WattWheels E-TRIKE XT User manual

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E-TRIKE XT MANUAL

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CONTENTS:
INTRODUCTION PAGE 3
GETTING STARTED PAGE 4
LCD DISPLAY PAGE 5-7
THROTTLE PAGE 8
BRAKES, TYRES, CHAIN PAGE 9
GEARS PAGE 10
BIKING RANGE PAGE 11
RIDER SEAT HEIGHT & COMFORT PAGE 12
BATTERY & CHARGING PAGE 13 - 14
USEFUL TIPS PAGE 15
PARKING STORAGE & TRANSPORT PAGE 16
SAFETY CHECKS & BASIC TROUBLESHOOTING PAGE 17-18
ERROR CODES PAGE 19
SERVICING PAGE 20
WARRANTY INFORMATION PAGE 21-23

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WELCOME
First off, welcome to the Wattwheels family! We are so happy to have you on board! You have picked a great model and, in this manual, we’re going to
break down the basics to make sure that your trike remains in top shape and performs to the highest standard.
You are about to experience the ride of your life. To get you out and having fun as quickly and as safely as possible please read the all the manual
carefully, paying close attention to the safety section.
Also, we highly recommend familiarizing yourself with local regulations for e-trikes and the components of the model that you have before your first
ride.
Please also ensure that the trike is regularly serviced as per the instructions later in this document. Failure to get the trike serviced can result
warranty claims being void if they are required. A trike is a vehicle and like a car needs to be serviced on regular occasions.
Wattwheels assumes that all persons involved in using, repairing, maintaining, cleaning, or disposing of this or any Wattwheels product must have
fully read and understood the content and meaning of these operating instructions.
Additionally, Wattwheels claims no responsibility for any injury or damage resulting in improper use of any electric trike.
USING THIS MANUAL
This manual contains details of the electric trike, its equipment, and information on its operation and maintenance. Read it carefully and familiarize
yourself with the E-Trike XT before using it to ensure safe use and prevent accidents. This manual contains many Warnings and Cautions concerning
the safe operation and consequences if safe setup, operation, and maintenance are not performed. All information in this manual should be carefully
reviewed and if you have any questions you should contact your local retailer immediately.
Because it is impossible to anticipate every situation or condition which can occur while riding, this manual makes no representations about the safe
use of bicycles under all conditions. There are risks associated with the use of any bicycle which cannot be predicted or avoided, and which are the
sole responsibility of the rider. You should save this manual, along with any other documents that were included with your bicycle, for future
reference, however all content in this manual is subject to change or withdrawal without notice. Visit www.wattwheels.co.nz to download the latest
version. Wattwheels makes every effort to ensure accuracy of its documentation and assumes no responsibility of liability if any errors or inaccuracies
appear within.

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GETTING STARTED:
1.COMPLETLEY CHARGE THE BATTERY BEFORE THE FIRST USE
(Red light is on when battery is charging, green when fully charged. Approx. time is around 4-5 hours)
(PLEASE BE CAREFUL NOT TO PRESS THE BRAKE LEVERS WHEN STARTING AS THE TRIKE WILL NOT MOVE. ALL OUR TRIKES HAVE A BRAKE CUTOUT
FEATURE WHICH MEAN WHEN THE BRAKES ARE PRESSED THE MOTOR WILL NOT OPERATE. ERROR 25 WILL COME UP ON THE DISPLAY IF THE BRAKES
ARE PRESSED IN AND TRYING TO RIDE)
2. PLEASE WATCH OUR INSTRUTIONAL VIDEO ON OUR WEBSITE TO FAMILRIZE YOURSELF WITH THE TRIKE BEFORE YOU RIDE –NOTE THIS WILL BE
AVAILABLE FROM JUNE 1ST 2020
3. WE SUGGEST RIDING THE TRIKE FIRSTLY WITHOUT ANY POWER TO GET FAMILIAR WITH HOW THEY RIDE. ONCE YOU ARE COMFORTABLE THEN
START ON PAS LEVEL 1.

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LCD DISPLAY FEATURES
The image shows the various features and information displayed on the LCD display. The display is controlled using the 4-button remote mounted on
the left side of the handlebar.

