White Mountain Hearth BVD34FP30 Quick start guide

Page 119400-3-0406
B-VENT
GAS FIREPLACE
MODEL SERIES
MILLIVOLT
BVD34FP30(F,L)N-1
BVD36FP32(F,L)N-1
BVP42FP32(F,L)N-1
DIRECT IGNITION
BVD34FP50(F,L)N-1
BVD36FP52(F,L)N-1
BVP42FP52(F,L)N-1
EFFECTIVE DATE
APRIL 2006
UL FILE NO. MH45034
INSTALLATION INSTRUCTIONS
AND
OWNER’S MANUAL
WARNING: If not installed, operated and maintained
in accordance with the manufacturer’s instructions,
this product could expose you to substances in fuel or
from fuel combustion which can cause death or seri-
ous illness.
NOT INTENDED FOR USE AS A PRIMARY HEAT
SOURCE. This appliance is tested and approved as
either supplemental room heat or as a decorative
appliance. It should not be factored as primary heat
in residential heating calculations.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certified
kit is used.
The Keystone "B" Vent Zero Clearance Gas
Fireplace
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
● Do not try to light any appliance.
● Do not touch any electrical switch; do not use any
phone in your building.
● Immediately call your gas supplier from a neighbors
phone. Follow the gas supplier's instructions.
● If you cannot reach your gas supplier, call the fire
department.
- Installation and service must be performed by
a qualified installer, service agency, or the gas
supplier.
GAS-FIRED
Installer: Leave these instructions with the consumer.
Consumer: Retain these instructions for future use.

Page 2 19400-3-0406
Important Safety Information ....................................................................................................3
Safety Information for Users of LP Gas ....................................................................................4
Introduction ..............................................................................................................................5
Specifications ............................................................................................................................6
Fireplace Dimensions ................................................................................................................6
Clearances .................................................................................................................................7
Locating Fireplace .....................................................................................................................7
Gas Supply .............................................................................................................................8-9
Installation .........................................................................................................................10-11
Venting ...............................................................................................................................12-13
Log Placement (BVD34 and BVD36) (5 Log Set) .................................................................14
Log Placement (BVP42) (3 Log Set) ......................................................................................15
Operating Instructions ........................................................................................................16-17
Standing Pilot Wiring Diagram ...............................................................................................18
Standing Pilot Lighting Instructions .......................................................................................19
Standing Pilot Troubleshooting ...............................................................................................20
Standing Pilot Propane/LP Gas Conversion .......................................................................21-22
Direct Ignition Wiring Diagram ..............................................................................................23
Optional Remote Control (120V Direct Ignition) ...................................................................23
Direct Ignition Lighting Instructions .......................................................................................24
Direct Ignition Troubleshooting ..............................................................................................25
Direct Ignition Propane/LP Gas Conversion ......................................................................25-26
Maintenance and Service .........................................................................................................27
BVD34 and BVD36 Parts List ................................................................................................28
BVD34 and BVD36 Parts View ..............................................................................................29
BVP42 Parts List .....................................................................................................................30
BVP42 Parts View ...................................................................................................................31
FBB4 Optional Variable Speed Blower Installation Instructions .......................................32-33
Junction Box Wiring Installation Instructions .........................................................................34
Optional Accessories ...............................................................................................................35
Decorative Accessories ............................................................................................................36
How To Order Repair Parts .....................................................................................................37
Service Notes ......................................................................................................................37-39
Section Page
TABLE OF CONTENTS

Page 319400-3-0406
Before enclosing the vent pipe assembly, operate the appliance to ensure it is venting properly.
• If this appliance is installed directly on carpeting,
tile or other combustible material other than wood
flooring the appliance shall be installed on a metal or
wood panel extending the full width and depth of the
appliance.
The base referred to above does not mean the fireproof
base as used on wood stoves. The protection is for rugs
that are extremely thick and light colored tile.
• Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burns or clothing ignition.
• Young children should be carefully supervised when
they are in the same room as the appliance.
• Clothing or other flammable material should not be
placed on or near the appliance.
• Adequate accessibility clearances for servicing and
proper operation.
• This appliance must not share or be connected to a
flue serving a separate solid-fuel burning appliance.
• Keep the area around your appliance clear of
combustible materials, gasoline and other flammable
vapor and liquids.
• Under no circumstances should any solid fuels
(wood, coal, paper or cardboard etc.) be used in this
appliance.
• The flow of combustion and ventilation air must not
be obstructed in any way.
• Due to high temperatures the appliance should be
located out of traffic and away from furniture and
draperies.
• Any part removed for servicing the appliance must
be replaced prior to operating the appliance. Work
should be done by a qualified service person.
• Keep burner and control compartment clean.
• Vent cap is hot while fireplace is in operation.
• Installation and repair should be done by a
QUALIFIED SERVICE PERSON. The appliance
should be inspected before use and at least annually
by a qualified service person. More frequent
cleaning may be required due to excessive lint from
carpeting, bedding materials, etc. It is imperative
that control compartments, burners and circulating
air passageways of the appliance be kept clean.
• DO NOT put anything around the fireplace that
will obstruct the flow of ventilation air.
• Clearance in accordance with local installation
codes and the requirements of the gas supplier.
• DO keep the appliance area clear and free from
combustible material, gasoline and other flammable
vapors and liquids.
• DO examine venting system periodically and
replace damaged parts.
• DO make a periodic visual check of pilot and
burners. Clean and replace damaged parts.
• DO NOT use this fireplace if any part has been
under water. Immediately call a qualified service
technician to inspect the heater and to replace
any part of the control system and any gas control
which has been under water.
• Any safety screen or guard removed for servicing
an appliance must be replaced prior to operating
the appliance.
IMPORTANT SAFETY INFORMATION

