Widex RE-X Real Series User manual

User’s instructions
The REAL™ Series
RE-X
In-the-ear

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The hearing aid and accessories shown in these in-
structions may not look the same as the ones you have.
We furthermore reserve the right to make any changes
considered necessary.
Hearing aids, their accessories and batter-
ies should not be disposed of with normal
household waste. Please consult your na-
tional Widex distributor for advice on how
to dispose of these items.

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Contents
Thank you…. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Low battery indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . 10
Placing the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Automatic volume adjustment . . . . . . . . . . . . . . . . . . . . . . . 13
Fine tuning volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Switching between the listening programs . . . . . . . 18
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The sound outlet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
The relief vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Widex wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the wax guard . . . . . . . . . . . . . . . . . . . . . . . . . 25
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
In case of malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Thank you…
…for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
We hope you will be pleased with your new Widex
hearing aid.
Important
Please read this booklet carefully before you start
using your hearing aid.

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The hearing aid
1. Microphone openings, where the sound enters the
hearing aid
2. Volume control for fine tuning of volume is
available on some models
3. Program button
4. On/off function, which is integrated into the
battery compartment cover
5. Nail grip on the battery compartment cover for
easy opening
6. Sound outlet, through which the amplified sound
from the hearing aid reaches your ear
7. Widex wax guard
8. Relief vent for ventilation of the ear canal. (Not in
all models).
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7
8
8
5
4
3

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Right/left identification
If you are wearing hearing aids in both ears, it is easy
to tell them apart as the right-ear hearing aid has a red
Widex logo and the left-ear hearing aid a blue.
The arrow shows the position of the
logo.

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The battery
We recommend Zinc Air batteries. Use a size 312 bat-
tery for your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations regarding dis-
posal of used batteries on the battery pack. The battery
life will depend on a number of factors, such as the set-
ting of your hearing aid, how many hours you use it daily
and the listening environments in which you use it.

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Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove
the adhesive tab on the battery.
Once the tab has been removed,
the battery will start functioning
after a few seconds. Do not use bat-
teries on which there is a sticky resi-
due from the tab or other unwanted
substance.
1. Use the nail grip to push the battery compartment
cover downwards and open the cover. Do not press
the battery compartment cover beyond the open
position.
2. Place the battery so that the plus (+) sign of the
battery faces upwards.
3. You can use the provided battery magnet to steer
the battery into place.
If the battery compartment cover does not close easily,
the battery is incorrectly inserted.
1. 2. 3.

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Low battery indication
If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that the battery is nearly
exhausted. Once the battery is totally exhausted, the
hearing aid will be completely silent. Exactly how long
the hearing aid will function after the low battery indi-
cation varies from one case to another. We recommend
that you always have a spare battery with you.
If you wish to have the beep-tone function disabled,
please consult your hearing care professional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing battery, it is a good idea to hold
the hearing aid over a table.

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Turning the hearing aid on and off
The battery compartment cover of your hearing aid
also functions as the on/off switch.
1. Close the battery compartment cover and push it
upwards to turn the hearing aid on. If you have just
turned off the hearing aid, wait at least three
seconds before turning it on again.
2. Push the battery compartment cover downwards to
turn the hearing aid off.
The hearing aid can be set to produce a beep-tone
when turned on.
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
1.
2.

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Placing the hearing aid
Close the battery compartment cover completely.
1. Hold your hearing aid with your thumb and
forefinger. Slowly guide the hearing aid into your
ear canal until you feel resistance.
2. Let go of the hearing aid and use the tip of your
forefinger to gently push it into your ear until it
rests comfortably in your ear canal.
3. To help position the hearing aid properly you could
pull the outer ear backwards and upwards with the
opposite hand.
1. 2. 3.

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Removing the hearing aid
Hold the hearing aid with your
thumb and forefinger and pull
gently.
If it is difficult, you can try to move
the hearing aid carefully from side
to side. It may also help to pull the
outer ear backwards and upwards
with the opposite hand.

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Possible start-up settings
The hearing aid can be set to start up in two different
ways:
• In the standard start-up setting the hearing aid
minimises whistling while it is being placed in the
ear.
• The alternative is a setting where the hearing aid
whistles slightly while you place it in the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.
Automatic volume adjustment
The hearing aid adjusts volume automatically in ac-
cordance with your sound environment.
Important
If the volume in your hearing aid is generally too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information,
consult your hearing care professional.

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Fine tuning volume
Your hearing aid may be provided with a volume con-
trol, shaped like a small lever. (The lever on your hear-
ing aid may be positioned differently than the lever in
the drawing).
Push the lever upwards to gradu-
ally raise the automatically set
volume.
Push the lever downwards to
gradually lower the volume.
Each time you operate the volume control, you will
hear a beep-tone – unless you have chosen to have the
tone indication deactivated. When you raise the vol-
ume, you will hear a higher beep-tone for each step the
volume is raised. When you lower the volume, you will
hear a deeper beep-tone for each step the volume is
lowered. When the maximum or minimum adjustment
level is reached, a steady tone will sound.

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To turn off the sound completely:
• Keep pressing the volume control lever downwards
after the steady tone has sounded.
To turn the sound on again:
• Press the lever upwards or
• Change listening program or
• Turn the hearing aid off, wait 3 seconds and turn it
on again
Any adjustment of the volume setting will be cancelled
when your hearing aid is turned off.
If you wish to have the volume control disabled, please
consult your hearing care professional.

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Listening programs
Your hearing aid may be provided with up to three lis-
tening programs intended for specific listening situa-
tions.
At the back of this booklet your hearing care profes-
sional can list the listening programs that are available
in your hearing aid. If your needs change over time, the
combination of listening programs can be changed.
You can choose from the following programs:
Master: Standard program
Acclimatisation: Has the same features as the Master
program, but provides slightly less amplification.
Music: For listening to music.
TV: For listening to the TV.

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T: In this program you listen via the telecoil (T) and not
via the hearing aid microphone (M). The telecoil is used
where a loop system is installed. If you activate the tele-
coil program, you listen to a specific sound source and
shut out surrounding sounds.
M + T: In this program you listen via the hearing aid mi-
crophone (M) and the telecoil (T).

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Switching between the listening
programs
You can switch between the lis-
tening programs by using the
program button on the battery
compartment cover. Each time
you use the program button, a click is produced unless
this function has been disabled. Beep-tones indicate
which program you have chosen:
Program 1: One brief beep
Program 2: Two brief beeps
Program 3: Three brief beeps
If you wish to have the program button disabled, please
consult your hearing care professional.

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Cleaning
The following accessories are available for cleaning the
hearing aid.
1. Small brush
2. Soft cloth
3. Wax removing tool
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
Widex
1. 2.
3.

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The hearing aid
Your hearing aid is an in-the-ear instrument, which
means it is worn in your ear canal.
It is very important for the hearing aid’s performance
that it is kept free from earwax and dirt.
1. Clean your hearing aid daily with the soft cloth to
keep it dry and clean of earwax and dirt. Never use
water or cleaning solutions to clean the hearing aid.
2. When the hearing aid is not in use, the battery
compartment cover should be left open, so as to
ventilate the hearing aid and allow it to dry.
1. 2.