Wear & Hear BeHear ACCESS User manual

Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM201905.01
BeHear® ACCESS
User Manual
Sound Enhancement by Alango Technologies, Ltd.

BeHear NOW User Manual Page 2 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Wear & Hear is the brand name for a line of concept, future-looking wearable audio devices that are
being developed by Alango Technologies, a leading supplier of voice and audio enhancement
technologies for the communication and entertainment markets.
BeHear is a registered trademark of Alango Technologies, Ltd.
For more information, contact:
Wear & Hear
c/o Alango Technologies, Ltd.
2 Etgar St.
Tirat Carmel, ISRAEL 3903213
Tel.: [phone]
[e-mail]
[e-mail]
www.WearAndHear.com
©2018-2019 Alango Technologies, Ltd.

BeHear NOW User Manual Page 3 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Contents
Introduction ...............................................................................................................................5
Device Overview ........................................................................................................................6
Basic Operation..........................................................................................................................8
Charging the Battery.......................................................................................................................... 8
Turning the Headset On and Off........................................................................................................ 8
Checking the Battery Status............................................................................................................... 8
Checking the Battery Level using the Headset................................................................................8
Checking the Battery Level using the Application ..........................................................................8
Wearing Instructions.......................................................................................................................... 9
Fitting the Ear Buds and Hooks to Your Ears ..................................................................................... 9
Getting Started.........................................................................................................................11
Pairing with Bluetooth Devices........................................................................................................11
How to Place the BeHear ACCESS Headset into Pairing Mode.....................................................11
Pairing BeHear ACCESS with Additional Bluetooth Devices .........................................................11
Connecting with Bluetooth Devices................................................................................................. 11
Automatic Connection of Paired Bluetooth Devices ....................................................................11
Choosing from Multiple BeHear ACCESS Headsets Paired to the Same Smartphone..................11
Connecting Simultaneously to Two Different Bluetooth Devices.................................................11
Checking for Updates.......................................................................................................................12
Personalization ................................................................................................................................ 13
Hearing Assessment......................................................................................................................13
Before Starting the Hearing Assessment ......................................................................................14
Conducting the Hearing Assessment ............................................................................................14
Hearing Assessment Results .........................................................................................................15
Using BeHear ACCESS...............................................................................................................16
Personal Hearing.............................................................................................................................. 16
Managing Personal Hearing Using the Headset Controls.............................................................16
Managing Personal Hearing Using the W&H BeHear Application................................................16
Handling Phone Calls ....................................................................................................................... 17
EasyListen™ – Slowing Down Incoming Speech............................................................................17
Listening to Audio............................................................................................................................ 17
ListenThrough™ – Stay Safe & Alert Function ..............................................................................18
Mobile Application...................................................................................................................19
Installing the Application .................................................................................................................19
Introduction Screens........................................................................................................................ 19
Connection Screen........................................................................................................................... 19
Connection with an Android Phone..............................................................................................20

BeHear NOW User Manual Page 4 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Connection with an iOS Phone .....................................................................................................20
Home Screens.................................................................................................................................. 22
Personal Hearing Amplification State ...........................................................................................22
Audio Player State.........................................................................................................................22
Phone Call State............................................................................................................................22
Hearing Assessment Screens ...........................................................................................................23
Settings Screen................................................................................................................................. 25
Device Settings..............................................................................................................................25
Application Settings ......................................................................................................................26
Personal Info Screen........................................................................................................................ 27
About Screen.................................................................................................................................... 28
Tutorials...........................................................................................................................................28
Headset Update...............................................................................................................................28
Troubleshooting.......................................................................................................................30
General Issues.................................................................................................................................. 30
Reset the Headset............................................................................................................................ 30
Update the Headset.........................................................................................................................30
Legal Information.....................................................................................................................31
FCC Compliance Statement .............................................................................................................31
EU Declaration of Conformity..........................................................................................................31
European Union –Disposal Information .........................................................................................32

