Wagz FREEDOM SMART DOG COLLAR User manual

WAGZ® FREEDOM SMART DOG COLLAR™
OWNER'S GUIDE
August 22, 2022

PART 1: ONBOARDING + SETUP
PART 3: GEOFENCE TRAINING
15. Geofence Training:
How The Training Process Works
Introduction To Geofences
Geofence Boundary Training
Table of Contents
PART
2: USING YOUR COLLAR
7. Wagz Dashboard
8. GPS Location Tracking
9. Geofence Guide
10. Walks
11. Activity & Health Stats
12. Pet Settings
13. Collar Settings
14. LED Light Guide
1. Quick Start Guide
2. Account Setup & Product Registration
3. Connecting Your Freedom Collar
4. Wi-Fi Setup
5. Collar Activation
6. Pet Setup

1
1 Quick Start Guide
1 2
43
CHARGE
Push the battery up into the charger, and
plug in the USB charging cable. The charger
will show a red light while charging. Charge
for 2 hours, or until the light turns green.
GET GOING
Unleash the Freedom and enjoy doing
more with your pet!
SETUP
Scan the QR code with your phone's camera to
install the Wagz App, or search for "Wagz" in
the iOS App Store or Google Play Store. The
Wagz App will guide you through the rest of the
setup process and will be your primary interface
for your new Wagz Freedom Collar.
Quick Start Guide
TURN IT ON
Insert the fully charged battery into the
collar. Listen for 2 click sounds as the
battery arms lock into place. The collar’s
light will illuminate white momentarily
while it boots up.

1
2
2 Account Setup & Product Registration
CREATE AN ACCOUNT
Fill in your information to create an account.
2Account Setup & Product Registration
INSTALL AND OPEN THE WAGZ APP
When you open the Wagz App, you will see either a
place to create a new account or to sign in
If you already have an account, please tap "SIGN IN"
and continue to Section 3. If you forgot your password,
you can tap "FORGOT PASSWORD" to request a
password reset email.
If you don't yet have a Wagz account, tap "CREATE
NEW ACCOUNT".

If you do not receive your verification email, please check
your email SPAM filter.
3
4
5
2 Account Setup & Product Registration
2Account Setup & Product Registration
VERIFICATION EMAIL
When prompted, check your email for
the verification message and click on
the included link. Please note that the
verification code is case sensitive.
ADD YOUR NEW COLLAR
Now we'll register your new Wagz Freedom
Collar onto your account. When asked for
your product's serial number, look on the
backside of the Wagz Freedom Collar or on
the box that it came in.The serial
number will be a series of 10 alphanumeric
characters. You can type these characters
manually, or you can scan the serial
number from within the App by tapping the
( ) icon.
SELECT A SUBSCRIPTION PLAN
If you already have an annual subscription for
another pet, you are eligible for our mutli-pet
annual subscription plan at a discounted rate. If
you are setting up multiple collars at the same
time, you will see the multi-pet subscription as an
option for subsequent pets once you've set up
your first with an annual subscription.
If you received a promotion code as part of your
product purchase, enter that code here.
You will be prompted to enter your payment
details. You can enter your credit card
information.
Your plan will auto-renew at the end of the
subscription period. If you need to cancel for any
reason, please contact the Wagz Customer Care
team.
TROUBLESHOOTING

Connecting Your Freedom Collar
1
2
3 Connecting Your Freedom Collar
SELECT “FREEDOM COLLAR”
Tap on the "Freedom Collar" box
If you get a "Finish Device Registration" message,
then it's possible your collar has not registered
successfully. Tap the "Complete Registration" button,
sign in again, and follow the steps to register your
collar and select a subscription plan. For additional
help, refer back to Section 2 Steps 4 and 5. You may
need to check that the serial number you entered is
correct. It should be 10 digits long and may or may
not include letters.
Once the collar is ready in your account, it will show
"Pending" status.
OPEN THE WAGZ APP & GO TO DEVICES
Depending on the status of your account, you
may already be at the Device Setup screen when
you open the Wagz App and login.
If you are not, tap the "More" button in the
bottom navgation bar and then select "Devices".
Then tap" + NEW DEVICE ".
3