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LIGHTS & BACKLIGHT DISPLAY
LIGHTS
Our trikes have a couple of lighting systems. The first and main light at front is activated by pressing the button located under the throttle system.
This is how to turn this light on/off
To activate the rear light and illuminate the display short press the on/off button, located on the keypad. A little icon should appear above the speedo
indicating the light is on. This will turn on the rear light. To turn off, short press on/off button again.
Our trikes are also equipped with brake lights. When pressing the brake levers the rear light will light up indicating to people behind that you are
stopping or slowing down
TRIP/ODO & TIME
To toggle between the various modes press the set key to switch between them. The selected item is underlined
BATTERY DISPLAY CAPCITY
The LCD display on the handlebar of your E-Trike XT Trike features a battery capacity gauge (much like the fuel gauge on a car). It is recommended
that users stop operating the trike on electric once the gauge starts flashing on the last bar and recharge the battery. Remember you can still ride
without using the electric motor or display!
PAS (Pedal Assist Modes)
Pedal assist modes start from 1 and goes up to 5. PAS level 1 is the first pedal assist level and will give you some slight assistance. Press the up and
down arrows on the control panel to toggle between the levels. As you select the higher levels, the assistance will increase with level 5 basically doing
all the work for you. Using higher levels of PAS will drain the battery faster. The recommended level is PAS 1-3 to ensure good battery life. Note- PAS 0
means no assistance from the motor and you would have this on if you wanted to ride without assistance but measure km/speed etc.
Please note the PAS is on a 120 second timer. This means that the PAS will automatically go back to PAS 0 if the trike remains stationary without moving. If the
trike is stationary for a period of 5 minutes for longer without any movement it will automatically turn off. These are safety features employed on the trike
WALK MODE

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To activate the walk mode, hold down the + key for three seconds. This will propel the trike forward at around 6km/r. This can be used if you need to
walk the trike up a hill and need some assistance in doing so.
TRIP 1 - Can be reset by going into the SET 1 option as discussed in the special functions below. This will automatically accumulate but will reset
after it gets to 500km.
TRIP 2 -Displays the last biking distance for 30 seconds when the trike is restarted. It resets every time to record each ride.
TIME - Displays the total time ridden on each ride. Note - this resets every time the display is turned on/off
ODO - Displays total distance ridden on the trike. This cannot be reset and keeps accumulating.
SPECIAL FUNCTIONS
Hold down the set key for 3 seconds to get to the special menu. Here there are four functions that can be changed.
SET 1- Trip 1 distance reset. Press the –key to reset.
SET 2 –Wheel Size. Please make sure the wheel size is on the correct level otherwise the trikes information it records may be incorrect.
20 Wheel should be set at 1590
SET 3 –Km/h or Mph. Here you can select either options. Default is KM/h
SET 4 –Speed limit. Here you can restrict the speed if needed. Default is 40km/h although the trike will assist over this in some cases. If you need to
limit the speed, then press the - key and you can set at 32km/h or lower if required.
SET 5 - Current which impacts on power. Default is the highest at 18ah.
Please contact your local retailer if you need any assistance on this. Alternatively, you can check Wattwheels website for up-to-date instructional
videos.

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THROTTLE
The throttle is located on the left-hand side of the handlebars in the form of a thumb piece as pictured below. Please be careful as these throttles are
set to operate the E-Trike XT from stationary so any slight press of this will propel the E-Trike XT forward if the trike is in PAS 1 or above. The throttle
can be used when taking off from a stationary start, as a cruise control or just if you need a break! Please be aware using the throttle will drain the
battery much quicker than normal riding. Also, the throttle is not designed to climb steep hills. To get the maximum amount of power from the E-Trike
XT on steep gradients select the highest level of PAS, use the lowest gear, and assist the trike by pedalling.
When using the throttle from a standing start please ensure you start in a lower gear and low PAS. Starting the trike in Level 5 PAS and the highest gear can put
a lot of stress on the motor and will wear the motor faster. As a preventative measure we have included a program on the trike that the throttle will only allow
50% power until the trike reaches 10km/h. Once it’s over 10km/h the throttle will allow 100% power if required. This is to help preserve the motor and prevent
wear and tear on the chain and cogs.