BeHear NOW User Manual Page 5 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Introduction
BeHear ACCESS combines the functionality of three devices into one:
•Bluetooth stereo headset for wireless mobile phone calls and media playback
•Assistive hearing device enhancing intelligibility of speech and other important sounds
•Digital hearing aid for personalized sound amplification across a wide sound spectrum
BeHear ACCESS utilizes voice processing technologies developed by Alango Technologies, Ltd.,
such as:
•ListenThrough™ - passing through important ambient sounds during music playback
•EasyListen™ - slowing down speech dynamically during phone conversations
•Personal Sound Amplifier - providing dynamic, compressed amplification of ambient
sounds
•Hearing enhancement functions - including noise reduction, echo cancellation, and more
While the headset itself includes a variety of controls to manage its hearing functions, the W&H
BeHear mobile application is also provided to complement these controls. The application
allows the wearer to customize the headset for his/her specific hearing capabilities and
preferences, and further personalize hearing based on real-time conditions. The application
supports:
•A personal hearing assessment for automatic adjustment of the sound in each of the
operational modes –ambient hearing, phone calls, and audio play –to suit the capabilities
and preferences of the wearer
•Fine tuning the sound in real time for various hearing environments –Indoor, Outdoor,
Crowd or Live Music
•Management of assistive listening functions during phone calls and media playback
•Various device settings, including default mode behavior, vibration alerts, and more
The W&H BeHear application can be downloaded from the Google Play Store or Apple Store:

BeHear NOW User Manual Page 6 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Device Overview
BeHear ACCESS is a neck band style headset comprised of:
A–Electronics compartment
B–Left and right ear pieces
C–Left and right control boxes
Icon
Component
Function
1
Notification LED
- Flashing red and blue
Headset is in Bluetooth pairing mode
- Flashing blue
Headset is connected to the Bluetooth
device
- Flashing red
Headset is not connected to the Bluetooth
device
- Flashing purple
Personal hearing is active
- Steady red
Headset is being charged
- Steady green
Headset is charged (battery level >50%)
- Light blue
Headset is powered on/off (toggle)
2
Micro-USB port
Open the cover to insert the supplied cable to charge the battery.
3
Power button
- Press and hold down to turn BeHear ACCESS on and off.
- Press briefly to show battery level (when BeHear ACCESS is on).
4
Volume up button
- Press (short presses or continuous press) to increase call/audio
volume.
5
Multi-functional
button
- Handle phone calls (read Handling Phone Calls)
- Handle listening to audio (read Listening to Audio)
6
Volume down button
- Press (short presses or continuous press) to decrease call/audio
volume.
7
Hearing volume up
button
- Press (short presses or continuous press) to increase ambient
sound volume.

BeHear NOW User Manual Page 7 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Icon
Component
Function
8
Hearing control button
- Press and hold to turn personal sound amplification on and off.
- Press and hold to turn ListenThrough mode on and off.
- Press and hold to turn EasyListen mode on and off.
9
Hearing volume down
button
- Press to decrease (short presses or continuous press) ambient
sound volume.
10
Silicone ear buds
- Mushroom type; extra-small, small, medium, large sizes
- Conical type; small, medium, large sizes
- Tulip (open fit) type; medium size
11
Silicone ear hooks
Symmetrical left (L) and right (R) variations
Three sizes of each variation: small, medium, large
12
Wind protection covers
Two pairs of foam covers
Place over magnetized metal side of the ear piece to protect against
noise from wind and/or friction with clothing.
13
Magnets
Built-in magnets to secure ear pieces to each other when not in use
14
Clips
Plastic clips to fold back free ends of the cables, making the headset
more compact.
15
Serial number label
Unique number identifying the BeHear ACCESS headset in the
Connection screen of the W&H BeHear smartphone application

BeHear NOW User Manual Page 8 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Basic Operation
Charging the Battery
Before using your BeHear ACCESS headset for the first time its battery should be charged for
approximately 2 hours.
To charge the battery:
1. Plug the larger end of the supplied cable into a standard
AC outlet USB charger adapter, or into the USB port of a
computer.
2. Plug the cable’s smaller end into the Micro USB port
located in the BeHear ACCESS neck band.
During charging the LED on the neck band will be red, turning
green when BeHear ACCESS is fully charged.
Note: The BeHear ACCESS headset cannot be used while charging.
Turning the Headset On and Off
To turn on BeHear ACCESS:
Press and hold down the Power button on the neck band until
the unit vibrates and the LED turns light blue.
To turn off BeHear ACCESS:
Press and hold down the Power button on the neck band until
the unit vibrates and the LED turns light blue.
Note: Vibration can be disabled by the application.
Checking the Battery Status
You can view an estimate of the remaining battery charge in either of two ways.
Checking the Battery Level using the Headset
When the device is powered on, quickly press the Power button on the neck band. The
notification LED flashes for 1-2 seconds indicating battery level, as follows:
•If the LED turns green the status is good (more than 50% battery charge remains).
•If the LED turns yellow the status is fair (battery charge level is between 10% and 50%).
•If the LED turns red the status is low (below 10%) and the headset needs to be recharged.
Checking the Battery Level using the Application
When the device is powered on, view the level in the battery icon
which appears at the top of each screen. The more white filler you
see, the more charge is left in the battery.
Note: During headset use, if the battery level drops below 10% the LED flashes red and a voice
prompt alert is heard periodically.

BeHear NOW User Manual Page 9 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Wearing Instructions
BeHear ACCESS is a neck loop style headset where the hard plastic part is meant to rest on the
back of your neck (or under your collar) and the ear buds at the ends of the cables come up
from your collar bone and are inserted into your ears.
Wear your BeHear ACCESS headset as described below:
1. Place the BeHear ACCESS neckband behind your neck such
that the power button is on the bottom and the control
boxes are on your chest and the buttons of the control boxes
face up.
2. Insert the earbuds and position the ear hooks inside your ears. Your
BeHear ACCESS package contains several sizes and types of silicone ear
hooks and buds, and you may have to experiment to find the
combination that fits your ears most comfortably for continuous wear.
3. You can fold the cables into the clips, and then move the clips along the
cable to reach desired cable length and position.
4. You can add foam covers to the ear pieces to improve the acoustic
performance of your BeHear ACCESS headset when using it outdoors in
windy conditions. The covers also reduce noise produced by the friction
of your clothing against the ear pieces.
5. When not in use, secure ear pieces to each other with the built-in
magnets.
Fitting the Ear Buds and Hooks to Your Ears
Your BeHear ACCESS headset comes with three shapes of silicone ear buds: conical, mushroom,
and tulip (open fit) in up to four sizes, and three sets of ear hooks in varying sizes. The most
common type and size of buds and hooks have already been attached to the headset. However,
if the buds do not fit snugly and comfortably in your ears you should remove the silicone covers
from the ear pieces and try different options, as follows:
1. Peel off the silicone ear bud and ear hook from the ear piece.
2. Place the replacement ear hook over the speaker of the ear piece.
Make sure the ear hooks are oriented properly; the left ear hook
must be placed on the left ear piece and the right ear hook on the
right ear piece. The ear hooks are labeled “L” for the left and “R” for
the right, while the ear pieces are marked “L” and “R” respectively
on the metal bands which connect the pieces to the headset cables.
3. Place the replacement ear bud over the ear bud speaker.

BeHear NOW User Manual Page 10 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
RECOMMENDATION:
To get the best performance from your BeHear ACCESS when using it outdoors, we recommend
that you carry the smartphone connected over Bluetooth with the BeHear ACCESS on the right
side of your body.