Page 4 19400-3-0406
Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must find out if
you can smell the odorant in propane. Smoking can decrease
your ability to smell. Being around an odor for a time can affect
your sensitivity or ability to detect that odor. Sometimes other
odors in the area mask the gas odor. People may not smell the
gas odor or their minds are on something else. Thinking about
smelling a gas odor can make it easier to smell.
The odorant in LP-Gas is colorless, and it can fade under
some circumstances. For example, if there is an underground
leak, the movement of the gas through soil can filter the odorant.
Odorants in LP-Gas also are subject to oxidation. This fading
them point by point with the members of your household.
Someday when there may not be a minute to lose, everyone’s
safety will depend on knowing exactly what to do. If, after
reading the following information, you feel you still need
more information, please contact your gas supplier.
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless
and colorless. You may not know all the following safety
precautions which can protect both you and your family
from an accident. Read them carefully now, then review
can occur if there is rust inside the storage tank or in iron gas
pipes.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That
will take some of the odorant out of the gas, reducing its odor
intensity.
LP-Gas may stratify in a closed area, and the odor intensity
could vary at different levels. Since it is heavier than air, there
may be more odor at lower levels. Always be sensitive to the
slightest gas odor. If you detect any odor, treat it as a serious
leak. Immediately go into action as instructed earlier.
• Learn to recognize the odor of LP-Gas. Your local LP-Gas
Dealer can give you a “Scratch and Sniff” pamphlet. Use it
to find out what the propane odor smells like. If you suspect
that your LP-Gas has a weak or abnormal odor, call your
LP-Gas Dealer.
• If you are not qualified, do not light pilot lights, perform
service, or make adjustments to appliances on the LP-Gas
system. If you are qualified, consciously think about the
odor of LP-Gas prior to and while lighting pilot lights or
performing service or making adjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the
odor if there has been a leak of LP-Gas.
• Odor fade, due to oxidation by rust or adsorption on walls
of new cylinders and tanks, is possible. Therefore, people
should be particularly alert and careful when new tanks or
cylinders are placed in service. Odor fade can occur in new
tanks, or reinstalled old tanks, if they are filled and allowed
to set too long before refilling. Cylinders and tanks which
have been out of service for a time may develop internal rust
which will cause odor fade. If such conditions are suspected
to exist, a periodic sniff test of the gas is advisable. If you
have any question about the gas odor, call your LP-Gas
dealer. A periodic sniff test of the LP-Gas is a good safety
measure under any condition.
• If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.
• If you experience a complete “gas out,” (the container is
under no vapor pressure), turn the tank valve off immediately.
If the container valve is left on, the container may draw in
some air through openings such as pilot light orifices. If this
occurs, some new internal rusting could occur. If the valve is
left open, then treat the container as a new tank. Always be
sure your container is under vapor pressure by turning it off
at the container before it goes completely empty or having
it refilled before it is completely empty.
• Do not operate electric switches, light matches, use your
phone. Do not do anything that could ignite the gas.
• Get everyone out of the building, vehicle, trailer, or area.
Do that IMMEDIATELY.
• Close all gas tank or cylinder supply valves.
• LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
• Use your neighbor’s phone and call a trained LP-Gas service
person and the fire department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
• Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.
SOME POINTS TO REMEMBER
NO ODOR DETECTED - ODOR FADE
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.
That’s your signal to go into immediate action!
SAFETY INFORMATION FOR USERS OF LP GAS

Page 519400-3-0406
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail warranty card
supplied with the fireplace.
3. Installer should show owner how to start and operate the
fireplace.
This is a B-Vent gas appliance and must be installed with a listed
B-Vent vent system. The information contained in this manual
pertains to all models and gas control systems unless otherwise
noted.
Warning: This unit is not for use with solid fuels.
Appliance Certification
This fireplace is design certified in accordance with American
National Standard/CSA Standard ANSI Z.21-50/CSA 2.22 and by
Underwriters Laboratories as a Vented Gas Appliance and shall be
installed according to these instructions.
Consult your local building code agency, prior to installation,
to ensure compliance with local codes-including permits and
inspections.
The fireplace, when installed, must be electrically grounded in
accordance with local codes or, in absence of local codes, with
the National Electric Code ANSI/NFPA 70 if an external electrical
source is utilized.
These models may be installed in a bedroom or bed-sitting room
in the U.S.A.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be
performed only by a qualified agency. The term “qualified agency”
means any individual, firm, corporation or company which either in
person or through a representative is engaged in and is responsible
for (a) the installation or replacement of gas piping or (b) the
connection, installation, repair or servicing of equipment, who is
experienced in such work, familiar with all precautions required
and has complied with all the requirements of the authority having
jurisdiction.
State of Massachusetts: The installation must be made
by a licensed plumber or gas fitter in the Commonwealth
of Massachusetts. The state of Massachusetts requires that
a flexible appliance connector cannot exceed three feet in
length.
The installation must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code ANSI Z223.1/NFPA
54* Natural Gas and Propane Installation Code, or CSA B149.1
in Canada. *Available from the American National Standards Institute, Inc. 11
West 42nd St., New York, N.Y. 10036.
Warning: ANY CHANGE TO THIS FIREPLACE OR ITS
CONTROLS CAN BE DANGEROUS.
Improper installation or use of the fireplace can cause serious
injury or death from fire, burns, explosions, or carbon monoxide
poisoning.
Any alteration of the original design, installed other than
as shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.
Important
All correspondence should refer to complete Model Number,
Serial Number and type of gas.
High Altitude
When installing this unit at an elevation above 2000 feet (in the
United States) it may be necessary to decrease the input rating by
changing the existing burner orifice to a smaller size. Generally,
input should be reduced 4 percent for each 1000 feet above sea
level. However, if the heating value of the gas has been reduced,
this general rule may not apply. Check with local gas utility for
proper orifice size identification.
Canadian High Altitude
Altitude: 0-4500 feet (0-1370 m)
When installing this unit at an elevation above 4500 feet (in
Canada), check with local authorities.
Consult your local gas utility for assistance in determining the
proper orifice for location.
Preparation
This gas fireplace and its components are tested and safe when
installed in accordance with this Installation Manual. Report to
your dealer any parts damaged in shipment, specifically check
glass condition. Do not install unit with damaged, incomplete, or
substitute parts. Read all instructions before starting installation
and follow these instructions carefully during installation to insure
maximum benefit and safety. Failure to follow them will void your
warranty and may present a fire hazard.
The warranty will be voided by, and the warrantor disclaims any
responsibility for the following actions:
• Installation of any damaged fireplace or vent system
component.
• Modification of the fireplace or vent system.
• Installation other than as instructed by Empire Comfort Systems,
Inc.
• Improper positioning of the logs, glass door, optional accessories
or decorative rock.
• Installation and/or use of any component part not manufactured
or approved by manufacturer.
Glass Specifications
Optional glass door kits manufactured with tempered glass
may be installed in hazardous locations such as bathtub
enclosures as defined by the Consumer Product Safety Commission
(CPSC). The tempered glass has been tested and certified to the
requirements of ANSI Z97.1 and CPSC 16 CFR 1202
(Safety Glazing Certification Council SGCC# 1595 and 1597.
Architectural Testing, Inc. Reports 02-31919.01 and
02-31917.01).
This statement is in compliance with CPSC 16 CFR Section
1201.5 "Certification and labeling requirements" which refers
to 15 U.S. Code (USC) 2063 stating "...Such certificate shall
accompany the product or shall otherwise be furnished to any
INTRODUCTION