3
4
5
FOLLOW THE INSTRUCTIONS ON THE NEXT SCREEN
If onboarding multiple collars, we recommend powering up one at
a time, so that there is no confusion about which collar the mobile
app is seeing.
1. Ensure the collar has a fully charged battery in place.
2. Wait for blinking blue light to appear.
3. Tap “SCAN FOR DEVICES” button below.
After inserting the battery, the collar will boot up and flash white
lights. The blinking blue lights should appear shortly after this.
SELECT THE COLLAR THAT WAS FOUND
When the phone finds your collar, you will see this screen. Tap
on the circle next to “Freedom Collar.”
PROCEED TO SETUP WI-FI
A “SETUP WIFI” button will appear at the end of the previous step.
Tap this to go to the Setup Wi-Fi screen.
The next step is different between iOS devices and Android devices.
Please be sure to follow the step that applies to your phone.
BUT THE COLLAR IS BLINKING RED OR GREEN LIGHTS!
THE APP DID NOT FIND MY COLLAR
You may have inadvertently activated the collar’s self-diagnostic mode
with the button under the clip. Remove the battery, wait a few seconds,
and re-insert it.
If the Wagz App did not find your collar, make sure that Bluetooth is enabled
on your phone. Also make sure that the collar has a charged battery in it
and has not been onboarded already.
3 Connecting Your Freedom Collar
3Connecting
Your Freedom Collar

Wi-Fi Setup (iOS Only)
SETUP YOUR COLLAR TO USE YOUR WI-FI NETWORK
Select your Wi-Fi network from the picker menu on the bottom of the
screen.
Next, choose the type of network that you are connecting to. For a home
network, this will usually be “WPA/2”. Password-less networks must have
“Open” as the Network Type.
Then enter the network’s password and double-check that it is correct. If
the Wi-Fi network is an open network, leave this field blank.
When you are done entering the network information, tap the
“CONNECT” button and wait for the app to confirm that the operation
was successful or reports an error message.
TROUBLESHOOTING
If you do not see your network in the list, select “RESCAN”.
TROUBLESHOOTING
If you receive an “Invalid Wi-Fi/Password” error message, please check
the following:
•Check to make sure the correct Network Name is selected.
•Check to make sure the Password is correct. This field is case-sensitive.
•If the Wi-Fi network is an open, password-less network, make sure that
it does NOT have a mandatory sign-in page that appears when you
connect to it from your laptop or mobile device.
•Check to make sure the Network Type is correct.
•During initial collar setup, you'll want to make sure that the Wagz App
is open on only the phone that you are using for setup. If you have the
Wagz App installed on multiple devices, you will need to Force Quit
the Wagz App on the other devices before proceeding with setup.
4.1 Wi-Fi Setup (iOS Only)
4.1

Wi-Fi Setup (Android Only)
SETUP YOUR COLLAR TO USE YOUR WI-FI NETWORK
Wait for the App to scan for all nearby Wi-Fi networks. Then, select
your Wi-Fi network from the drop-down menu.
Next, enter the network’s password and double-check that it is
correct. If the Wi-Fi network is an open network, leave this field blank.
When you are done entering the network information, tap the
“CONNECT” button and wait for the app to confirm that the
operation was successful.
TROUBLESHOOTING
If you receive an “Invalid Wi-Fi/Password” error message, then please
check the following:
•Check to make sure the correct Network Name is selected.
•Check to make sure the Password is correct. This field is case-sensitive.
•If the Wi-Fi network is an open, password-less network, make sure that
it does NOT have a mandatory sign-in page that appears when you
connect to it from your laptop or mobile device.
•During initial collar setup, you'll want to make sure that the Wagz App
is open on only the phone that you are using for setup. If you have the
Wagz App installed on multiple devices, you will need to Force Quit
the Wagz App on the other devices before proceeding with setup.
TROUBLESHOOTING
•If you do not see your network in the list, select “RESCAN WIFI NETWORKS” .
•Make sure the “CONNECT” button at the bottom of this screen is blue before
proceeding. If it is not blue, you must hit the back arrow in the upper left and
redo the previous steps.
•The screen is likely to be unresponsive while the network list is loading. This
can take up to a minute. Thanks for being patient.
4.2 Wi-Fi Setup (Android Only)
4.2