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BRAKES
The E-Trike XT electric trikes are equipped Tektro mechanical disk brakes. Please take care while braking initially, when getting familiar with the trike.
The front wheel brake is located on right hand side with the rear wheel brake on the left. For riders which prefer the brakes the other way around
please get your nearest bike shop to switch over if required. There are also park brakes located on the levers. A little clip on both sides. To use please
hold in the brake lever and clip the latch over.
TYRE PRESSURE
To avoid flats, keep tyre pressure at the recommended PSI. On off-road terrain a slightly lower PSI will provide more grip, but flats can occur. We
recommend a pressure of between 5-35PSI.
CHAIN
The E-Trike XT has a mid-drive motor which transfers immense torque through the chain when shifting. In response, KMC has developed e-bike
specific, torsion resistant chains to manage these extreme drivetrain conditions –the X e-bike Series.
The direct force from the mid-motor to the cassette causes an enormous strain load on the chain which means a stronger and more durable chain is
crucial. KMC has contended with this by combining 20% upgraded durability with the highest Pin Power on the market to ensure longer chain life and
higher torsion and stress resistance for the KMC X e-bike Series Chains. When replacing a chain please make sure you get an e-bike graded one to
cope with the torque as mentioned above. Also ensure the chain is lubricated on a regular basis so talk to your local trike shop on what they suggest.
The current model chain supplied with the trikes is a KMC -ebike specific chain.

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CHANGING GEAR
Wattwheels uses a Shimano Nexus 7 speed gear hub on our trikes. To change gear twist the shifter to go up and down a gear. The gear number is
displayed in a small box on the shifter unit.
When changing gear please stop pedalling momentarily to allow the system to change gear.
DRIVING RANGE
The range of your E-Trike XT is the distance the trike will travel on a single full charge of battery pack. The range values in this manual are estimates
based on expected usage characteristics. Some of the factors which effect range include changes in elevation, speed, payload, and acceleration,
number of starts and stops and ambient air temperatures. Tyre pressure and terrain are also important variables to consider.

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We suggest that you ride conservatively when you first get your E-Trike XT to get to know your trike and travel routes.
Once you become familiar with the range requirements of your travel routes, and the capabilities of your E-Trike XT you can then adjust you riding
characteristics if you so desire.
The following table provides general estimates and outlines various factors effecting range and their combined estimated effects on range. This table
is meant to help owners understand the factors that can increase or decrease range, but Wattwheels makes no claims to the range that individual
users might obtain.
Expected
Range
Operating Conditions
40 Km
o Hilly Terrain
o Heavy Payload
o High Throttle use
o High Speeds
o High PAS
65 Km
o Flat Terrain
o Normal Payload
o Not Windy
o Medium Speeds
o Moderate PAS
100+ Km
o Flat Terrain
o Normal Payload
o Not Windy
o Low Pedal Assist Level
o Moderate to Heavy Pedalling

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With the battery indicator located on the bottom left of the display please take note on new trikes the indicator can drop quite quickly initially. If this happens
do not be alarmed as this is normal and is due to the BMS (battery management system) we use in the trikes and it will take a few charges for the cells to
balance out. There will also be instances of voltage sag where the voltage drops when using a high level of PAS, biking up hills or under a heavy load which
again is normal. As mentioned, it is good to do a few smaller rides first to get familiar with the trike and the range you can get depending on what settings you
have the trike on. Pay close attention to the section in looking after your battery to prolong and maximise its life.
ADJUSTING THE SEAT HEIGHT
Use the quick release seat post clamp to release the seat post and pull upwards or push downwards to reach desired height.
Ensure seat post and seat are properly adjusted before riding. Do not raise the seat post beyond the MINIMUM INSERTION marking etched onto the seat post.
If your seat post extends from the frame beyond these markings, the seat post or frame may break, which could cause you to lose control and fall. Prior to first
use, be sure to tighten the seat clamp properly. A loose seat clamp or seat post binding bolt can cause damage to the bicycle or can cause you to lose control
or fall. Periodically check to make sure these the seat clamp is properly tightened.
RIDER COMFORT
To obtain maximum comfort, the rider should not overextend his or her arms while riding. To obtain the most comfortable riding position and offer
the best possible pedalling efficiency, the seat height should be set correctly in relation to the rider’s leg length. The correct saddle height should not
allow leg strain from over extension, and the hips should not rock from side to side when pedalling. While sitting on the bicycle with one pedal at its
lowest point, place the ball of your foot on that pedal. The correct saddle height will allow the knee to be slightly bent in this position.

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BATTERY & CHARGING
The battery can be charged by leaving the battery in the trike or by removing it. To charge while on the trike open the rubber cap located on the right-
hand side of battery and plug in the cable
To remove the battery, Turn the key to the unlock position and then slide the battery out of the battery holder.
Removing the battery from the trike when storing it for a long period of time is recommended. In this case store it in a cool, dry area away from water.
The charge left in the battery should be 50%-75% for long storage times.
Cleaning the battery and battery housing should only be done while disconnected and powered off. Use a dry rag or if needed a lightly damp rag.

