooking stops.
One of the tank base probes is reading a
temperature > 295°C
Check that one of the control contactors is not fused or that
the corresponding output is not always active (fused relay).
Requires a full restart to clear the fault.
Temperature probe badly connected (to
relay card) or cut
Check the temperature being read by the probe on the entry
status (technician’s parameters). Check the wires are tight on
connectors Bf1, Bf2 or Bf3 (Power assembly).
Probe short circuited
Check the temperature being read by the probe on the entry
status (technician’s parameters). Disconnect the connection
(Bfx) on the card. Check the value of the PT 100 probe on the
connection strip.
If the reading s incorrect change the probe. If the probe is
correct replace the power assembly. Requires a full restart to
clear the fault.
i41 : Lack of water detected, water is not flowing from the spout
Cooking continues
Water supply turned off
Turn the water on
The water inlet filter is blocked.
The required water pressure is present at the inlet. The
solenoid is correctly supplied. Clean the water inlet filter.
The coil of one of the solenoids Yef or Yec
has failed or is short circuit.
F1 is open.
Check solenoid’s coil. Change the defective solenoid
Change the fuse.
One of the solenoids coil is cut.
Check that there is power to the solenoid. Check the
continuity of the coil with a multi tester.
Change the solenoid
The solenoid control relay is not closing
There is no power between S24 (or S25) on the relay bar
and neutral.
Change the relay bar.
Flow meter non function
Check the value read by the flow meter in entry status
(technician’s parameters). Replace if necessary.
F49572 (07-23)

Page 17
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
On screen messages
Consequences
Probable causes
What to do?
E43 : Leak detected
Cooking continues
Solenoid failing
Check solenoids Yef (S25) and Yec (S24) and replace if
necessary.
Flow meter non function
Check the value read by the flow meter in entry status
(technician’s parameters). Replace if necessary..
Supply relay to one of the solenoids is
fused
Check the voltage on the outputs S25 and S24. If power
present without water being demanded replace the relay bar
on the power assembly.
E90 : Tank tilt ram blocked
The power consumption of the ram is > 6
A
An object is trapped under the tank preventing its operation:
Clear it out
Check the tank tilt system
Check the ram –Replace if necessary
E93 : Safety contactor faulty
You can’t start the cooking cycles.
When the unit is started, the "E1" input on
the power assembly is "open".
Check the continuity of the electrical circuit between the
auxiliary contact "21 and 22" of Ks and E1 - Tighten the
connections - Check the condition of the wires.
Check the state of Ks –Change if necessary
Change the power assembly
i49 : USB stick missing or full
USB stick not detected or not connected
Plug in a USB stick. If the message persists, change the
USB stick
USB stick full
Empty the USB stick or replace it
i84 : Number of maintenance days at 0
Risk of damaging the oven
The countdown to the next service has
been reached and exceeded
Carry out the planned preventative maintenance operations
(see paragraph 7) then reset the counter in the installation
parameters (§ 7.3)
i97 : Connectivity error
Connectivity not working
Identification data incorrect (the data
contained in the GATEWAY
configuration doesn’t match the data on
the screen)
If the GATEWAY was previously configured on another
oven: follow the GATEWAY configuration procedure and
scan the QR code which corresponds to the oven.
If the screen has been changed and it is necessary to fill in
the appliance’s technical data.
i98 : Connectivity error
No consequence
Connected appliance: technical
parameters cannot be changed
The Pop-Up will simply inform the technician why they
cannot change the parameters.
F49572 (07-23)

Page 18
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
6.1 INSTRUCTIONS IN CASE OF SOFTWARE ANOMOLY
6.1.1 SOFTWARE PROBLEM OR SOFTWARE UPDATE FAILURE
The devise is showing malfunctions such as:
=> The system doesn’t start
=> Random malfunctions
=> Difficulty updating…

RESET the system:
At the start of the program loading, open
and close the lid 6 times (triggering the
position switch) within 8 seconds.
CAUTION: This “reset” will erase
all the data of the current process
but does not affect:
=> Customer data
=> Installation data
=> Factory settings

If the problem is not resolved

Is the screen usable ?

