Webb MWP-302 User manual

MWP-302
USER MANUAL
RAFAEL
CONVERGENT ROBOTIC TECHNOLOGIES
[Company address]

4427 Dawson Street
Burnaby, B.C., Canada V5C 4B8
Office: 604.502-9007
Fax: [phone]
Web: www.webbelectronicsinc.com
Document Name: MWP-302 User Manual 1 o f 1 7
CONFIDENTIAL, Copyright © 2018 This document is proprietary to Webb Electronics Inc. It may not be copied or otherwise
distributed without the express consent of Webb Electronics Inc.
SUMMARY
1 INTRODUCTION ..........................................................................................................................................2
2 MWP-302 LAYOUT .....................................................................................................................................3
3 HOW THE WEBBPHONE WORKS.............................................................................................................4
3.1 LOW-RISE APPLICATION (UP TO 6 STOREYS) .............................................................. 4
3.2 HIGH-RISE APPLICATION (GREATER THAN 6 STOREYS) ............................................ 4
4 PROGRAMMING .........................................................................................................................................5
4.1 GENERAL ......................................................................................................................... 5
4.2 THE KEYPAD .................................................................................................................... 5
4.3 PROGRAMMING USING THE WEBBPHONE KEYPAD.................................................... 7
4.4 REPLAY ............................................................................................................................ 8
4.5 PROGRAMMING ROUTINES ............................................................................................ 8
4.6 REMOTE PROGRAMMING ............................................................................................. 14
5 CALLING INTO WEBBPHONE UNITS .................................................................................................... 14
6 WEBBPHONE SPECIFICATIONS ........................................................................................................... 15
7 TROUBLESHOOTING .............................................................................................................................. 15
7.1 Voltage Reference ........................................................................................................... 15
7.2 WebbPhone is dead. No dial tone when call button is pressed. ....................................... 15
7.3 There is dial tone, but the phone does not dial. ................................................................ 16
7.4 The unit briefly dials and then gets a busy signal. ............................................................ 16
7.5 Phones don’t hang up at end of call. ................................................................................ 16
7.6 You cannot call into and speak with a specific WebbPhone. ............................................ 16
7.7 Audio related issues. ........................................................................................................ 16
8 WARRANTY AND RETURNS .................................................................................................................. 16

4427 Dawson Street
Burnaby, B.C., Canada V5C 4B8
Office: 604.502-9007
Fax: [phone]
Web: www.webbelectronicsinc.com
Document Name: MWP-302 User Manual 2 o f 1 7
CONFIDENTIAL, Copyright © 2018 This document is proprietary to Webb Electronics Inc. It may not be copied or otherwise
distributed without the express consent of Webb Electronics Inc.
TABLE 1 – MODEL NUMBERS
1 INTRODUCTION
Thank you for purchasing this Webb Electronics product. It has been designed for easy installation
and will provide many years of reliable service.
The WebbPhone is AC powered with an internal rechargeable backup battery, is ADA compliant, and
connects to a regular telephone line. Pressing the call button initiates a call to a primary pre-
programmed number. Should the primary number be busy or go unanswered, the WebbPhone will call
a secondary number for assistance. The WebbPhone will alternate calls between the primary and
secondary monitoring numbers until the call has been answered.
When the call is answered, the phone will voice prompt the instructions on how to communicate with
the passenger and how to determine the location of the passenger. For callers with a hearing disability,
an LED will begin flashing to alert them that their call has been connected and they can be heard.
It is also possible to call into any WebbPhone. Phones on the same telephone line need to be
programmed with a unique address – 1 through 6. When an incoming call is received, all phones answer
simultaneously. The phone programmed with address 1 plays the audible prompt “ENTER THE CAB
NUMBER YOU WISH TO SPEAK TO, THEN PRESS THE * KEY”. All phones except the one selected
will hang up.
Part Name Description
Language
BXR-302B Webb Emergency Phone, Box Style, Black Powder Coat
Bilingual
BXR-302E Webb Emergency Phone, Box Style, Black Powder Coat
English
BXS-302B Webb Emergency Phone, Box Style, Stainless Steel
Bilingual
BXS-302E Webb Emergency Phone, Box Style, Stainless Steel
English
FMM-302B Webb Emergency Phone 302, Flush mount, stainless steel,
10"Wx13"H, Bilingual
Bilingual
FMM-302E Webb Emergency Phone 302, Flush mount, stainless steel,
10"Wx13"H
English
FMS-302B Webb Emergency Phone 302, Flush mount, stainless steel,
6.5"Wx10"H
Bilingual
FMS-302E Webb Emergency Phone 302, Flush mount, stainless steel,
6.5"Wx10"H
English
FMC-302B Webb Emergency Phone 302, Flush mount, stainless steel,
15"Wx15"H, Bilingual - Custom Cut
Bilingual
FMC-302E Webb Emergency Phone 302, Flush mount, stainless steel,
15"Wx15"H, English - Custom Cut
English
MWP-302 MWP-150 Webb Hands Free Emergency phone un-housed.
Bilingual

