Widex CLEAR C4-CIC-TR User manual

User instrUctions
The clear™440 SerieS
C4-CIC/C4-CIC-TR model
Completely-in-canal

CONTENTS
SYMBOLS........................................
THEHEARINGAID ................................
Rightleftidentification ............................
Acousticindicators ................................
Thebattery......................................
Insertingthebattery ............................
Lowbatteryindication ..........................
Turningthehearingaidonandoff..................
Positioningthehearingaid ........................
Removingthehearingaid .........................
Volumeadjustment...............................
Lostpartneralarm................................
Listeningprograms ...............................
Switchingbetweenthelisteningprograms ........
Zen..........................................
CLEANING......................................
Thehearingaid ..................................
Thesoundoutlet .................................
Thereliefvent ...................................
Themicrophoneopening..........................
NANOCAREWAXGUARD .........................
ChangingtheNanoCarewaxguard .................
ACCESSORIES...................................
INCASEOFMALFUNCTION .......................
CARINGFORYOURHEARINGAID..................
WARNINGS.....................................
ADVICE ........................................
REGULATORYINFORMATION......................
2 3
YOURWIDEXCLEAR™
HEARINGAID
(Tobefilledoutbythehearinghealthcareprofessional)
Date _____________________________________
Batterysize _______________________________
Vent
Short
Fulllength
None

4 5
SYMBOLS
The following symbols will be used throughout the
manual
WARNING
Messages with this heading indicate serious adverse reactions,
potential safety hazards and inadequate performance of device.
CAUTION
Messages with this heading indicate/include information regard-
ing any special care to be exercised.
Non-ionizing radiation.
Not for general waste.
THEHEARINGAID
 Microphoneopening
 Batterydrawer
 Nailgrip
 Onofffunction
 Soundoutlet
 NanoCarewaxguard
 Extractioncord
 Reliefvent(short)
 Reliefvent(fulllength)
Onpageofthisbookletyourhearinghealthcarepro-
fessional can indicate the type of vent used in your
hearingaidifany

6 7
WARNING
This booklet contains important information and instructions.
Please read this booklet carefully before you start using the
hearing aid.
NOTE
Your hearing aid and accessories may not look exactly as illustrat-
ed in this booklet. We also reserve the right to make any changes
considered necessary.
Intendeduse
TheCLEARhearingaidsareintendedasairconduction
amplificationdevicestobeusedineverydaylistening
environmentsTheCLEARhearingaidsmaybeprovid-
edwiththeZenprogramintendedtoprovidearelaxing
soundbackground(iemusicnoisesource)foradults
whodesiretolistentosuchabackgroundinquiet
Indicationsforuse
Thedevicesareindicatedforindividualswitharangeof
hearinglossseverityfromminimal(dBHL)tomod-
eratelysevere(dBHL)andallhearinglossconfigu-
rations
Theyaretobeprogrammedbylicensedhearinghealth-
care professionals (audiologists hearing aid special-
ists otolaryngologists) who are trained in hearing
(re)habilitationaswellastinnitusmanagement
Descriptionofdevice
Thehearingaidusesaproprietarywirelesstechnology
WidexLinktoenablecommunicationbetweentheleft
andtherighthearingaidsaswellasbetweenthehear-
ingaidsandtheDEXaccessories

8 9
Rightleftidentification
Most models will be marked with
aredWidexlogofortherightear
andabluelogofortheleftearThe
arrow shows the position of the
logoAnothermodelhasaredora
blueshellrespectively
Acousticindicators
Thehearingaidmaybesettoproduceasignaltoin-
dicatetheuseofcertainfunctionsThesignalmaybe
a spoken message or tones adjusted by the hearing
healthcare professional in consultation with you The
signalcanalsobedeactivated
Adjustingvolumeviaremotecontrol Tone* Off
ConfirmingRCprogramkeyuse Clicking
sound Off
Changingprogramviaremotecontrol MessageTones Off
Startingupthehearingaid Message Tone Off
Warningaboutlowbattery Message tones Off
Warningaboutlostpartner Message Off
Servicereminder Message Off
*Boldindicatesstandardsetting
Yourhearingaidmaybeprovidedwithalisteningpro-
gram called Zen It makes musical tones (and some-
timesarushingnoise)inthebackgroundThesesounds
areshapedaccordingtoyourhearingloss

