Wilson Electronics AG Pro Quint User manual

Contents:
Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Quick Install Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Before Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installing the Outside Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Finding the Strongest Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installing the Inside Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installing a Wilson Electronics Signal Booster. . . . . . . . . . . . . . . . . . . . . . . . . .9
Powering up a Wilson Electronics Signal Booster. . . . . . . . . . . . . . . . . . . . . . .9
Understanding the Signal Booster Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Warnings and Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Guarantee & Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Note: This manual contains important safety and operating information. Please read and follow the instructions
in this manual. Failure to do so could be hazardous and result in damage to your Signal Booster.
AG Pro Quint
Appearance of device and accessories may vary.
700 / 800 / AWS (1700 / 2100) / 1900 MHz
In-Building Wireless
Smart Technology ™
Signal Booster

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Installation Instructions for the Following
Wilson Electronics Signal Boosters:
How it Works
Designed for professional installation to provide signal coverage in buildings up to 80,000
square feet. The Wilson AG Pro Quint boosts signals on 800 MHz, 1900MHz, AWS and both
AT&T and Verizon 700 MHz 4G networks as well as Sprint 4G on the G-Block of 1900 MHz.
The AG Pro Quint is the most affordable five-band Signal Booster available. Wilson’s compact,
integrated design is about the size of a textbook and weighs less than 3 pounds. The AG Pro
Quint’s control knobs allow the installer to optimize the gain on each of the frequency bands.
The AG Pro Quint delivers up to 75 dB of gain and supports CDMA, GSM, EVDO, LTE, HSPA+
and WCDMA technologies. It can be paired with an Outside Directional Antennas and a variety
of Wilson Inside Antennas to create a custom Signal Booster system. Like all Wilson Signal
Boosters this unit features cell tower protection technologies refined over more than a decade
of research and development.
Inside this Package
Signal
Booster
To purchase, contact Wilson Electronics Sales Department at: 800-204-4104
Outdoor Antenna Options
Indoor Antenna Options & Accessories
1. Wide Band Directional Antenna 700 MHz -
2700 MHz (304411)
2. Pole Mount Panel Antenna (304453)
A. Wide-Band Panel Antenna 700-2700MHz
(multiple mounting options available)
B. 50 Ohm Lightning Surge Protector N-Connector (859902)
12 B
A
12V / 3A
AC/DC
Power
Supply
(859900)
Note: Kits may contain different accessories
Appearance of device and accessories may vary.
AG Pro
™
Quint
700 / 800 / AWS (1700 / 2100) / 1900 MHz
In-Building Wireless Smart Technology ™ Signal Booster
PN # 803670 Model # 273470 FCC ID: PWO273470
The term “IC” before the radio certification number only signifies that Industry Canada technical
specifications were met.
2
A
1

2
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
1. Select a location to install the Signal Booster that is away from excessive heat,
direct sunlight, moisture and has proper ventilation. Do not place the Signal
Booster in an air-tight enclosure.
2. Select a location on the roof of the building to install the Outside Antenna. Use
a cell phone in test mode to find the strongest signal from the cell tower (refer
to page 6). Visit www.WilsonElectronics.com to find test mode function for your
particular cell phone.
3. Run the Outside Antenna cable to the Signal Booster and attach it to the
connector labeled “Outside Antenna” on the Signal Booster. Run the Inside
Antenna cable to the Signal Booster and attach it to the connector labeled
“Inside Antenna” on the Signal Booster.
For more information on running cable
(refer to page 7). Lightning Surge Protection is recommended for all in-building
installations (refer to page 6).
4. Select a location for the Inside Antenna, preferably in the center of where the
signal needs to be amplified. A minimum separation distance of 20 vertical feet
(within the null zone) or 50 horizontal feet is necessary for proper operation.
If the inside coverage is not sufficient you may need as much as 75 feet of
horizontal separation (refer to installation diagram on pages 3 & 4).
5. Before powering up the Signal Booster, verify that both the Outside Antenna
and the Inside Antenna are connected and check that all connections are tight.
Note: Be careful when plugging the connectors in so as not to bend the center
pins on the connectors ( refer to page 9).
6. The Signal Booster has been packaged with the gain control knobs adjusted
to the highest gain position. If any of the lights are not green, please refer to
pages 10 & 11.
Quick Install Overview
See Installation Diagram on page 3. Contact Wilson Electronics Technical Support
Team with any questions at 866-294-1660 Mon. - Fri. hours: 7am to 6pm MST.
Warning: Connecting the Signal Booster directly to a cell phone with use of
an adapter will damage the cell phone and/or the Signal Booster.
IMPORTANT NOTICE
• It is very important to power your Signal Booster using a
surge protected AC Power Strip with at least a 1000 Joule
rating.
• Failure to do this will void your warranty in the event of a
power surge or lightning strike.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
eam with any questions at 866 294 1660
Typical Installation
Outside Antenna
(Wide Band Directional
Antenna shown)
(Wid
Ante
Ante
Inside Antenna
(Optional
second
antenna for
additional
coverage).
Power
Supply
Installation Diagram
Inside Antenna
Preferred Method: Place the Inside
Antenna in the ceiling facing down for
the best coverage.
Note: A Lightning Surge Protector is
recommended for all building installations
(sold separately). Make sure the protector
is installed in line between the Outside
Antenna and the Signal Booster.
Null Zone: The area under the
Outside Antenna, where the
Outside Antenna radiates the
least.
Note: The Inside Antenna may be
mounted on the wall directly under the
Outside Antenna, in the null zone, if
20 feet of vertical separation can be
maintained.

