White Mountain Hearth LS-24RS-2 Quick start guide

Page 1
INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
LOG SET FOR UNVENTED
GAS LOG HEATER
OR
VENTED DECORATIVE APPLIANCE
MODELS
LS-18RS-1/LS-18RSS-1
LS-24RS-2/LS-24RSS-1
LS-30RS-2/LS-30RSS-1
WARNING:Ifnotinstalled,operatedandmain-
tained in accordance with the manufacturer's
instructions, this product could expose you
tosubstancesinfuelorfromfuelcombustion
which can cause death or serious illness.
LogsetscomplywithANSIZ21.11.2Unvented
Heaters and also comply with ANSI Z21.60
Decorative Vented Appliances for Solid Fuel
Burning Fireplaces. State or local codes may
only allow operation of log sets in a vented
configuration. Check your state or local
codes.
The White Mountain Log Collection
— Do not store or use gasoline or other
ÀDPPDEOH YDSRUV DQG OLTXLGV LQ WKH YL-
cinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
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  'RQRWWRXFKDQ\HOHFWULFDOVZLWFKGR
not use any phone in your building.
  ,PPHGLDWHO\ FDOO \RXU JDV VXSSOLHU
from a neighbor’s phone. Follow the
gas supplier’s instructions.
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FDOOWKH¿UHGHSDUWPHQW
— Installation and service must be per-
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agency or the gas supplier.
WARNING: If the information in these in-
VWUXFWLRQVDUHQRWIROORZHGH[DFWO\D¿UH
or explosion may result causing property
damage, personal injury or loss of life.
Installer: Leave this manual with the appli-
ance.
Consumer: Retain this manual for future
reference.
SASSAFRAS
SASSAFRAS SUPER SIZE


28189-0-1210Page 2
Section Page
Important Installation Guidelines....................................................................................................3
General Information........................................................................................................................3
Requirements for Canada..............................................................................................................4
Sassafras Super Size Log Placement............................................................................................5
Ember Placement LS-18RSS-1 Photos .........................................................................................6
Ember Placement LS-24RSS-1 Photos .........................................................................................7
Ember Placement LS-30RSS-1 Photos .........................................................................................8
Sassafras Log Placement ..............................................................................................................9
Ember Placement LS-18RS Photos.............................................................................................10
Ember Placement LS-24RS Photos............................................................................................. 11
Ember Placement LS-30RS Photos.............................................................................................12
Parts Lists and Parts Views..........................................................................................................13
Master Parts Distributor List.........................................................................................................14
How to Order Repair Parts...........................................................................................................14
Appliance Service History ............................................................................................................15
TABLE OF CONTENTS

28189-0-1210 Page 3
Proper Log Placement
Log placement is critical to proper burner performance. Logs must
be correctly positioned onto the burner. The photos in this manual
show the proper pinned position for logs on this set. Owners need
to be shown proper log placement and instructed not to move the
logs.
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the photos. Malformed logs or logs with sloppy pin holes must be
replaced.
Proper Placement of Rock Wool and Decorative Lava Rock
Rock wool can be added to burners for a glowing ember effect. It
mustbepositionedonlyonthefrontportionoftheburner.Thephotos
in this manual show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed
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obstructions build-up around or inside the venturi. Any obstruction
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inlet and/or is not aligned with the venturi.Any misalignment of the
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WKHRUL¿FHWRWKHLQOHWRIWKHYHQWXULWXEH
Ceiling Fans, Portable Fans or Logs Installed Near Cold Air
Returns
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during the operation of vent-free logs. If the air blows directly into
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turned off or redirected. Ceiling fans could be reversed to possibly
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situation.
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WARNING: 'RQRWXVHDEORZHULQVHUWKHDWH[FKDQJHULQVHUWRU
other accessory not approved for use with this heater.
Candles
Avoidtheuseofscentedordecorativecandleswhilethelogsetisin
operation.Candlesproducearesidueintheairthatcreatesasootlike
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soot.Theamountoftimeburnedandthequantityofcandlesburned
will determine the amount of soot produced and deposited.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not deposit
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Do not continue to operate the log set.
Sunken Fireplace
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Glass Doors
Make sure that glass doors are open during all operations of the
logset.Theopeningoftheglassdoorframeshouldbethedimension
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Wood Burning Fireplaces
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free of all creosote before installing a gas burning log set. Creosote
will soften when heated and can drop on the logset causing odors
and possibly sooting.
WARNING:%HIRUHLQVWDOOLQJLQDVROLGIXHOEXUQLQJ¿UHSODFHWKH
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mentor accessories and repair andservicing of equipment shall be
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personorthrougharepresentativeisengagedinandisresponsible
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authority having jurisdiction.
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RI ORFDO FRGHV ZLWK WKH National Fuel Gas Code, ANSI Z223.1/
NFPA54.*
*Available from the American National Standards Institute, Inc. 11 West
42nd St., New York, N.Y. 10018.
State of Massachusetts: The installation must be made by a
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chusetts.
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room heaters shall provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
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bathrooms.
IMPORTANT INSTALLATION GUIDELINES
GENERAL INFORMATION