Page 6 19400-3-0406
Figure 1
Dim BVD34 BVD36 BVP42
A37"
940mm
39"
990mm
43"
1092mm
B34"
864 mm
36"
914mm
40"
1,016mm
C22 7/8"
581mm
24 7/8"
632mm
24 7/8"
632mm
D35 5/8"
905 mm
37 5/8"
956 mm
37 5/8"
956 mm
E32 3/4"
832mm
34 3/4"
883 mm
34 3/4"
883 mm
F14 7/8"
378mm
18 3/8
467mm
18 3/8"
467mm
G6 3/8"
162mm
6 3/8"
162mm
6 3/8"
162mm
H5 7/8"
149mm
8 3/8"
213mm
6 3/8"
162mm
I24 1/2"
622mm
22 1/2"
572mm
26 1/2"
673mm
J12 1/4"
311mm
11 1/4"
286mm
13 1/4"
337mm
K1 1/4"
32mm
1 1/4"
32mm
1 1/4"
32mm
L31 3/4"
807mm
33 3/4"
857mm
33 3/4"
857mm
M32 11/16"
830mm
34 11/16"
881mm
34 11/16"
881mm
N2 1/16"
53mm
2 1/16"
53mm
2 1/16"
53mm
O5 5/8"
143mm
5 5/8"
143mm
5 5/8"
143mm
P4 7/8"
124mm
4 7/8"
124mm
4 7/8"
124mm
Remote Control Options &
Accessories
Description
FRBC MILLIVOLT BATTERY REMOTE ON/OFF
FREC DIRECT IGNITION/MILLIVOLT 120V ON/OFF REMOTE
FWS-1 DIRECT IGNITION/MILLIVOLT WALL SWITCH
BVD34FP BVD36FP BVP42FP
Input Btu/hr Maximum 21,000 25,000 30,000
KWH (Maximum) 6.2 7.3 8.8
B-Vent Size 4" Diameter 6" Diameter 6" Diameter
NAT. (Standard)
Orifice #44 (.086)
P-252
#42 (.0935)
P-286
#37 (.104)
P-213
Air Shutter Opening 1/8" (3.2mm) 1/8"(3.2mm) 1/8" (3.2mm)
*LP (Conversion Kit Required)
Orifice 1.35mm
P-289
1.45 mm
P-208
1.65mm
P-250
Air Shutter Opening 5/16" (7.9mm) 5/16" (7.9mm) Full Open
Height without standoff 32 3/4"(832mm) 34 3/4"(883mm) 34 3/4"(883mm)
Width 37" (940mm) 39" (990mm) 43" (1,092mm)
Depth 14 7/8" (378mm) 18 3/8" (467mm) 18 3/8" (467mm)
Gas Inlet Shutoff Valve (Pipe) 1/2 NPT 1/2 NPT 1/2NPT
NOTE: Air shutter
settings are factory
minimum settings. Some
venting configurations
may require minor air
shutter adjustments for
optimum performance.
RIGHT SIDE VIEW
J
H
GAS CONTROLS BEHIND LOWER
LOUVER OR UNDER SLIDING
HEARTH ACCESS DOOR
K
K
L
M
M
G
O
N
P
G
*NOTE: LP Conversion kits are included on the 120v. direct ignition model fireplaces. For millivolt models, use kit
#19160 for BVD34FP Series, kit #19161 for BVD36FP Series, and kit #19162 for BVP42FP Series.
SPECIFICATIONS
FIREPLACE DIMENSIONS

Page 719400-3-0406
Mantel Chart (Figure 3)
Figure 3
Clearances (Figure 4)
Clearance from top front edge of fireplace to ceiling is 36"
Clearance from side of fireplace to adjacent sidewall is 6".
Figure 4
Figure 5
Note: When you install your
Fireplace on wall corner
positions, a minimum of 6 inches
clearance must be maintained
from the perpendicular side wall
and the screened opening of the
appliance.
Figure 2
Combustible Material
No greeting cards, stockings or ornamentation of any type should
be placed on or attached to the fireplace. The flow of heat can
ignite combustibles.
Clearance to Combustibles
Back 0" (0 mm)
Side 0" (0 mm)
Floor 0" (0 mm)
Top Stand-off 0" (0 mm)
Top Framing Edge 1" (25mm)
12”
TOP EDGE OF FIREPLACE
12” (305mm)
10” (254mm)
MANTEL
COMBUSTIBLE TRIM AND MANTELS
ALLOWED IN SHADED AREA
1/4”
(6.35mm)
3”
4”
5”
6”
8”
10 3/4”
3/4”
1 ½”
2 1/4”
3”
3 3/4”
4 ½”
6”
8”
1”
2”
SEE MANTLE CHART FOR
MAXIMUM MANTLE DEPTH
NAILING
FLANGES
GLASS FRONT
(OPTIONAL)
TOP FRAMING
LEDGE
FINISHED WALL
(COMBUSTIBLE)
SEE MANTLE CHART
FOR MINIMUM HEIGHT
OF MANTLE ABOVE UNIT
2" x 4" HEADER
STAND OFF
3" (76 mm) HEIGHT
ABOVE TOP OF
FIREPLACE
CLEARANCES
LOCATING FIREPLACE