Yes
Perform a “RESET” on the
Service/Customer parameters screen
CAUTION: The RESET function
will reset the memory (HACCP
reset to factory default
parameters, recipes deleted,
initialisation of consumption).
Photos and the configuration of
the braising pan will be
preserved.
No

If the problem is not resolved

Check the condition of the communication
LEDs between the interface assembly and
the power assembly (see Maintenance
instructions).
Comminication LED

Depending on the condition of the
LEDs

Change the defective board: either:
=> the FastPad 2 interface assembly
=> the FastPad 2 power set
(see Maintenance instructions)
6.1.2 CONNECTIVITY PROBLEM: DATA ON SMARTCONNECT365.COM ABSENT
The client is no longer receiving data from smartconnect356.com: check the technician’s “ITW COOKING APP” for the possible causes in “Connection
states” (Application downloadable from WebAstech)
Connection to the client’s network “Disconnected”:
Ensure that the line to the customer’s “box” is operational; check that the passwords, SSID have not changed.
oIf the Gateway is connected via WiFi, make sure the signal strength is good (The intensity received by the module should be between
-30dBm and -67dBm, Below this level [-70dBm and under] the WiFi connection is not reliable).
oIf the Gateway is connected via ethernet, Ensure that there are no interruptions on the wire link between the appliance and the
client’s “box”.
Cloud connection ʺDisconnectedʺ :
The issue lies between the customer’s “box” and the internet. Refer to the customer’s network administrator.
Connection to the equipment “Disconnected” :
Check that the “orange” and “green” communication LEDs are flashing:
If not :
oCheck that the cable connecting the module to the appliance is fully inserted.
oSwitch the appliance off and on again at the power supply.
F49572 (07-23)

Page 19
3VE490072EM –06/23
VULCAN
A division of ITW Food Equipment Group LLC
P.O. Box 696
Louisville, KY 40201
7. PREVENTIVE MAINTENANCE
To ensure the proper, long-lasting and safe functioning of the equipment, it should be serviced by qualified personnel from our company.
The customer will be automatically informed when service is needed. The service counter is a calculated function of the frequency of use and of
the number of hours between 2 services. These values must be entered by the technician when installing the appliance and must be verified after every
maintenance operation.
7.1 LIST OF ACTIONS
Caution: The appliance must be isolated electrically during cleaning or maintenance and when replacing parts.
Subject
Recommendations (Every year Or every 1500 h)
Electrical safety
Check the earth continuity and equipotential connections
Installation
Fixing and alignment of units, State of supply cables
Doors and lids
Condition of hinges, alignment, lubricate and adjust if necessary
Tanks (depending on model)
State of the tank - Absence of lime scale and traces of corrosion -
Check the valve seals and drain outlet - Change seals if necessary
Facia labels
Cleaning; No deterioration; no cracks or perforations; Change if
necessary
Technical compartments
Clean the technical compartments; If any drips are found, find the origin
and rectify.
Insulation / heat protection in technical compartments
Visual control - Correct if degraded
Technical compartment ventilation
Clean all air inlets and outlets - Change the filters if there are any -
Check the fans function tank and clean the blades.
General water tightness of hydraulic circuits
Visual control - Tap functioning properly
Solenoids
No indication of the coils overheating (colour changed) - Check they
work - Clean the filters.
All power connections (Incoming power terminals, terminals
on commutators, contactors and thermostats)
Visual control; Retighten contacts; Detect any overheating and correct
if necessary
Operating
Check the incoming power and the current used by the heating
elements. Tighten the heating elements connections if necessary (see
section below)
Tank
Check the levelling, the adjustment and operation of the end stop
switches
Drain outlet
Check the state of the seal –Change if necessary
Lid
Check the adjustment of the lid adjustment springs. Check the operation
of the end stop switches
Electronic cards
General dust removal - Notraces of leaks or moisture insidethe technical
compartment - No oxidation on the connectors
Coder
No traces of leaks or oxidation - Check that it is working properly
Hydraulic compartment
No leakage - No oxidation on the flow meter contacts - If necessary,
tighten the hydraulic clamps and clean the electrical contacts
Core probe
General state (point, cable) –Clean the plug base
7.2 ADJUSTING FREQUENCY INTERVENTION MAINTENANCE, USAGE RATE PER DAY
REMINDER : The frequency between two maintenance visits and the rate of use per day have been entered according to information (number of
hours per day/type of cooking) provided by the customer during installation.
During maintenance it is the responsibility of the technician to check these settings against the actual use of the appliance and modify them if
necessary (according to the table below) :
Adjusting the installation parameters
(To be entered in Installation Parameters)
Type of use
(Client information)
Hours of use/day (Customer
information)
Maintenance regularity
(in hours)
Hours per day
(in hours)
NORMAL USE
LIGHT
< 5 h
1500
5
STANDARD
5-10 h
2000
10
INTENSIVE
10-15 h
2500
15
VERY INTENSIVE
15-24 h
3000
24
Procedure :
- Go into the service screen
- Press the “installation parameter” button
- Enter the PIN code for the installer “INSB”
- Validate “V”: when all the code has been entered and it is correct access the menu or start on the PIN number again.
F49572 (07-23)