28189-0-1210Page 4
REQUIREMENTS FOR CANADA
This unit cannotEHLQVWDOOHGLQD819(17('DSSOLFDWLRQ
this unit can only be installed as a VENTED application
with these requirements.
IMPORTANT SAFETY INFORMATION
This unit complies with ANSI Z21.60and CGA 2.26 Decora-
tive Gas Appliances For Installation In Solid Fuel Burning
)LUHSODFHV 'R QRW EXUQ ZRRG RU VROLG IXHOV LQ D ¿UHSODFH
where a decorative gas log set is installed. This appliance is
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¿UHSODFHRUPDQXIDFWXUHG¿UHSODFH
Warning: $Q\PRGL¿FDWLRQWRWKLVJDVORJVHWRUWRFRQWUROV
can be dangerous. Improper installation or use of the gas
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combustion and ventilation air or in the absence of
local codes follow the National Fuel Gas Code ANSI
=86 LQVWDOODWLRQ RU &$1&*$% ,QVWDOOD-
tion Code (Canada installation).
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ment is important to achieve optimum look and perfor-
manceofyourgaslogset.The logs havebeendesigned
for easy location and placement on the grate and must
be followed for proper operation.
3. Do not operate this log set with glass doors in the closed
SRVLWLRQ$¿UHSODFHVFUHHQPXVWEHLQSODFHZKHQWKH
log set is burning. Adequate combustion air must be
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DQFH&KHFNIRUDQRSHQÀXHDQGDGHTXDWHFRPEXVWLRQ
air into the room. A damper clamp must be installed on
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WLRQ  5HIHU WR ¿UHSODFH RZQHUV PDQXDO ,167$//,1*
DAMPER CLAMP section.
4. Young children must be carefully supervised when they
are in the same room as the gas log while in operation.
'RQRWSODFHVWRFNLQJVFORWKLQJRUDQ\ÀDPPDEOHPD-
WHULDODERYHRUQHDUWKH¿UHSODFH
5. Do not substitute or use materials other than those sup-
plied for use with the log set.
6. Also refer to IMPORTANT SAFETY INFORMATION in
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:$51,1* '2 127 23(5$7( 7+,6 *$6 /2* 6(7
WITH GLASS DOORS CLOSED
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placed on or near the appliance.
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operation.
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components of this appliance are treated with certain
RLOV ¿OPV RU ERQGLQJ DJHQWV 7KHVH ERQGLQJ DJHQWV
are not harmful but may produce annoying smoke and
smells as they are burned off during initial operation of
the appliance. This is a normal temporary occurrence.
A window should be opened during the initial bake out
period.
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chimney cleaner.
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service person. The appliance should be inspected
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person. More frequent cleaning may be required due to
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circulating air passageways of the appliance be kept
clean.
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VWUXFWWKHÀRZRIYHQWLODWLRQDLU
 Do keep the appliance area clear and free from com-
EXVWLEOHPDWHULDOJDVROLQHDQGRWKHUÀDPPDEOHYDSRUV
and liquids.
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RIWKHVROLGIXHOEXUQLQJ¿UHSODFHPXVWEHSHUIRUPHGE\
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 Do make a periodic visual check of pilot and burners.
Clean and replace damaged parts.
 Do not use this appliance if any part has been under
ZDWHU ,PPHGLDWHO\ FDOO D TXDOL¿HG VHUYLFH WHFKQLFLDQ
to inspect the appliance and to replace any part of the
control system and any gas control which has been un-
der water.
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installed.
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Appliances for Solid Fuel Burning Fireplaces. State or
local codes may only allow operation of this appliance
LQ D YHQWHG FRQ¿JXUDWLRQ &KHFN \RXU VWDWH RU ORFDO
codes.