Collar Activation
TROUBLESHOOTING
It is very important that the collar remains within the Wi-Fi network for this step.
For best results, position the collar near the Wi-Fi router so that the signal strength
will be optimal.
Once your collar is up and running, it will be less sensitive to variations in the Wi-Fi
network’s signal strength, and when the Wi-Fi signal is lost entirely it will use the
cellular network instead. But for this initial update stage, good Wi-Fi connectivity is
required.
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2
ACTIVATE YOUR COLLAR
When the Wi-Fi setup step is successful, you’ll see the last onboarding
screen, which prompts you to tap an “ACTIVATE” button. Tap this
button.
GIVE YOUR COLLAR TIME TO UPDATE
Your collar will need 15-30 minutes to upgrade itself to the latest
firmware and to secure its initial GPS fix.
Place the collar somewhere with a clear view of the sky and within range
of your Wi-Fi router. A windowsill near your Wi-Fi router is usually a good
place. Let it sit for 30 minutes or so.
During this time, your collar will flash different color lights as it progresses
through the different stages of updating and may reboot itself multiple
times. After the updating step is complete, it will start searching for an
initial GPS fix.
While the collar is updating, you may proceed through our App
orientation and pet setup.
5 Collar Activation
5

Pet Setup
6 Pet Setup
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SET UP YOUR PET
Tap the “SET UP PET” button. If you already entered your pet’s information into the Wagz App, then you
can simply select the pet to assign the new collar to it and continue from there.
If you haven’t yet entered your pet’s information, this would be a good time to complete. Not all fields
are required, but the more fields you fill out, the more accurate our various health and wellness
algorithms and metrics will be, so we recommend filling this information out as completely and
accurately as possible.
At the end of the process, make sure your new collar is assigned to your pet by tapping "More" in the
bottom navigation bar, then selecting “Devices”, and selecting your new device. The pet assignment
field will appear within this screen.

The Wagz Dashboard is your home within the Wagz App. This screen is where you will find your pet's latest
information and be able to access the primary features of your collar.
Wagz Dashboard & Status Bar
COLLAPSED VIEW
You can collapse your dashboard card to hide some of the buttons and functionality by tapping "SHOW LESS" in
the bottom left corner of the dashboard card. This may be helpful if you have multiple pets and want to be able
to see all of their cards at one time.
BOTTOM NAVIGATION BAR
NOTIFICATIONS
At times, you will receive notifications within the Wagz App. You can access these by tapping on the
Notifications icon ( ) in the top right corner of the Home screen. The red circle will appear when there is a new
notification waiting for you. This notifications area will show a history of events for each of your pets, including
notifications about geofence activity, manual corrections, walks, software updates, battery warnings, and more.
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7 Wagz Dashboard & Status Bar
At the bottom of the app screen, you will see a navigation bar that provides quick access to some key app
functionality: Locate, Geofences, and Walks. There is also a More button where you'll find Account information,
Devices list (and where you add new devices), Pet Profiles, Support information, and more.
PET CARDS
Within the Home tab, you will see a pet card for each of your pets. At
the top of each pet card, you will see their name and photo (if you
have added one). You can access your Pet's Settings with the gear
icon ( ). Learn more about Pet Settings in Section 12.
Location: You will see their last known location (or distance to their
location) and can tap "VIEW ON MAP" or the "Locate" button in the
bottom navigation bar to see a map view of the pet's location,
request an updated location, get directions to their location, or see
their location history. Learn more about GPS Location Tracking in
Section 8.
Health Stats: The next section of the dashboard shows their health
summary information. Here you will see their Health & Happiness
Score and their Step Count for the day. You can see more health and
wellness information, charts, and trends, by tapping "VIEW MORE",
and can also customize which health stats are most important to you
to be displayed on the pet card.
Actions: Below the health summary section, you will see a series of
actions for your pet and their collar. You can send your pet a Manual
Correction by tapping "START/STOP CORRECTION"; this can be useful
to quickly correct any inappropriate behavior, like excessive barking,
digging, or getting too far away on a walk. This will trigger the same
type of correction that you have saved in the Pet Settings section of
the app. You can also use this button to stop a correction that is
happening if you want it to stop right away. You can turn on or off the
collar's Safety Light ( ), and can turn on or off your pet's Geofences
( ) with a quick tap. Holding down on the geofences button will also
bring up the list of that pet's geofences, where you can edit them or
create new ones. Learn more about setting up and using geofences in
Section 9. From the dashboard, you can also Start a Walk ( ). Learn
more about the Walks feature in Section 10.

