W&T P10 User manual

W& telecommunication
. www.wtlan.ru
. www.wtlan.ru

W& telecommunication. www.wtlan.ru
Table of Contents
About This Guide ................................................................................................................. 6
Getting Started with Your Phone ......................................................................................... 7
Hardware Overview ...................................................................................................... 7
W&T-P10/P10P Hardware .................................................................................... 7
Power LED Indicator ........................................................................................... 10
Line Key LED ...................................................................................................... 10
Screen and Icons ........................................................................................................ 11
Idle Screen .......................................................................................................... 11
Calls Screen ........................................................................................................ 11
Icons in the Status Bar ........................................................................................ 12
Line Key Icons ..................................................................................................... 13
Other Icons .......................................................................................................... 13
Entering Characters .................................................................................................... 14
Call Features ...................................................................................................................... 16
Placing Calls ............................................................................................................... 17
Placing a Call from the Dialer ............................................................................. 17
Placing Multiple Calls .......................................................................................... 18
Redialing a Number ............................................................................................ 19
Placing a Call from the Call History .................................................................... 19
Placing a Call from the Directory ........................................................................ 19
Answering Calls .......................................................................................................... 20
Answering a Call ................................................................................................. 20
Answering a Call When in a Call ......................................................................... 21
Answering a Call Automatically ........................................................................... 22
Switching Among the Handset, Speakerphone and Headset Modes ........................ 22
Disabling Call Waiting ................................................................................................. 23
Silencing or Rejecting Incoming Calls ........................................................................ 24

W& telecommunication. www.wtlan.ru
Rejecting Calls with Do Not Disturb (DND) ......................................................... 24
Ending Calls................................................................................................................ 25
Muting/Unmuting Audio .............................................................................................. 26
Holding and Resuming Calls ...................................................................................... 26
Holding a Call ...................................................................................................... 26
Resuming a Held Call ......................................................................................... 27
Redirecting Incoming Calls ......................................................................................... 27
Forwarding All Incoming Calls to a Contact ........................................................ 28
Forwarding All Incoming Calls on All Lines ......................................................... 28
Deactivating Call Forward ................................................................................... 29
Diverting Calls to a Contact................................................................................. 29
Transferring Calls ....................................................................................................... 30
Performing a Blind Transfer ................................................................................ 30
Performing Transfer with a Transfer Key ............................................................ 31
Conference Calls ........................................................................................................ 32
Setting Up a Local Conference Call .................................................................... 33
Holding or Resuming a Conference Call ............................................................ 33
Splitting a Conference Call.................................................................................. 34
Ending a Conference Call ................................................................................... 34
Advanced Call Features .................................................................................................... 35
Voice Mail ................................................................................................................... 35
Leaving Voice Mails ............................................................................................ 35
Listening to Voice Mails ....................................................................................... 35
Directory ..................................................................................................................... 36
Local Contacts ..................................................................................................... 37
Blacklist ............................................................................................................... 44
Call History ................................................................................................................. 48
Viewing History Records ..................................................................................... 48

W& telecommunication. www.wtlan.ru
Saving a History Record to Local Directory ........................................................ 49
Saving a History Record to Blacklist ................................................................... 49
Deleting History Records .................................................................................... 50
Customizing Your Phone ................................................................................................... 52
Changing the Administrator Password ....................................................................... 52
Changing the Backlight and Time .............................................................................. 53
Changing the Language ............................................................................................. 53
Time & Date ................................................................................................................ 54
Setting the Time and Date Manually ................................................................... 54
Changing the Time and Date Format .................................................................. 55
Audio Settings ............................................................................................................ 55
Adjusting the Volume .......................................................................................... 56
Setting the Ring Tone .......................................................................................... 56
Wireless Network ........................................................................................................ 58
Activating the Wi-Fi Mode ................................................................................... 59
Connecting to the Wireless Network ................................................................... 59
Viewing the Wireless Network Information ......................................................... 60
Disconnecting the Wireless Network Connection ............................................... 61
Deactivating the Wi-Fi Mode ............................................................................... 61
Maintaining Your Phone ..................................................................................................... 63
Rebooting Your Phone ............................................................................................... 63
Resetting to Factory Settings ..................................................................................... 64

