White Mountain Hearth 21)L(N Quick start guide

Page 120101-0-0306
INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
UNVENTED
GAS FIREPLACE
MODELS
VFP32FP(20,21)L(N,P)-1
VFP32FP(30,31)L(N,P)-1
VFP36FP(20,21)L(N,P)-1
VFP36FP(30,31)L(N,P)-1
EFFECTIVE DATE
MARCH 2006
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
WARNING: If not installed, operated and maintained
in accordance with the manufacturer's instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.
This is an unvented gas-fired heater. It uses air (oxy-
gen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be
provided. Refer to page 7.
WATER VAPOR: A BY-PRODUCT OF UNVENTED
ROOM HEATERS
Water vapor is a by-product of gas combustion. An
unvented room heater produces approximately one (1)
ounce (30ml) of water for every 1,000 BTU's (.3KW's)
of gas input per hour. Refer to page 7.
This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
The Vail Vent-Free Gas Fireplaces
INSTALLER: Leave this manual with the
appliance.
CONSUMER: Retain this manual for future
reference.

Page 2 20101-0-0306
SECTION PAGE
Important Safety Information .................................................................................................3
Safety Information for Users of LP Gas .................................................................................4
Introduction ............................................................................................................................5
Specifications .........................................................................................................................6
Water Vapor: A By-Product of Unvented Room Heaters .......................................................7
Provisions for Adequate Combustion and Ventilation Air ................................................ 7-8
Gas Supply ....................................................................................................................... 9-10
Clearances ...........................................................................................................................10
Combustible Materials .........................................................................................................11
Fireplace Dimensions ...........................................................................................................12
Installing Hood and Trim Kit ...............................................................................................13
Planning Installation .............................................................................................................13
Fireplace Framing and Installation .......................................................................................14
Placement of Glowing Embers and Lava Rock ....................................................................15
Operation Instructions/Flame Appearance ...........................................................................16
VFP(32,36)FP(30,31)L Lighting Instructions .....................................................................17
VFP(32,36)FP(20,21)L Lighting Instructions .....................................................................18
Pilot Flame Characteristics ............................................................................................. 19-20
Wiring ..................................................................................................................................20
Maintenance .........................................................................................................................20
Troubleshooting .................................................................................................................. 21
Parts List ...............................................................................................................................22
Parts View ............................................................................................................................23
How To Order Repair Parts ..................................................................................................23
Optional Variable Speed Blower Installation Instructions ............................................. 24-25
Junction Box Wiring Installation Instructions ......................................................................26
Optional Brick Liner Installation Instructions .....................................................................26
Service Notes ........................................................................................................................27
TABLE OF CONTENTS

Page 320101-0-0306
When used without adequate combustion and ventilation air,
heater may give off CARBON MONOXIDE, an odorless,
poisonous gas.
Do not install heater until all necessary provisions
are made for combustion and ventilation air. Consult
the written instructions provided with the heater for
information concerning combustion and ventilation
air. In the absence of instructions, refer to the National
Fuel Gas Code, ANSI Z223.1, Section 5.3 or applicable
local codes.
This heater is equipped with a PILOT LIGHT SAFETY
SYSTEM designed to turn off the heater if not enough fresh
air is available.
DO NOT TAMPER WITH PILOT LIGHT SAFETY
SYSTEM!
If heater shuts off, do not relight until you provide fresh air.
If heater keeps shutting off, have it serviced. Keep burner and
control compartment clean.
CARBON MONOXIDE POISONING MAY LEAD
TO DEATH.
Early signs of carbon monoxide poisoning resemble the flu,
with headache, dizziness and/or nausea. If you have these
signs, heater may not be working properly. Get fresh air at
once! Have heater serviced.
Some people — pregnant women, persons with heart or lung
disease, anemia, those under the influence of alcohol , those
at high altitudes — are more affected by carbon monoxide
than others.
The pilot light safety system senses the depletion of oxygen at
its location. If this heater is installed in a structure having a
high vertical dimension, the possibility exists that the oxygen
supply at the higher levels will be less than that at the heater. In
this type of application, a fan to circulate the structure air will
minimize this effect. The use of this fan will also improve the
comfort level in the structure. When a fan is used to circulate
air, it should be located so that the air flow is not directed at
the burner.
WARNING
• An unvented room heater having an input rating of
more than 6,000 Btu per hour shall not be installed in a
bathroom
• An unvented room heater having an input rating of more
than 10,000 Btu per hour shall not be installed in a bedroom
or bathroom.
• Due to high temperatures, the appliance should be located
out of traffic and away from furniture and draperies.
• Children and adults should be alerted to the hazard of high
surface temperature and should stay away to avoid burns
or clothing ignition.
• Young children should be carefully supervised when they
are in the same room with the appliance.
• Do not place clothing or other flammable material on or
near the appliance.
• Installation and repair should be done by a QUALIFIED
SERVICE PERSON. This appliance should be inspected
before use and at least annually by a professional service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
• DO NOT use this room heater if any part has been under
water. Immediately call a qualified service technician to
inspect the room heater and to replace any part of the
control system and any gas control which has been under
water.
• You must operate heater with fireplace screen closed in
place. Do not close glass doors while operating heater.
• Do not place trash, logs or other articles on the log set
during operation.
• During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
films or bonding agents. These bonding agents are not
harmful but may produce annoying smoke and smells as
they are burned off during initial operation of the appliance.
This is a normal temporary occurrence. A window should
be opened during the initial bake out period.
• Correct installation of the ceramic fiber logs, proper
location of the heater and annual cleaning are necessary
to avoid potential problems with sooting. Sooting, resulting
from improper installation or operation, can settle on
surfaces outside the fireplace. See instructions for proper
installation.
• WARNING: Do not allow fans to blow directly into
the fireplace. Avoid any drafts that alter burner flame
patterns.
• WARNING: Do not use a blower insert, heat exchanger
insert or other accessory not approved for use with this
heater.
• WARNING! This fireplace needs fresh air for ventilation to
run properly. This fireplace has an ODS (oxygen depletion
sensor) which will shut down the heater if adequate fresh
air is not available. See troubleshooting section in the
instructions.
• Keep appliance area clear and free from combustible
materials, gasoline and other flammable vapors and
liquids.
• WARNING: Failure to keep the primary air opening(s)
of the burner(s) clean may result in sooting and property
damage.
IMPORTANT SAFETY INFORMATION