Wagz Dashboard & Status Bar
STATUS BAR FORMAT
At the bottom of your pet's dashboard card is a status bar for their collar. This is where you will find information
regarding the collar's GPS signal strength, current communication method and signal strength, and battery level,
as well as a timestamp of when that status information and the dashboard location information is from. The
collar sends status updates and location updates to the Wagz App every few minutes (depending on what you
have set for your battery settings.
The various states/colors for those items are shown below. This information can also be found within your App by
tapping on the Help button ( ) in the status bar. If you do not see a status bar for your collar, your dashboard
card is probably condensed and you should tap "SHOW MORE".
CONNECTIVITY STATUS
•Your collar needs a Bluetooth, Wi-Fi, or Cell connection to
send its location or receive commands like manual
corrections, starting a walk, or refreshing location.
•Your collar will automatically switch between Bluetooth,
Wi-Fi, and Cellular communication, as available.
•Only one of these icons will display at a time.
Bluetooth
The collar prioritizes communicating over Bluetooth -
providing most frequent status updates and best battery
life.
Connected to your phone's Bluetooth
Connected to a different phone's Bluetooth
Wi-Fi
When Bluetooth is unavailable, your collar will look for a
nearby Wi-Fi network that it has access to.
Excellent
Good
Medium
Weak
Cellular
When Bluetooth and Wi-Fi are unavailable, your collar uses
its cell modem to connect to any nearby cellular network.
When on cellular, status updates between the app and
collar will be a little slower, and battery life will be worse.
Excellent
Good
Medium
Weak
GPS STATUS
•A GPS signal is required for the geofence containment &
location tracking to work.
•As GPS signal strength weakens, GPS accuracy decreases.
•GPS signals are weaker indoors and in heavily wooded areas.
Strong GPS Signal
Geofences and Locate features will work
Medium GPS Signal
Locate feature will work but geofences will be
temporarily unavailable
Weak GPS Signal
Locate feature will work, but accuracy will be
decreased. Geofences will be temporarily unavailable
No GPS Signal
Geofences and Locate features will not work
Alternate Location Source
When your collar has no GPS signal, Wagz can use
alternate location sources to approximate your pet's
location. We can leverage your phone's location if we
know your dog is within Bluetooth range of your
phone, or can use cellular or Wi-Fi triangulation.
Accuracy of your pet's location is imprecise in this
mode, and geofences will not work.
7
7 Wagz Dashboard & Status Bar
•If you have an inconsistent GPS signal, it can help to enlarge your
geofence so that you don't get false corrections when your dog is
in the safe zone if an inaccurate GPS point comes in.
•You also have the ability to automatically turn off geofences
when your collar is connected to Wi-Fi to further improve battery
life and reduce any potential for corrections occurring inside the
house; enable this feature in the corrections settings.
•If you haven't used your collar in a few days, it may take some
time for the collar to calibrate and get a good GPS fix. It can help
to take the collar outside or put it in the window where it has line-
of-sight to the sky.
GPS TIPS