About This Guide
W&T telecommunication www.wtlan.ru
About This Guide
Thank you for choosing W&T-P10/P10P IP phones, which deliver the industry’s leading
HD audio quality and a widerange of business telephony features, such as Call Hold, Call
Transfer, Busy Lamp Field, Call Recording, Paging and Conference over an IP network.
Meanwhile, it features a compact appearance, robust performance andcost efficiency for
daily desktop voice communications.
This guide provides everything you need to quickly use your new phone. Firstly, verify with
your system administratorthat the IP network is ready for phone configuration. Also be
sure to read the Quick Start Guide which can be found inyour phone package before you
set up and use the IP phone. As you read this guide, keep in mind that some featuresare
configurable by your system administrator or determined by your phone environment. As
a result, some featuresmay not be enabled or may operate differently on your phone.
Additionally, the examples and graphics in this guidemay not directly reflect what is
displayed or is available on your phone screen.
Related Documents
The following types of related documents are available on each page:
 Datasheet
 Quick start guide

Getting Started with Your Phone
W&T telecommunication www.wtlan.ru
Getting Started with Your Phone
This chapter provides the overview of phone hardware and screen layout, and how to
navigate your phone for the best performance.
Topics
Hardware Overview
Screen and Icons
Entering Characters
Hardware Overview
Topics
W&T-P10/P10P Hardware
Power LED Indicator
Line Key LED
W&T-P10/P10P Hardware

Getting Started with Your Phone
W&T telecommunication
www.wtlan.ru
NO. Item
1 Handset
Handset to pick up and answer call
2 Phone Screen
Shows information about your phone, such as
3 Line Keys
Access your phone lines and features
Getting Started with Your Phone
www.wtlan.ru
Description
Handset to pick up and answer call
Shows information about your phone, such as
calls, messages, soft keys,
Access your phone lines and features
calls, messages, soft keys,

Getting Started with Your Phone
W&T telecommunication www.wtlan.ru
4 Soft Keys
Access the function displayed on the screen above the soft keys. The soft
5 Menu Key Enter Menu
6 Contact Phone book shortcut
7 MESSAGE Key Accesses voice mails
8 Paging Key Paging
9 HOLD Key Places a call on hold or resumes a held call
10 Recorder Key Record the voice when talking
11 Navigation Keys Scroll through information or options displayed on the screen.
11 OK Key Confirms actions or answers incoming calls.
12 Mute Key
Toggles and indicates the mute feature. The key LED glows red when the
13 Headset Key Toggles and
indicates the headset mode. The key LED glows green when
14 Conference Key Join the Conference call
15 Transfer Key Transfers a call to another party
16 Volume Key Adjusts the volume of the handset, headset, and speaker
17 Redial Key Redials a previously dialed number
18 Speakerphone Toggles and indicates the hands-free (speakerphone) mode. The key
19 Keypad Provides the digits and special characters in context-sensitive applications
20 Power LED Indicates call status, message status, and phone’s system status

Getting Started with Your Phone
W&T telecommunication www.wtlan.ru
21 Logo W&T Logo
Power LED Indicator
The power LED indicator indicates the call, message and phone’s system status.
LED Status Description
Solid red The phone is initializing
Fast-flashing red (0.3s) The phone is ringing
Slowly-flashing red (1s) The phone receives a voice mail or text message
Solid red for 0.5s and off The phone enters the power-saving mode
Line Key LED
The line key LED indicators are associated with the status of phone lines and features.
Line key LED (associated with the phone line)
LED Status Description
Solid green The line is seized
Fast-flashing red The line receives an incoming call
Red The line is in conversation
Off The line is inactive

Getting Started with Your Phone
W&T telecommunication www.wtlan.ru
Screen and Icons
The user screens and icon indicators can help you navigate and understand the important
information on the phone's status.
Topics
Idle Screen
Calls Screen
Icons in the Status Bar
Line Key Icons
Other Icons
Idle Screen
The idle screen is made up of the status bar, line keys, and soft keys. The time & date in
the status bar or middle of the screen.
1. Status Bar: Display the default account, feature status icons, and the time. The status
icons are displayed when features are activated.
2. Line Keys: Display the information associated with the line keys and feature keys on the
phone.
3. Soft Keys: Each soft key label indicates the action for the soft key below the screen.
Calls Screen
All of your active and held calls are displayed on the calls screen. You can press up or
down navigation key to switch among calls.