Page 4 20101-0-0306
Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must find out if
you can smell the odorant in propane. Smoking can decrease
your ability to smell. Being around an odor for a time can affect
your sensitivity or ability to detect that odor. Sometimes other
odors in the area mask the gas odor. People may not smell the
gas odor or their minds are on something else. Thinking about
smelling a gas odor can make it easier to smell.
The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the
movement of the gas through soil can filter the odorant. Odorants
in LP-Gas also are subject to oxidation. This fading can occur if
by point with the members of your household. Someday
when there may not be a minute to lose, everyone's safety
will depend on knowing exactly what to do. If, after read-
ing the following information, you feel you still need more
information, please contact your gas supplier.
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precau-
tions which can protect both you and your family from an
accident. Read them carefully now, then review them point
there is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room.
That will take some of the odorant out of the gas, reducing its
odor intensity.
LP-Gas may stratify in a closed area, and the odor intensity
could vary at different levels. Since it is heavier than air, there
may be more odor at lower levels. Always be sensitive to the
slightest gas odor. If you detect any odor, treat it as a serious
leak. Immediately go into action as instructed earlier.
• Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a "Scratch and Sniff" pamphlet. Use it
to find out what the propane odor smells like. If you suspect
that your LP-Gas has a weak or abnormal odor, call your
LP-Gas Dealer.
• If you are not qualified, do not light pilot lights, perform
service, or make adjustments to appliances on the LP-Gas
system. If you are qualified, consciously think about the
odor of LP-Gas prior to and while lighting pilot lights or
performing service or making adjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the
odor if there has been a leak of LP-Gas.
• Odor fade, due to oxidation by rust or adsorption on walls
of new cylinders and tanks, is possible. Therefore, people
should be particularly alert and careful when new tanks or
cylinders are placed in service. Odor fade can occur in new
tanks, or reinstalled old tanks, if they are filled and allowed
to set too long before refilling. Cylinders and tanks which
have been out of service for a time may develop internal rust
which will cause odor fade. If such conditions are suspected
to exist, a periodic sniff test of the gas is advisable. If you
have any question about the gas odor, call your LP-gas
dealer. A periodic sniff test of the LP-gas is a good safety
measure under any condition.
• If, at any time, you do not smell the LP-Gas odorant and
you think you should, assume you have a leak. Then take
the same immediate action recommended above for the
occasion when you do detect the odorized LP-Gas.
• If you experience a complete "gas out," (the container is
under no vapor pressure), turn the tank valve off immediately.
If the container valve is left on, the container may draw in
some air through openings such as pilot light orifices. If this
occurs, some new internal rusting could occur. If the valve
is left open, then treat the container as a new tank. Always
be sure your container is under vapor pressure by turning
it off at the container before it goes completely empty or
having it refilled before it is completely empty.
• Do not operate electric switches, light matches, use your
phone. Do not do anything that could ignite the gas.
• Get everyone out of the building, vehicle, trailer, or area.
Do that IMMEDIATELY.
• Close all gas tank or cylinder supply valves.
• LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
• Use your neighbor's phone and call a trained LP-Gas service
person and the fire department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
• Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.
SOME POINTS TO REMEMBER
NO ODOR DETECTED - ODOR FADE
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
SAFETY INFORMATION FOR USERS OF LP-GAS