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DO NOT spray with high-pressured water to prevent damage or possible short-circuiting. Only charge the battery with the supplied charger as others may not
function properly, and this increases the possibility of fire or explosion.
Do not store the charger or battery in a wet/damp place or in direct sunlight.
Lithium-ion batteries can last longer if you recharge with 10-15% of the charge remaining to prevent damage to the cells. Keep both the battery and charger
out of the reach of children and If there appears to be an issue with the charger or battery, stop use immediately and contact either the manufacturer or
Wattwheels at [e-mail]
BEST PRACTISES FOR EXTENDING BATTERY LIFE
o Use Pedal to assist when climbing hills and accelerating from a stop. Keep throttle to a minimum
o Avoid sudden starts and stops.
o Accelerate slowly.
o Keep within the recommended weight limit (130kg)
CHARGING
•Firstly, insert plug of the charger into charging socket of the battery box.
•Second, Insert the charger into the socket of the home power supply. It shows the power has already been put through when the indicator lamp of
the charger is on.
•It is charging when the indicator light is red. When the light turns from red to green, it indicates that the battery is fully charged.
•After the green light is on, the charger is in little electric current and “fill slowly mode". It will not be harmful to the battery if left to charge for a longer
period or overnight. We recommend not leaving on charge for longer than 48hours.
DO NOT use the charger of other brands to charge. The electric apparatus contains a high-pressure circuit and is not compatible with some brands.

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USEFUL TIPS
•When starting off or climbing hills, please try and ride with the pedal assist over the throttle, otherwise the energy consumption will be extremely
high. By doing this it can lengthen the life of battery and motor.
• This specified load of the Electric Bicycle is 130kg, please do not overload otherwise it will void the warranty
• While riding if the level of charge shows only one bar flashing it is recommended to ride without power in PAS 0 at this time and charge as soon as
you can.
• Turn off the display and remove the key, while parking or storing the trike.
• Inspect the bolts on a regular basis, to ensure that they are tight, and all components are secure. Pay close attention to crank bolts, cranks, stems,
quick release front and rear wheel nuts.
This is especially important if you are riding in demanding conditions.
• Regularly check the brake pads. The provided Tektro pads should be replaced if they have:
-Been contaminated.
-Have less than .8mm of material
-Cracks or deformation
• To replace the brake pads or perform other maintenance take it to a qualified bicycle mechanic at your local bike shop.
• Properly inflate your tyres according to riding conditions. Under-inflated tyres are prone to get flats, especially if riding off-road.
• Please do not dismantle and repair parts by yourself. Please go to your local bike repair shop. This trike comes with a manufacturer’s warranty
(document included) so any standard repairs please contact Wattwheels, and we will arrange a service agent close to you to look at the trike. We carry
spare parts so anything electrical that a standard trike shop doesn’t have we will ship to your nearest retailer.

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PARKING, STORAGE & TRANSPORT
Please follow these basic parking, storage, and transport tips to ensure your trike is well cared for on and off the road.
o When pushing the trike manually, turn off the power to avoid accidental acceleration from the motor.
o It is recommended to park indoors.
o Switch the power off, and any lights to conserve battery. Remove the key from the trike and ensure the battery is locked into the frame or removed
and brought with you for security if needed.
o In public places, your E-Trike XT must be parked in accordance with local rules and regulations.
o If you must park outdoors in rain, or wet conditions you should only leave your E-Trike XT outside for a few hours and proceed to park the trike in a
dry location afterwards to allow all the systems to dry out. Much like a regular trike, using in wet conditions mandates a more regular maintenance
schedule to ensure your trike does not become rusty, corroded and to ensure all systems are always working safely.
o Do not park, store, or transport your E-Trike XT on a rack that is not designed for the size and weight of the trike.
o Wide tyres, as used on E-Trike XT Trikes, cannot fit into all bike racks, please select an appropriate rack for the width of tyres used on your trike.
o Locking up your trike is recommended to ensure your trike is secure and the chance of theft is reduced. Wattwheels makes no claims or
recommendations on the proper lock hardware or procedures to secure your trike, but we do recommend you take the appropriate precautions to
keep your E-Trike XT trike safe from theft. Consult your local bike shop for recommendations.
o When storing your trike or carrying your trike on a rack for transport, you can remove the battery pack to reduce the weight of the trike and make
lifting and loading easier.