Wagz Dashboard & Status Bar
7 Wagz Dashboard & Status Bar
7
OFFLINE STATUS
If you do not see the collar status bar and instead see a message about the collar being offline, that
means your collar is not connected to Bluetooth, Wi-Fi or the cellular network. This may be because
your collar battery is dead and needs to be charged, or it could be a connectivity issue.
To confirm your collar is on, press the gray button on the back of your collar, in the middle of the clip. If
this causes a short beep and some colored lights, that means your collar is in fact on. If there is no
beep, it is likely that your battery is dead. Please recharge your battery and try again later.
If your collar is on and you are seeing the offline message, we recommend the following:
1. You may be away from your Wi-Fi network and in an area with poor cellular coverage. In this
case, it is normal and correct to see this message.
2. Make sure your phone’s Bluetooth is turned on.
3. Keep the Wagz App open in the background when you aren’t using it.
4. Add any additional Wi-Fi networks that you have access to that are near where your pet spends
their time by going to the Main Menu and tapping Devices.
5. If the status bar appears and disappears every few seconds or minutes, then it may be because
the collar is still doing its initial update (section 5 step 2).
6. Your home Wi-Fi network may not be configured properly within the Wagz App. This can occur if
your Wi-Fi network credentials have changed since you originally set up your collar. If that is the
case and you can no longer get online, we recommend performing the following steps:
•Go into the Device Settings screen for your collar.
•Remove all Wi-Fi networks from this screen.
•Add your home Wi-Fi network again, following the instructions from pages 4.1 (iOS) or
4.2 (Android).
•Navigate back to the Dashboard screen and select your pet’s card.
•Wait a few minutes for the Collar Status Bar to appear.
BATTERY STATUS
Your collar's battery life varies based on its use. You will receive a push notification when the battery gets low.
Tips for improving battery life:
•Allow the collar to connect to Bluetooth or Wi-Fi whenever possible. You can add additional Wi-Fi
networks if your pet spends time in multiple places.
•Turn off your geofences when you don’t need them. We recommend enabling the “Disable Geofences
When on Wi-Fi” feature to do this automatically for you.
•Adjust the Freedom Collar refresh settings within the battery settings. You can pick what works best for
you and your pet, by choosing how often your collar updates your pet’s location. Less frequent location
updates will extend your collar’s battery life.
•Don’t leave the collar safety light on for long periods of time; turn it off when you don’t need it.

GPS Location Tracking
TROUBLESHOOTING
LOCATION SUMMARY ON DASHBOARD
LOCAT
ION
MAP
Under your pet's name, you will see his location.
On iOS, you will see your pet's specific location address.
On Android, you will see the distance to their location.
To understand the accuracy of that location, look for the GPS icon in the Status Bar. If you
don't see the status bar at the bottom of the dashboard card, you may need to expand
the dashboard card. You can do this by tapping “SHOW MORE” at the bottom.
Here, you will see the status of your pet as well as the status of the collar. Look for the GPS
icon on the status bar. If the GPS icon ( ) is green then you know that you have a strong
GPS fix. If you don’t have a GPS fix, try moving the collar to a different location with a clear
view of the sky. Remember that it can take up to 30 minutes for the initial GPS fix. (Don't
worry, subsequent fixes will be faster!)
Tap the "LOCATE" button on the bottom navigation bar to open the location map. This
will show a map of your pets last known location. The timestamp of that location is
shown at the bottom of the screen. If that location timestamp is old, tap the "REFRESH
LOCATION" button to request a new location from the collar. This will be particularly
helpful if your pet has run away and you are actively trying to find him while he continues
to change location.
On this screen, you can also toggle on/off the Geofence Layer ( ) to see or hide any
geofences that are in the vicinity. You can also switch between Street View and Satellite
View ( ).
The Street Sign Icon in the top right ( ) will open up your phone's mapping app and
show you step by step directions from your phone's current location to your pet. This will
be particularly helpful if your pet has run away and you are trying to get to him.
If you have multiple pets, you can see them all on one screen by tapping the "VIEW ALL
PETS" button.
LOCATION HISTORY
iOS
ANDROID
The Wagz App also includes a "HISTORY" tab in the Location Map
screen. This screen provides an animated walkthrough of your pet's
day. You can tap on any of the gray points to see at what time your
pet was at that location. At the bottom of the screen, you can scroll
through each recent day to observe their movement and see where
they spent most of their time.
From this screen, you can also access a "HEATMAP" view, which will
highlight for you where your pet spends the majority of their time.
For GPS tracking to work properly, make sure the 30 minutes from Section 5 Step
2 have elapsed and that the collar is not flashing lights of any color. If you do see
any flashing lights, go to Section 13 to learn about our LED indicators. Note that
the battery will drain faster than usual until this step is complete. This is normal,
as the collar is working harder than it will need to later to get the initial GPS fix.
If you haven't used your collar for a few days, or if it is brand new, it may take a little
longer than normal to report its location. Subsequent fixes will be faster
(barring adverse environmental conditions that may weaken the GPS signal).
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8 GPS Location Tracking
LOCATION MAP