Page 8 19400-3-0406
Figure 6
The gas pipeline can be brought in through the right or left side of
the appliance. Consult the current National Fuel Gas Code, ANSI
Z223.1 CAN/CGA-B149 (.1 or .2) installation code.
Installing a New Main Gas Cock
Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of
the unit. Where none exists, or where its size or location is not
adequate, contact your local authorized installer for installation
or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must
be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
NOTE: The millivolt gas controls are equipped with a captured
screw type pressure test point, therefore it is not necessary to provide
a 1/8" test point up stream of the control.
On direct ignition valves, hex plugs may be replaced with hose fittings
for pressure checks, then reinstalled before operating fireplace.
When using copper or flex connector use only approved fittings.
The appliance and it’s individual shut off valve must be disconnected
from supply piping system during any pressure testing of that system
at test pressures in excess of 1/2 psig (3.5kPa).
The appliance must be isolated from the gas supply piping system
by closing its individual manual shut off valve during any pressure
testing of the gas supply piping system at test pressures equal to or
less than 1/2 psig (3.5kPa).
Attention! If one of the procedures results in pressures in excess
of 1/2 psig (14" w.c.) (3.5 kPa) on the fireplace gas valve, it will
result in a hazardous condition.
Gas Supply Pressure (inches w.c.)
Minimum Normal Maximum
Natural Gas 4.5" 7.0" 14.0"
LP (Propane) 10.8" 11.0" 14.0"
Manifold Pressure (inches w.c.)
Normal (HI)
Natural Gas 3.5"
LP (Propane) 10.0"
Recommended Gas Pipe Diameter
Pipe Length
(Feet)
Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat. L.P. Nat. L.P.
0-10 1/2"
12.7mm
3/8"
9.5mm
1/2"
12.7mm
3/8"
9.5mm
11-40 1/2"
12.7mm
1/2"
12.7mm
5/8"
15.9mm
1/2"
12.7mm
41-100 1/2"
12.7mm
1/2"
12.7mm
3/4"
19mm
1/2"
12.7mm
101-150 3/4"
19mm
1/2"
12.7mm
7/8"
22.2mm
3/4"
1.9 mm
Note: Never use plastic pipe. Check to confirm whether your local
codes allow copper tubing or galvanized.
Note: Since some municipalities have additional local codes, it is
always best to consult your local authority and installation code.
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal
Tubing and Fittings.
— ANS Z21.45 Assembled Flexible Appliance Connectors of
Other Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction. The state of Massachusetts requires that a
flexible appliance connector cannot exceed three feet in length.
GAS SUPPLY

Page 919400-3-0406
FROM FRONT OF
APPLIANCE TO
GAS LINE HOLE
3 ½”
GAS LINE HOLE
BVD34 SERIES - 10”
BVD,P (36,42) - 13 ½”
Figure 7
BURNER ASSEMBLY
REAR TAB (BURNER BASE)
LOCATIONS
FLEXIBLE GAS CONNECTOR
GAS SUPPLY LINE
FIREBOX BOTTOM
CUTOUT ACCESS
SLIDING
VALVE ACCESS
COVER
PIEZO
IGNITER
Checking Manifold Pressures
Both Propane and Natural gas valves have a built-in pressure
regulator in the gas valve. Natural gas models will have a manifold
pressure of approximately 3.5" w.c. (.871kPa) at the valve outlet
with the inlet pressure to the valve from a minimum of 4.5" w.c.
(1.120kPa) for the purpose of input adjustment to a maximum of
14.0" w.c. (3.484kPa). Propane gas models will have a manifold
pressure approximately 10.0" w.c. (2.49kPa) at the valve outlet
with the inlet pressure to the valve from a minimum of 10.8" w.c.
(2.68kPa) for the purpose of input adjustment to a maximum of
14.0" w.c. (3.484kPa).
Figure 8
GAS SUPPLY (CONT)

Page 10 19400-3-0406
Framing dimension "A" includes a three inch clearance
for standoffs on firebox.
Framing and Finishing
1. Choose unit location.
2. Frame in fireplace with a header across the top. It is important
to allow for the finished face thickness when setting the depth
of the frame. See Figures 9 & 11.
3. Attach fireplace to framing using (4) adjustable nailing flanges.
Preset depth to suit facing material (adjustable to 1/2", 5/8" or
3/4" depths).
4. Use (8) 1/2" hex-head screws supplied in hardware package
to screw through slotted holes in nailing flanges, then screw
into pre-drilled holes on fireplace side. Measure from face
of fireplace to face of the nailing flanges to determine final
depth.
Vent Pipe Clearance
Note: Maintain one inch (1") of clearance around vertical vent pipe.
Follow the B-Vent system instructions for installation requirements
and clearances. Failure to follow the B-Vent manufacturer's
instructions may cause improper draft and possible fire hazard.
Figure 10
B-
TO
COMBUSTIBLES
NAIL OR OTHER SUITABLE FASTENER
MOUNTING
BRACKETS
Install the Fresh Air Kit - BVA1
A fresh air kit is available as an optional feature with this appliance.
The fresh air kit helps to decrease the amount of room air taken by
utilizing outside air for combustion. It is strongly recommended
that it be installed. Installation of the fresh air kit should be
performed at the framing stage of the fireplace installation.
The fresh air kit installs on the left side of the fireplace.
To install the BVA1 fresh air kit, refer to the installation
instructions provided with the kit.
Note: The outside air kit can terminate at any level with
the exception that it must terminate at least 1 ft below the
vent termination cap. The fresh air kit inlet hood should be
positioned at least 2 ft above the ground level, in a manner that
will not allow snow, leaves, etc. to block the inlet.
WARNING: Exhaust products of gasoline engines are
hazardous. The outside air must not be taken from a
garage space, attic spaces, basements, or above the roofing
where other heating appliance, fans, or chimneys exhaust
or utilize the air.
Figure 9
Framing (Figure 11)
Fireplace framing can be built before or after the fireplace is set in
place. Framing should be positioned to accommodate wall covering
and fireplace facing material. The fireplace framing should be
constructed of 2 x 4 lumber or heavier. The framing headers may
rest on the fireplace standoffs. Refer to Figure 11 for minimum
framing dimensions.
CAUTION: MEASURE FIREPLACE DIMENSIONS AND
VERIFY FRAMING METHODS, AND WALL COVERING
DETAILS BEFORE FRAMING CONSTRUCTION
BEGINS.
INSTALLATION

