Wilson Electronics 460054 User manual

Installation Guide
Drive Reach OTR
Cell Signal Booster
®
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Index
Package Contents ........................................................... 1
STEP 1 Select Mounting Location & Assemble the Outside Antenna ................ 2
STEP 2 Mounting the Outside Antenna ......................................... 4
STEP 3 Mounting the Inside Antenna .......................................... 6
STEP 4 Connect Coax Cables to Booster ........................................7
STEP 5 Connect Power Supply to Booster ...................................... 8
Booster Light Patterns ....................................................... 9
Troubleshooting ............................................................. 11
Safety Guidelines ............................................................13
Specifications .............................................................. 16
Warranty................................................................... 17
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1
Package Contents
Drive Reach
Signal Booster
& Bracket
Outside
Antenna
Inside
Antenna
Power
Supply
13 in. & 18 in.
Mast Extensions,
Side-Exit Adapter,
Spring, 3-Way
Mount & Thread
Lock Packs
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2
c
a
b
l
e
c
a
b
l
e
c
a
b
l
e
Once you have determined the best
location for the antenna, insert cable
through mast(s) then through Side
Exit Adpater.
STEP 1 Select Mounting
Location & Assemble the
Outside Antenna
cable from
antenna
Mast
Extension
13 in.
mast
antenna
13 in.
mast
13 in.
mast
Side Exit
Adapter
run cable
through Mast
Extension(s)
run cable
through Mast
Extension(s)
Antenna Spring
(can be used
optionally)
(Antenna Spring
should not be used)
on this length)
18 in.
mast
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3
Use thread locker (provided) to thread
points and screw into place.
NOTE: Be sure the antenna is the correct
height before applying thread locker.
NOTE: When adding the side exit adapter
hold the antenna vertically and screw the
adapter from the bottom up. This reduces
cable twisting.
(STEP 1 cont.)
Side Exit
Adapter
mast
mast
add thread
locker
add thread
locker
Drive OTR
Antenna
c
a
b
l
e
f
r
o
m
a
n
t
e
n
n
a
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4
If the vehicle does not have built-in
mounting points, a three-way mount is
included that will work on vehicles with
mirror rails.
NOTE: The cable is strong enough that
it may be shut in most vehicle doors
without damaging the cable.
STEP 2 Mounting the Outside
Antenna
3-Way Antenna
Mount with hardware
connect cable to a
signal booster
Side Exit
Adapter
Mast Extension
add thread
locker
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5
(STEP 2 cont.)
3-Way Antenna
Mount with hardware
Side Exit
Adapter
Spring
Mast Extension
If installing with the Spring, disassemble
the 3-Way Mount and use disc washer
and nut (provided) to mount the antenna
with Spring as shown. add thread
locker
add thread
locker
Remove nut & shake
proof washer
Remove bolt &
plastic washer
Mount disc washer with lip
in the DOWN position
Fasten nut with lip in
the UP position
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6
Identify a place to mount the In-Vehicle
Antenna, either on the side of the seat or on
the dash and mount. The location should be
at least 18 inches but no more than 36 inches
from where the cellular device will be used.
Use the Velcro® adhesive strip/adhesive strip
provided and attach to desired location.
STEP 3 Mounting the Inside
Antenna
Velcro®strip
mount Inside
Antenna to seat
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7
Connect the cable from the Outside Antenna
to the port labeled “Outside Antenna” on
the booster and connect the cable from the
In-Vehicle Antenna to the port labeled “Inside
Antenna” on the booster.
STEP 4 Connect Coax Cables
to Booster
from Inside Antenna
from Outside Antenna
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8
Connect the power supply cord to the end of
the booster, labeled “ ”, then plug the
power adapter into vehicle’s 12V DC power
supply. The Drive Reach will automatically
power on when plugged in. If your Drive Reach
is working correctly, the light on the power
adapter will be red, and the light on the booster
will be green. Use only the power supply
provided in this package.
NOTE: If the 12V Cigarette Lighter port on
your car is always on (even when your vehicle
is turned o) and you will be parking for
extended periods of time (more than a day), we
recommend you turn the booster o by pushing
the LED light, which is also a button. This will
prevent the Drive Reach from draining the
battery in your vehicle.
STEP 5 Connect Power Supply
to Booster
connect Power
Supply Cord
plug into vehicle's DC
Power Supply
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9
SOLID GREEN
This indicates that your Drive Reach Booster is functioning properly and there are no
issues with installation.
SOLID RED
Band has shuto. This is due to a feedback loop condition called oscillation. This is a
built in safety feature that causes a band to shut o to prevent harmful interference
with a nearby cell tower. Refer to Troubleshooting section.
BLINKING RED, THEN SOLID GREEN
This indicates that one or more of the booster bands has reduced power due to a
minor feedback loop condition called oscillation. This is a built in safety feature to
prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.