4
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Before Getting Started
This guide will help you properly install your Wilson Electronics Signal Booster.
It is important to read through all of the installation steps for your
particular application prior to installing any equipment. Read through the
instructions, visualize where all the equipment will need to be installed and do
a soft installation before mounting any equipment.
Contact Wilson Electronics
Technical Support with any questions at: 866-294-1660.
Contact Wilson Electronics Technical Support Team with any questions at 866 294
4 1660
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Signal
Booster
Lightning
Surge Protector
(recommended)
Splitter
(if using multiple
inside antennas)
(Optional
third antenna
for additional
coverage).
Inside Antenna
Surge Protector
Power Strip

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the frustration of not
being able to connect to or maintain a strong cellular signal. When this occurs, it is
generally due to one of two reasons:
1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad
coverage; however, there are many areas in which signal strength may be
reduced by topographic features or by local government restrictions on the
height or placement of the towers themselves. Rural areas generally have
fewer cell towers than urban regions.
2. Natural and Man-Made Obstructions – Signal strength can also be negatively
affected by trees, hills, buildings, weather, and other obstructions. You may be
relatively close to a cell tower but still unable to make a call. This often occurs
in homes, offices and other buildings in which stucco, concrete or metal walls
may block the signal.
The Signal Booster works with two antennas. The Inside Antenna communicates
with your cell phone and the Outside Antenna communicates with the cell tower.
The Outside Antenna receives the cell tower signal and sends it through the cable
to the Signal Booster, where it is amplified and re-transmitted much stronger
through the Inside Antenna into the room. When the Inside Antenna picks up
a signal from your cellular device, the Signal Booster amplifies that signal and
transmits it through the cable to the Outside Antenna and back to the cell tower.
Note: The Signal Booster will only operate if there is an adequate signal
to amplify.
Cell Tower
The antenna should be mounted as shown in the illustration above.The mounting
bracket, included with antenna, is adjustable and will accommodate pipe
diameters from 1.25 inches to 2 inches (pipe sold separately #901117). Mount
the antenna so that there is at least 3 feet of clearance in all directions around it.
Position the antenna so that it has an unobstructed line of sight to the cell tower’s
strongest signal. Make sure the antenna is not pointing across your own roof or
at the Inside Antenna as this will cause the oscillation protection circuitry to shut
down the Signal Booster (refer to page 10).
Installing the Outside Antenna (#304411 shown)
Drip hole on bottom
Cell Tower
Antenna

6
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the Outside Antenna. Use a
cell phone in test mode to find the strongest signal from the cell tower (see below
for more information). To get the strongest signal possible, it is very important to
set up your Outside Antenna properly. The Inside and the Outside Antenna must
be mounted in such a way that they are able to pick up the best possible cell
signal on the outside of the building and provide the best possible signal on the
inside of the building. Mount the Outside Antenna as high as possible facing the
cell tower in an area with the best possible signal coverage.
Note: Never point the front of a Directional Antenna toward the Inside Antenna.
See Figures 1 & 2 on page 10.
Warning: Lightning protection is recommended for all installations
(sold separately #859902-50 Ohm). Take extreme care to ensure
that neither you nor the antenna comes near any electric power
lines.
Installing Lightning Protection
(sold separately)
Install the Lightning Surge Protector
(LSP) close to the Signal Booster. Attach
the cable from the Outside Antenna to the
surge protector, using a short length of low
loss cable; attach one end to the LSP and
the other to the Outside Antenna connector
on the Signal Booster. Ensure the LSP
is properly grounded (ground wire not
included). Visit www.WilsonElectronics.com
or call 800-204-4104 to purchase.
Finding the Strongest Signal
When installing your Signal Booster’s Outside Antenna, aiming it towards the
best signal source from your service provider is important. The best way of
getting the strongest signal is to have one person on the roof to rotate the
Outside Antenna, which is connected to the Signal Booster. Turning the Outside
Antenna about 45 degrees at a time, while the second person is watching the
signal strength on the phone inside the building. This allows you to read the
Lightning
Surge Protector
(sold separately)
Signal Booster
Surge Protector Powerstrip
Ground Wire
(not included)
To Outside
Antenna
To Signal Booster
To Inside
Antenna

7Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Signal readings usually appear as a negative number (for example, -86). The
closer you get to zero the stronger the signal (see graph above).
-50dB -60dB -70dB -80dB -90dB -100dB -110dB
EXCELLENT GOOD POOR NO
SIGNAL
L
0d
N
G
00
R
O
0d
B
0d
O
dB
O
70
G
B
0d
60
-50dB
NT
E
E
L
L
EL
E
CE
C
XC
X
X
EX
E
E
E
Signal Strength Graph
Cell Tower
Cell Signal
Outside
Wide Band
Antenna
Mounting Tips for Running Outside Antenna Cable
If you are mounting the Outside Antenna on the roof of your building, we have
found that it is easiest to run your cable underneath the down side of your roof’s
flashing. If you have satellite TV service installed you may be able to follow the
same route as the satellite TV cables that are already running from outside of your
building to the inside.
After routing the cable, we recommend sealing any areas where the cable passes
into the building with cable bushings, silicone or other waterproof sealant to keep
your installation from leaking. If you are mounting the Outside Antenna to the
outside wall of your home or building, the simplest way is to run the cable on the
outside of the wall and attach it to the exterior of your home or office. Then drill
a hole through the wall where you want the cable to appear on the inside of the
building. Before drilling, make sure that there are no electrical outlets, sewer or
water pipes, or electrical wiring in the wall that you are about to drill through as this
could potentially harm you or damage the building.
signal strength from the cell tower. It is preferable to have the phone in the test
mode so the actual signal strength can be read, as bars are not the most accurate.
Go to www.WilsonElectronics.com for help in finding the test mode for your phone.
Always make sure the person inside the building gives the signal time to arrive
and register on the phone (between 10-30 seconds for phone to reset to the signal
reading).

8
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Ceiling
Rafters
Ceiling
Drywall
Inside
Antenna
Installing the Inside Antenna
(Instructions are for optional Panel Antenna)
Select a location for the Inside Antenna, preferably in the center of where the signal
needs to be amplified. A minimum separation distance of 20 vertical feet (within
the null zone) or 50 horizontal feet is necessary for proper operation. If the
inside coverage is not sufficient you may need as much as 75 feet of horizontal
separation. Refer to installation diagram on pages 3 & 4.
After drilling the required hole, run the cable through and seal it with cable
bushings, silicone or other waterproof sealant to enclose the hole that you have
created. In some instances, it may be possible to run the cable up into the fascia of
the attic overhang. In this circumstance, the cable will be accessible in the attic for
further routing.
In some cases, multiple Inside Antennas may be required, for instance if you
have multiple rooms with poor signal. A signal may be split by using a splitter
(sold separately). See configuration on pages 3 & 4.
Warning: An Inside Antenna must have a separation distance from all persons
that is at least 15 inches for the Panel Antenna.
Optional Wide
Band Inside
Antenna (sold
separately)
Multiple mounting
options available
3-way
(859980)
2-way
(859993)
3-way
(859994)
4-way
(859981)
2-way
(859957)
(sold separately) Splitter Options:
2
3
-
(8
50 ohm
75 ohm

9Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Powering up a Wilson Electronics Signal Booster
1. Never point the front of a Directional Outside Antenna toward the Inside
Antenna. Refer to Figures 1 & 2 on page 10.
2. Ensure that both the Outside Antenna cable and the Inside Antenna cable
are connected to the Signal Booster and the connections are tight before
powering up the Signal Booster.
3. Plug the power supply into the Signal Booster input marked “POWER” (carefully,
to avoid damaging the center pin) and then into a Surge Protector Power Strip.
4. If the Signal Booster does not have green lights, please refer to pages 10 & 11.
5. If you are not using a band, reduce the gain all the way down to minimum until
the light turns off. This will reduce the power consumption of the Signal Booster.
6. Using multiple Signal Boosters in one installation could cause interference to the
cell tower (except for the In-Line Signal Booster).
7. Contact Wilson Electronics Technical Support Team with any questions at
866-294-1660 or email [email protected]. Technical Support hours
are Mon.- Fri. 7 am to 6 pm MST.
Installing a Wilson Electronics Signal Booster
Select a location to install the Signal Booster that is away from excessive heat,
direct sunlight, moisture and that has proper ventilation. Do not place the Signal
Booster in an air-tight enclosure. Recommended installation locations for in-
building Signal Boosters are near a power outlet and in a closet or on a shelf.
Note: It is important to have adequate air ventilation. Maintain at least 6
inches of clearance from surrounding objects. Be careful when
plugging the connector in so as not to damage the center pins on
the connectors.
Run the Outside Antenna cable to the Signal Booster and attach it to the
connector labeled “Outside Antenna” on the Signal Booster. Run the Inside
Antenna cable to the Signal Booster and attach it to the connector labeled “Inside
Antenna” on the Signal Booster.
Note: For distances of 20 feet or more, use Wilson low loss cable.