Page 1119400-3-0406
Note: Dimension "C" is the minimum with the fireplace face extending 1/2" in
front of the framing to allow for finishing materials.
Figure 11
Attention: Add 3-3/4" to “A” dimensions when using a flush
mantel base.
Attention: If a base or mantel is not used and the appliance is
installed directly on carpeting, tile or other combustible material
other than wood flooring, it shall be installed on a metal or wood
panel extending the full width and depth of the appliance. The
vertical dimension in Figure 11 must be adjusted when a metal or
wood panel is placed beneath the appliance.
Finishing (Figure 12)
Finish the walls with the material of your choice. Only non-
combustible materials may be used to cover the black fireplace
front.
Warning: When finishing the fireplace never obstruct
or modify the air inlet/outlet louvers in any manner.
Provide adequate clearances around air openings into the
combustion chamber.
Caution: If the joints between the finished wall and the fireplace
surround (top and sides) are sealed, a 300°F minimum sealant
material must be used. These joints are not required to be sealed.
Only non-combustible material (using 300°F minimum adhesive
if needed), can be applied as facing to the fireplace surround.
Combustible Surround Installation
Figure 12
Attention: Cold climate installation recommendation:
When installing this unit against a non-insulated exterior
wall, it is recommended that the outer walls be insulated
to conform to applicable insulation codes.
FINISHED WALL
JOINT BETWEEN FINISHED WALL AND
UNIT SEALED WITH 300° F 149
MATERIAL (SEALANT IS OPTIONAL)
° C
SEALANT
COMBUSTIBLE SURROUND
MANTELSHELF
2X4
HEADER
STAND OFF
FRONT TRIM OR NON-COMBUSTIBLE
MATERIAL MAY OVERLAP BLACK PAINTED
FACE (INSTALLATION IS OPTIONAL)
INSTALLATION (CONT)
Minimum Framing Dimensions
BVD34 BVD36 BVP42
"A" 35 3/4"
(908mm)
37 3/4"
(959mm)
37 3/4"
(959mm)
"B" 37 3/8"
(949mm)
39 3/8"
(1,000mm)
43 3/8"
(1,102mm)
"C" 14 3/8"
(378mm)
17 7/8"
(454mm)
17 7/8"
(454mm)

Page 12 19400-3-0406
Vent Runs
In planning the installation for the fireplace, it is necessary to install
certain components before the appliance is completely positioned
and installed. These include the vent system, gas piping for the
appliance, Fresh Air Kit, and the electrical wiring. (The fan option
is available for louvered models only. Electric ignition models will
require electrical service to junction box).
The appliance can be mounted on any of the following surfaces:
1. A flat, hard combustible (burnable) surface.
2. A raised wooden platform.
3. Four (4) corner supports. (Example: Four (4) concrete masonry
blocks.) These supports must be positioned so they contact all
four (4) perimeter edges on the bottom of the unit.
Locate and mark the center point of the vent pipe using a nail on
the underside of the roof. Drive the nail through the center point.
Mark the outline of the roof hole around this center point.
NOTE: Size of the roof hole dimensions depend on the pitch of
the roof. There must be a 1 inch clearance (25mm) to the
vertical pipe sections. This clearance is to all combustible
material.
Cover the opening of the vent pipe and cut and frame the roof hole.
Use framing lumber the same size as the roof rafters and install the
frame securely. Flashing anchored to frame must withstand high
winds. The storm collar is placed over this joint to make a water-
tight seal. Non-hardening sealant should be used to completely
seal this flashing installation.
Determining Minimum Vent Height Above the Roof.
WARNING: Major U.S. building codes specify minimum
chimney and/or vent height above the roof top. These
minimum heights are necessary in the interest of safety. These
specifications are summarized in Figures 14 and 15.
Figure 13
Note that for steep roof pitches, the vent height must be increased.
In high wind conditions, nearby trees, adjoining roof lines, steep
pitched roofs, and other similar factors can result in poor draft,
or down-drafting. In these cases, increasing the vent height may
solve this problem.
General Maintenance
Conduct an inspection of the venting system semi-annually.
Recommended areas to inspect are as follows:
1. Check areas of the venting system which are exposed to the
elements for corrosion. These will appear as rust spots or
streaks and, in extreme cases, holes. These components should
immediately be replaced.
2. Remove the cap and shine a flashlight down the vent. Remove
any bird nests or other foreign material.
3. Check for evidence of excessive condensate, such as water
droplets forming in the inner liner and subsequently dripping
out at joints. Condensate can cause corrosion of caps, pipe and
fittings. It may be caused by having excessive lateral runs, too
many elbows and exterior portions of the system being exposed
to cold weather.
4. Inspect joints to verify that no pipe sections or fittings have been
disturbed and, consequently, loosened. Also, check mechanical
supports, such as wall straps or plumbers’ tape for rigidity.
A removable panel or other means must be provided in the enclosure
for visual inspection of the flue connection.
NOTE: This also pertains to vertical vent systems installed on the
outside of the building.
Installing the Vent System in a Chase
A chase is a vertical box-like structure built to enclose the gas
appliance and/or it’s vent system. Vertical vent runs on the outside
of a building may be, but are not required to be installed inside
a chase.
CAUTION: Treatment of firestop spacers and construction of
the chase may vary with the type of building. These instructions
are not substitutes for the requirements of local building
codes. Therefore, your local building codes must be checked
to determine the requirements for these steps.
NOTE: When installing this vent system in a chase, it is always
good building practice to insulate the chase as you would the
outside walls of your home. This is especially important for cold
climate installations. Upon completion of building your chase
framing, install the vent system by following the instructions in
this manual. Remember to build the chase large enough so that
minimum clearance of combustible materials (including insulation)
to the vent system are maintained.
WARNING! This appliance must not be connected to a
chimney flue servicing a separate solid fuel or gas fuel
burning appliance.
VENT CAP
GAS VENT
H
LOWEST
DISCHARGE
OPENING
H (Min.) - Minimum height from
roof to lowest discharge opening
ROOF PITCH IS X/12
ROOF PITCH H (Min.)
Flat to 6/12 12" (305 mm)
6/12 to 7/12 15" (381 mm)
Over 7/12 to 8/12 18" (457 mm)
Over 8/12 to 16/12 24" (610 mm)
Over 16/12 to 21/12 36" (914 mm)
VENTING