Page 520101-0-0306
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail warranty card
supplied with unvented room heater.
3. Installer should show owner how to start and operate unvented
room heater.
Always consult your local Building Department regarding
regulations, codes or ordinances which apply to the installation
of an unvented room heater.
This appliance may be installed in an aftermarket* manufactured
(mobile) home, where not prohibited by state or local codes.
*Aftermarket: Completion of sale, not for purpose of resale, from
the manufacturer.
This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
WARNING: ANY CHANGE TO THIS HEATER OR ITS
CONTROLS CAN BE DANGEROUS.
Improper installation or use of the heater can cause serious
injury or death from fire, burns, explosion or carbon
monoxide poisoning.
This series is design certified in accordance with American
National Standard Z21.11.2 by the Canadian Standards Association
Laboratories as an Unvented Room Heater and should be installed
according to these instructions.
Any alteration of the original design, installed other than
as shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.
VFP(32,36)FP(30,31)L Only
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
control knob and the pilot will stay ON. Allow your pilot flame to
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical energy) to build-up to
a sufficient level allowing the gas control to operate properly.
Important
All correspondence should refer to complete Model Number,
Serial Number and type of gas.
Attention: During initial use of ceramic log you will detect
an odor as the ceramic log is cured. Also, during the curing
process the ceramic log will burn with a yellow flame.
Notice: During initial firing of this unit, its paint will bake out,
and smoke will occur. To prevent triggering of smoke alarms,
ventilate the room in which the unit is installed.
Installation on Rugs and Tile
If this appliance is installed directly on carpeting, tile or other
combustible material other than wood flooring the appliance shall
be installed on a metal or wood panel extending the full width and
depth of the appliance.
The base referred to above does not mean the fire-proof base as
used on wood stoves. The protection is for rugs that are extremely
thick and light colored tile.
Solid-fuels shall not be burned in a masonry or UL 127 factory-
built fireplace in which an unvented room heater is installed.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be
performed only by a qualified agency. The term "qualified
agency" means any individual, firm, corporation or company
which either in person or through a representative is engaged in
and is responsible for (a) the installation or replacement of gas
piping or (b) the connection, installation, repair or servicing of
equipment, who is experienced in such work, familiar with all
precautions required and has complied with all the requirements
of the authority having jurisdiction.
State of Massachusetts: The installation must be made by
a licensed plumber or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
The installation must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code, ANSI Z223.1.*
*Available from the American National Standards Institute, Inc. 1430 Broadway,
New York, N.Y. 10018.
High Altitudes
For altitudes/elevations above 2,000 feet (610m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305m) above
sea level. Contact the manufacturer or your gas company before
changing spud/orifice size.
Well Head Gas Installations
Some natural gas utilities use "well head" gas. This may affect the
Btu output of the unit. Contact the gas company for the heating
value. Contact the manufacturer or your gas company before
changing spud/orifice size.
WARNING: This appliance is equipped for (natural gas or
propane) gas. Field conversion is not permitted.
INTRODUCTION

Page 6 20101-0-0306
Model VFP32FP VFP36FP
Input Maximum 32,000 36,000
Minimum 22,000 25,000
Minimum Firebox Opening
Height without standoff 32 3/4" 34 3/4"
Width 34” 39”
Depth 17 3/8" 17 3/8”
Gas Inlet 3/8” 3/8”
Accessories
EK-1 Embers Kit
PE-20 Platinum Embers
FBB4* Variable Speed Automatic Blower
VPP32A VFP32FP — Ceramic Aged Brick Liner
VPP36A VFP36FP — Ceramic Aged Brick Liner
Accessories For VFP(32,36)FP(30,31) Only
FRBC Battery Operated Remote Control
FRBTC Battery Operated Remote Control w/Thermostat
FREC Electric Remote Control
FWS Wall Switch
TMV Wall Thermostat, Millivolt - Reed Switch
TRW Remote Wall Thermostat
*FBB4 is standard (installed) on VFP(32,36)FP(21,31)
SPECIFICATIONS

