Wasp WPL25 User manual

WPL25/WHC25

Table of Contents
Unpacking and Inspection .....................................................................................................1
Setup....................................................................................................................................5
Loading the Media.................................................................................................................6
Mount the Printer on the Wall ..............................................................................................16
LED and Button Functions...................................................................................................17
Troubleshooting...................................................................................................................18

1
WPL25/WHC25 Quick Start Guide
Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully
inspect thepackaging and printer upon receiving the barcode printer. Please retain the packaging
materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One Windows labeling software/Windows driver CD disk
One power cord
One auto switching power supply
One USB interface cable
If any parts are missing, please contact Wasp Barcode Technologies.

2
WPL25/WHC25 Quick Start Guide
Front View
WPL25 model WHC25 model
1. Top cover open lever
2. MicroSD card socket
3. Media view window
4. LED indicator
5. Feed button
6. Paper exit chute
7. LCD display (Option for WPL25 model)
1
3
4
5
2
6
1
3
4
5
2
6
7

3
WPL25/WHC25 Quick Start Guide
Interior View
1. Top cover
2. Media holder
3. Media guide
4. Printhead
5. Gap sensor (receiver)
6. Gap sensor (transmitter)
7. Platen roller
8. Black mark sensor
9. Media holder lock switch
7
6
5
4
1
8
3
2 (WPL25 model)
9
2 (WHC25 model)

4
WPL25/WHC25 Quick Start Guide
Rear View
WPL25 model WHC25 model
1. Power switch
2. Power jack socket
3. USB interface
4. RS-232C interface (Option for WPL25 mode)
5. Fan-fold paper entrance chute
6. Ethernet interface (Option for WPL25 model)
7. USB host (Factory option for WHC25 mode)
1
4
3
2
5
6
1 3
2
7

5
WPL25/WHC25 Quick Start Guide
Setup
Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is set to “off”.
3. Connect the printer to the computer with the provided USB cable.
4. Plugthe power cord into theAC power cord socket at therear ofthe printer, and then plug the
power cord into a properly grounded power outlet.
Note: Please switch OFF printer power switch prior to plug in the power cord to printer power
jack.

6
WPL25/WHC25 Quick Start Guide
Loading the Media
Loading
1. Open the printer top cover by pulling the tabs located on each side towards the front of the
printer, and then lift the top cover to the maximum open angle.
2. The media holder can be used for 1” and 1.5” media core by rotating the upper part of label
holder180 degrees clockwise. (For WPL25 model only).

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WPL25/WHC25 Quick Start Guide
3. Separate the media holders to the label roll width.
WPL25 model WHC25 model
1”
1.5”

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WPL25/WHC25 Quick Start Guide
4. Place the roll between the holders and close them onto the core.
WPL25 model WHC25 model
5. Place the paper, printing side face up, through the media guides, media sensor and place the
label leading edge onto the platen roller.
WPL25 model WHC25 model
Platen roller
Sensor
Media guides

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WPL25/WHC25 Quick Start Guide
6. Close the top cover gently and make sure the cover latches securely.
WPL25 model WHC25 model
7. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start
the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor”
button)
Note:Please calibrate the gap/black mark sensor when changing media.
1. Loading path for roll labels

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WPL25/WHC25 Quick Start Guide
WPL25 model WHC25 model
Loading External Media (WPL25 model only)
1. Open the printer’s top cover and separate the media holders to fit the media width.
2. Press down the media holder lock switch to fix the media holder.

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WPL25/WHC25 Quick Start Guide
3. Feeds the media through the rear external label entrance chute. And place the paper, printing
side face up, through the media guides, media sensor and place the label leading edge onto
the platen roller.
4. Close the top cover gently.
5. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start
the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor”
button)
Note:Please calibrate the gap/black mark sensor when changing media.
Rear external
label entrance

12
WPL25/WHC25 Quick Start Guide
Loading Media in Peel-off Mode (Option)
1. Refer to section 3.2.1 to load the media.
2. Open the top cover and peel-off panel after calibrated the sensor.
3. Lead the media through the backing paper opening, beneath the peel-off roller.
Peel-off panel
Peel-off roller
Backing paper opening

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WPL25/WHC25 Quick Start Guide
4. Push the peel-off panel back to the printer
5. Close the top cover gently.
6. Press the FEED button to test.
Note:Please calibrate the gap/black mark sensor when changing media.
Backing paper (Liner)

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WPL25/WHC25 Quick Start Guide
Loading Media in Cutter Mode (Option)
1. Refer to section 3.2.1 to load the media.
2. Lead the media through the cutter paper opening.
3. Close the top cover gently.
4. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start
the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor”
button)
Cutter paper opening

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WPL25/WHC25 Quick Start Guide
Note:Please calibrate the gap/black mark sensor when changing media.

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WPL25/WHC25 Quick Start Guide
Mount the Printer on the Wall
There are three holes in the bottom of printer. Printer can be mounted on the wall by the
3.0mm~3.5mm screw head screws.
Note: Please hang properly to avoid fall down

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WPL25/WHC25 Quick Start Guide
LED and Button Functions
This printer has one button and one three-color LED indicator. By indicating theLEDwith different color
and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media
sensor, print printer self-test report, reset printer to defaults (initialization). Please refer to the button
operation below for different functions.
LED Indicator
LED Color Description
Green/ Solid This illuminates that the power is on and the device is ready to
use.
Green/ Flash This illuminates that the system is downloading data from PC to
memory or the printer is paused.
Amber This illuminates that the system is clearing data from printer.
Red / Solid This illuminates printer head open, cutter error.
Red / Flash This illuminates a printing error, such as head open, paper
empty, paper jam or memory error etc.
Regular Button Functions
1. Feed labels
When the printer is ready, press the button to feed one label to the beginning of next label.
2. Pause the printing job
When the printer is printing, press the button topause a printing job. When the printer is paused,
the LED will be green blinking. Press the button again to continue the printing job.

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WPL25/WHC25 Quick Start Guide
Troubleshooting
The following guide lists the most common problems that may be encountered when operating this
barcode printer. If the printer still does not function after all suggested solutions have been invoked,
please contact the Customer Service Department of your purchased reseller or distributor for
assistance.
LED Status
This section lists the common problems that according to the LED status and other problems you may
encounter when operating the printer. Also, it provides solutions.
LED Status /
Color
Printer
Status
Possible Cause Recovery Procedure
OFF No response No power * Turn on the power switch.
* Check if the green LED is lit on power
supply. If it is not lit on, power supply is
broken.
* Check both power connections from the
power cord to the power supply and from
the power supply to the printer power jack
if
they are connected securely.
Solid Green ON The printer is ready
to use
* No action necessary.
Green with
blinking
Pause The printer is
paused
* Press the FEED button to resume for
printing.
Red with
blinking
Error The out of label or
the printer setting is
not correct
1. Out of label
* Load a roll of label and follow the
instructions in loading the media then p
ress
the FEED button to resume for printing.
2. Printer setting is not correct
* Initialize the printer by instructions in
“Power on Utility” or “Diagnostic Tool”.
Note: Printer status can be easily shown on the Diagnostic Tool. For more information about the
Diagnostic Tool, please refer to the instruction in the software CD disk.