10 11
Thebattery
Werecommendzinc-airbatteriesUseasizebattery
forthehearingaid
To obtain replacement batteries please consult your
hearinghealthcareprofessionalItisimportanttotake
noteoftheexpirationdateandtherecommendations
onthebatterypackregardingdisposalofusedbatter-
iesOtherwisethereisariskthatthebatterylifemay
bereduced
Insertingthebattery
Before inserting a new battery into the
hearingaidremembertoremovetheadhe-
sivetabOncethetabhasbeenremoved
thebatterywillstartfunctioningafterafew
seconds
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
Use the nail grip to open the
battery drawer Do not press the
battery drawer beyond the open
position
Placethebatteryinthedrawersothatthesmallplus()
signonthebatteryisvisiblewhenyouholdthehear-
ingaidasshown
Youcanusethebatterymagnetprovidedtosteerthe
batteryintoplace
Ifthebatterydrawerdoesnotcloseeasilythebattery
isincorrectlyinserted
Whenchangingbatteryitisa goodideatohold the
hearingaidoveratable

12 13
Lowbatteryindication
An acoustic indicator will sound when the battery is
nearly exhausted unless this function has been disa-
bled (see page ) We recommend that you always
haveasparebatterywithyou
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.
Turningthehearingaidonandoff
Thebatterydrawerofthehearingaidalsofunctionsas
theonoffswitch
Closethebatterydrawertoturn
onthehearingaidAnacoustic
indicator will indicate that the
hearing aid has been switched
onunlessthisfunctionhasbeen
disabled
Openthebatterydrawertoturn
offthehearingaid
Pleaseremembertoturnoffthehearingaidwhenitis
notinuseRemovethe battery ifthehearing aidwill
notbeusedforseveraldays

14 15
Positioningthehearingaid
Closethebatterydrawercompletely
Holdyourhearingaidbytheextrac-
tioncordwithyourthumbandfore-
finger Slowly guide the hearing aid
intoyourearcanaluntilyoufeelre-
sistance
Letgooftheextractioncordanduse
the tip of your forefinger to gently
pushthehearingaidintoyourearun-
tilitrestscomfortablyinyourcanal
To help position the hearing aid
properlyyoucouldpulltheouterear
backwardsandupwardswiththeop-
positehand
Removingthehearingaid
Gentlypulltheextractioncordwith
yourthumbandforefinger
Ifitisdifficultyoucantrytomove
the hearing aid carefully from side
to side while pulling the extraction
cordItmayalsohelptopulltheout-
erearbackwardsandupwardswith
theoppositehand

16 17
Volumeadjustment
Thehearingaidvolumeisadjustedautomaticallyinac-
cordancewithyoursoundenvironment
Ifyou havearemotecontrolyou can also adjustthe
volumemanuallyormuteyourhearingaidAnyadjust-
mentofthevolumesettingwillbecancelledwhenyour
hearingaidisturnedofforwhenyouchangeprogram
Inthedefault settinganyvolume adjustmentvia the
remotecontrolwillaffectbothhearingaids
Toaltertheincrementsinwhichthevolumeisincreased
ordecreasedconsultyourhearinghealthcareprofes-
sional
Ifyouhavea remotecontrolpleasealsoreferto the
userinstructionsforthis
Tomutethehearingaidwitharemotecontrol
Keep pressing the volume down key on the remote
controlafterthelongbeep-tonehassoundedandun-
tilitstopsPressingoneofthevolumekeysbrieflywill
bringbackthesound
CAUTION
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing healthcare
professional.
Lostpartneralarm
(NoteOnlyapplicableifthisfeaturehasbeenactivated
byyourhearinghealthcareprofessional)
Ifoneofyourhearingaidsfallsoutofyourearand
orthebatteryisexhaustedatonesignalandaspoken
messagewillsoundtwotimesintheotherhearingaid

18 19
Listeningprograms
Bydefaultyourhearingaidhasonelisteningprogram
Ifyouhavearemotecontrolyourhearingaidmaybe
providedwithfiveofthefollowingprogramsplusthe
specialZenprogramcalledZenPleasealsoreferto
theuserinstructionsforyourremotecontrol
Master Standard
Music Forlisteningtomusic
TV ForlisteningtotheTV
Comfort Attenuatesbackgroundnoise
Audibility
Extender Makeshigh-frequencysoundsaudible
Phone Forlisteningtothetelephone
Zen Generatesdifferentkindsoftones
Compoundprograms




