Widex Inteo-m User manual

User’s instructions
Inteo-m
Behind-the-ear

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The hearing aid, ear-set and accessories shown in these
instructions may not look the same as the ones you
have. We furthermore reserve the right to make any
changes considered necessary.
Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.

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Contents
Your new hearing aid ..................................6
Ear-set solutions....................................... 7
The hearing aid ........................................8
Right/left identification ................................ 9
The battery...........................................10
Inserting the battery...............................11
Changing the battery..............................13
Turning the hearing aid on and off ....................15
Possible settings .....................................16
Automatic adjustment of loudness....................17
Listening programs...................................18
Switching between the available
listening programs ................................20
Hearing aid with an earmould .........................22
Placement in/on the ear ..............................23
Removal .............................................25
Cleaning .............................................26
The hearing aid....................................27
The microphone openings.........................27
The earmould .....................................28
In case of malfunction ................................30

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Hearing aid with an Instant ear-tip ....................32
Right/left identification ...............................33
Placement on/in the ear ..............................34
Removal .............................................35
Cleaning .............................................36
The hearing aid....................................37
The microphone openings.........................37
The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Changing the ear-set .................................40
Individualising the ear-set ............................42
The anchor ...........................................43
In case of malfunction ................................49
Hearing aid with a Custom ear-tip .....................52
Right/left identification ...............................53
Placement in/on the ear ..............................54
Removal .............................................55
Cleaning .............................................56
The hearing aid....................................57
The microphone openings.........................57
The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
If the tubing needs to be changed ....................59
In case of malfunction ................................60
Caring for your hearing aid............................62
Good advice ..........................................66

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Your new hearing aid
Thank you for choosing a Widex hearing aid. This is a
hearing aid that allows you to be part of the process of
tailoring the sound to your individual hearing loss and
lifestyle requirements.
We hope you will be pleased with your new Widex
hearing aid.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the
left ear.

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General
Ear-set solutions
Several ear-set solutions are available for your hearing
aid. Below, your hearing care professional can tick off
the type of ear-set tip chosen for you.
Unless otherwise indicated, the information provided
in this booklet applies to all three types of ear-set solu-
tion. In addition to the general instructions, please be
sure to read the sections that apply to your specific ear-
set solution.
Earmould Instant ear-tip Custom ear-tip

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The hearing aid
The illustration below shows the hearing aid without
any of its other parts (for example tubing and tip).
1. Microphone openings, where the sound enters the
hearing aid.
2. Program button is available on some models. It
allows you to choose between different listening
programs. If you have a remote control for your
hearing aid, the hearing aid does not include a
program button.
3. On/off function, which is integrated into the
battery drawer (see page 15).
4. Nail grip on the battery drawer for easy opening.
1.
2.
3.
4.
1.

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General
Right/left identification
If you wear hearing aids on both ears,
your hearing care professional can
put coloured marks on your hearing
aids so you can easily see which is for
the right ear and which is for the left
ear (red mark = right and blue mark =
left).
The arrow shows the position of the
right/left identification mark.

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The battery
The recommended battery type for your hearing aid
is:
Zinc Air battery type 10
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note
of the expiry date and the recommendations regarding
disposal of used batteries on the battery pack. To en-
sure proper battery function, do not use batteries past
the expiry date. The battery life will depend on a
number of factors, such as the setting of your hearing
aid, how many hours you use it daily and the listening
environments in which you use it.

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General
Inserting the battery
Before inserting a new battery in your
hearing aid, remember to remove the
adhesive tab. Once the tab has been
removed, the battery will start func-
tioning after a few seconds. Do not
use batteries on which there is a sticky residue from the
tab or other unwanted substance.
Use the nail grip to gently swing the
battery drawer outwards. Do not
press the battery drawer beyond the
open position.

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Place the battery in the drawer so that the small plus (+)
sign on the battery is facing in the direction indicated
by the small plus (+) sign printed on the round battery
holder. You can use the provided battery magnet to
steer the battery into place. If the battery drawer does
not close easily, the battery is incorrectly inserted.
Always place the battery in the actual battery
drawer as illustrated and not in the open space
inside the hearing aid.

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General
Changing the battery
If you hear four beep-tones from your hearing aid, it is
an indication that the battery is nearly exhausted. Once
the battery is totally exhausted, the hearing aid will be
completely silent. Exactly how long the hearing aid will
function after the beep-tones varies from one case to
another. We recommend that you always have a spare
battery with you.
For adjustment of the beep-tone level or disabling of
the function, please consult your hearing care profes-
sional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, which could damage the
hearing aid. When changing batteries, it is a good idea
to hold the hearing aid over a table or a carpet, in case
you drop the hearing aid or battery.

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Your hearing aid may be provided
with a battery drawer without a nail
grip, which means that you need a
tool to open the battery drawer.
This type of drawer can be a good
choice if the hearing aid is worn by
a child. A special tool for opening
the drawer will be included with
this drawer (see the illustration).
Open the battery drawer as il-
lustrated.

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General
Turning the hearing aid on and off
The battery drawer of your hearing
aid also functions as the on/off switch.
The hearing aid is turned on when a
battery is inserted correctly and the
battery drawer is completely closed.
The hearing aid is turned off when
the battery drawer is open.
Please remember to switch the hear-
ing aid off when it is not in use. Re-
move the battery if the hearing aid
will not be used for several days.

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Possible settings
Your hearing aid can be set to start up in two different
ways: In the standard start-up setting your hearing aid
may whistle slightly while you place it on the ear. An al-
ternative is a setting where the hearing aid actively
suppresses whistling while it is being placed on the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.

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General
Automatic adjustment of loudness
The hearing aid adjusts loudness automatically in ac-
cordance with your sound environment. You do not
have to think about adjusting the volume – it happens
quite automatically.
Important: If the volume in your hearing aid is too loud
or too weak, or if the reproduced sounds are distorted,
or you would like any further information, consult your
hearing care professional.

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Listening programs
Your hearing aid may be provided with several listen-
ing programs optimised for different listening situa-
tions. Your hearing care professional can help you se-
lect the programs that are of use to you. If your needs
change over time, the combination of listening pro-
grams can be changed. In these user’s instructions, the
hearing care professional should list the listening pro-
grams that are available in your hearing aid (see next
page).

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General
Listening
programs
Description Chosen
program
position:
Master Standard program
Acclimati-
sation
Acclimatisation program
Music Music program
TV TV program
Comfort Attenuates background
noise
Audibility
Extender
Makes high-frequency
sounds audible

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Switching between the available listening programs
If the hearing aid is provided with a program button,
you can switch between the programs by pressing this
button at the bottom of the hearing aid.
Each time you switch to another program, you will hear
beep-tones. The beeps tell you which program you
have chosen:
Program 1: One brief beep
Program 2: Two brief beeps
Program 3: Three brief beeps
(depending on hearing aid model)
Some hearing aid models may be pro-
vided with a remote control. If your
hearing aid has a remote control, please
refer to the user’s instructions for the re-
mote control.