Widex C4-XP User manual

USER INSTRUCTIONS
THE WIDEX CLEAR™440,
330, 220 SERIES
C4-XP/C3-XP/C2-XP model
In-the-ear

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YOUR WIDEX CLEAR™ HEARING AID
(To be filled out by the hearing care professional)
VentNo vent
CLEAR
CLEAR
CLEAR
Programs:
Master
Music
TV
Comfort
Audibility Extender
Reverse focus
Phone
T
M+T
Zen
Master + Zen
Master + Audibility Extender
Master + Reverse focus
Master + T
Master + M+T
Master + Phone
Zen+
Date Your hearing care professional

CONTENTS
THEHEARINGAID...................................
Acousticindicators .....................................
Thebattery............................................
Insertingthebattery ..................................
Lowbatteryindication ...............................
Turningthehearingaidonandoff ......................
Rightleftidentification................................
Positioningthehearingaid.............................
Removingthehearingaid..............................
Volumeadjustment ...................................
Lostpartneralarm ....................................
Programs.............................................
Switchingbetweentheprograms .....................
Zen................................................
CLEANING.........................................
Thehearingaid .......................................
Thesoundoutlet ......................................
Themicrophoneopenings .............................
Thevent..............................................
NANOCARETMWAXGUARD..........................
Changingthewaxguard ...............................
ACCESSORIES .....................................
INCASEOFMALFUNCTION..........................
CARINGFORYOURHEARINGAID ....................
WARNINGS .......................................
ADVICE ...........................................
Adaptingtoyourhearingaids ..........................
REGULATORYINFORMATION . . . . . . . . . . . . . . . . . . . . . . . . 
ADDITIONALPROGRAMFORMS......................
SYMBOLS .........................................
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THE HEARING AID
1. Microphone openings
2. Battery compartment cover (on/off function)
3. Nail grip
4. Sound outlet
5. NanoCare wax guard
6. Vent (Not in all versions).
If you need help to identify the serial number (usually six or seven
digits) on the product, please contact your hearing care profes-
sional.

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WARNING
This booklet contains important information and instructions.
Please read this booklet carefully before you start using the
hearing aid.
NOTE
Your hearing aid and accessories may not look exactly as illus-
trated in this booklet. We also reserve the right to make any
changes considered necessary.

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Intended use
The hearing aids are intended as air conduction amplifi-
cation devices to be used in everyday listening environ-
ments. The hearing aids may be provided with the Zen
program intended to provide a relaxing sound back-
ground (i.e. music/noise source) for adults who desire
to listen to such a background in quiet.
Indications for use
The devices are indicated for individuals with a range of
hearing loss severity from minimal (10 dB HL) to mod-
erately severe (85 dB HL) and all hearing loss configu-
rations.
They are to be programmed by licensed hearing care
professionals (audiologists, hearing aid specialists, oto-
laryngologists) who are trained in hearing (re)habilita-
tion.
Description of device
The hearing aid uses a proprietary wireless technology,
WidexLink, to enable communication between the left
and the right hearing aid, as well as between the hear-
ing aids and the DEX accessories.
Your hearing aid may be provided with a listening pro-
gram called Zen. It makes musical tones (and some-
times a rushing noise) in the background. These sounds
are shaped according to your hearing loss.

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Acoustic indicators
The hearing aid may be set to produce a signal to indi-
cate the use of certain functions. The signal may be a
spoken message or tones. The signal can also be deac-
tivated.
Functions Default
settings
Other
settings
Adjusting volume via remote control Tone Off
Confirming RC program key use Clicking
sound
Off
Changing program via remote control Message Tones/off
Starting up the hearing aid Message Tone/off
Warning about low battery Message 4 tones/off
Warning about lost partner Off Message
Service reminder Off Message
Note: “Warning about lost partner” can only be made available
in CLEAR440 and CLEAR330.

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The battery
We recommend zinc-air batteries. Use a size 312 bat-
tery for the hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations on the bat-
tery pack regarding disposal of used batteries.
Inserting the battery
Before inserting a new battery into the
hearing aid, remember to remove the adhe-
sive tab. Once the tab has been removed,
the battery will start functioning after a few
seconds.
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.

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Use the nail grip to push the bat-
tery compartment cover downwards
and open the cover. Do not press the
battery compartment cover beyond
the open position.
Place the battery so that the plus (+) sign of the battery
faces upwards.
You can use the battery magnet provided to
steer the battery into place.
If the battery compartment cover does not close easily,
the battery is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.

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Low battery indication
An acoustic indicator will sound when the battery is
nearly exhausted, unless this function has been disa-
bled (see page 7). We recommend that you always
have a spare battery with you.
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.

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Turning the hearing aid on and off
The battery compartment cover of your hearing aid
also functions as the on/off switch.
Close the battery compartment cover and push it
upwards to turn the hearing aid on. An acoustic indica-
tor will indicate that the hearing aid has been switched
on unless this function has been disabled.
Push the battery compartment cover downwards to
turn the hearing aid off.
NOTE: Another way to verify that the hearing aid is
turned on is to cup it in your hand. If it is on, it will whis-
tle.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will not
be used for several days.