TheMasterprograminoneearand
ZenAudibilityExtenderorPhonein
theother
Zen SpecialZenprogramwithuptothree
differentZenstyles
Ifyourneedschangeovertimethecombinationoflis-
teningprogramscanbealtered
Zenprogram
Yourhearingaidmaybeprovidedwithauniqueoption-
allisteningprogramcalledZenItmakesmusicaltones
(andsometimesarushingnoise)inthebackgroundus-
ingthelatestin fractaltechnologyThesesoundsare
shapedaccordingtoyourhearinglosssoyoucanlis-
tentothematanytimeandatanyplacewithasimple
pushoftheRCprogramkeyTheZenprogrammaybe
used alone (without amplification) in quiet when you
arenotrequiredtohearsurroundingsoundsOritmay
beusedwithanotherprogramsoboththesurrounding
sounds and the generated sounds (fractal tones and
noise)areheardtogether

20 21
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should not
be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
healthcare professional.
ThedurationoftheZenplaytimecanbesetbyyour
hearing healthcare professional according to your
needs
Benefits
The Zen program may provide a relaxing listening
backgroundforsomepeopleWhentheZenprogram
isusedinatinnitusmanagementprogramitswearer
mayexperiencesomerelieffromtinnitus
Indicationsforuse
The Zen program is intended to provide a relaxing
soundbackground(iemusicnoisesource)foradults
whodesiretolistentosuchabackgroundinquietIt
maybeusedasasoundtherapytoolinatinnitustreat-
mentprogramthatisprescribedbyahearinghealth-
careprofessional(audiologistshearingaidspecialists
otolaryngologists) who is trained in tinnitus manage-
ment
Directionsforuse
TheZenprogramcanbeactivatedwithasimplepush
oftheprogramkeyontheremotecontrolDepending
on how your hearing healthcare professional has set
uptheprogramyoucanaccesstheZenprogrambya
“short-press”oftheprogramkeyora“long-press”of
theprogramkey

22 23
Priortoanytinnitusmanagementprogramitisadvis-
able that you seek medical attention to exhaust any
medicalorsurgicaltreatmentoptions
Useyourhearing aidandtheZenprogramaccording
tothedirectionsandschedulerecommendedbyyour
hearinghealthcareprofessionals
Warnings
UseoftheZenprogrammayinterferewithhearingeve-
rydaysoundsincludingspeechItshouldnotbeused
when hearing such sounds is important Switch the
hearingaidtoanon-Zenprograminthosesituations
Risks
Therearenoknownrisksorsideeffectsassociatedwith
theuseoftheZenprogramHoweverconsistentwith
ourrecommendationsontheuseofconventionalhear-
ingaidsstopusingthehearingaids(andtheZenpro-
gram)andseekattentionfromyourhearinghealthcare
professionalifanyofthefollowingsymptomsarenot-
ed
• Skinirritation
• Perceiveddecreaseinloudnesstoleranceofsounds
speechnotasclearorworseningtinnitus
• “Short-press”option–theprogramkeyispressedfor
lessthanasecondAtmosttwolisteningprograms
canbeprogrammedforZen
• “Long-press” option – the program key is pressed
and held for more than  second Up to three Zen
stylesareavailableA“short-press”oftheprogram
key in the long-press mode will allow you to cycle
through the available Zen styles You can exit the
“long-press”modebypressingandholdingthepro-
gramkeyformorethanasecond
Because of the unique ways in which Zen is pro-
grammedinyourhearingaidpleasefollowtherecom-
mendationsofyourhearinghealthcareprofessionalsas
tohowtousetheprogramwhentousetheprogram
andorhowlongtousetheprogram
Precautions
ToensurethesafetyandeffectivenessoftheZenpro-
gramwhenusedasasoundtherapytoolfortinnitus
the tinnitus management program must be designed
and conducted by hearing healthcare professionals
who are trained in tinnitus management A tinnitus
managementprogramshouldincludeacompleteaudi-
ologicalevaluationtinnitusdiagnosiscounselinguse
ofproperamplificationandorsoundtherapytools

24 25
Switchingbetweenthelisteningprograms
Each time you change program via a remote control,
an acoustic indicator will sound unless this function
has been disabled.
Program Messageoroneshortbeep
Program Messageortwoshortbeeps
Program Messageorthreeshortbeeps
Program Messageoronelongandoneshortbeep
Program Messageoronelongandtwoshortbeeps
Zen Messageortone
In the default setting, both your hearing aids will be
affected when you change programs.
Zen
Thisprogramisaccessedviaalongpress(twosecs)
ontheRCprogramkeyAshortpressthenallowsyou
tocyclethroughtheavailableZenstyles
YoucanexitZenbypressingandholdingtheprogram
key for two seconds.
CLEANING
The following cleaning accessories are available for
cleaningthehearingaidAskyourhearinghealthcare
professionalwhichaccessoriesyouneed
 Brush
 Cloth
 Waxremovingtoolwithashortandalongend
 Longwaxremovingtool
Contact your hearing healthcare professional if you
needadditionalsuppliesofcleaningaccessories
Widex