Page 1319400-3-0406
Vent Size
Model BVD34FP series uses a 4" B-Vent for operation.
Models BVD36FP and BVP42FP series use a 6" B-Vent for
operation.
Never downsize venting diameters.
Clearances
Vent clearances are per vent manufacturer's specifications
Vent Configuration
Various venting configurations are shown in Figures 14 and 15
from which maximum vent runs can be determined.
Vertical Venting - No Elbows
Figure 14
Offset Venting - With Elbows
Figure 15
Vent supports are per
vent manufacturer’s
specifications
Minimum clearances are
per vent manufacturer’s
specifications
40 ft. Max.
11 ft. Min.
90 - degree or
45 - degree Elbows
Straight Section 2 ft. Minimum off top of
unit before using elbows
Vent supports per
manufacturers vent
specifications
Horizontal vent
to maintain a 1/4”
rise per ft. Min.
11 ft. Min.
Maximum horizontal
distance is 50% of
vertical vent height
5 ft. Max.
Horizontal at
11 ft. Min.
Vertical
WARNING - RISK OF FIRE!
Always maintain minimum clearances or greater around
the vent system. Do not pack air spaces with insulation or
other material.
VENTING (CONT)

Page 14 19400-3-0406
1
4
5
3
2
Before you begin: if you are installing logs into the BVD34 or
BVD36 model, then this fireplace is supplied with a set of five
ceramic fiber logs. Do not handle these logs with your bare hands!
Always wear gloves to prevent skin irritation from ceramic fibers.
After handling logs, wash your hands gently with soap and water
to remove any traces of fibers.
The positioning of the logs is critical to the safe and clean opera-
tion of this fireplace. Sooting and other problems may result if the
logs are not properly and firmly positioned in the fireplace. Please
refer to Figure 16 and Figure 17 and corresponding WARNING
when completing following log placement instructions.
1. Place front logs (#1 and #2) between front grate flange and
main burner. Align notches on front logs with locator tabs in
base.
2. Place middle log (#3) between front and rear loop of burn-
er.
Note: Do not place log on top of pilot assembly.
3. Place rear log (#4) on rear log shelf. Bottom flange of log
must be placed between the log shelf and burner tube.
4. Place branch (#5) onto (#1) log and flat area on (#3) log. The
bottom of the branch is to be placed behind the grate tang that
is second from the left.
5. Place decorative rock in front of grates and sides of main
burner pan.
ATTENTION: Do not place decorative rock on logs or burner.
The decorative rock should only be placed on the fireplace
floor.
EMBER MATERIAL PLACEMENT ON BURNER
6. After all logs are positioned properly, apply Rockwool ember
material to the front burner port area. To apply, carefully
separate the ember material into small amounts no larger than
"dime size" pieces. Fluffed up pieces one layer thick on top
of the burner generally works best, and will provide the best
ember glow. Do not place ember material more than one layer
thick. No more than (1) small packet of ember material (part
no. 15999) evenly placed on the burner, is recommended on
BVD34 and BVD36 models. Using additional ember material
will decrease the amount of ember glow effect. Extra ember
material should be saved for future ember applications as
necessary. See Figure 17.
Figure 16
WARNING: Failure to position the parts in accordance
with this diagram or failure to use only parts specifically
approved with this appliance may result in property
damage or personal injury.
Attention: Do not use Figure 16 or Figure 17 to order logs. Refer
to parts list on page 28 and parts view on page 29 to order logs
and/or ember material for your appropriate fireplace model.
Figure 17
1
2
35
4
EMBER MATERIAL
PLACEMENT
LOG PLACEMENT (5 LOG SET)
Optional Platinum Bright Ember Kits are available from your
Fireplace Dealer. These embers may be used with all BVD/BVP
Series fireplaces. Order and use as indicated as below.
Platinum Bright Embers PE-20-1
Note: A signle layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with production
embers) to the burner.