Geofence Guide
OPEN THE GEOFENCES MENU
Tap the "Geofence" button in the the bottom navigation bar. This is
where all your geofence information will be stored and where you
can create or edit your geofences.
There is also a shortcut to access the geofence menu from your
pet's dashboard card. Do a long press on the Geofences button
( ) in order to see your pet's geofences. From there, you can
select “VIEW [Dog’s name] GEOFENCE” in order to give you access
to the selected pet’s geofence list of filtered geofences.
9 Geofence Guide
9
1
PRESS THE GREEN BUTTON
You can create your very first Geofence
by tapping the green “ADD GEOFENCE”
button.
Once you have a geofence, you can add
additional geofences by tapping the
green “+ NEW GEOFENCE” button in the
bottom right corner.
2
Geofences are a core feature of the Wagz Freedom Collar. They are virtual fences that essentially make
the world your backyard. Automatic, real-time corrections keep your dog safely contained while Keep Out
Zones prevent your dog from going where she shouldn't. This section will explain in detail how to create,
access, adjust, and use your geofences.
You can also setup and control any Wagz Tagz from this menu. If you're not familiar with the Wagz Tagz,
they are an accessory that you can purchase to create indoor Keep Out Zones. Check them out on
www.wagz.com to see if they might be useful for you and your pup.

Geofence Guide
SEARCH FOR YOUR DESIRED GEOFENCE LOCATION
9 Geofence Guide
9
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Now you can begin plotting your geofence points on the map by tapping
the map around the desired area you want to fence in. You will see points
and lines pop up.
GEOFENCE TIPS
•Your geofence can be any size or shape. You will need at least 3
plot points to create the geofence shape.
•Make sure you add a buffer to your geofence:
oGPS signal accuracy can vary depending on
environmental factors. For this reasons, we recommend
adding a 15-foot buffer to your fence. That means, if there
are any dangerous areas like a large road or unfriendly
neighbor, you should position the geofence 15 feet prior to
those danger items so that even with GPS
accuracy .issues, the fence will still correct the dog before
they get to that dangerous area.
•Geofences can be used to keep pets in or out of an area. You will
set the type of the geofence in a later step.
YOUR Gƙ SHAPE
Tap “NEXT” in the top right corner to finalize and name, select fence
type and assign dog(s) to this fence.
TOGGLE SATELLITE & MAP VIEW
This icon allows you to switch back and forth from Satellite View to
Map View. Choose the view that best fits your preference. The view
will default to Satellite View.
FIND YOUR CURRENT LOCATION WITH GPS
INDICATOR ICON
This will be based off of your phone’s location, so be sure the
Location Permission in your App Settings is enabled.
SEARCH FOR THE DESIRED GEOFENCE LOCATION
WITH THE MAGNIFYING ICON
SELECT “NEXT” AFTER FINDING LOCATION
Once you have found the location you want, you can move to the
creation screen by selecting “NEXT” on the top right corner.
3
4
5