Page 720101-0-0306
Water vapor is a by-product of gas combustion. An unvented room
heater produces approximately one (1) ounce (30ml) of water for
every 1,000 BTU's (.3KW's) of gas input per hour.
Unvented room heaters are recommended as supplemental heat (a
room) rather than a primary heat source (an entire house). In most
supplemental heat applications, the water vapor does not create a
problem. In most applications, the water vapor enhances the low
humidity atmosphere experienced during cold weather.
The following steps will help insure that water vapor does not
become a problem.
1. Be sure the heater is sized properly for the application, including
ample combustion air and circulation air.
2. If high humidity is experienced, a dehumidifier may be used
to help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat
source.
This heater shall not be installed in a confined space or unusually
tight construction unless provisions are provided for adequate
combustion and ventilation air.
The National Fuel Gas Code, ANSI Z223.1 defines a confined space
as a space whose volume is less than 50 cubic feet per 1,000 Btu per
hour (4.8m3 per kw) of the aggregate input rating of all appliances
installed in that space and an unconfined space as a space whose
volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8m3
per kw) of the aggregate input rating of all appliances installed in
that space. Rooms communicating directly with the space in which
the appliances are installed, through openings not furnished with
doors, are considered a part of the unconfined space.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings
of unusually tight construction, you must provide additional fresh
air.
Unusually tight construction is defined as construction
where:
a. Walls and ceilings exposed to the outside atmosphere have
a continuous water vapor retarder with a rating of one perm
or less with openings gasketed or sealed, and
b. Weather-stripping has been added on openable windows
and doors, and
c. Caulking or sealants are applied to areas such as joints
around window and door frames, between sole plates and
floors, between wall-ceiling joints, between wall panels, at
penetrations for plumbing, electrical, and gas lines, and at
other openings.
If your home meets all of the three criteria above, you must
provide additional fresh air. See “Ventilation Air From
Outdoors,” page 8.
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or
unconfined space.
Space: Includes the room in which you will install heater plus any
adjoining rooms with doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = cu. ft. (volume
of space)
Example: Space size 16 ft. (length) x 10 ft. (width) x 8 ft. (ceiling
height) = 1,280 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with
grills or openings, add the volume of these rooms to the total
volume of the space.
2. Divide the space volume by 50 cubic feet to determine the
maximum BTU/Hr the space can support.
(volume of space) ÷ 50 cu. ft. = (maximum
BTU/Hr the space can support)
Example: 1,280 cu. ft. (volume of space) ÷ 50 cu. ft. = 25.6
or 25,600 (maximum BTU/Hr the space can
support)
3. Add the BTU/Hr of all fuel burning appliances in the space.
Vent-free heater BTU/Hr
Gas water heater BTU/Hr
Gas furnace BTU/Hr
Vented gas heater BTU/Hr
Gas fireplace logs BTU/Hr
Other gas appliances* + BTU/Hr
Total = BTU/Hr
Example: Vented gas heater 20,000 BTU/Hr
Vent-free heater + 18,000 BTU/Hr
Total = 38,000 BTU/Hr
*Do not include direct-vent gas appliances. Direct vent draws
combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum BTU/Hr the space can support with
the actual amount of BTU/Hr used.
BTU/Hr (maximum the space can support)
BTU/Hr (actual amount of BTU/Hr used)
Example:
25,600 BTU/Hr (maximum the space can support)
38,000 BTU/Hr (actual amount of BTU/Hr used)
Warning: If the area in which the heater may be operated is smaller
than that defined as an unconfined space or if the building is of
unusually tight construction, provide adequate combustion and
ventilation air by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1, Section 5.3 or applicable local codes.
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR

Page 8 20101-0-0306
The space in the above example is a confined space because the
actual BTU/Hr used is more than the maximum BTU/HR the
space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If
the extra space provides an unconfined space, remove door to
adjoining room or add ventilation grills between rooms. See
Ventilation Air From Inside Building.
B. Vent room directly to the outdoors. See Ventilation Air From
Outdoors.
C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes
room unconfined.
If the actual BTU/Hr used is less than the maximum BTU/Hr the
space can support, the space is an unconfined space. You will need
no additional fresh air ventilation.
WARNING: You must provide additional ventilation air
in a confined space.
Ventilation Air
Ventilation Air From Inside Building (Figure 1)
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling
and one within 12" of the floor on the wall connecting the two
spaces (see options 1 and 2, Figure 1). You can also remove door
into adjoining room (see option 3, Figure 1). Each ventilation grill
or opening shall have a minimum free area of one square inch
per 1,000 BTUH of the total input rating of the gas equipment in
the confined space.
Figure 1
WARNING: Rework worksheet, adding the space of the
adjoining unconfined space. The combined spaces must have
enough fresh air to supply all appliances in both spaces.
Ventilation Air From Outdoors (Figure 2)
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling
and one with 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include
attics and crawl spaces. In most cases for direct communication
with the outdoors or direct communication through a vertical duct
a free area opening of one square inch per 4,000 BTU/Hr of heater
input rating for each grill. If a horizontal duct is used, a grill free
area or duct opening shall have a free area opening of one square
inch per 2,000 BTU/Hr for each grill. Follow the National Fuel
Code NFPA 54/ANSI Z223.1, Section 5.3 Air for Combustion and
Ventilation for required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into
attic if attic has a thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Figure 2
PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR (continued)

Page 920101-0-0306
Check all local codes for requirements, especially for the size and
type of gas supply line required.
Recommended Gas Pipe Diameter
Pipe Length Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat. L.P. Nat. L.P.
0-10 feet
0-3 meters
1/2”
12.7mm
3/8”
9.5mm
1/2”
12.7mm
3/8”
9.5mm
10-40 feet
4-12 meters
1/2”
12.7mm
1/2”
12.7mm
5/8”
15.9mm
1/2”
12.7mm
40-100 feet
13-30 meters
1/2”
12.7mm
1/2”
12.7mm
3/4”
19mm
1/2”
12.7mm
100-150 feet
31-46 meters
3/4”
19mm
1/2”
12.7mm
7/8”
22.2mm
3/4”
19mm
Note: Never use plastic pipe. Check to confirm whether your local
codes allow copper tubing or galvanized.
Note: Since some municipalities have additional local codes,
it is always best to consult your local authority and installation
code.
Installing a New Main Gas Cock
Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of
the unit. Where none exists, or where its size or location is not
adequate, contact your local authorized installer for installation
or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must
be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required
by the National Fuel Gas Code that a drip line be installed near
the gas inlet. This should consist of a vertical length of pipe tee
connected into the gas line that is capped on the bottom in which
condensation and foreign particles may collect.
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal
Tubing and Fittings
— ANS Z21.45 Assembled Flexible Appliance Connectors of
Other Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction The state of Massachusetts requires that a
flexible appliance connector cannot exceed three feet in length.
Figure 3
GAS SUPPLY