Getting Started with Your Phone
W&T telecommunication
www.wtlan.ru
Check with your system administrator to find out if this feature is available on the phone.
When there is an active call
You can press the OK
key to view Network and phone status. The phone screen is shown
below:
Icons in the Status Bar
Icons in the status bar vary by phone models.
Icon
Description
Wired network is available
Wired network is unreachable
S
peaker mode
Handset mode
Headset mode
Voice Mail
Call is on hold
Wi-
Fi connec
Getting Started with Your Phone
www.wtlan.ru
Check with your system administrator to find out if this feature is available on the phone.
When there is an active call
and a held call, the calls screen is shown below:
key to view Network and phone status. The phone screen is shown
Icons in the Status Bar
Icons in the status bar vary by phone models.
Description
Icon
Description
Wired network is available
Auto Answer
Wired network is unreachable
Do Not Disturb (DND)
peaker mode
Keep Mute
Handset mode
Ringer volume is 0
Headset mode
Missed Calls
Call Forward
Call is on hold
Recording
Fi connec
ted Wi-
Fi connection fail
Check with your system administrator to find out if this feature is available on the phone.
and a held call, the calls screen is shown below:
key to view Network and phone status. The phone screen is shown
Description
Auto Answer
Do Not Disturb (DND)
Ringer volume is 0
Missed Calls
Call Forward
Fi connection fail
ed

Getting Started with Your Phone
W&T telecommunication
www.wtlan.ru
Line Key Icons
Icons on the line key that vary by phone models.
Icon indicators
(associated with line)
Icon
The private line is registered successfully
Register failed
Other Icons
Call History
Icon
Description
Received Calls
Placed Calls
Missed Calls
Contact
Icon
Description
Default Contact Picture
Getting Started with Your Phone
www.wtlan.ru
Icons on the line key that vary by phone models.
(associated with line)
Description
The private line is registered successfully
Register failed
Description
Received Calls
Placed Calls
Missed Calls
Description
Default Contact Picture

Getting Started with Your Phone
W&T telecommunication
www.wtlan.ru
Call
Icon
Description
Waiting
Ringing
Calling
Entering Characters
You can use the keypad keys on
The following table describes how to enter different characters using the keypad keys.
Task
Switch input modes Press the ABC
,
Enter alphas
Select ABC,
abc
appears. press
letter you want
letter.
Enter numbers Select 123
mode, press the corresponding keys.
Getting Started with Your Phone
www.wtlan.ru
Description
Entering Characters
You can use the keypad keys on
your phone to enter or update field information.
The following table describes how to enter different characters using the keypad keys.
Action
,
abc, Ab2, 2aB, or 123
soft key to switch the input modes.
abc
, 2aBmode. press the keys labeled with letters
until
a keypad key repeatedly to view the character
option
to enter is
displayed in the field. Wait one second, and then enter the next
mode, press the corresponding keys.
your phone to enter or update field information.
The following table describes how to enter different characters using the keypad keys.
soft key to switch the input modes.
until
your desired letter
option
sand stop when the
displayed in the field. Wait one second, and then enter the next

Getting Started with Your Phone
W&T telecommunication
www.wtlan.ru
Enter special
characters
Select ABC,
abc
following special characters:
* key: *.,'?!\-
()@/:_;+&%=<>
# key: #
In 123
mode, you can press the * key to choose the following special characters:
Insert space Select ABC,
abc
Move cursor Press or
Delete one or more
characters
Position the cursor to the right of the character, and select the
Getting Started with Your Phone
www.wtlan.ru
abc
, 2aBmode, press * key or # key one or
more times
following special characters:
()@/:_;+&%=<>
￡$¥¤[]{}~^¡¿§#"|
mode, you can press the * key to choose the following special characters:
abc
, 2aB mode, press the 0 key.
to position the cursor.
Position the cursor to the right of the character, and select the
Delete
more times
to enter one of the
mode, you can press the * key to choose the following special characters:
.*:/@[].
Delete
soft key.

