Wilson Electronics MobileMaxx 3G 460011 User manual

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MobileMaxx 3G™
Cellular Signal Booster
460011

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Contents
Package Contents ......................................................3
Optional Accessories ...................................................3
Before Getting Started ..................................................3
Quick Install ...........................................................3
Understanding the Lights................................................5
Additional FAQ.........................................................5
Safety Guidelines ......................................................7
Signal Booster Specifications ............................................8
Guarantee and Warranty........................................ Back Cover
Installation Instructions for the Following Wilson Electronics Signal Boosters:
MobileMaxx 3G SmarTech ™Signal Booster
Model # 460011 FCC ID: PWO460011 IC: 4726A-460011
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
! !
THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER
WILL ADJUST TO THE TEMPERATURE OF ITS
ENVIRONMENT, BUT IS DESIGNED TO PROTECT THE
SIGNAL BOOSTER TECHNOLOGY. FOR EXAMPLE, IN THE SUMMER,
THE SIGNAL BOOSTER CASE MAY BE AS HOT AS 150 DEGREES
INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES WILL NOT
DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE
RISK TO THE VEHICLE. AGAIN, BE SURE TO PLACE YOUR SIGNAL
BOOSTER IN A LOCATION WITH ADEQUATE VENTILATION AND AWAY
FROM DIRECT SUNLIGHT OR MOISTURE.
THE MobileMaxx 3G SIGNAL BOOSTER
MAY REMAIN ON, IN VEHICLES
WHOSE 12V DC POWER SOURCES
DO NOT AUTOMATICALLY SHUTDOWN WHEN THE
VEHICLE IS TURNED OFF. THIS COULD RESULT IN
DISCHARGING THE VEHICLES BATTERY IN ONE
TO TWO DAYS.

3
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Before Getting Started
Before you install your MobileMaxx 3G
Booster and start enjoying improved
cellular reception please do the following:
1. Read through all the installation
steps. This will help you know what to
expect from start to nish.
2. Watch the YouTube video
demonstrating the MobileMaxx 3G
Signal Boost installation at:
wilsonelectronics.com/Mobile3Gvideo.
3. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.
Quick Install
You can install your MobileMaxx 3G
Signal Booster in your vehicle using the
following steps. NOTE: Before completing
your installation, create a “soft” installation
by putting the components of your
MobileMaxx 3G Signal Booster in place
and testing the operation before mounting
equipment.
1. Install the Outside Antenna. Select a
location on top of the car that is:
• Near the center of the vehicle’s roof.
• At least 12 inches from any other
antennas.
• Free of obstructions.
• At least 6 inches from any windows
(including sunroofs).
Kit Configuration
Wilson Electronics manufactures a wide variety of antennas to help you customize your Signal Booster for your specific application.
See your dealer or visit www.WilsonElectronics.com for more information.
Package Contents
Power Supply
12V / 3.3A
(2D9938)
12” Mag Mount
w/12.5’ RG174
(311125)
Slim Low Profile
w/10’ RG174
(301152)
Signal Booster
Refer to page 6 for additional Antenna Kit Options
Marine
Antenna
(311130-5810)
Mini-Mag
Antenna
(301126) Trucker
Antenna
(311133)
NMO Antenna
(314203-5810)
Optional Antenna Kits

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• At least 8 inches from any people.
The Outside Antenna must be
installed vertically on a metallic
surface.
2. Run the Outside Antenna cable into
the car. The cable is strong enough
that it may be shut in most vehicle
doors without damaging the cable.
For a cleaner look, carefully pull down
the door seal, run the cable under
the seal, and push the seal back into
place. This method reduces wear
on the cable as the door opens and
closes.
3. Install the Low-Prole Inside Antenna.
• Identify a place on the right side of
the driver’s seat to mount the Inside
Antenna. The location should be at
least 18 inches but no more than
36 inches from where the cellular
device will be used.
• Install the Inside Antenna at the
same angle as the cell phone when
held in use or near the laptop’s
cellular data card to maximize signal
strength.
For a more professional look, you
can install the Inside Antenna
underneath a car seat cover or
upholstery.
• When you have tested the
functionality of your Signal Booster,
mount the Inside Antenna by peeling
off the backing of the Velcro®and
attach it to your selected location
on the seat and secure the Inside
Antenna.
4. Place and connect the MobileMaxx
3G Signal Booster.
• Select a location for the Signal
Booster that is free from excessive
heat, direct sunlight and moisture
and that has proper ventilation.
Good locations include underneath
a seat or under the dashboard.
• Connect the wire from the Outside
Antenna to the port labeled “Outside
Antenna” on the Signal Booster.
Power
Adapter
From Outside
Antenna
From Inside
Antenna
• Connect the wire from the Inside
Antenna to the port labeled “Inside
Antenna” on the Signal Booster.
• Plug the power adapter into
vehicle’s 12V DC power supply
and attach the cord to the side of
Power Booster labeled “Power.”
NOTE: Do NOT connect the power
to the Signal Booster until you have
connected both the Inside and
Outside Antennas.
• Power up your Signal Booster by
ipping the switch on the back of
the DC power adapter on. A red
light should appear on the power
adapter.
Note: The MobileMaxx 3G Signal Booster
may remain on, in vehicles whose 12V
DC power sources do not automatically
shutdown when the vehicle is turned
off. This could result in discharging the
vehicles battery in one to two days.
Note: Some 12V DC power sources are
shut down when the vehicle ignition is
turned to off. Refer to your vehicle owners
manual for specics related to your
vehicle.
Note: The aluminum casing of your Signal
Booster will adjust to the temperature of its
environment, but is designed to protect the
Signal Booster technology. For example,
in the summer, the Signal Booster case