28189-0-1210 Page 5
PROPER INSTALLATION SEQUENCE:
LS-(18, 24, 30)RSS
(Figure 1)
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 3ODFH ULJKW UHDU  ORJ RQWR ULJKW UHDU SLQ RQ UHDU ORJ
support.
 3ODFHOHIWIURQWORJRQWRWZROHIWIURQWSLQVRQEXUQHU
pan.
 3ODFHULJKWIURQWORJRQWRWZRULJKWIURQWSLQVRQEXUQHU
pan.
 ,QVHUWERVVRQOHIWWRSORJLQWRUHFHVVRQOHIWVLGHRIOHIW
UHDUORJDQGRQWROHIWVLGHRIOHIWIURQWORJ
 ,QVHUWERVVRQFHQWHUWRSORJLQWRUHFHVVRQULJKWVLGHRI
OHIWIURQWORJ
 ,QVHUWURXQGERVVDQGVTXDUHUHFHVVRQULJKWWRSORJLQWR
UHFHVVDQGERVVRQFHQWHUWRSORJ
8. Compare the completed log installation with the appropriate
photo from pages 6 through 8. Review previous steps to make
any necessary adjustments.
9. Log placement is completed.
Attention: Do not use Figure 1 to order replacement logs. Refer to
Page13 Parts Listand Parts Viewto orderlogs for yourappropriate
model number.
Apply loose material (glowing embers) per appropriate Installation
,QVWUXFWLRQVDQG2ZQHUV0DQXDO5HSODFHPHQWRIORRVHPDWHULDO
JORZLQJHPEHUVPXVWEHSXUFKDVHGIURP(PSLUH&RPIRUW6\VWHPV
,QF$SSOLFDWLRQ RI H[FHVV ORRVH PDWHULDO JORZLQJ HPEHUV PD\
adversely affect performance of the heater.
WARNING:All previously applied loose material must be removed
prior to reapplication.
Replacement Loose Material (glowing embers) Part Number
LS-18RSS 15999
LS-24RSS 15970
LS-30RSS 15970
Platinum Bright Embers PE20-1
Note:Asinglelayer of embersis tobe usedwhen applyingPlatinum
Bright Embers (alone or in combination with production embers)
to the burner.
%HIRUH\RXEHJLQ'RQRWKDQGOHWKHVHORJVZLWK\RXUEDUHKDQGV$OZD\VZHDUJORYHVWRSUHYHQWVNLQLUULWDWLRQ$IWHUKDQGOLQJORJVZDVK
your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result if the logs are
QRWSURSHUO\DQG¿UPO\SRVLWLRQHGLQWKHDSSOLDQFH
Refer to Figure 1 for the following warning.
Warning:)DLOXUHWR SRVLWLRQWKH SDUWVLQ DFFRUGDQFHZLWK WKLVGLDJUDP RUIDLOXUH WRXVHRQO\SDUWVVSHFL¿FDOO\ DSSURYHGZLWK WKLV
appliance may result in property damage or personal injury.
Log Placement
LS-(18, 24, 30)RSS Logs
Figure 1
The following WARNING applies when log set is installed onto an
unvented gas burner assembly.
:$51,1* 7KLV DSSOLDQFH LV HTXLSSHG IRU QDWXUDO RU
propane) gas. Field conversion is not permitted.
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
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


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SASSAFRAS SUPER SIZE LOG PLACEMENT

28189-0-1210Page 6
 
 
   
       
   
       
   
             
EMBER PLACEMENT LS-18RSS-1 PHOTOS

28189-0-1210 Page 7
   
 
 
       
   
      
       
   
             
EMBER PLACEMENT LS-24RSS-1 PHOTOS

28189-0-1210Page 8
   
   
      
       
   
      
      
EMBER PLACEMENT LS-30RSS-1 PHOTOS

28189-0-1210 Page 9
PROPER INSTALLATION SEQUENCE:
LS-(18, 24, 30)RS
(Figure 1)
 3ODFHOHIWUHDUORJRQWROHIWUHDUSLQRQUHDUORJVXSSRUW
 3ODFH ULJKW UHDU  ORJ RQWR ULJKW UHDU SLQ RQ UHDU ORJ
support.
 3ODFHOHIWIURQWORJRQWRWZROHIWIURQWSLQVRQEXUQHU
pan.
 3ODFHULJKWIURQWORJRQWRWZRULJKWIURQWSLQVRQEXUQHU
pan.
 ,QVHUWERVVRQOHIWWRSORJLQWRUHFHVVRQOHIWVLGHRIOHIW
UHDUORJDQGRQWROHIWVLGHRIOHIWIURQWORJ
 ,QVHUWERVVRQULJKWWRSORJLQWRUHFHVVRQULJKWVLGHRI
OHIWIURQWORJ
7. Compare the completed log installation with the appropriate
photo from pages 10 through 12. Review previous steps to
make any necessary adjustments.
8. Log placement is completed.
Attention: Do not use Figure 1 to order replacement logs. Refer to
Page13 Parts Listand Parts Viewto orderlogs for yourappropriate
model number.
Apply loose material (glowing embers) per appropriate Installation
,QVWUXFWLRQVDQG2ZQHUV0DQXDO5HSODFHPHQWRIORRVHPDWHULDO
JORZLQJHPEHUVPXVWEHSXUFKDVHGIURP(PSLUH&RPIRUW6\VWHPV
,QF$SSOLFDWLRQ RI H[FHVV ORRVH PDWHULDO JORZLQJ HPEHUV PD\
adverselyaffectperformanceof theheater.WARNING:Allpreviously
applied loose material must be removed prior to reapplication.
Replacement Loose Material (glowing embers) Part Number
Note: Asinglelayer ofembers isto beused when applyingPlatinum
Bright Embers (alone or in combination with production embers)
to the burner.
%HIRUH\RXEHJLQ'RQRWKDQGOHWKHVHORJVZLWK\RXUEDUHKDQGV$OZD\VZHDUJORYHVWRSUHYHQWVNLQLUULWDWLRQ$IWHUKDQGOLQJ
ORJVZDVK\RXUKDQGVJHQWO\ZLWKVRDSDQGZDWHU
All Logs
The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result
LIWKHORJVDUHQRWSURSHUO\DQG¿UPO\SRVLWLRQHGLQWKHDSSOLDQFH
Refer to Figure 1 for the following warning.
Warning: )DLOXUHWRSRVLWLRQWKHSDUWVLQDFFRUGDQFHZLWKWKLVGLDJUDPRUIDLOXUHWRXVHRQO\SDUWVVSHFL¿FDOO\DSSURYHG
with this appliance may result in property damage or personal injury.
Log Placement
LS-(18, 24, 30)RS Logs
Figure 1
The following WARNING applies when log set is installed onto an
unvented gas burner assembly.
:$51,1* 7KLV DSSOLDQFH LV HTXLSSHG IRU QDWXUDO RU
propane) gas. Field conversion is not permitted.
LS-18RS 15999
LS-24RS 15970
LS-30RS 15970
Platinum Bright Embers PE-20-1
SASSAFRAS LOG PLACEMENT

