Wausau Paper Alliance series User manual

Unit Mounting
1. Open the front door using the key provided, then open one of the side doors.
2. Remove the wall plate from the back housing by depressing the lock tabs from the inside of the
dispenser. Lay dispenser on at surface before pressing lock tabs. See Fig 1
3. Use the wall plate as a drill template for the mounting anchors. The bottom of the wall plate is to be 6
inches above the bottom of the dispenser. Also, the bottom of the wall plate is approximately the same
height as the discharge of the paper. For ADA compliance the bottom of the wall plate should be
mounted 48” from the oor. See Fig 2
4. Use (4) screws to secure the wall plate. Alternative screws and anchors may be necessary for various wall
materials.
NOTE: THE WALL PLATE MUST BE MOUNTED LEVEL, PLEASE USE A LEVELING DEVICE TO ENSURE THE UNIT
IS LEVEL
5. Attach the dispenser to the wall plate. Ensure proper alignment and that the back housing is behind the
front tabs (See Fig 3) and under the release tabs. Ensure the top is hooked behind the top ange.
WARNING: THE DISPENSER MUST BE SECURELY ATTACHED TO THE WALL PLATE, INJURY MAY OCCUR IF
NOT PROPERLY SECURED TO WALL AREA
6. Insert the batteries with + on the left and – on the right. Upon installation, please ensure batteries are
straight and insert them from the left to right of the dispenser. See Fig 4
Mounting Option
The dispenser’s back housing includes mounting holes on each corner. These can be used in place of or in
addition to the wall plate for added security. See Fig 4a
NOTE: THIS OPTION DOES MAKE IT MORE DIFFICULT TO DETACH UNIT DURING ROUTINE MAINTENANCE
PROCEDURES.
Optional Mandrel Position
Mandrel Position: The dispensers are shipped with the mandrels facing the right; the default paper loading
is by opening the door on the right. If the dispenser placement dictates, the mandrel set can be easily and
quickly reversed.
1. Remove two screws that secure the mandrel set to the frame.See Fig 4b
2. Push to release the lock tab and push the bottom over ¼”. Then, do the same for the top lock tab.
See Fig 4c
3. Slide the mandrel set out of the frame
4. Install the mandrel set in the opposite side of the dispenser. Ensure both locking tabs have seated
completely
5. Install the two screws through the mandrel set into the frame. See Fig 4d
Alliance®Special Feature
The Alliance®Dispenser was designed so that dispenser body can detach from the wall
mounting plate (via the locking tabs) for easy removal during re-painting or remodeling
of restroom facility wall structures.
Safety Information
Read all instructions before mounting and using this dispenser. Save these instructions for future reference.
Warning
• Do not use liquids or chemical cleaners to clean the dispenser
• Only use the dispenser for the intended purpose of dispensing roll towels
• Do not use outdoors
• Do not operate the dispenser with any dispenser door open
• Dispenser must be securely attached to the wall bracket or a potential injury may occur
Caution
• This dispenser contains electronics and batteries. Batteries must not be exposed to extreme heat
• Do not mix old and new batteries. When batteries require replacement, use four new D-Cell batteries
(alkaline)
• Dispenser contains blades for cutting towels. Do not stick ngers in the dispenser
Items included in this box:
• Dispenser
• Dispenser key
• 4 D-Cell batteries (alkaline)
• Hardware pack – includes four screws
NOTE: Appropriate anchors must be supplied by installers
Required Tools: Drill and drill bits, phillips screwdriver, measuring tape and a leveling device
Floor
48”– 54”
Wall Plate
Mandrel
Set
Screws
Fig 4b
Locking Tab
Fig 4c
Screws
Fig 4d
Fig 1 Fig 2
Fig 3
Fig 4
Top Flange
Locking Tabs
Locking Tabs
Batteries
Fig 4a
Alliance® Dispensing System Specications
• Dispenser Size: 12.7”W x 19.3”H x 11”D
• Dispenser Weight: 10.6 lb
• Voltage: 6 VDC
• Towel lengths: 11” & 18”
• Modes: Valet & On Demand
• Capacity: Two full rolls 8” diameter x 7.5” or 8” width
— Up to 2,000 ft of toweling
Optional
Mounting
Holes

Paper Loading
1. Insert new rolls of paper onto mandrels. Notched end of paper is to face outward. See Fig 5a
2. Turn each roll of paper until the roll cup ngers spring into the notches. See Fig 5a
NOTE: THE SIDE DOORS WILL NOT CLOSE IF THE FINGERS ARE NOT ALIGNED WITH THE NOTCHES. DO NOT
CLOSE THE DOORS UNTIL PROPER ALIGNMENT HAS BEEN ENSURED. See Fig 5a
3. Top Paper Loading: Gently lift the load bar while curling the paper underneath. Please do not wad the
paper is it may cause uneven loading and dispensing from the unit. Release the load bar. See Fig 5b
4. Bottom Paper Loading: Swing forward the pivoting chute.Pull the paper through the slot in the
chute (It is recommended to leave 3 inches of paper maximum through the slot). Close the chute.