5
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Blinking Red: If one or more of the lights
on the Signal Booster are blinking red,
this means that the Signal Booster has
shutoff due to close proximity to the mobile
device. Increase the distance between the
mobile device and the Inside Antenna until
the light is no longer ashing red. Contact
Wilson Electronics Technical Support Team
for assistance.
Green light: A green light indicates the
MobileMaxx 3G Signal Booster is working
properly.
If you have additional questions about
the operation of your MobileMaxx 3G
Signal Booster, please contact the Wilson
Electronics technical support team at
866-294-1660 or email
[email protected].
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am
to 6:00pm MST, by calling (866-294-1660), or by
email, at [email protected]
How does weather affect the performance of
my outside antenna?
Water vapor (e.g. rain, fog, snow or other
precipitation) creates an effective lter to cellular
signal. In times of heavy precipitation, you may
see less performance.
What’s the difference between the 800 MHz
and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The MobileMaxx 3G works with all major North
American cellular providers on the 800 & 1900
MHz frequencies. Traditionally, 800/1900MHz are
associated with voice and 3G data; while 700MHz
and 1700/2100MHz are associated with 4G data.
may be as hot as 150 degrees inside your
vehicle. These high temperatures will
NOT damage the Signal Booster, nor do
they pose a re risk to the vehicle. Again,
be sure to place your Signal Booster in a
location with adequate ventilation and away
from direct sunlight or moisture.
Troubleshooting &
Understanding Lights
The lights on the top of the Signal Booster
indicate whether the system is working
or if there are problems. The light on the
left is the power light. The other two lights
indicate the operation of 800 MHz and
1900 MHz signals, respectively. Take the
following steps based on the indicator light
color when using the Signal Booster.
Lights off: If the lights are not on:
• Check connections on the power
supply to see that it is rmly plugged
into both the Signal Booster and the
power source.
• If using a DC power supply in your
vehicle, ensure the power supply is
properly inserted. Then check the
12 volt power from the car socket
and the fuse. Replace the fuse if
necessary.
Red light: A red light indicates oscillation is
occurring. Oscillation is similar to feedback
between a microphone and speaker. When
oscillation occurs, the Signal Booster will
power down to protect the cell tower. To
eliminate oscillation, the Outside Antenna
needs to be moved farther from the Inside
Antenna. Move the Outside Antenna on the
roof to the rear of the car, but at least 8 to
12 inches from the rear or side windows.
Disconnect the power from the Signal
Booster, then reconnect the power to reset
the Signal Booster.
Move to
rear of car
Disconnect
the power
We recommend visiting www.wirelessadvisor.com
(United States) or http://bit.ly/1mQf2Gl (Canada)
for information regarding the frequency band
used by your cell service provider in a specic
geographical location.
Carrier Frequency Use