Page 10 20101-0-0306
Minimum Wall and Ceiling Clearances (Figure 4)
Sidewall Clearances: The clearance from the inside of the fireplace
to any combustible wall should not be less than 2".
Fireplace Side and Back Clearances: The fireplace outer casing
sides and back have zero clearance to combustibles.
Ceiling Clearances: The ceiling height should not be less than 36"
from the top of the hood.
Mantel Clearances: Vent free fireplace models must use the hood
supplied with the fireplace. If a combustible mantel is installed,
it must meet the clearance requirements detailed above.
Figure 4
2”
36”
COMBUSTIBLES
ALLOWED
MANTEL
HOOD
2”
7”
4”
9 3/4”
4 1/4”
6”
12 ½”
8”
15 1/4”
18”
10”
12”
Figure 5
Mantel Clearances (Figure 5)
Checking Manifold Pressure
VFP(32,36)FP(30,31)LN (Natural gas) will have a manifold
pressure of approximately 3.5" w.c. (.871kPa) for maximum input or
1.7" w.c. (.423kPa) for minimum input at the pressure regulator outlet
with the inlet pressure to the pressure regulator from a minimum
of 4.5" w.c. (1.120kPa) for the purpose of input adjustment to a
maximum of 10.5" w.c. (2.614kPa). VFP(32,36)FP(20,21)LN
(Natural gas) will have a manifold pressure of approximately 6.0"
w.c. (1.49kPa) at the pressure regulator outlet with the inlet pressure
to the pressure regulator from a minimum of 7.0" w.c. (1.74kPa)
for the purpose of input adjustment to a maximum of 10.5" w.c.
(2.615kPa). VFP(32,36)FP(30,31)LP (Propane gas) will have a
manifold pressure approximately 10.0"w.c. (2.49kPa) for maximum
input or 4.9"w.c. (1.220kPa) for minimum input at the pressure
regulator outlet with the inlet pressure to the pressure regulator
from a minimum of 11.0"w.c. (2.739kPa) for the purpose of input
adjustment to a maximum of 13.0"w.c. (3.237kPa).
VFP(32,36)FP(20,21)LP (Propane gas) will have a manifold
pressure approximately 10.0"w.c. (2.49kPa) at the pressure
regulator outlet with the inlet pressure to the pressure regulator
from a minimum of 11.0"w.c. (2.739kPa) for the purpose of input
adjustment to a maximum of 13.0"w.c. (3.237kPa).
A test gage connection is located downstream of the gas appliance
pressure regulator for measuring gas pressure. The connection is
a 1/8 inch (3mm) N.P.T. plugged tapping.
VFP(32,36)FP(30,31) Millivolt Control
The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge
over test point (Use test point “A” closest to control knob). After
taking pressure reading, be sure and turn captured screw clockwise
firmly to re-seal. Do not over torque. Check for gas leaks.
GAS SUPPLY (continued)
CLEARANCES

Page 1120101-0-0306
Do not attach combustible material to the mantel of your fireplace.
This is a fire hazard.
Figure 6
No greeting cards, stockings or ornamentation of any type should
be placed on or attached to the fireplace. This is a heating appliance.
The flow of heat can ignite combustibles.
Figure 7
COMBUSTIBLE MATERIALS

Page 12 20101-0-0306
JUNCTION BOX
ASSEMBLY
C
Figure 8
VFP32FP VFP36FP
A34" 39"
B29" 34"
C17 3/8" 17 3/8"
D31" 36"
E22 7/8" 24 7/8"
F32 3/4" 34 3/4"
G44 7/16" 48"
H44 7/16" 48"
I55 7/8" 60 7/8"
J35 3/4" 37 3/4"
FIREPLACE DIMENSIONS