26 27
Thehearingaid
Itisveryimportantforthehearingaid’sperformance
thatitiskeptfreefromearwaxanddirt
Clean your hearing aid daily with
the soft cloth to keep it dry and
cleanofearwaxordirt
WARNING
Never clean the hearing aid with water or cleaning solutions, as
this may cause it to malfunction.
Whenthehearingaidisnotinuse
the battery drawer should be left
opensoastoventilatethehearing
aidandallowittodry
Werecommendthateverytimeyoutakethehearing
aidoutofyourearyouinspectthesoundoutletthe
microphoneopeninginthebatterydrawerandthere-
liefventopeningtoensurethatnowaxordirthasgath-
eredthere
Below is an example of how the sound outlet relief
ventandmicrophoneopeningmaybepositionedina
hearingaidprovidedwithashortventandafulllength
ventrespectively
 Soundoutlet
 Reliefvent(short)
 Microphoneopening
 Soundoutlet
 Reliefvent(fulllengthoutlet)
 Reliefvent(fulllengthinlet)
 Microphoneopening

28 29
Thesoundoutlet
Itisimportantthatthesoundoutletisnotblockedby
earwaxIfitisblockeddoasfollows
Remove any visible earwax
fromaroundthesoundoutlet
withthesmallbrushorcloth
Do not attempt to clean the
waxguard
Ifthesoundoutletisstillblockedyoushouldchange
thewaxguard(seepages-)
WARNING
If you cannot clean the sound outlet completely, you should
contact your hearing healthcare professional. Do not insert an-
ything into the sound outlet, as this could damage the hearing
aid.
Thereliefvent
Ifearwaxhasaccumulatedinandoraroundtherelief
ventopeningdoasfollows
Shortvent
Cleananyearwax from the vent as
farasthelongendofwaxremoving
toolnocanreach
Fulllengthvent
Clean any earwax from
the vent by passing
the long wax removing
tool (no ) all the way
throughthevent
WARNING
It is important for the performance of the hearing aid that the
relief vent is never blocked. Make it a habit to clean the relief
vent every day! In rare cases so much earwax can accumulate in
the relief vent that the hearing aid sound is affected. In that
case you should see your hearing healthcare professional.

30 31
Themicrophoneopening
Ifdirtorearwaxhasgatheredaroundthemicrophone
openingonthehearingaidfrontdoasfollows
Openthebatterydrawerandremovethebattery
Turnthehearingaidsotheopenbatterydrawerisfac-
ingdownwards
Guide the short end of wax re-
moving tool no  through the
microphoneopeningonthebat-
terydrawerfromtheinsideasil-
lustrated
WARNING
If you suspect that earwax or dirt has migrated through the mi-
crophone opening and into the actual microphone inside the
hearing aid, contact your hearing healthcare professional. Do
not insert anything into the actual microphone.
NANOCAREWAXGUARD
TheNanoCarewaxguardhelpstoprotectthehearing
aidagainstearwaxAlwaysuseNanoCarewaxguards
withyourhearingaidOtherwisethewarrantyforyour
hearingaidwillbevoid
The NanoCare wax guard consists of the following
parts
 Holder
 Removalhook
 Waxguard
CAUTION
The wax guard is disposable and for one-time use only. Do not
attempt to clean or reuse a wax guard. This could damage your
hearing aid and/or cause the wax guard to become dislodged in
your ear.

32 33
ChangingtheNanoCarewaxguard
Inserttheremovalhookintotheusedwaxguardplaced
inthesoundoutletPullthewaxguardstraightout
 Ventopening
 Soundoutlet
 Usedwaxguard
Turn the holder around so that
thenewwaxguardisinposition
tobeinserted
Insert the holder into the open-
ingofthesoundoutletandgen-
tly press the wax guard into the
opening
Thenpulltheholderstraightout
Thenewwaxguardwillautomaticallydetachfromthe
holderPressthehearingaidgentlyagainstaflatsur-
facetoensurethatthewaxguardremainsinplace