Page 1519400-3-0406
WARNING: Failure to position the parts in accordance with
this diagram or failure to use only parts specifically approved
with this appliance may result in property damage or personal
injury.
Attention: Do not use Figure 19 or Figure 20 to order logs. Refer
to parts view on page 30 and parts list on page 31 to order logs
and/or ember material for your appropriate fireplace model.
Before you begin: If you are installing logs into the BVP42
model then this fireplace is supplied with a set of three ceramic
fiber logs. Do not handle these logs with your bare hands. Always
wear gloves to prevent skin irritation from ceramic fibers. After
handling logs, wash your hands gently with soap and water to
remove any traces of fiber.
The positioning of logs is critical to safe and clean operation of
this fireplace. Sooting and other problems may result if the logs
are not properly and firmly positioned in the fireplace. Please
refer to Figure 18, Figure 19, and Figure 20 and corresponding
WARNING, when completing the following log placement
steps.
1. Place bottom log onto main burner. Align holes on bottom
log with (4) locator pins on burner.
2. Place rear log on rear log shelf. Place rear log so that the
locator holes align with the (2) locator tabs in the log support
shelf.
3. Place top branch onto flat area of rear log and over the front
of the bottom log.
4. Place decorative rock in front of grates and sides of main
burner.
ATTENTION: Do not place decorative rock on logs or on
burner. The decorative rock should only be placed on the
fireplace floor.
5. After all logs are properly positioned, place small "dime"
size pieces of Rockwool lightly across the front round "blue
flame" ports. Place the ember material (Rockwool pieces)
side by side. Do not stack more than one layer of embers
across the burner ports. See Figure 18.
TOP BRANCH
REAR LOG
BOTTOM LOG
Figure 19
Figure 18
EMBER PLACEMENT
REAR LOG LOCATOR TABS
BOTTOM LOG LOCATOR PINS
Figure 20
LOG PLACEMENT (3 LOG SET)

Page 16 19400-3-0406
The OWNER should carefully read and follow these operating
instructions at all times. Lower the door assembly to view the gas
controls for the fireplace.
Initial Lighting
Upon completing the gas line or turning the gas valve on after it
has been in the “OFF” position, a small amount of air will be in the
lines. When first lighting the fireplace, it will take a few minutes
for the lines to purge themselves of this air. Once the purging is
complete, the fireplace will light and operate satisfactorily.
Subsequent lightings of the appliance will not require such purging
if the gas valve is not turned to “OFF.”
Pilot Flame (Figure 22)
The thermopile (standing pilot) tips should be covered with
flame.
Figure 22
750 Millivolt System
The standing pilot (750 millivolt system) is a continuous burning
pilot. The pilot remains ON even when the main burner is OFF.
When you ignite the pilot, the thermopile produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
control knob and the pilot will stay ON. Allow your pilot flame to
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical current) to build-up to
a sufficient level allowing the gas control to operate properly.
1. Follow the SAFETY and LIGHTING INSTRUCTIONS for
standing pilot controls found in this manual and on labels found
in control compartment behind the door assembly.
CAUTION: During the initial purging and subsequent
lightings, never allow the gas valve control knob to remain
depressed in the “pilot” position without pushing the piezo
ignitor button at least once every second.
2. During the operating season, leave the control valve knob in
the “ON” position. This will allow the pilot flame to remain lit.
Turn the burner flame on or off with the fireplace wall switch
or remote controls.
3. When the operating season is over, turn the wall switch or
remote to “OFF” and the control valve to “OFF”. The system,
including the pilot light, will be shut down.
Figure 21
GAS CONTROL KNOB
SHOWN IN "OFF" POSITION.
VENT
PILOT
IN
OPERATING INSTRUCTIONS

Page 1719400-3-0406
STANDING PILOT OPERATING INSTRUCTIONS
The fireplace is equipped with a 15 foot length of wire that can
be used to connect the valve to a wall switch (installer provided)
or remote control receiver.
See instructions packed with each of the following optional switches
or controls for proper installation, operation, and maintenance.
Wall Switch, FWS-1 (optional)
On millivolt valve models, a 15' wall switch wire is included.
Connect the two leads to a wall switch (installer supplied). See
Figure 23.
FRBC Battery Operated Remote Control
To connect the FRBC remote to the millivolt gas valve on your
"B-Vent" Fireplace, disconnect one wire terminal lead (wall
switch wire) from gas valve, seperate/split wall switch wire lead
approximately 18 inches. Cut the removed lead 12 inches long
and strip both cut ends. After stripping and baring the wire ends,
connect the two stripped ends to the remote receiver. Reconnect
the 1/4" insulated wire terminal (short 18" wire) to the gas valve
wire terminal. See Figure 23.
Electric (120 volt) Operated Remote Control, FREC
Installation of the 120 Volt Receiver
Note: If you have a louvered model fireplace and will be installing
the blower option, the fireplace junction box receptacle should be
wired in accordance with Figure 28 for proper independent operation
of the FREC remote and the optional FBB4 Blower kit.
To connect the FREC Remote to the millivolt gas valve on your
"B"-Vent fireplace, disconnect both of the insulated wall switch
wire terminal leads from the gas valve and discard the wall switch
wire. Connect the two wire leads from the FREC receiver to the
TH and TH/TP terminals on the gas valve.
Next, attach the short power cord to the remote receiver, then
plug the power cord into the junction box receptacle located at
the bottom right side of the fireplace.
The remote receiver should be located on the floor of the fireplace
to the right of the gas valve.
Attention: The Velcro loop and hook are not necessary in this
installation but can be used to secure remote receiver.
Refer to remote control installation and operating instructions for
more details on remote control.
Millivolt Control
The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge over
test point (Use test point “A” closest to control knob). After taking
pressure reading, be sure and turn captured screw clockwise firmly
to re-seal. Do not over torque. Check for gas leaks.
Millivolt thermopile is self generating. Gas valve does not require
24 volts or 110 volts.
Check System Operation
Millivolt system and all individual components may be checked
with a millivolt meter 0-1000 MV range.
It is important to use wire of a gauge proper for the length of the
wire:
Recommended Wire Gauges
Maximum Length Wire Gauge
1' to 10' 18
10' to 25' 16
25' to 35' 14
CAUTION: Disconnect all electrical supply to the fireplace
prior to installing the remote control optional equipment.
OPERATING INSTRUCTIONS (CONT)

Page 18 19400-3-0406
Figure 23
THERMOPILE
GAS VALVE
(OPTIONAL) REMOTE CONTROL RECEIVER
DU RECEPTEUR(FACULTATIVE) CONTROLE E DISTANCE
WALL SWITCH
INTERRUPTEUR MURAL
(OPTIONAL) THERMOSTAT
(FACULATIVE) THERMOSTAT
GAS VALVE
VALVE DE GAZ
WALL SWITCH/REMOTE
CONTROL RECEIVER/
THERMOSTAT
CONTROLE E DISTANCE
DU RECEPTEUR
HN
PILOT
VEILLEUSE
LIMIT SWITCH
VENT
PILOT
IN
STANDING PILOT WIRING DIAGRAM

