Wilson Electronics weBoost DRIVE 4G-X 470510R User manual

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Index
Package Contents 1
STEP 1: Mount Outside Magnetic Antenna 2
STEP 2: Mount Inside Antenna 4
STEP 3: Connect Coax Cables To Booster 5
STEP 4: Connect Power Supply To Booster 6
STEP 5: Plug Power Adapter Into Vehicle’s Power Supply 7
Light Patterns 8
Troubleshooting 9
Safety Guidelines 10
Specifications 11
Warranty 12

DRIVE 4G-X VEHICLE SIGNAL BOOSTER 1
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Package
Contents
Booster
& Bracket
Outside
Antenna
Inside
Antenna
Power
Supply

8VEHICLE SIGNAL BOOSTER DRIVE 4G-X
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Light Patterns
NEED HELP? support.weboost.com 866.294.1660
Solid Green
This indicates that your booster is functioning properly and there are no issues with
installation.
Blinking Red, Then Solid Green
This indicates that one or more of the booster bands has reduced power due
to a feedback loop condition called oscillation. This is a built in safety feature
to prevent harmful interference with a nearby cell tower. If you are already
experiencing the desired signal boost, then no further adjustments are necessary.
If you are not experiencing the desired boost in coverage then refer to the
Troubleshooting section below.
Solid Red
This is due to a feedback loop condition called oscillation. This is a built in safety
feature that causes a band to shut off to prevent harmful interference with a nearby
cell tower. Refer to Troubleshooting section below.
Light O
If the Drive 4G-X Signal Booster’s light is off, verify your power supply has power.
NOTE: The Signal Booster can be reset by disconnecting and reconnecting
the power supply.
After troubleshooting you must initiate a new power cycle by disconnecting and
then reconnecting power to the Booster.

DRIVE 4G-X VEHICLE SIGNAL BOOSTER 9
FREQUENTLY ASKED QUESTIONS
What hours can I contact customer support?
Customer Support can be reached monday thru friday by calling 866.294.1660, or
through our support site at support.weboost.com.
Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to shut down to prevent damage. The best way to keep
these spheres of signal from overlapping is to maximize separation between the
Booster and Antenna.
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Troubleshooting
FIXING BLINKING OR SOLID RED ISSUES
This section is only applicable if the booster is red or blinking red and you are not
experiencing the desired signal boost.
1
2
3
Unplug the Booster’s power supply.
Relocate the inside and outside antenna further from each other. The objective
is to increase the separation distance between them, so that they will not
create this feedback condition discussed before.
Plug power supply back in.
Monitor the indicator light on your booster. If, after a few seconds of ‘power
on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the
separation distance until the condition is corrected and/or desired coverage
area is achieved. Note: Horizontal separation of the two antennas typically
requires a shorter separation distance than perpendicular separation.
If you are having any diculties while testing or installing your booster, contact
our weBoost Customer Support team for assistance (866.294.1660).
4
5

10 VEHICLE SIGNAL BOOSTER DRIVE 4G-X
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Safety Guidelines
Use only the power supply provided in this package. Use of a non-weBoost product may damage
your equipment.
Any antenna used with this device must be located at least 8 inches from all persons.
FCC requires to never use the cell phone in the cradle next to your ear.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05. You MUST
operate this device with approved antennas and cables as specified by the manufacturer. Antennas
MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any
person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED CPC-2-1-05,
SEE BELOW:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html

12 VEHICLE SIGNAL BOOSTER DRIVE 4G-X
2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.
NEED HELP? support.weboost.com 866.294.1660

DRIVE 4G-X VEHICLE SIGNAL BOOSTER 13
Notes
NEED HELP? support.weboost.com 866.294.1660

3301 East Deseret Drive, St. George, UT
866.294.1660 www.weboost.com support.weboost.com
Copyright © 2017 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA GDE000076_Rev01_03.21.18