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SAFETY CHECK
BASIC STEPS
1. Brakes
o Ensure front and rear brakes work properly.
o Ensure brake pads are not over worn and are correctly positioned in relation to the rims.
o Ensure brake control cables are lubricated, correctly adjusted and display no obvious wear.
2. Wheels and Tyres
o Ensure tyres are inflated to within the recommended limits displayed on the tyre sidewalls.
o Ensure tyres have tread and have no BULGES OR EXCESSIVE WEAR.
o Ensure rims run true and have no obvious wobbles or kinks.
o Ensure all wheel spokes are tight and not broken.
o Check axle nuts and quick releases to ensure they are tight. If your bicycle is outfitted with quick release axles,
ensure the locking levers are correctly tensioned and in the closed position.
3. Steering
o Ensure the handlebar and stem are correctly adjusted and tightened and allow proper steering.
o Ensure the handlebars are set correctly in relation to the forks and the direction of travel.
4. Chain
o Ensure the chain is oiled, clean and runs smoothly.
o Extra care is required in wet or dusty conditions
5. Bearings
o Ensure all bearings are lubricated, run freely, and display no excess movement, grinding or rattling.
o Check headset, wheel bearings, pedal bearings and bottom bracket bearings. (contact your local store for assistance)
6. Cranks and Pedals
o Ensure pedals are securely tightened to the cranks.
o Ensure the cranks are securely tightened and are not bent.
7. Gears & Brakes
o Check that the gear hub is adjusted and functioning properly. (see how to tune nexus hub online)
o Ensure shift and brake levers are attached to the handlebar securely.
o Ensure all brake and shift cables are properly lubricated.
8. Frame and Fork
o Check that the frame and fork are not bent or broken.
o If either are bent or broken, they should be replaced.
9. Accessories
o Ensure all reflectors are properly fitted and not obscured.
o Ensure all other fitting on the trike are properly secured and functioning.
o Ensure rider is wearing a helmet and any other required riding safety gear.
10. Motor Drive Assembly and
Throttle
o Ensure mid-motor is spinning smoothly and the motor bearings are in good working order. (contact your local store
for assistance)
11. Battery Pack
o Ensure battery is charged before use.
o Ensure there is no damage to battery pack.
o Lock battery to frame and check to see that it is secured.

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BASIC TROUBLESHOOTING
Symptoms
Possible Causes
Most Common Solutions
It does not work
1. Insufficient battery power
2. Faulty Connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Charge the battery pack
2. Clean and repair connections
3. Install battery correctly
4. Turn on trike with proper sequence
5. Disengage brakes
Incorrect distance, speed readings and/or
reduced top speed
1. Insufficient battery power
2. Speed sensor is not centred or
missing
1. Charge or replace battery
2. Check on the rear wheel that the silver magnet matches up in the
centre of the black sensor.
When powered on the motor does not
respond
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug wire
4. Damaged motor
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
Reduced range
1. Low tyre pressure
2. Low or faulty battery
3. Driving with too many hills,
headwind, braking and/or excessive
load
4. Batter discharged for long period
of time without regular charges, aged
or damaged.
1. Adjust tyre pressure
2. Check connections or charge battery
3. Assist more with pedals or adjust route
4. Replace the battery
The battery will not charge
1. Charger not connected properly
2. Charger damaged
3. Battery damaged
4. Wiring damaged
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
Wheel or motor makes strange
noises
1. Damaged motor bearings
2. Damaged wheel spokes or rim
3. Damaged motor wiring
1. Replace
2. Repair or replace
3. Repair or replace motor.

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ERROR DECTECTION
Your E-Trike XT is equipped with an error detection system integrated into the LCD display and motor controller. In the case of an electronic system
fault an error code should display. The error codes are listed below and can help detect what the issue is on the trike. If your trike has an error code
displayed at any time it is recommended that you cease operation and contact your local dealer or Wattwheels.
0 Normal
2 Current error or MOS damaged
3 Motor stalling
4 Under voltage
5 Brake error (Start detection)
6 Hall error
7 Throttle error (Start detection)
9 Over voltage
8 A communication controller receiving error

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SERVICING
To ensure your trike remains in great shape just like a car it requires regular servicing. Failure to do so may void any potential warranty claims. Please
retain your receipts for proof of service
2-3 MONTHS: 12 MONTHS:
DATE: DATE:
STORE/MECHANIC: STORE/MECHANIC:
SIGNATURE: SIGNATURE:
6 MONTHS: 24 MONTHS:
DATE: DATE:
STORE/MECHANIC: STORE/MECHANIC:
SIGNATURE: SIGNATURE: