Wear & Hear BeHear ACCESS User manual

Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
BeHear® ACCESS
User Manual
Sound Enhancement by Alango Technologies, Ltd.

BeHear ACCESS User Manual Page 2 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
Wear & Hear is the brand name for a line of concept, future-looking wearable audio devices that are
developed by Alango Technologies, a leading supplier of voice and audio enhancement technologies
for the communication and entertainment markets.
BeHear and Wear & Hear are registered trademarks of Alango Technologies, Ltd.
For more information, contact:
Wear & Hear
c/o Alango Technologies, Ltd.
2 Etgar St.
Tirat Carmel, ISRAEL 3903213
Tel.: [phone]
[email protected]
[e-mail]
www.WearAndHear.com
©2018-2021 Alango Technologies, Ltd.

BeHear ACCESS User Manual Page 3 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
Contents
Introduction ...............................................................................................................................5
Device Overview ........................................................................................................................6
Basic Operation..........................................................................................................................8
Charging the Battery.......................................................................................................................... 8
Turning the Headset ON and OFF ...................................................................................................... 8
Checking the Battery Status............................................................................................................... 8
Checking the Battery Level using the Headset................................................................................8
Checking the Battery Level using the Application .......................................................................... 9
Wearing Instructions.......................................................................................................................... 9
Fitting the Ear Buds and Hooks to Your Ears ..................................................................................... 9
Getting Started.........................................................................................................................11
Pairing with Bluetooth Devices........................................................................................................ 11
How to Place the BeHear ACCESS Headset into Pairing Mode.....................................................11
Pairing BeHear ACCESS with Additional Bluetooth Devices .........................................................11
Connecting with Bluetooth Devices................................................................................................. 11
Automatic Connection of Paired Bluetooth Devices ....................................................................11
Choosing from Multiple BeHear ACCESS Headsets Paired to the Same Smartphone..................11
Connecting Simultaneously to Two Different Bluetooth Devices.................................................11
Checking for Updates....................................................................................................................... 13
Personalization ................................................................................................................................ 13
Hearing Assessment......................................................................................................................13
Before Starting the Hearing Assessment ......................................................................................14
Conducting the Hearing Assessment ............................................................................................14
Hearing Assessment Results .........................................................................................................15
Using BeHear ACCESS...............................................................................................................16
Personal Hearing.............................................................................................................................. 16
Managing Personal Hearing Using the Headset Controls............................................................. 16
Managing Personal Hearing Using the W&H BeHear App............................................................17
Advanced Sound Tuning ...............................................................................................................17
Handling Mobile Phone Calls ........................................................................................................... 18
EasyListen™ – Slowing Down Incoming Speech............................................................................ 18
Listening to Audio ............................................................................................................................ 18
ListenThrough™ – Stay Safe & Alert Function ..............................................................................19
Mobile Application...................................................................................................................20
Installing the Application ................................................................................................................. 20
First Launch...................................................................................................................................... 20
Connection....................................................................................................................................... 21

BeHear ACCESS User Manual Page 4 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
Connection with an Android Phone.............................................................................................. 22
Connection with an iOS Phone ..................................................................................................... 23
Home Screens .................................................................................................................................. 25
Personal Hearing Amplification State ...........................................................................................25
Audio Player State.........................................................................................................................25
Phone Call State ............................................................................................................................25
Advanced Sound Tuning for Hearing Amplification State.............................................................26
Personalization ................................................................................................................................ 27
Personal Hearing Assessment....................................................................................................... 27
Edit Audiogram .............................................................................................................................29
Library of Audiograms...................................................................................................................29
Settings ............................................................................................................................................ 30
Application Settings ......................................................................................................................31
Device Settings..............................................................................................................................32
Update...........................................................................................................................................33
Information...................................................................................................................................... 34
Introduction ..................................................................................................................................35
Tutorials ........................................................................................................................................35
Version ..........................................................................................................................................35
Terms of Use .................................................................................................................................36
FAQ................................................................................................................................................36
Support.......................................................................................................................................... 36
Troubleshooting.......................................................................................................................37
General Issues.................................................................................................................................. 37
Reset the Headset............................................................................................................................ 37
Updating the Headset...................................................................................................................... 37
Legal Information.....................................................................................................................38
FCC Compliance Statement ............................................................................................................. 38
EU Declaration of Conformity.......................................................................................................... 39
European Union – Disposal Information ......................................................................................... 39

BeHear ACCESS User Manual Page 5 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
Introduction
BeHear ACCESS combines the functionality of three devices into one:
•Bluetooth stereo headset for wireless mobile phone calls and media playback
•Assistive hearing device enhancing intelligibility of speech and other important sounds
•Digital hearing aid for personalized sound amplification across a wide sound spectrum
BeHear ACCESS contains embedded T-coils for receiving sound transmitted via induction
(hearing) loops.
BeHear ACCESS utilizes voice processing technologies developed by Alango Technologies, Ltd.,
such as:
•ListenThrough™ - passing through important ambient sounds during music playback
•EasyListen™ - slowing down speech dynamically during phone conversations
•Personal Sound Amplifier - providing dynamic, compressed amplification of ambient
sounds
•Hearing enhancement functions - including noise reduction, echo cancellation, and more
While the headset itself includes a variety of controls to manage its hearing functions, the W&H
BeHear mobile application is also provided to complement these controls. The application
allows the wearer to customize the headset for his/her specific hearing capabilities and
preferences, and further personalize hearing based on real-time conditions. The application
supports:
• A personal hearing assessment for automatic adjustment of the sound in each of the
operational modes – ambient hearing, phone calls, and audio play – to suit the capabilities
and preferences of the wearer
• Fine tuning the sound in real time for various hearing environments – Indoor, Outdoor,
Crowd or Live Music, as well as Exclusive and Transparent T-coil modes
• Management of assistive listening functions during phone calls and media playback
• Various device settings, including default mode behavior, vibration alerts, and more
The W&H BeHear application can be downloaded from the Google Play Store or Apple Store:

BeHear ACCESS User Manual Page 6 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
Device Overview
BeHear ACCESS is a neck band style headset comprised of:
A– Electronics compartment
B– Left and right earpieces
C– Left and right control boxes
Icon
Component
Function
1
Notification LED
Flashing red and blue
Headset is in Bluetooth pairing mode
Flashing blue
Headset is connected to the Bluetooth
device
Flashing red
Headset is not connected to the Bluetooth
device, or the battery is low
Flashing purple
Personal hearing is active
Steady red
Headset is being charged
Steady green
Headset is charged (battery level >50%)
Light blue
Headset is powered on/off (toggle)
2 Micro-USB port
Open the cover to insert the supplied cable to charge the battery.
3 Charging port
Place this side down in the charging cradle to charge the battery.
4 Power button
Press and hold down to turn BeHear ACCESS on and off.
Press briefly to show battery level (when BeHear ACCESS is on).
5 Volume up button
Press (short presses or continuous press) to increase call/audio
volume.
6
Multi-functional
button
Handle phone calls (read Handling Phone Calls)
Handle listening to audio (read Listening to Audio)
7 Volume down button
Press (short presses or continuous press) to decrease call/audio
volume.
8
Hearing volume up
button
Press (short presses or continuous press) to increase ambient sound
volume.

BeHear ACCESS User Manual Page 7 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
Icon
Component
Function
9 Hearing control button
Press and hold to turn personal sound amplification on and off.
Press and hold to turn ListenThrough mode on and off.
Press and hold to turn EasyListen mode on and off.
10
Hearing volume down
button
Press to decrease (short presses or continuous press) ambient sound
volume.
11
Silicone ear buds
Mushroom type; extra-small, small, medium, large sizes
Conical type; small, medium, large sizes
Tulip (open fit) type; medium size
12
Silicone ear hooks
Symmetrical left (L) and right (R) variations
Three sizes of each variation: small, medium, large
13
Wind protection covers
Two pairs of foam covers
Place over magnetized metal side of the earpiece to protect against
noise from wind and/or friction with clothing.
14
Magnets
Built-in magnets to secure earpieces to each other when not in use
15
Clips
Plastic clips to fold back free ends of the cables, making the headset
more compact.
16
Serial number label
Unique number identifying the BeHear ACCESS headset in the
Connection screen of the W&H BeHear smartphone application
Charging cradle is supplied with BeHear ACCESS headset.
Icon
Component
Function
1 Micro-USB port
Insert the supplied cable to charge the battery.
2 Charging port
Place the headset to charge the battery.
2
1