BeHear NOW User Manual Page 11 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Getting Started
Pairing with Bluetooth Devices
Before you can start using your BeHear ACCESS headset with a Bluetooth device (such as a
smartphone), you need to pair it with the Bluetooth device. Pairing can be done in either of two
ways:
•Using the W&H BeHear app (which can be downloaded for free from the Google Play Store
or the Apple App Store, see “Installing the Application”later in this manual). After launching
the app and placing the headset into pairing mode (see instructions below), the pairing
process will proceed. Follow to the application’s prompts (see “Connection Screen” below).
•Using your smartphone’s Bluetooth setup process. Make sure the Bluetooth function is
turned on in the Bluetooth device. The headset will appear in the list of available devices as
BeHear ACCESS.
How to Place the BeHear ACCESS Headset into Pairing Mode
1. Make sure the BeHear ACCESS headset is powered off.
2. Then, press and hold down the power button on the neck band for up to 5 seconds,
until the LED alternates red/blue.
3. When the pairing is complete the BeHear ACCESS headset will be connected to the
Bluetooth device automatically, as indicated by the blue LED which blinks periodically every
5 seconds.
Pairing BeHear ACCESS with Additional Bluetooth Devices
After pairing BeHear ACCESS with the first Bluetooth device repeat the same steps to pair it with
additional Bluetooth devices. Your BeHear ACCESS headset can be paired with up to eight
Bluetooth devices in total. If the list of paired devices is full you can clean it up by resetting the
headset as described in the Reset the Headset section of this manual.
Connecting with Bluetooth Devices
Automatic Connection of Paired Bluetooth Devices
BeHear ACCESS remembers and can connect automatically with the last two connected devices.
Note: When you pair and connect BeHear ACCESS with a third device, the first paired device
becomes disconnected.
Choosing from Multiple BeHear ACCESS Headsets Paired to the Same Smartphone
If you have more than one BeHear ACCESS headset paired with the same phone you can choose
the desired headset by its serial number. The serial number of the BeHear ACCESS headset is
listed underneath the product name in the W&H BeHear app Connection screen. The number
can be matched to the serial number printed on the inside panel of the BeHear ACCESS neck
band.
Connecting Simultaneously to Two Different Bluetooth Devices
Your BeHear ACCESS headset supports multipoint connection mode, managing two Bluetooth
connections simultaneously. For example, if you connect your headset with two phones or with
a phone and the HearLink™TV transmitter (a Wear & Hear companion product, sold
separately), you can receive calls or listen to audio from both devices without having to
disconnect and reconnect.
RECOMMENDATION:

BeHear NOW User Manual Page 12 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
If a long time has passed between uses, a short press on the BeHear ACCESS headset Power
button will initiate reconnection to the HearLink transmitter.
BeHear ACCESS headset supports two typical connection use cases:
1. Your BeHear ACCESS headset is connected simultaneously to a smartphone and to the
HearLink TV transmitter. The TV audio can be transmitted to your BeHear ACCESS headset,
which will also be available to receive/initiate a phone call.
2. Two BeHear ACCESS headsets are connected simultaneously to the same HearLink TV
transmitter. Both users can be listening to TV audio at the same time.
Checking for Updates
Keeping BeHear ACCESS updated with the latest version of the
firmware allows you to enjoy themost advancedfeaturesof the device.
We recommend checking for updates before you start using your
headset.
To check for an update:
1. Make sure the BeHear ACCESS headset is powered on and
connected to a phone with the W&H BeHear application installed.
2. From the main menu of the app, choose the Headset Update
option and tap the Check for Updates text at the bottom of the
screen.
Note: The app checks for updates automatically when the Auto
option is selected for the Headset Update Check in the
Application section of the Settings screen.