34 35
Discard the holder with the used
waxguard
The frequency with which the NanoCare wax guard
should be changed varies from one individual to an-
other
If you have any questions regarding your NanoCare
waxguardpleasecontactyourhearinghealthcarepro-
fessional
WARNING
If the wax guard fits loosely, discard it and insert another. If the
wax guard becomes dislodged from the hearing aid while in the
ear canal, please contact your physician. Do not try to remove
the wax guard from your ear canal yourself.
ACCESSORIES
Avarietyofassistivelisteningdevicesareavailablefor
yourhearingaid
• RC-DEX
• TV-DEX
• M-DEX
Forhelpindeterminingwhetheryoucouldbenefitfrom
a remote control or other accessories please consult
yourhearinghealthcareprofessional

36 37
INCASEOFMALFUNCTION
The following pages contain some quick advice on
what to do if your hearing aid stops working or per-
formsunsatisfactorilyIftheproblemspersistcontact
yourhearinghealthcareprofessionalforassistance
Problem Possiblecause Solution
Thehearing
aidiscom-
pletelysilent
Thehearingaidis
notturnedon
Makesurethebattery
drawerisclosed
Thebatterydoes
notwork
Insertanewbatteryin
thehearingaidbattery
drawer
Thesoundoutletis
blocked
Seepage
Themicrophone
openingisblocked
Seepage
Thehearing
aidvolumeis
notpowerful
enough
Thebatteryisnearly
exhausted
Insertanewbatteryin
thehearingaidbattery
drawer
Thesoundoutletis
blocked
Seepage
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Yourhearingmay
havechanged
Contactyourhearing
healthcareprofessional
Problem Possiblecause Solution
Thehearing
aidwhistles
continuously
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Thehearingaidis
notcorrectlyplaced
inyourearcanal
Takethehearingaidout
andreinsertit
Thehearingaidfits
looselyinyourear
canal
Contactyourhearing
healthcareprofessional
Thehearing
aidisuncom-
fortableto
wear
Thehearingaidis
notplacedcorrectly
inyourearcanal
Consultyourhearing
healthcareprofessional
onhowtoplacethe
hearingaidcorrectlyin
yourearcanal
Thehearingaid
doesnotfityourear
properly
Contactyourhearing
healthcareprofessional
Yourouterearorear
canalissore
Itisimportantthat
first-timeusersonly
wearthehearingaidfor
shortperiodsoftimeat
thebeginningTheskin
intheearcanalisvery
thinandmayswellabit
becauseofthepressure
fromthehearingaid
Take-weeksto
graduallygetusedto
thehearingaidIfthe
sorenesscontinues
contactyourhearing
healthcareprofessional

38 39
Problem Possiblecause Solution
Yourtwo
hearing
aidsarenot
workingin
synchrony
Theconnection
betweenthehearing
aidsislost
Turnthehearingaids
offandonagain
Thehearing
aidsdonot
respondwith
acorrespond-
ingchange
involumeor
programto
theDEX
aTheDEXisused
beyondthetrans-
missionrange
(mfeet)
bStrongelectro-
magnetic
interferenceinthe
vicinity
cTheDEXandthe
CLEARhearing
aidsarenot
matched
aMovetheDEXcloser
totheCLEARhearing
aids
bMoveawayfrom
knownsourceofEM
interference
cCheckwithdispenser
tomakesureDEXis
matchedwithCLEAR
hearingaids
Youhear
“interrupted”
speech(on
andoff)
fromthe
hearingaids
ornospeech
(muted)from
thetransmit-
tingear
aThebatteryin
oneofthehearing
aidshasexpired
bStrongelectro-
magnetic
interferenceinthe
vicinity
aReplacebatteryin
oneorbothhearing
aids
bMoveawayfrom
knownsourcesof
interference
CARINGFORYOURHEARINGAID
The hearing aid is a valuable object and should be
treatedwithcareHerearesomethingsyoucandoto
prolongthelifeofyourhearingaid
 CAUTION
•Turn off yourhearingaid when it isnotinuseRemovethe
batteryifthehearingaidwillnotbeusedforseveraldays
•Whenthehearingaidisnotinusekeepitinitscaseinacool
drylocationoutofreachofchildrenandpets
•Do not expose the hearing aid to extreme temperatures or
highhumidityMake sure to drythe hearingaid thoroughly
afterheavyperspirationsuchasthatwhichmayoccurduring
intensephysicalactivityegplayingsports
•Avoiddroppingyourhearingaid–performcleaningandbat-
terychangeswhileholdingthehearingaidaboveasoftsur-
face
•Donot wear yourhearing aidwhilein theshoweror swim-
ming or when using a hair dryer perfume hair and body
spraysorgelssuchassuntanninglotionsorcreams
•Inenvironmentswithhighhumidityadryingkitmaybeused
dailytoreducetheamountofmoistureinsidethehearingaid
Seetheinstructionsenclosedwiththedryingkit