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Right/left identification
A right-ear hearing aid has a red
Widex logo, and a left-ear hearing aid
a blue logo.
The arrow shows the position of the
logo.

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Positioning the hearing aid
Close the battery compartment cover completely.
Hold your hearing aid with your
thumb and forefinger. Slowly guide
the hearing aid into your ear canal
until you feel resistance.
Let go of the hearing aid and use
the tip of your forefinger to gen-
tly push it into your ear until it rests
comfortably in your ear canal.
To help position the hearing aid
properly you could pull the outer
ear backwards and upwards with
the opposite hand.
If your hearing aid does not fit or sit properly, causing
discomfort, irritation, redness or the like, contact your
hearing care professional.

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Removing the hearing aid
Hold the hearing aid with your
thumb and forefinger and pull gen-
tly.
If it is difficult, you can try to move
the hearing aid carefully from side
to side. It may also help to pull the
outer ear backwards and upwards
with the opposite hand.

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Volume adjustment
The hearing aid volume is adjusted automatically in ac-
cordance with your sound environment.
If you have a remote control, you can also adjust the
volume manually or mute your hearing aid. Any adjust-
ment of the volume setting will be cancelled when your
hearing aid is turned off, or when you change program.
In the default setting, any volume adjustment via the
remote control will affect both hearing aids.
To alter the increments in which the volume is increased
or decreased, consult your hearing care professional.
If you have a remote control, please also refer to the
user instructions for this.
WARNING
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care profes-
sional.

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To mute the hearing aid with a remote control:
Keep pressing the volume down key on the remote con-
trol until the long beep-tone has sounded. Pressing one
of the volume keys briefly will bring back the sound.
Lost partner alarm
(Note: Only applicable if this feature is available and
has been activated by your hearing care professional).
If one of your hearing aids falls out of your ear, and/
or the battery is exhausted, a tone signal and a spoken
message will sound two times in the other hearing aid.
Programs
By default your hearing aid has one program. However,
with a remote control a number of additional programs,
plus the special Zen program called Zen+ can be made
available.
Please also refer to the user instructions for your remote
control.

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Master Standard
Music Forlisteningtomusic
TV ForlisteningtotheTV
Comfort Attenuatesbackgroundnoise
Reverse focus Focusonsoundsfrombehind
Audibility
Extender
Makes high-frequency sounds audible
Phone Forlisteningtothetelephone
TInthisprogramyoulistenviathetelecoil(T)and
notviathehearingaidmicrophones(M)The
telecoilisusedwherealoopsystemisinstalled
Ifyouactivatethetelecoilprogramyoulistento
aspecificsoundsourceandshutout
surroundingsounds
M+T Inthisprogramyoulistenviathehearingaid
microphones(M)andthetelecoil(T)
Zen Generatesdifferentkindsoftonesornoise
Compound
programs
TheMasterprograminoneearandZen
ReversefocusAudibilityExtenderPhoneTor
MTintheother
Zen+ SpecialZenprogramwithuptothreedifferent
Zenstyles
If your needs change over time, the combination of lis-
tening programs can be altered.

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Zen program
Your hearing aid may be provided with a unique optional
listening program called Zen. It makes musical tones
(and sometimes a rushing noise) in the background.
The Zen program may be used alone (without amplifi-
cation) in quiet when you are not required to hear sur-
rounding sounds. Or, it may be used with amplification
so that both the surrounding sounds and the generated
sounds (fractal tones and noise) are heard together.
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should not
be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive a decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
care professional.

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Benefits
The Zen program may provide a relaxing listening
background for some people. When the Zen program
is used in a tinnitus management program, its wearer
may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing
sound background (i.e., music/noise source) for adults
who desire to listen to such a background in quiet. It
may be used as a sound therapy tool in a tinnitus treat-
ment program that is prescribed by a hearing care pro-
fessional (audiologists, hearing aid specialists, otolar-
yngologists) who is trained in tinnitus management.
Directions for use
Because of the unique ways in which Zen is pro-
grammed in your hearing aid, please follow the rec-
ommendations of your hearing care professionals as to
how to use the program, when to use the program and/
or how long to use the program.

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Switching between the programs
If you have a remote control, you can change programs
with a simple push of the program key. Each time you
change program, an acoustic indicator will sound unless
this function has been disabled.
Program Messageoroneshortbeep
Program Messageortwoshortbeeps
Program Messageorthreeshortbeeps
Program Messageoronelongandoneshortbeep
Program Messageoronelongandtwoshortbeeps
Zen Messageortone
In the default setting, both your hearing aids will be af-
fected when you change programs.
Zen+
This program is accessed via a long press (more than
1 second) on the remote control program key. A short
press then allows you to cycle through the available
Zen styles.
You can exit Zen+ by pressing and holding the program
key for more than 1 second.