4427 Dawson Street
Burnaby, B.C., Canada V5C 4B8
Office: 604.502-9007
Fax: [phone]
Web: www.webbelectronicsinc.com
Document Name: MWP-302 User Manual 3 o f 1 7
CONFIDENTIAL, Copyright © 2018 This document is proprietary to Webb Electronics Inc. It may not be copied or otherwise
distributed without the express consent of Webb Electronics Inc.
WebbPhones are CSA B44-07 compliant. They can be supplied with the LA option to make them CSA
B44-10 and CSA B44-13 compliant for Low Rise applications. For High Rise applications, the CSA
B44-10 and CSA-B44-13 compliance is handled by the LS-250 Rescue station.
The WebbPhone is fully programmed to specific site, equipment and customer requirements.
NOTES:
- A maximum of 6 WebbPhones may be connected to a single phone line.
- A touch-tone analog telephone line is required.
- WebbPhones contain a rechargeable Li-Ion backup battery. With normal usage, battery life
generally averages about 2 years.
- While being weather resistant, the WebbPhone is not waterproof. If mounted outside, adequate
protection to prevent exposure to the rain is required.
2 MWP-302 LAYOUT
A - External power terminal block
B - Call Button terminal block
C - LED terminal block
D - Telephone line input terminal block
E - Backup battery
F - Auxiliary Speaker input terminal block
G - Speaker Output
H - Detachable keyboard
I - Multimedia Module connector
J - Reset Button (Software reboot)
L - Microphone Input
M - NC / NO Dry contact
N - Network Connector (RJ-45)

4427 Dawson Street
Burnaby, B.C., Canada V5C 4B8
Office: 604.502-9007
Fax: [phone]
Web: www.webbelectronicsinc.com
Document Name: MWP-302 User Manual 4 o f 1 7
CONFIDENTIAL, Copyright © 2018 This document is proprietary to Webb Electronics Inc. It may not be copied or otherwise
distributed without the express consent of Webb Electronics Inc.
3 HOW THE WEBBPHONE WORKS
3.1 LOW-RISE APPLICATION (UP TO 6 STOREYS)
In a low-rise application, there can be up to 6 WebbPhones directly connected to a telephone
line in a party line configuration.
Note: All WebbPhones connected to the same party line must be programmed with a unique station
number. One of those station numbers must be ‘1.’ If only one phone is connected to the telephone
line, then its station number must be ‘1.’
3.1.1 CALLING OUT
The calling party presses the call button which:
 Illuminates the LED

 Causes the WebbPhone to sense if the line is in use

→ If the line is not in use, the phone will dial the primary phone number then the
secondary phone number (if programmed) every 30 seconds for up to six
switches between numbers.

→ If the line is in use, a voice prompt will advise the calling party that the call will be
attempted again in 30 seconds. The phone will repeatedly attempt to call the
same number up to 9 times. Every 3rd time, it will request the other users to hang
up their phone call.
3.1.2 CALLING IN
The calling party dials the telephone number associated with the telephone line
connected to the WebbPhone.
 If the line is not busy, then all WebbPhones simultaneously answer after the
second ring. The WebbPhone with the station ID ‘1’ will play the prompt asking the
calling party to enter the station ID followed by the * key. Only the WebbPhone
with the matching station ID will answer the phone. All other WebbPhones on the
party line will hang up.
3.2 HIGH-RISE APPLICATION (GREATER THAN 6 STOREYS)
In high-rise application, up to 80 WebbPhones can be managed through a Lobby Station
(LS-250) and expansion stations (EX-250) as required. Each LS-250 and EX-250 can
handle a maximum of 10 phones.
3.2.1 CALLING OUT
The calling party presses the call button which:
 Illuminates the LED

 Causes the WebbPhone to sense if the telephone line or LS-250 are in use

→ If the line is not in use, the phone will dial the primary phone number then the
secondary phone number, if programmed.

→ If the telephone the line or LS-250 are in use, the call will go to call waiting. It will
attempt to redial the same phone number every 30 seconds, up to 9 times. Every
3rd time, it will request the other users to hang up their phone call.

3.2.2 CALLING IN
When receiving an in-coming call, the LS-250 will:
 Answer with the prompt “Enter cab number you wish to speak to and then press the *
key.”
 When the call is connected, you will hear the prompt “Connected.”