Geofence Guide
GEOFENCE TIPS
PRESERVING BATTERY LIFE
Using geofences all the time can reduce your battery life. To extend how long your battery lasts,
you can adjust your Correction Settings to disable geofences automatically when your collar is
connected to your Wi-Fi network; as this is generally when your dog is inside and doesn't need
geofences active anyway. This feature can also be useful if you have inconsistent GPS
performance and are getting false corrections inside your house. This setting is not suggested if
you have a far-reaching Wi-Fi network that expands beyond the geofence boundary.
CHOOSE YOUR GEOFENCE SETTINGS
Geofence name
Geofence permission: whether your dog is allowed in a “Safe
Zone” or forbidden from entering a “Keep Out Zone”
Dog’s assignment to the geofence
Select "SAVE" when you are done editing your geofence settings.
9 Geofence Guide
9
6
CHECKING GPS SIGNAL STRENGTH
It is important to note that geofences will NOT work unless you have a high level of GPS
accuracy. This can be determined by looking at the color of the GPS icon in your status bar. If
the GPS icon is green, then the GPS is accurate enough to enforce geofences. This is the only
mode that will allow Geofences to work. If you see any other GPS icon color, Geofences will be
temporarily disabled.
This is a status bar that shows a strong GPS signal:
If you see your GPS icon in any of these colors ( ), geofences will be temporarily
disabled until your collar gets a stronger GPS fix.

Walks
GOING ON A WALK
The Freedom Collar includes a Walk Mapping
feature where you can map and track your dog's
walks. When you're heading out for a walk with
your dog, open your Wagz App and from your pet's
dashboard card, tap the button to begin a
walk.
During the walk, you will see a walk timer appear at
the bottom of the App screen. Your dog's
geofences will be automatically paused, so you
won't need to worry about receiving any corrections
when you leave your property.
When you are done with your walk, tap the blue
button. Detailed information about this
walk will appear in your Walks History after
approximately 10 minutes. This can take longer if
your collar has a poor connection at the time.
VIEWING YOUR WALK HISTORY
To view your Walk History, tap the WALKS
button in the bottom navigation bar. You'll
see a list of your pets' walks here. You can
tap on each walk for more information
about it, as well as a map of the walk. Tap
the Pencil button ( ) to edit the walk,
name it, or delete it.
TROUBLESHOOTING
•It can take up to 10 minutes for a new walk to appear in
the Walk History list. This can take longer if your collar
has a poor connection at the time.
•The map (and distance traveled) can be affected if the
collar has a poor GPS or Cell signal during the walk.
•Walk accuracy may not be as precise as what you may
be used to with a Human Activity Tracker. This is
expected and is related to the collar's location update
rate. The Wagz team has chosen to update the map
location less often in order to extend the collar's battery
life. We believe these Walk maps will provide high level
information to assist you in knowing how much exercise
your pet is getting, as well as approximately where he is
going on his walks each day.
SHARING A WALK
You can also share a walk map with a
friend or on social media by tapping on the
Share Icon ( on iOS or on Android)
next to each walk.
10 Walks
10

Activity & Health Stats
METRICS DASHBOARD
Your pet card will show a snapshot of your pet's health metrics,
updating throughout the day. The two metrics highlighted on your
pet card in the gray section are your pet's Health & Happiness
Score and their Step Count for the day.
These metrics will update throughout the day - at the update rate
that you have selected in your pet's battery settings. When your
collar is offline, it will track its data and will share that over to the
Wagz App when it reconnects. When the collar battery is depleted,
exercise and other health data will not be tracked.
If you want to customize the metrics that are highlighted on your
pet's dashboard, you can do so within the Pet Settings menu ( ).
See Section 12 for more information.
11 Activity & Health Stats
11
DETAILED METRICS
For more detailed information about what the Health & Happiness
Score means, and for access to additional health status, tap "VIEW
MORE".
In this section, you will see:
•Health & Happiness Score: Wagz has created a proprietary
formula to assess your pet's Health & Happiness. We look at
your pet's breed, age, and recommended activity level - and
compare that to their measured daily exercise, sleep and
companion times. In this chart, you can see a breakdown of
the Health and Happiness Score components, and how your
pet is tracking towards their goals.
•Trend Charts: To help you discover if your pet is developing
new habits or having a change in their behavior, we have
included a few trend charts for the key health stats, like FIT
Units, Steps, Sleep Time, and Companion Time.
•Today's Stats: You can see a running daily total for things like
Steps, FIT Units, Sleep Time, Companion Time, and Hours of
Activity. You can scroll through these various daily stats tiles by
swiping left to right on your phone.
•Pet Comparisons: A comparison of how your pet's activity is
tracking compared to other Wagz Dogs. You're able to filter
this section to compare against all Wagz Dogs, particular
breeds, or particular pet ages.