Wilson Electronics weBoost Connect 4G-X 471104R User manual

ENGLISHFRENCH
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User Manual
A WILSON ELECTRONICS, LLC COMPANY
Cellular Signal Booster
Connect 4G-X

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Package Contents 1
STEP 1: Preparation 2
STEP 2: Find The dBm Reading On Your Phone 3
STEP 3: Measure Signal Strength For Inside Antenna 4
STEP 4: Measure Signal Strength For Outside Antenna 5
STEP 5: Temporarily Mount The Outside Antenna 6
STEP 6: Connect The System 7
STEP 7: Compare Results 8
STEP 8: Permanently Mount The Outside Antenna 9
STEP 9: Permanently Mount The Inside Antenna 11
STEP 10: Route & Secure The Cable 12
Test System: Lights 13
Specifications 15
Safety Guidelines
16
Warranty 18
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Index

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 1
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________
Package
Contents
Connect 4G-X
2x Pole Mount
Bracket
Wall Mount
Bracket
Inside
Antenna
Outside
Antenna 60' & 75'
Cables
Power
Supply
This device may be operated ONLY in a fixed location for in-building
use. The signal booster unit is designed for use in an indoor,
temperature controlled environment (< 100 degrees Fahrenheit)

2CELL PHONE SIGNAL BOOSTER CONNECT 4G-X
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Step 1: Preparation
NOTE: These instructions will walk you through a “soft” install process to find the
optimal locations for the inside and outside antennas, then through the process of the
permanent installation.
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.
Ladder
Phillips-head screwdriver
10mm open-end wrench or adjustable wrench
Drill (if routing cable through wall)
Mounting Option A:1-2” diameter pole (#901117) or an
existing pole
Recommended: Power Strip with surge protection
2 to 3 hours
2 people (a person to help with antenna calibration)

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 3
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Dial *3001#12345#* then press Call.
1Hold down power button until you see 'Slide to
Power O'.
2Then release the power button.
3Hold the Home button until your main screen appears.
If you want to check 3G/1x but your iPhone is picking up 4G/
LTE signal, go to Settings>Cellular>Cellular Data Options>En-
able LTE>Select O
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options/wording
depends on phone model).
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Step 2: Find The dBm
Reading On Your Phone
All Other Phones & Alternate Methods
• https://www.weboost.com/test-mode-instructions/
All Phones:
• Keep track of the network (3G or 4G) phone is connected to.
• Any signal readings you take are valid for that phone’s carrier. To get readings
from other carriers, you’ll need phones from each carrier.
• When system is set-up, you can easily revert back to the “bar display” by dialing
*3001#12345#* press Call, press the signal strength at the top left of screen to
toggle between numbers and bars, then press the Home button to exit Field
Test mode.
iPhone®
Android™
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iPhone is aregistered trademark of Apple Inc. Android is a trademark of Google Inc.

4CELL PHONE SIGNAL BOOSTER CONNECT 4G-X
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Step 3: Measure Signal
Strength For Inside
Antenna Placement
Having an accurate measurement of signal strength in decibels (dBm) is crucial
when installing your system. Decibels accurately measure the signal strength you
are receiving. Test both 3G and 4G signal for best results by turning the LTE o in
the carrier settings of your device.
SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm
4G/LTE
(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm
Turn o your cell phone’s WiFi to ensure you
are checking the cellular connection. The dBm
reading will be refreshed every 30-60 seconds.
Want faster results? Once you have a reading,
turn on airplane mode. Wait 15 seconds.
Turn o airplane mode. The signal strength
reading is refreshed.
Walk around your home/oce taking signal
strength readings until you find the area that has
the weakest reception, or number farthest away
from zero. For example -100 is a weaker signal
than -80.
Weakest Signal Number:___________
Weakest Signal Location: ___________
Place your Inside Antenna in this poor signal area
on the floor and against the wall where you will
mount it. For best results, keep the inside antenna
more than 18 inches away from the booster.

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 5
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Step 4: Measure Signal
Strength For Outside
Antenna Placement
This is the most critical step of the installation
process because it will determine the overall
performance of the booster system. Using the
same method as Step 3, find the place with the
strongest signal (number closest to zero) on the
outside of your home.
The further apart the Inside Antenna is located
from the Outside Antenna, the better. To
determine the best location for your Outside
Antenna, note the dBm reading in a variety of
locations.
Note: The Outside Antenna must be at least
20 feet horizontal or 50 feet vertical from the
Inside Antenna for best performance. Make sure
the Inside Antenna and outside Antennas are
facing away from each other.

6CELL PHONE SIGNAL BOOSTER CONNECT 4G-X
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Step 5: Temporarily Mount
The Outside Antenna
Use one of the two options to mount the
outside antenna on the side of the house with
the strongest signal.
Note: Using an app like 'Open Signal' will help
you point the outside antenna in the direction of
the nearest cell phone tower.
AOption (Best)
BOption (Good)
Note: The Outside Antenna must be at least
20 feet horizontal or 50 feet vertical from the
Inside Antenna for best performance. Make sure
the Inside Antenna and outside Antennas are
facing away from each other.
A
B

CONNECT 4G-X CELL PHONE SIGNAL BOOSTER 7
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Band 5 Band 4 Band 12/13/17
Connect 4G-X ®
Band 2
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Step 6: Connect The System
2
Connect the supplied Coax Cable to end of
booster labeled Inside Antenna.
3
Power up the Booster by connecting it to a
power source.
To protect Booster from power surges, connect
to a power strip.
1
Connect the supplied Coax Cable to end of
booster labeled Outside Antenna.
Outside
Antenna
Inside
Antenna
Connect 4G-X ®

8CELL PHONE SIGNAL BOOSTER CONNECT 4G-X
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Step 7: Compare Results
Using the field test mode described in step 3, measure the new signal
strength and write it down here ___________.
Compare this number with the original reading you took in the same part of the house.
If the number is higher (closer to zero) than the original reading without booster, your
booster is working. If it is not, look at the lights on the booster and the section at the
end of this manual “Test System: Lights”.
Did you know a signal increase in just
3dB is 2 times the power and signal amplification!
Distance from Cell Tower
CELL
TOWER
Signal Strength
GOOD
Signal Strength
POOR
Signal Strength
DEAD ZONE
Signal Strength
EXCELLENT
Signal Strength
FAIR
3G/1x
4G/LTE
-70dBm
-90dBm
-75dBm
-100dBm
-90dBm
-108dBm
-105dBm
-115dBm
-110dBm
-120dBm
DECIBEL GAIN POWER INCREASE
3dB 2 times the power and signal amplification
6dB 4 times the power and signal amplification
10dB 10 times the power and signal amplification
12dB 16 times the power and signal amplification
20dB 100 times the power and signal amplification