BeHear NOW User Manual Page 13 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
3. If an update is available, launch the update process by following the instructions displayed
on the screen.
RECOMMENDATION:
The headset update process lasts for several minutes (typically 15-20) during which time the
headset and application must stay powered on and connected. We recommend verifying that
the batteries in both the headset and the phone be sufficiently charged prior to starting the
update.
Personalization
The acoustic performance of the BeHear ACCESS headset is optimized for typical human
hearing. However, we recommend that you adjust it to suit your own personal hearing
capabilities and preferences, using the built-in Hearing Assessment in the W&H BeHear app.
If you have a recent audiogram you can skip the W&H BeHear Hearing Assessment and enter
the values from it into the table in the Personal Info section of the application.
The results of the assessment (or manually-input audiogram values) are automatically applied
to the four BeHear ACCESS presets –Indoor, Outdoor, Crowd and Live Music –to create profiles
that reflect your own hearing abilities. These personalized profiles ensure that you get the most
benefit from BeHear ACCESS, using it as a truly personal sound amplifier.
Hearing Assessment
During the assessment, six different testing sounds will be played for each ear, one after the
other. Each testing sound represents a different range of audible frequencies. The purpose of
the assessment is to determine the best volume for each frequency range. The results will be
saved in the application and used to adjust the audio performance of your personal BeHear
ACCESS headset.
Two variances of the assessment are available:
•Basic assessment. This is the default option, which will be sufficient for most users. During
the Basic assessment you will be asked to indicate at which volume the testing sound first
becomes audible (Hearing Threshold).
•Advanced assessment. This assessment is more comprehensive and therefore takes longer.
During the Advanced assessment you will need to indicate two different volume levels for
each testing sound. One is the Hearing Threshold, the same as for the Basic assessment.
The other is the Comfortable Level, which reflects the volume level at which it is most
comfortable for your ear to process the testing sound.
In order to toggle between the Advanced and the Basic assessment go the Settings screen and
scroll down to the Hearing Assessment Mode option.

BeHear NOW User Manual Page 14 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Before Starting the Hearing Assessment
Before starting the assessment, you should verify the following:
•You have installed and launched the W&H BeHear mobile
application on your smartphone.
•The BeHear ACCESS headset is turned on and connected to the
smartphone via Bluetooth.
•You are wearing your BeHear ACCESS headset and the ear buds
have been placed firmly in your ears.
•You are in a quiet environment.
Note: The W&H BeHear application monitors the ambient noise
during the assessment and will not allow the assessment to
proceed if the ambient noise level is too high.
Conducting the Hearing Assessment
To start the assessment, select the Hearing Assessment option in the Menu ( ) of the W&H
BeHear application. Tap the Start text at the bottom of the screen.
The hearing assessment starts with the left ear, goes through six different frequencies and then
repeats with the right ear. Stepping forward to the next frequency can be done only after
completing the previous one.
If you use the Basic assessment:
1. Set the Hearing Threshold level by placing your finger on the
silver button and sliding it up until you clearly hear the frequency
sound, then slowly move it down to the lowest level you can still
hear. You can do this as many times as needed to find the correct
sound threshold level for you.
2. Once the slider is set to the desired position, tap the Done text at
the bottom of the screen.
3. Repeat that action for the five remaining testing sounds for the
left ear, and then for the right ear.
4. Save the results, as instructed by the application prompts.
Note: The “+” and “-“ buttons on the screen as well as the volume
buttons on the phone can also be used to adjust the volume of
the testing sound.
If you use the Advanced assessment:

BeHear NOW User Manual Page 15 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
1. Set the Hearing Threshold level by placing your finger on the
silver button and sliding it up until you clearly hear the frequency
sound, then slowly move it down to the lowest level you can still
hear. You can do this as many times as needed to find the correct
sound threshold level for you.
2. Move the Comfortable Level slider to find the most comfortable
listening level for the testing sound in the left ear (neither too
loud nor too soft).
Note: The Comfortable Level will always be higher (louder) than the
Hearing Threshold.
3. Once both sliders are set to the desired positions, tap the Done
text at the bottom of the screen.
4. Repeat those actions for the five remaining testing sounds for the left ear, and then for the
right ear.
5. Save the results, as instructed by the application prompts.
Note: Before saving the assessment results you can return at any time to the previous stages of
the assessment to verify and modify your input. Simply tap the arrows located on the left
and right sides of the screen or tap the number button below each frequency indication to
repeat the assessment for that frequency.
Hearing Assessment Results
You can see results of your hearing assessment in the W&H BeHear application by choosing the
Personal Info option from the main menu.
The assessment can be re-taken at any time.
Note: Only the results of the most recent assessment are saved and used in the application.