Page 1320101-0-0306
A black hood and trim kit is furnished with each model
VFP(32,36)FP fireplace. The hood MUST be installed before the
fireplace is used. Failure to do so may create a possible fire hazard.
Attention: The hood is located behind top louver during shipment
of fireplace. Remove top louver for access to hood.
The trim kit is used to finish the fireplace. The trim kit is used in
place of brick, marble or other finishing material.
1. To remove top louver, lift louver and pull forward.
2. Open bottom louver.
3. Insert trim side left and trim side right into the fireplace.
Attach (4) Phillips screws through bottom and top clearance
hole on trim side left and trim side right and into fireplace.
4. Insert flange on fireplace hood on the top of the firebox in
the gap between the louver and firebox top.
5. Attach fireplace hood to fireplace with (3) Phillips screws.
See Figure 9.
6. Insert the trim top into the top, interior of the fireplace.
Position the (3) clearance holes in the trim top downward.
Align the (3) clearance holes with the (3) screw holes in
the top, interior of the fireplace. When the trim top contacts
the wall surface secure the trim top to the fireplace with (3)
Phillips screws.
7. Close bottom louver.
8. Replace top louver
Figure 9
Finishing
All joints (top, bottom and sides), where the wall or decorative
facing material meets the fireplace surround must be completely
sealed with a non-combustible material.
Hearth extensions are recommended, not a requirement for these
gas fireplaces.
Do not cover the louvers at any time with finishing materials. This
could cause this product to overheat and cause a fire.
In planning the installation for the fireplace, it is necessary to
determine where the unit is to be installed and whether optional
accessories are desired. Gas supply piping should also be planned
at this time.
The fireplace can be mounted on any of these surfaces:
1. A flat hard combustible or non-combustible surface.
2. A raised platform of combustible or non-combustible
material.
3. Four (4) corners of the fireplace so contact is made on all four
perimeter edges on the bottom of the unit.
(Example: Four (4) concrete masonry blocks.)
If the fireplace is installed directly on carpeting, tile or other
combustible material other than wood flooring, it should be
installed on a metal or wood panel extending the full width and
depth of the unit.
At this point, you should have decided what components to include
in your installation, and where the fireplace is to be located. If
this has not been done, stop and consult your dealer for assistance
with this planning.
INSTALLING HOOD AND TRIM KIT
PLANNING INSTALLATION

Page 14 20101-0-0306
1. Place fireplace in framing opening.
2. Using the four (4) nailing flanges provided with the fireplace,
attach two (2) flanges on each side. Attach flanges through
prepunched holes. Additional hole locations will be used for
different finishing material with thicknesses of 1/2”, 5/8” and
3/4”. Attach these flanges with screws provided, two (2) per
nailing flange.
3. Nailing flanges should fit directly against framing material.
Use at least one (1) nail per tab to secure in place.
Attention: Add 3 3/4" to "A" Dimensions when using flush
mantel base.
Figure 12
Fireplace framing can be built before or after the fireplace is set
in place. Framing should be positioned to accommodate wall
covering and fireplace facing material. The fireplace framing
should be constructed of 2 x 4 lumber or heavier.
Figure 11
Figure 10
VFP32FP VFP36FP
"A" 36 1/4" 38 1/4"
"B" 34 1/2" 39 1/2"
"C" 17 7/8" 17 7/8"
NAIL OR OTHER SUITABLE FASTENER
FIREPLACE FRAMING AND INSTALLATION

Page 1520101-0-0306
Placement of the glowing embers (rock wool) is very individual
and light coverage of the areas indicated will provide your best
effects. We recommend separation of the rock wool by hand and
make your coverage as light and fluffy as possible.
Place just enough embers on the burner to obtain the glow and a
gold yellow flame.
Do not place embers (rock wool) over large ports in rear portion
of burner.
A thin layer of glowing embers (rock wool) should be placed under
open space between the right and left middle logs.
Rock wool should not be placed in the area of the pilot
assembly.
Replacement of loose material (glowing embers) must be
purchased from Empire Comfort Systems, Inc. Application of
excess loose material (glowing embers) may adversely affect
performance of the heater. WARNING: All previously applied
loose material must be removed prior to reapplication.
Refer to Log Instruction Manual to order loose material (rock
wool).
Placing Lava Rock in Front of Burner on Fireplace Floor
Spread lava rocks on fireplace floor in front of the burner pan.
The lava rocks are for decorative effect and are not required for
fireplace operation.
ATTENTION: DO NOT PLACE LAVA ROCKS ON
BURNER, LOGS OR ROCK WOOL. THE LAVA ROCKS
SHOULD ONLY BE PLACED ON THE FIREPLACE
FLOOR.
PLACEMENT OF GLOWING EMBERS AND LAVA ROCK