28189-0-1210Page 10
 
 
 
 
           
           
EMBER PLACEMENT LS-18RS-1 PHOTOS

28189-0-1210 Page 11
 


         
    
   
EMBER PLACEMENT LS-24RS-2 PHOTOS

28189-0-1210Page 12
 
 
 
 
          
         
EMBER PLACEMENT LS-30RS-2 PHOTOS

28189-0-1210 Page 13
Attention::KHQRUGHULQJSDUWVLWLVYHU\LPSRUWDQWWKDWpart number and description of part coincide.
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
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


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





REFRACTORY SASSAFRAS LOG SETS
INDEX
NO. PART NO. DESCRIPTION
1 R-6369 RIGHT FRONT LOG (18)
1 R-6376 RIGHT FRONT LOG (24)
1 R-6381 RIGHT FRONT LOG (30)
2 R-6371 RIGHT REAR LOG (18)
2 R-6378 RIGHT REAR LOG (24)
2 R-6383 RIGHT REAR LOG (30)
3 R-6368 LEFT FRONT LOG (18)
3 R-6375 LEFT FRONT LOG (24)
3 R-6380 LEFT FRONT LOG (30)
4 R-6370 LEFT REAR LOG (18)
4 R-6377 LEFT REAR LOG (24)
4 R-6382 LEFT REAR LOG (30)
5 R-6373 5,*+7723/2*$1'
6 R-6372 /()7723/2*$1'
REFRACTORY SASSAFRAS SUPER SIZE LOG SETS
INDEX
NO. PART NO. DESCRIPTION
1 R-6369 RIGHT FRONT LOG (18)
1 R-6376 RIGHT FRONT LOG (24)
1 R-6381 RIGHT FRONT LOG (30)
2 R-6371 RIGHT REAR LOG (18)
2 R-6378 RIGHT REAR LOG (24)
2 R-6383 RIGHT REAR LOG (30)
3 R-6368 LEFT FRONT LOG (18)
3 R-6375 LEFT FRONT LOG (24)
3 R-6380 LEFT FRONT LOG (30)
4 R-6370 LEFT REAR LOG (18)
4 R-6377 LEFT REAR LOG (24)
4 R-6382 LEFT REAR LOG (30)
5 R-8289 /()7723/2*$1'
6 R-8290 RIGHT TOP LOG (18)
6 R-8294 RIGHT TOP LOG (24)
6 R-8297 RIGHT TOP LOG (30)
7 R-8291 &(17(5723/2*$1'
PARTS LIST & PARTS VIEW

28189-0-1210Page 14
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nature of the problem with the unit.
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Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equip-
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Dey Distributing
1401 Willow Lake Boulevard
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Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater & Hearth
East Coast Energy Products
10 East Route 36
:HVW/RQJ%UDQFK1-
Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
+DUWIRUG&7
Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater & Hearth and Grills
MASTER PARTS DISTRIBUTOR LIST
Parts Not Under Warranty
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WRUVOLVW)RUEHVWUHVXOWVWKHservice person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is UHTXLUHG for
warranty parts.
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name plate on your equipment. Then determine the Part Number (notWKH,QGH[1XPEHUDQGWKH'HVFULSWLRQRIHDFKSDUWIURPWKHIRO-
lowing illustration and part list. Be sure to give all this information . . .
Appliance Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
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HOW TO ORDER REPAIR PARTS

28189-0-1210 Page 15
APPLIANCE SERVICE HISTORY
Date Dealer Name Service Technician Name Service Performed/Notes

28189-0-1210Page 16
EMPIRE
EMPIRE
Comfort Systems
Empire Comfort Systems Inc.
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[email protected].
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www.empirecomfort.com