Page 1919400-3-0406
1. STOP! Read the safety information above.
2. Set wall switch or remote to "OFF."
3. Turn off all electric power to the appliance (if
applicable).
4. Open bottom louver assembly, or open valve access
door.
5. Push in gas control knob slightly
and turn clockwise to
"OFF."
NOTE: Knob cannot be turned
from "PILOT" to "OFF" unless
knob is pushed in slightly. Do not
force.
6. Wait ten (10) minutes to clear out
any gas. Then smell for gas, including
near the floor. If you smell gas, STOP!
Follow "B" in the safety information
on reverse. If you do not smell gas, go
to the next step.
7. Find pilot - Follow metal tube from
gas control. The pilot is behind the
burner on the right side.
8. Turn gas control knob counterclockwise
to "PILOT."
9. Push in control knob all the way and hold in. Repeatedly
push the Piezo Ignitor Button until the pilot is lit. Continue
to hold the control knob in for about one (1) minute after
the pilot is lit. Release knob, and it will pop back up. Pilot
should remain lit. If it goes out, repeat steps 5 through 9.
• If knob does not pop up when released, STOP and
IMMEDIATELY call a qualified service technician or
gas supplier.
• If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician
or gas supplier.
10. Turn gas control knob counterclockwise to "ON."
11. Close bottom louver assembly, or close valve access door.
12. Turn on all electric power to the appliance (if appli-
cable).
13. Set wall switch or remote to "ON."
LIGHTING INSTRUCTIONS
FOR YOUR SAFETY, READ BEFORE LIGHTING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE
TO TURN OFF GAS TO FIREPLACE
1. Set wall switch or remote to "OFF."
2. Turn off all electric power to the appliance if service is to
be performed (if applicable).
3. Open bottom louver assembly, or open valve access
door.
4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.
5. Close bottom louver assembly, or close valve access
door.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance
• Do not touch any electric switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone.
• Follow the gas supplier's instructions.
• If you can not reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand,
don't try to repair it, call a qualified service technician. Force
or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
GAS CONTROL KNOB
SHOWN IN "OFF" POSITION.
VENT
PILOT
IN
ELECTRODE
PILOT
THERMOPILE
STANDING PILOT LIGHTING INSTRUCTIONS

Page 20 19400-3-0406
With proper installation and maintenance, your new Gas Fireplace will provide years of trouble-free service. If you do experi-
ence a problem, refer to the Trouble Shooting Guide below. This guide will assist a qualified service person in the diagnosis of
problems and the corrective action to be taken.
1. Spark ignitor will not light pilot after repeated triggering
of piezo ignitor button.
a. Defective ignitor (no spark electrode)
—Check for spark at electrode and pilot; if no spark and
electrode wire is properly connected, replace ignitor.
b. No gas or low gas pressure.
—Check remote shut off valves from fireplace. Usually
there is a valve near the main. There can be more than one
(1) valve between the fireplace and main.
—Low pressure can be caused by a variety of situations
such as a bent line, too narrow diameter of pipe, or low line
pressure. Consult with plumber or gas supplier.
c. No LP in tank.
—Check LP (propane) tank. Refill tank.
2. Pilot will not stay lit after carefully following lighting
instructions.
a. Defective thermopile.
—Check that pilot flame impinges on thermopile. Clean
and/or adjust pilot for maximum flame impingement.
—Ensure the thermopile connections at the gas valve are
fully tight.
3. Pilot burning, no gas to burner, valve knob “ON.”
a. Wall switch, remote control or wires defective.
—Check wires for proper connections. Place jumper wires
across terminal at switch. If burner comes on, replace
defective switch. If OK, place jumper wires across switch
wires at gas valve-if burner comes on, wires are faulty or
connections are bad.
b. Thermopile may not be generating sufficient millivolts.
—If the pilot flame is not close enough physically to the
thermopile, adjust the pilot flame.
—Be sure the wire connections from the thermopile at the
gas valve terminals are tight and the thermopile is fully
inserted into the pilot bracket.
—Check the thermopile with a millivolt meter. Take the
reading at TH-TP & TP terminals of the gas valve. The
meter should read 350 millivolts minimum, while holding
the valve knob depressed in the PILOT position, with the
pilot lit, and the switch in the OFF position. Replace the
faulty thermopile if the reading is below the specified
minimum.
—With the pilot in the ON position, disconnect the
thermopile leads from the valve. Take a reading at the
thermopile leads. The reading should be 350 millivolts
minimum. Replace the thermopile if the reading is below
the minimum.
c. Defective valve.
—Turn valve knob to ON. Place Remote/Off/On switch to
ON. Check with millivolt meter at thermopile terminals.
Millivolt meter should read greater than 200 millivolts. If
the reading is okay and the main burner does not ignite,
replace the gas valve.
d. Plugged main burner orifice.
—Check main burner orifice for blockage and remove.
4. Frequent pilot outage problem.
a. Pilot flame may be too high or too low, or blowing (high),
causing pilot safety to drop out.
—Clean and adjust flame for maximum flame impingement
on the thermocouple. Follow lighting instructions
carefully.
5. The pilot and main burner extinguish while in operation.
a. No LP (Propane) in tank.
Check LP (Propane) tank. Refill fuel tank.
b. Bad thermopile or thermocouple.
—Replace if necessary.
c. Improper vent cap installation.
—Check for proper installation and freedom from debris
or blockage.
6. (Glass) Sooting
a. Flame impingement on logs.
—Check and adjust log position. Contact Empire Comfort
Systems, Inc.
b. Debris around throat of main burner.
—Inspect the opening at the base of the main burner. It is
imperative that NO material be placed in this opening.
STANDING PILOT TROUBLESHOOTING