BeHear ACCESS User Manual Page 8 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
Basic Operation
Charging the Battery
Charging the battery lasts approximately three hours. We recommend to charge the battery
before using your BeHear ACCESS headset for the first time.
To charge the battery using the cradle:
1. Plug the larger end of the supplied cable into a standard AC
outlet USB charger adapter, or into the USB port of a
computer, and the cable’s smaller end into the Micro USB
port of the charging cradle.
2. Place the BeHear ACCESS headset into the cradle. Line up
the embedded magnets in the headset to the contacts in the
charging cradle. The LED will light up when the headset is
positioned properly.
3. A vibration in the headset indicates that charging has
started. During charging the LED on the neck band will be red, turning green when BeHear
ACCESS is fully charged.
To charge the battery directly by the cable:
1. Plug the larger end of the supplied cable into a standard
AC outlet USB charger adapter, or into the USB port of a
computer.
2. Plug the cable’s smaller end into the Micro USB port
located in the BeHear ACCESS neck band.
3. A vibration in the headset indicates that charging has
started. During charging the LED on the neck band will be
red, turning green when BeHear ACCESS is fully charged.
Note: The BeHear ACCESS headset should not be used while charging.
Turning the Headset ON and OFF
To turn on BeHear ACCESS:
Press and hold down the Power button on the neck band
until the unit vibrates and the LED turns light blue.
To turn off BeHear ACCESS:
Press and hold down the Power button on the neck band
until the unit vibrates and the LED turns light blue.
Note: Vibration can be disabled by changing a setting in the W&H BeHear application.
Checking the Battery Status
You can view an estimate of the remaining battery charge in either of two ways.
Checking the Battery Level using the Headset
When the device is powered on, quickly press the Power button on the neck band. The
notification LED flashes for 1-2 seconds indicating battery level, as follows:
LED

BeHear ACCESS User Manual Page 9 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
•If the LED turns green the status is good (more than 50% battery charge remains).
•If the LED turns yellow the status is fair (battery charge level is between 10% and 50%).
•If the LED turns red the status is low (below 10%) and the headset needs to be recharged.
Checking the Battery Level using the Application
When the device is powered on, view the level in the battery
icon which appears at the top of each screen. The more white
filler you see, the more charge is left in the battery. The amount of charge left is also displayed
as a numerical value measured in percentage.
Note: During headset use, if the battery level drops below 10% the LED will flash red and a voice
alert will be heard periodically.
Wearing Instructions
BeHear ACCESS is a neck loop style headset where the hard plastic part is meant to rest on the
back of your neck (or under your collar) and the ear buds at the ends of the cables come up
from your collar bone and are inserted into your ears.
Wear your BeHear ACCESS headset as described below:
1. Place the BeHear ACCESS neckband behind your neck such that the
power button is on the bottom and the control boxes are on your
chest and the buttons of the control boxes face up.
2. Insert the earbuds and position the ear hooks inside your ears. Your
BeHear ACCESS package contains several sizes and types of silicone
ear hooks and buds, and you may have to experiment to find the
combination that fits your ears most comfortably for continuous
wear.
3. You can move the clips along the cable to reach desired cable length
and position.
4. You can add foam covers to the earpieces to improve the acoustic
performance of your BeHear ACCESS
headset when using it
outdoors in windy conditions. The covers also r
educe noise
produced by the friction of your clothing against the earpieces.
5. When not in use, secure earpieces to each other with the built-in
magnets.
Fitting the Ear Buds and Hooks to Your Ears
Your BeHear ACCESS headset comes with three shapes of silicone ear buds: conical, mushroom,
and tulip (open fit) in up to four sizes, and three sets of ear hooks in varying sizes. The most
common type and size of buds and hooks have already been attached to the headset. However,
if the buds do not fit snugly and comfortably in your ears you should remove the silicone covers
from the earpieces and try different options, as follows:

BeHear ACCESS User Manual Page 10 of 39
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202012.31
1. Peel off the silicone ear bud and ear hook from the earpiece.
2. Place the replacement ear hook over the speaker of the earpiece.
Make sure the ear hooks are oriented properly; the left ear hook
must be placed on the left earpiece and the right ear hook on the
right earpiece. The ear hooks are labeled “L” for the left and “R” for
the right, while the earpieces are marked “L” and “R” respectively on
the metal bands which connect the pieces to the headset cables.
3. Place the replacement ear bud over the ear bud speaker.
RECOMMENDATION:
To get the best performance from your BeHear ACCESS when using it outdoors, we recommend
that you carry the smartphone connected over Bluetooth with the BeHear ACCESS on the right
side of your body.