If you do not receive your verification email, please check
your email SPAM filter.
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2 Account Setup & Product Registration
2Account Setup & Product Registration
VERIFICATION EMAIL
When prompted, check your email for
the verification message and click on
the included link. Please note that the
verification code is case sensitive.
ADD YOUR NEW COLLAR
Now we'll register your new Wagz Freedom
Collar onto your account. When asked for
your product's serial number, look on the
backside of the Wagz Freedom Collar or on
the box that it came in.The serial
number will be a series of 10 alphanumeric
characters. You can type these characters
manually, or you can scan the serial
number from within the App by tapping the
( ) icon.
SELECT A SUBSCRIPTION PLAN
If you already have an annual subscription for
another pet, you are eligible for our mutli-pet
annual subscription plan at a discounted rate. If
you are setting up multiple collars at the same
time, you will see the multi-pet subscription as an
option for subsequent pets once you've set up
your first with an annual subscription.
If you received a promotion code as part of your
product purchase, enter that code here.
You will be prompted to enter your payment
details. You can enter your credit card
information.
Your plan will auto-renew at the end of the
subscription period. If you need to cancel for any
reason, please contact the Wagz Customer Care
team.
TROUBLESHOOTING