See Fig 5c
5. Manual Feed: Simultaneously push and hold buttons A & B for four seconds (Fig 6c) and the rst roll
will automatically feed. After the rst roll has fed, another simultaneous push of A & B will cause the
second roll to feed. Note: Manual feeding the paper is required the rst time paper is loaded. Paper will
automatically feed from the empty location when door is opened and paper threaded for loading.
6. Tear off any towel that has been manually fed during the previous step.
7. Close the side doors properly ensuring roll cup ngers are properly aligned with notches in the paper
roll. See Fig 5d
NOTE: SIDE DOORS MUST BE COMPLETELY CLOSED PRIOR TO CLOSING FRONT DOOR. DAMAGE WILL
OCCUR IF SIDE DOORS ARE CLOSED AFTER FRONT DOOR IS CLOSED. See Fig 5d
8. Close the front door.
9. Automatic Feed: Will occur after removing an empty roll and replacing with a new roll. Upon closing
the side and front doors, paper will automatically load from the previous empty position. Remove each
sheet immediately at the end of each dispense cycle. The dispenser is now ready to dispense towels.
10. To replace an empty core, use supplied key to open the dispenser’s front door, then open the side door
revealing the mandrels with empty towel core(s). Simply slide the empty core(s) off the mandrel(s) and
repeat steps 1 through 9 to reload the dispenser correctly.
Fig 5a Fig 5b
Fig 5c Fig 5d
1.
2.
1.
Roll cup ngers Top loading bar
Bottom loading chute
Modes & Settings
1. Status (Fig 6a): Battery and paper status is communicated via the status panel on the front of the
dispenser; only when the front door is closed.The lights on the left communicate battery health and the
lights on the right act as a fuel gauge for the paper. Green lights indicate all is well. A red ashing light
on the left indicates the batteries are low and should be changed. One red ashing light on the right
indicates one roll of paper is empty or jammed. Two ashing red lights on the right indicate both rolls are
empty or jammed. Status is reported every 25 seconds and upon towel dispensing.
2. Modes (Fig 6b): The dispenser can be set to dispense in either Valet or On Demand modes.To change
the mode, press and hold button A until the chosen light color appears. The green light (to the left of
button A) indicates On Demand mode.The red light indicates Valet mode.
3. Towel Length (Fig 6c): The dispenser can be set to dispense 11” or 18” towels. To change the length,
press and hold button B until the chosen light color appears. The green light (to the right of button B)
indicates 18” towel length. The red light indicates 11” towel length.
Problem Solving
1. Jam clearing: Remove any towel found behind the front door or blades. Open and close the front door.
If towel still does not dispense correctly, open the front and side doors and rotate the roll backwards to
remove towel from dispensing path. Remove any towel fragments.Reload towel per previous instructions.
2. Towel Sensor Blocked: The dispenser includes a sensor to detect towel presence. If a towel tears
unevenly when it is removed, it may leave a fragment behind which blocks the sensor.Check beneath
the hand sensor for any fragment and remove. After 3 seconds, a hand wave will cause the dispenser to
deliver the next towel regardless of whether the sensor is blocked.
Status
Mode
Towel Feed
Fig 6a
Fig 6b
Fig 6c
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1150 Industry Road • PO Box 189 • Harrodsburg, Kentucky 40330-0189 • 800.723.0001 • wausaupaper.com WP-700-114-REV A
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