Light O
If the Drive Reach Signal Booster’s light is o, verify your power supply has power.
Booster Light Patterns
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10
(Booster Light Patterns cont.)
NOTE: The Signal Booster can be reset by disconnecting and reconnecting
the power supply.
After troubleshooting you must initiate a new power cycle by disconnecting and then
reconnecting power to the Booster.
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11
FIXING BLINKING OR RED LIGHT ISSUES
This section is only applicable if the booster is red or blinking red and you are not
experiencing the desired signal boost.
1 Unplug the Booster’s power supply.
 Relocate the inside and outside antenna further from each other. The objective is
to increase the separation distance between them, so that they will not create this
feedback condition discussed before.
3 Plug power supply back in.
4 Monitor the indicator light on your booster. If, after a few seconds of ‘power
on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the
separation distance until the condition is corrected and/or desired coverage area
is achieved. Note: Horizontal separation of the two antennas typically requires a
shorter separation distance than vertical separation.
If you are having any diculties while testing or installing your booster, contact our
weBoost Customer Support team for assistance (866.294.1660).
Troubleshooting
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FREQUENTLY ASKED QUESTIONS
How can I contact customer support?
Customer Support can be reached Monday thru Friday by calling 866.294.1660, or
through our support site at support.weboost.com.
Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to scale down it’s power or shut down to prevent damage.
The best way to keep these spheres of signal from overlapping is to maximize
separation between the inside and outside antennas.
(Troubleshooting cont.)
1.866.294.1660 www.wilsonelectronics.com [e-mail]
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13
Safety Guidelines
Use only the power supply provided in this package. Use of a non-weBoost product may damage your
equipment.
Connecting this signal booster directly to the cell phone with use of an adapter will damage the cell phone.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on
their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.
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(Safety Guidelines cont.)
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER,
PLEASE SEE BELOW:
Sprint: http://www.sprint.com/en/legal/signal-boosters.html?=search:booster
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
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15
Antenna Info
The following accessories are certified by the FCC to be used with the Drive Reach Booster.
Ω
50
50
50
75
75
50
50
75
50
50
Antenna Type
Mini-Mag SMB
4G Trucker
4G Marine
NMO
NMO Antenna
12" Mag Mount
4G RV OTR
4G RV OTR
800/900/1900 NMO
4G NMO
Coax Type
LMR-100
RG-58
RG-195
RG-58
RG-58
RG-58
RG-195
RG-6
RG-58
RG-58
Kit #
311217
304415
304420
311104-5810
311112-5810
311125
311224-19530
311224-0630
314203-5810
314405
Ln(ft)
10
15
20
10
10
12.5
30
25
10
10
MOBILE OUTSIDE ANTENNA KIT OPTIONS
Ω
50
Antenna Type
4G Slim Low Profile SMB
Coax Type
LMR-100
Kit #
314419
Ln(ft)
10
MOBILE INSIDE ANTENNA KIT OPTIONS
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460054
5 dB (nominal)
> 90 dB
5V, 4.5A
5.2 5.2 5.2 5.0 5.1
PWO460054
SMB-Jack
50 Ohms
698-716 MHz, 728-756 MHz, 777-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
700 MHz B12/17
28.3
700 MHz B13
29.1
800 MHz B5
29.50
1700 MHz B4
28.50
1900 MHz B2
28.30
Model
FCC
Connectors
Antenna Impedence
Frequency
Noise Figure
Isolation
Power Requirements
Power output for single cell
phone (Uplink) dBm
Power output for single cell
phone (Downlink) dBm
Specifications
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the
hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster
is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the
Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of
1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing
power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to
operate this equipment.
Drive Reach Cell Signal Booster
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DISCLAIMER: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However,
no responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for
any infringements of patents or other rights of third parties that may result from its use.
MARKETING APPROVAL: Installer and end customer hereby grants to Wilson Electronics the express right to use
installers or end customers company logo in marketing, sales, financial, and public relations materials and other
communications solely to identify Customer as a Wilson Electronics customer.
2 YEAR WARRANTY
Antennas may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics
shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or
replaced product back to the original consumer if located within the continental U.S.
Replacement products may include refurbished Wilson Electronics products that have been recertified to conform
with product specifications.
This warranty does not apply to any antennas determined by Wilson Electronics to have been subjected to misuse,
abuse, neglect, or mishandling that alters or damages physical or electronic properties.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
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NOT AFFILIATED WITH WILSON ANTENNA
3301 East Deseret Drive, St. George, UT
866.294.1660 www.wilsonelectronics.com [e-mail]
Copyright © 2020 Wilson Electronics. All rights reserved. Wilson Electronics products covered by U.S. patent(s) and pending
application(s) For patents go to: weboost.com/us/patents
GDE000286_Rev01_09.18.20
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