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INSIDE ANTENNA OPTIONS
Slim Low Profile
301152 - w/ 10’ RG174
Low Profile
311106 - w/ 10’ RG58
OUTSIDE ANTENNA OPTIONS
Mini-Mag
301126 w/ 12.5 RG174 cable- SMA
301113 w/ 12.5 RG174 cable - FME
12” Mag Mount
311103 w/ 12.5’ RG174
311125 w/ 12.5’ RG174
311128 w/ 12.5’ RG174
314202 w/ 12.5’ RG174
Trucker Antenna
311701 w/10.5’ RG58
Trucker Antenna
311119 w/13.5’ RG58
311133 w/13.5’ RG58
Marine Antenna
311130-5810 w/10.5’ RG58
Glass Mount
311102 w/14’ RG58
311114 w/14’ RG58
NMO Antenna
Kit 314203-5810
• 800/900/1900 NMO Antenna
• 10’ RG58 Cable
Kit 311104-17410
• 800/1900 NMO Antenna
• 10’ RG174 Cable Kit 311104-40015
Kit 311112-17410
• 800/1900 NMO Antenna
• 10’ RG174 Cable
Kit 314203-17410
• 800/900/1900 NMO Antenna
• 10’ RG174 Cable
Fixed Antenna Kit
Options
INSIDE ANTENNA OPTIONS
Kit 309900-50N
• 2- Wall Panel antennas
• 1- 50 ohm 3-Way Splitter
Kit 309905-50N
• 3- Wall Panel Antennas
• 3- 2-Way 50 Ohm Splitters
Kit 309902-75F
• 2- Wall Panel Antennas
• 1-3-Way 75Ohm Splitter
Kit 309903-75F
• 3- Wall Panel Antennas
• 3- 2-Way 75Ohm Splitters
Kit 309904-75F
• 1- Wall Panel Antenna
• 1- 2-Way 75 Ohm Splitter
Kit 301121-40010
• 50 Ohm Dome Antenna
• 10’ LMR400
Kit 311135-40060
• 50 Ohm Wall Panel Antenna
• 60’ LMR400
Kit 301151-0610
• 75 Ohm Dome Antenna
• 10’ RG6 Cable
Kit 311135-5820
• 50 Ohm Wall mount Panel
Antenna
• 20’ RG58 Cable
Kit 311135-40060
• 50 Ohm Wall Mount Panel
Antenna
• 60’ LMR400 Cable
Kit 301151-1110
• 75 Ohm Dome Antenna
• 10’ RG11 cable
Kit 311155-1150
• 75 Ohm Wall mount Panel
Antenna
• 50’ RG11 Cable
50 Ohm Outside Antenna Kit
Kit 311203-5820
• Omni-Directional antenna
• 20’ RG58 Cable
75 Ohm Outside Antenna Kit
Kit 311201-0620
• Omni Directional w/ F-Female
• 20’ RG6 Cable
Kit 311141 - 0620
• 75 Ohm Grey Brick Antenna
• 20’ RG6 Cable
Mobile Antenna Kit
Options

7
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BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider
and have your provider’s consent. Most wireless providers consent to the use of
signal boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate
for calls served by using this device.
This is a CONSUMER device.
Safety Guidelines
Warning: In a wireless installation, do not plug the Signal Booster directly into the cell phone or cellular data card
using an antenna adapter. It will damage the Signal Booster, cell phone or cellular data card.
Warning: Do not plug in the DC power supply until the Outside and Inside Antenna cables are attached to the
Signal Booster.
Warning: Warning: The Inside Mobile Antennas must have 1.5 feet of separation distance from all users and the
Inside Fixed Antennas must have 6 feet of separation distance from all users.
Warning: RF Safety: Any antenna used with this device must be located at least 8 inches from all persons.
Warning: Use only the power supply provided in this package. The power supply must be 12 V DC Output.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to
operate this equipment.
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be
adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming
and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use
for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the
Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected
oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such
automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted
by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal
Booster’s microprocessor.

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Notes:
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9
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Signal Booster Specifications
MobileMaxx 3G
Model Number 460011
Connectors SMA
Antenna Impedance 50 Ohms
Frequency 824-894 MHz and 1850-1990 MHz
Passband Gain (nominal) 800 MHz
47.8
1900 MHz
44.2
20 dB Bandwidth (MHz) 800 MHz 1900 MHz
Typical
Maximum
37.8
39.4
79.4
80.4
Power output for single cell phone (dBm) 800 MHz 1900 MHz
Uplink
Downlink
29.0
-7.9
27.1
0.7
Power output for multiple received channels
(Uplink) dBm
No. Tones
800 MHz 1900 MHz
226.7 24.2
323.2 20.6
420.7 18.1
518.8 16.2
617.2 14.6
Power output for multiple received channels
(Downlink) dBm
No. Tones
800 MHz 1900 MHz
2-14.3 -15.5
3-17.8 -19.1
4-20.3 -21.6
5-22.3 -23.5
6-23.9 -25.1
Noise Figure (typical downlink/uplink) 4 dB nominal
Isolation > 90 dB
Power Requirements 12-15 V, 2 A (subject to uplink power)
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating
would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power
reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

3301 East Deseret Drive, St. George, UT 84790
web: www.WilsonElectronics.com email: [email protected]
phone: [phone] local: 435-673-5021 fax: [phone]
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any
reason the performance of any product is not acceptable, simply return the product directly to the reseller with a
dated proof of purchase.
2-Year Warranty
Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.
Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics
shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or
replaced product back to the original consumer if located within the continental U.S.
This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
Disclaimer:The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no
responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or
for any infringements of patents or other rights of third parties that may result from its use.
Copyright © 2014 Wilson Electronics, LLC All rights reserved.
U.S. Patent Nos. – 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; D565,021
111286_RevP_04.23.14