Page 16 20101-0-0306
Flames from the pilot (rear right back side of the pan burner) as
well as the main flame should be visually checked as the log set
is installed.
In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.
NOTE: All flames will be random by design, flame height will
go up and down.
Glowing embers (rock wool) can cover the pan burner in between
the front and middle logs, but very little is necessary to cover this
area. Excess ember material causes the yellow flame to become
orange and stringy. Apply just enough to obtain slow glow and a
gold yellow flame.
Avoid any drafts that alter burner flame patterns. Do not allow
fans to blow directly into fireplace. Do not place a blower inside
the burner area of the firebox. Ceiling fans may create drafts that
alter flame patterns. Sooting and improper burning will result.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils, films or
bonding agents. These chemicals are not harmful, but may produce
annoying smoke and smells as they are burned off during the initial
operation of the appliance, possibly causing headaches or eye or
lung irritation. This is a normal and temporary occurrence.
The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windows or doors to allow odors to dissipate. Any odors remaining
after this initial break-in will be slight and will disappear with
continued use.
PERIODIC CLEANING – Refer to parts diagram for location
of items discussed below.
• Do not use cleaning fluid to clean logs or any part of
heater.
• Logs - brush with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate. Don’t remove ceramic media
from inside burner box.
• Inspect and clean burner air intake hole. Remove lint or
particles with brush. Failure to keep air intake hole clean will
result in sooting and poor combustion.
ANNUAL CLEANING/INSPECTION – Refer to parts
diagram for location of items discussed below.
• Inspect and clean burner air intake hole. Remove lint or
particles with vacuum or brush. Failure to keep air intake
hole clean will result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at
air intake holes.
• Verify flame pattern and log placement for proper
operation.
• Verify smooth and responsive ignition of main burner.
• Check level of ceramic media in burner. Burner should be
full, up to the level of openings in burner top.
OPERATION INSTRUCTIONS/FLAME APPEARANCE

Page 1720101-0-0306
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of
the control system and any gas control which has
been under water.
1. Set REMOTE/OFF/ON switch to "OFF."
2. Turn off all electric power to the appliance if service is to be
performed (if applicable).
3. Open bottom louver assembly.
4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.
5. Close bottom louver assembly.
1. STOP! Read the safety information label.
2. Set REMOTE/OFF/ON switch to "OFF."
3. Turn off all electric power to the
appliance (if applicable).
4. Open bottom louver assembly.
5. Push in gas control knob slightly and
turn clockwise to "OFF."
NOTE: Knob cannot be turned from
"PILOT" to "OFF" unless knob is
pushed in slightly. Do not force.
6. Wait ten (10) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow "B"
in the safety information above. If
you do not smell gas, go to the next
step.
7. Find pilot - Follow metal tube
from gas control. The pilot is
behind the burner on the right
side.
8. Turn gas control knob counterclockwise to "PI-
LOT."
9. Push in control knob all the way and hold in. Repeatedly
push the Piezo Ignitor Button until the pilot is lit. Continue
to hold the control knob in for about one (1) minute after
the pilot is lit. Release knob, and it will pop back up. Pilot
should remain lit. If it goes out, repeat steps 5 through 9.
• If knob does not pop up when released, STOP and IM-
MEDIATELY call a qualified service technician or gas
supplier.
• If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician or
gas supplier.
10. Turn gas control knob counterclockwise to
"ON."
11. Close bottom louver assembly.
12. Turn on all electric power to the appliance (if appli-
cable).
13. Set REMOTE/OFF/ON switch to desired setting.
GAS CONTROL KNOB
SHOWN IN "OFF" POSITION.
THERMOCOUPLE
(NATURAL)
ELECTRODE
PILOT
THERMOPILE
REMOTE
OFF
ON
THERMOCOUPLE
(LPG)
GAS CONTROL KNOB
SHOWN IN "OFF" POSITION.
THERMOCOUPLE
(NATURAL)
ELECTRODE
PILOT
THERMOPILE
REMOTE
OFF
ON
THERMOCOUPLE
(LPG)
GAS CONTROL KNOB
SHOWN IN "OFF" POSITION.
THERMOCOUPLE
(NATURAL)
ELECTRODE
PILOT
THERMOPILE
REMOTE
OFF
ON
THERMOCOUPLE
(LPG)
VFP(32,36)FP(30,31) LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
LIGHTING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE

Page 18 20101-0-0306
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of
the control system and any gas control which has
been under water.
3. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
TO TURN OFF GAS TO APPLIANCE
1. Set thermostat (gas control knob) to lowest setting.
2. Turn off all electric power to appliance if service is to be
performed (if applicable).
LIGHTING INSTRUCTIONS
in for about one (1) minute after the pilot is lit. Release
knob and it will pop back up. Pilot should remain lit. If
it goes out, repeat steps 4 through 8.
• If knob does not pop up when released, stop and
immediately call your service technician or gas
supplier.
• If the pilot will not stay lit after several tries, turn
the gas control knob to "OFF" and call your service
technician or gas supplier.
9. Attention! Gas control has an INTERLOCK latching
device. When the pilot is initially lit and the safety magnet
is energized (pilot stays "ON") the INTERLOCK latching
device becomes operative. If the gas control is turned to
the "OFF" position or gas flow to the appliance is shut
off, the pilot cannot be relighted until the safety magnet
is de-energized (approximately 60 seconds). There will
be an audible "click" when the safety magnet in the gas
control is de-energized. Pilot can now be relighted. Repeat
steps 4 through 8.
10. Turn gas control knob counterclockwise to
"5".
11. Turn on all electric power to appliance (if applicable).
12. Set thermostat (gas control knob) to desired setting from
"5" to "1 ".
1. STOP! Read the safety information above.
2. Set thermostat (gas control knob) to lowest setting.
3. Turn off all electric power to the appliance (if appli-
cable).
4. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
5. Wait ten (10) minutes to clear out any gas. Then smell
for gas, including near the floor. If you smell gas, STOP!
Follow "B" in the safety information above. If you don't
smell gas, go to the next step.
6. Find pilot - the pilot is
in front of the rear log
7. Turn gas control knob
counterclockwise to
"PILOT."
8. Push in gas control knob all the way and hold in. Repeat-
edly push the piezo ignitor button until pilot is lit (or use
a match to light pilot). Continue to hold the control knob
VFP(32,36)FP(20,21) LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING

Page 1920101-0-0306
Figures 13 and 15 show a correct pilot flame pattern. The correct
flame will be blue and will extend beyond the thermocouple. The
flame will surround the thermocouple just below the tip. A slight
yellow flame may occur where the pilot flame and main burner
flame meet. Figures 14 and 16 show an incorrect pilot flame pattern.
The incorrect pilot flame is not touching the thermocouple. This
will cause the thermocouple to cool. When the thermocouple cools,
the heater will shut down.
VFP(32,36)FP(30,31) PILOT
Correct Pilot Flame Pattern
Figure 13
Incorrect Pilot Flame Pattern
Figure 14
If pilot flame pattern is incorrect, as shown in Figure 14
• See Troubleshooting, page 21.
VFP(32,36)FP(20,21) PILOT
Correct Pilot Flame Pattern
Figure 15
Incorrect Pilot Flame Pattern
Figure 16
If pilot flame pattern is incorrect, as shown in Figure 16
• See Troubleshooting, page 21.
PILOT FLAME CHARACTERISTICS

Page 20 20101-0-0306
Figure 17
Warning:
Never use needles, wires, or similar cylindrical objects to
clean the pilot to avoid damaging the calibrated ruby that
controls the gas flow.
Cleaning and Pilot Maintenance
Oxygen Depletion Sensor Pilot (Figure 17)
When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:
1. Clean the ODS pilot by loosening nut B from the pilot tubing.
When this procedure is required, grasp nut A with an open end
wrench.
2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and
spider webs. Tighten nut B also by grasping nut A.
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation. Verify
proper operation after servicing.
Millivolt thermopile is self powered, gas valve does not require
110 volts. Maximum length of 20 feet of 16 AWG to conductor
wires is to be used with all optional switches.
Use the two leads (Red and Green) to attach optional
components.
Check 750 Millivolt System Operation
Millivolt system and all individual components may be checked
with a millivolt meter 0-1000 MV range.
Remote Receiver
Use the following steps to place the remote receiver adjacent to
the gas valve.
Attention: The remote receiver bracket is not used in this
installation.
1. The remote receiver can not be placed behind the gas valve
and burner assembly.
2. When facing the appliance, the remote receiver must be placed
to the right of the gas valve.
Install remote control receiver behind bottom louver.
Refer to remote control installation and operating instructions for
more details on remote control.
Keep the control compartment, logs and burner area surrounding
the logs clean by vacuuming or brushing area at least twice a
year.
THE LOGS CAN GET VERY HOT – HANDLE ONLY
WHEN COOL.
Always turn off gas to the pilot before cleaning. For relighting,
refer to lighting instructions located on the rating plate of the
log set.
Never obstruct the flow of the combustion and ventilation air. Keep
the front of the fireplace clear of all obstacles and materials.
Leave at least 36" clearance from the front of the fireplace.
Screens should be closed during operation.
Figure 18
REMOTE/OFF/ON SWITCH
A DISTANCE/FERME/OUVERT
INTERRUPTEUR
IF ANY OF THE ORIGINAL WIRE
AS SUPPLIED WITH THIS UNIT
MUST BE REPLACED, IT MUST BE
REPLACED WITH NUMBER 18, 150°C
WIRE OR ITS EQUIVALENT.
SI UN DES FILS ELECTRIQUES
ORIGINAUX, VENANT DU FABRICANT
AVEC CETTE UNITE, DOIT ETRE
REMPLACE, VOUS DEVEZ LE
REMPLACER AVEC UN FIL
ELECTRIQUE DE NUMERO 18,
150 °C DU L'EQUIVALENT.
THERMOPILE
GAS VALVE
THERMOCOUPLE
(NATURAL)
OFF
ON
REMOTE
(OPTIONAL) REMOTE CONTROL RECEIVER
(FACULTATIVE) CONTROLE E DISTANCE
DU RECEPTEUR
(OPTIONAL) WALL SWITCH
INTERRUPTEUR MURAL
(FACULTATIVE)
(OPTIONAL) THERMOSTAT
(FACULATIVE) THERMOSTAT
WIRING DIAGRAM
GAS VALVE
VALVE DE GAZ
REMOTE/OFF/ON SWITCH
A DISTANCE/OUVERT/
FERME INTERRUPTEUR
REMOTE CONTROL RECEIVER/
THERMOSTAT/ CONTROLE E
DISTANCE DU RECEPTEUR
HN
VEILLEUSE
PILOT
THERMOCOUPLE
(LPG)
WIRING
MAINTENANCE