Call Features
W&T telecommunication www.wtlan.ru
Call Features
You can use the phone to place and answer calls, ignore incoming calls, transfer a call to
someone else, conduct a conference call and perform other basic call features.
Topics
Placing Calls
Answering Calls
Switching Among the Handset, Speakerphone and Headset Modes
Disabling Call Waiting
Silencing or Rejecting Incoming Calls
Ending Calls
Muting/Unmuting Audio
Holding and Resuming Calls
Redirecting Incoming Calls
Transferring Calls
Conference Calls

Call Features
W&T telecommunication www.wtlan.ru
Placing Calls
You can use your phone like a regular phone to place calls in many ways easily.
Topics
Placing a Call from the Dialer
Placing Multiple Calls
Redialing a Number
Placing a Call from the Call History
Placing a Call from the Directory
Placing a Call from the Dialer
The Dialer enables you to enter a number to place a call, and it displays a list of previously
placed calls or contacts in your directory.
You can also select the desired contact from the search list, the placed call list or
Directory.
NoteYour system administrator can configure the source list for searching and disable to
display the placed call records.
Procedure
1.Do one of the following:

Call Features
W&T telecommunication www.wtlan.ru
 Start typing a phone number.
 Select the desired line key.
 Pick up the handset, press the Speakerphone key or the HEADSET key .
2.Enter a number or select a contact.
3.Select Send.
Note Your system administrator can enable live dialpad feature, which enables your
phone to automatically dial out the phone number after a period of time without selecting
Send.
Placing Multiple Calls
When you are in a call, you can hold your current call and place a new call.
Procedure
1.Do one of the following:
 Select a line key. The active call is placed on hold.
 Press the HOLD key or Hold to place the original call on hold.
2.Enter the desired number or select a contact.
3.Select Send.
NoteDuring a call, you can press the Speed Dial key to select a transfer mode. Check with

Call Features
W&T telecommunication www.wtlan.ru
your system administrator to find out if this feature is available on the phone.
Redialing a Number
The phone keeps a record of all the placed calls. You can recall the contact you recently
called.
Procedure
1. Press the RD key.
A record of Placed Calls is displayed on the phone screen.
Tip: Press the RD key twice to recall the contact you called.
Placing a Call from the Call History
You can place calls to contacts from the History list, which contains the calls that were
recently placed, answered, missed, or forwarded.
Procedure
1.Press History.
The phone screen displays all call records.
2.Select the desired call list.
3.Highlight a contact and select Send.
Placing a Call from the Directory

Call Features
W&T telecommunication www.wtlan.ru
You can place a call to a contact directly from your directory.
Procedure
1.Select Dir or navigate to Menu>Directory>Local Contacts.
2.Select the desired contact group or All Contacts.
3.Highlight the desired contact and select Send.
If the selected contact has multiple numbers, highlight the desired number, and select
Send.
Answering Calls
When you receive a call, you can choose to answer it manually or automatically.
Topics
Answering a Call
Answering a Call When in a Call
Answering a Call Automatically
Answering a Call
When you receive an incoming call, the phone rings and the screen displays the
information of the incoming call. You can choose to answer the incoming call.

Call Features
W&T telecommunication
www.wtlan.ru
Procedure
1.Do one of the following:
 Pick up the handset.

Press the Speakerphone key

Press the HEADSET key.
 Press Answer
or the line key that has the flashing green LED indicator.
The call is answered in the speakerphone (hands
Answering a Call When in a Call
You can
answer a call when there is already an active call on your phone.
When you are in an active call and an incoming call arrives on the phone, a call waiting
tone beeps, and the incoming call information is displayed.
Procedure
1. Select Answer.
The active
call is placed on hold, and the incoming call becomes active.
Note
You can disable the call waiting feature to reject the incoming call automatically
www.wtlan.ru
Press the Speakerphone key
.
Press the HEADSET key.
or the line key that has the flashing green LED indicator.
The call is answered in the speakerphone (hands
-free) mode by default.
Answering a Call When in a Call
answer a call when there is already an active call on your phone.
When you are in an active call and an incoming call arrives on the phone, a call waiting
tone beeps, and the incoming call information is displayed.
call is placed on hold, and the incoming call becomes active.
You can disable the call waiting feature to reject the incoming call automatically
or the line key that has the flashing green LED indicator.
answer a call when there is already an active call on your phone.
When you are in an active call and an incoming call arrives on the phone, a call waiting
You can disable the call waiting feature to reject the incoming call automatically