BeHear NOW User Manual Page 16 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Using BeHear ACCESS
Personal Hearing
Once powered on, the BeHear ACCESS headset operates as a personal sound amplifier. No
Bluetooth pairing is required for this type of sound amplification. Ambient sounds are amplified
and transmitted from the headset’s microphones directly to your ears.
RECOMMENDATION:
We recommend turning off key tones (alerts, notification sounds, keyboard taps, etc.) in the
smartphone connected to your BeHear ACCESS headset. Another alternative is to place the
phone in “vibrate” or “silent” mode. This will guarantee smooth and pleasant operation of your
BeHear ACCESS as a personal sound amplifier without undesired sound disruptions produced by
smartphone activity.
Four different presets have been created to support optimal hearing for various environments:
Indoor, Outdoor, Crowd and Live Music. These presets can be used as is, out-of-the-box. They
will be personalized automatically based on the results of the BeHear ACCESS Hearing
Assessment, which is built into the W&H BeHear smartphone application. Furthermore, these
presets can be customized by the user in real-time.
Managing Personal Hearing Using the Headset Controls
Use the right-hand control box on the headset cable to manage Personal Hearing:
•To activate Personal Hearing amplification, press and hold down . A voice prompt will be
heard as confirmation that Personal Hearing has been activated. To turn off Personal
Hearing amplification press and hold down again. A voice prompt indicates that Personal
Hearing has been deactivated.
•To increase the volume of ambient sound press . A short tone will be heard indicating
change of volume. A long tone will be heard once you reach the maximum volume level.
•To decrease volume of ambient sound press . A short tone will be heard indicating change
of volume. A long tone will be heard once you reach the minimum volume level.
•To scroll through the hearing presets, quickly press . Each press will advance to the next
preset. A voice prompt naming the selected preset will be heard for each preset (Indoor,
Outdoor, Crowd or Live Music).
Managing Personal Hearing Using the W&H BeHear Application
•Tap the On/Off switch to the right of the Personal Hearing title
on this screen to the desired position to activate (blue dot) or
deactivate (white dot) Personal Hearing amplification.
•Choose a listening environment preset (Indoor, Outdoor, Crowd
or Live Music) by tapping the relevant text with your finger.
•Use the slider to set the desired volume of the ambient sound by
touching the silver button and dragging it left (softer) or right
(louder).
•To find the most comfortable listening level for the current
environment, touch the colored buttons with your finger until you
feel the vibration. Wait for 1-2 seconds until the change is applied.
Repeat this with other buttons to find the position where the
hearing is most pleasant to your ears.

BeHear NOW User Manual Page 17 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
•Set the desired level of Noise Reduction by tapping the relevant value labels: Low, Normal,
High, or Max.
•You can save your settings by tapping Save or restore the factory default by tapping Reset.
Note: If you change profiles or deactivate Personal Hearing before saving your changes, they
will be lost.
Handling Phone Calls
Use the left-hand control box on the headset cable to handle phone calls, as follows:
•To answer a call press when you hear an incoming call signal.
•To end a call press during an ongoing call.
•To reject a call press and hold down when you hear an incoming call signal.
•To redial the last dialed phone number double click .
•To increase call volume press . A short tone will be heard indicating change of volume. A
long tone will be heard once you reach the maximum volume level.
•To decrease call volume press . A short tone will be heard indicating change of volume.
A long tone will be heard once you reach the minimum volume level.
EasyListen™ – Slowing Down Incoming Speech
You can slow down incoming speech for phone calls, making it more intelligible. The EasyListen
function can be controlled from either the headset or the W&H BeHear app.
Use the right-hand control box on the headset cable to manage EasyListen:
•To activate and deactivate EasyListen press and hold down the button, which works as
a toggle. A voice prompt will be heard once your choice is accepted.
•To scroll through the speech tempo options, quickly press the button when EasyListen is
active. Voice prompts naming the speech tempo will be played.
Enable EasyListen and adjust the speech tempo using the W&H BeHear application, as follows:
•Once the phone call has been established, bring the W&H BeHear app to the foreground on
your phone.
•Tap the Slow, Slower or Slowest texts to activate EasyListen
and set the desired speech tempo.
•Tap the Normal text to deactivate EasyListen. Speech tempo
reverts to normal.
Listening to Audio
You can listen to audio from your phone or any other paired and connected Bluetooth device
using your BeHear ACCESS headset.
Use the left-hand control box on the headset cable to handle audio play as follows:
•Press to play an audio source from the connected Bluetooth device. To pause the source
press again.
•To increase audio volume press . A long tone will be heard once you reach the maximum
volume level.
•To decrease audio volume press . A long tone will be heard once you reach the minimum
volume level.
•To switch between two connected audio sources (for example, between the HearLink
transmitter and a smartphone) press and simultaneously.

BeHear NOW User Manual Page 18 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
ListenThrough™ – Stay Safe & Alert Function
You can stay aware of important ambient sounds while listening to audio through your BeHear
ACCESS headset.
Use the right-hand control box on the headset cable to manage ListenThrough:
•To mute and unmute ambient sound during audio play press and hold down the button.
Two tones will be heard once your choice is accepted. Ascending tones indicate that
ListenThrough is activated. Descending tones indicate that ListenThrough is deactivated.
•To increase the volume of ambient sound press . A long tone will be heard once you reach
the maximum volume level.
•To decrease volume of ambient sound press . A long tone will be heard once you reach
the minimum volume level.
You can also manage ListenThrough using the W&H BeHear application, as follows:
•Tap the ON/OFF switch located to the right of the ListenThrough™
title to the desired position to mute (white dot) or unmute (blue
dot) ambient sound during audio play.
•Use the slider to set the desired volume of the ambient sound by
touching the silver button and dragging it left (softer) or right
(louder).

BeHear NOW User Manual Page 19 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
Mobile Application
Installing the Application
For Android Phones
1. Launch the Google Play application and search for W&H
BeHear.
2. Download, install and launch the application.
For iPhones
1. Launch the App Store application and search for W&H BeHear.
2. Download, install and launch the application.
Introduction Screens
Introduction screens are displayed when the application is first launched after download. They
provide brief descriptions of the major BeHear ACCESS functions, such as Personal Hearing
Amplification, EasyListen™Phone Speech Comprehension, and ListenThrough™Music
Appreciation.
The last screen in the set contains a prompt for entering a user name, which will appear on the
hearing test results screen.
Navigate between the introduction screens either by swiping the phone or tapping the arrows.
You can display the screens any time by choosing the Introduction option from the menu.
Connection Screen
Choose the Connection option from the menu to pair/unpair and connect/disconnect your
BeHear ACCESS with/from the phone.
The application opens the Connection screen automatically when no BeHear ACCESS headset is
connected to the phone.

BeHear NOW User Manual Page 20 of 32
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHNUM201905.01
You can display the Connection screen any time by choosing the Connection option from the
menu.
Operation of the Connection screen is different for Android and iOS phones.
Connection with an Android Phone
1. Make sure your BeHear ACCESS is powered on and in the Bluetooth pairing mode.
2. Tap the Search text on the screen. The scan will start, followed by the Scan in progress
notification.
3. The product name BeHear ACCESS followed by the last several characters of the device’s
serial number will appear in the list of Available devices. You can verify the device by
checking that the serial number printed on the insidepanel of the BeHear ACCESS neck band
(on the white label) matches the number in the list.
4. Select your BeHear ACCESS in the list by tapping the device name. When the pairing and
connection process is complete the headset will be listed in the Paired devices section,
followed by a ✓.
5. When the BeHear ACCESS device is connected the application will display the Home screen.
•To disconnect BeHear ACCESS tap the name of the connected device in the list.
•To unpair BeHear ACCESS tap the icon.
Connection with an iOS Phone
1. Make sure your BeHear ACCESS is powered on and placed in the Bluetooth pairing mode.
2. Use the Bluetooth section of the Settings application on your phone to add BeHear ACCESS
to the list of My Devices.
3. Launch the W&H BeHear application. In the list of Available devices look for the product
name BeHear ACCESS followed by the last several characters of the serial number.