
Wilson Sporting Goods, Inc.
LIMITED LIFETIME WARRANTY
Subject to proper installation and normal use, Wilson Sporting Goods warrants, subject to the limitations below, to the original
retail purchaser all structural components of the Basketball Goal System to be free of defects in material and workmanship for the
duration of ownership by the original retail purchaser. Please call 1-800-333-8326 before returning any or all parts. Merchandise
must be shipped prepaid with a copy of proof of purchase to our distribution center for examination to see whether it needs to be
repaired or replaced. Any labor costs, travel expenses and any other changes involved in the removal, installation or replacement
of the defective/repaired parts from/to your Basketball Goal System will be your (the purchaser’s) responsibility. Shipping charges
for replaced or warranted merchandise being sent back to the customer from our distribution center must be prepaid by the
customer in advance. If not, the replacement shipment will be sent out collect. Wilson Sporting Goods reserves the right to examine
photographs or physical evidence of merchandise claimed to be defective, and to recover said merchandise, prior to authorization
of warranty claims. A “Returned GoodsAuthorization” number may be required, please call for details prior to the return of any
photographs or merchandise. This warranty is expressly in lieu of all warranties, expressed or implied, including warranties of
merchantability or fitness for use. Wilson Sporting Goods does not assume or authorize any person or representative to assume for
us, any other liability in connection with the sale of our products. The remedy of repair or replacement stated above is our exclusive
remedy. Wilson Sporting Goods will not be liable for any other damages or expenses which may incur, including but not limited to
incidental or consequential damages. Wilson Sporting Goods assumes no other obligations or liability on the part of the purchaser,
and Wilson Sporting Goods neither assumes nor authorizes any other person to assume for it any other liability in connection with
the goods sold.
What is Not Covered by This Warranty
Any merchandise subjected to abuse, negligence, improper installation, vandalism, acts of Nature, alteration of product, or any
other events beyond the control of Wilson Sporting Goods.
HANGING ON RIM WILL VOID YOUR WARRANTY: Rims are not warranted for any defects other than workmanship. Torn back
plates, damaged springs, bent rings, damaged eyebolts, and torn or distorted rim supports result from hanging on the rim and are
not warranted.
Shipping charges both ways. Note: Any merchandise shipped to Wilson Sporting Goods collect will be refused.
Dealer service charges, labor charges and travel expenses associated with replacement of repair of warranty item.
WARRANTY GUIDELINES
1. Keep your proof of purchase receipt (original retail purchaser). Without it, we will not be able to proceed with any warranty
service.
2. Call or write Wilson Sporting Goods to receive a Return Authorization # and allow us to better guide you with your specific needs.
1-800-333-8326 (Team Sports Customer Service)
Or Write us at:
Wilson Sporting Goods, Inc.
CUSTOMER SERVICE DEPT. - TEAM SPORTS
8700 W. Bryn Mawr Ave. 11th Floor
Chicago, IL 60631
WILSON BASKETBALL GOAL CARE INFORMATION
BACKBOARD
Items needed to clean backboard:
- 100% cotton soft cloth, (only)
- Mild dish washing liquid for soap
- Luke warm water
- Mild plastic polish to minimize scratches
Rinse backboard with lukewarm water. Wash gently with a 100% Cotton soft cloth,
lukewarm water and mild soap. Do not scrub. Rinse backboard with lukewarm water
again. Dry with 100% cotton soft cloth. To minimize scratches and minor abrasions to your
backboard, apply a mild polish such as Johnson’s Paste Wax, Novus Plastic Polish #1 or
Mirror Glaze Plastic Polish. Strong cleansers will damage backboard and void warranty.
RIM
HANGING ON THE RIM OR AGGRESSIVE PLAY WILL VOID YOUR WARRANTY. Rims
are not warranted for any defects other than workmanship. Torn back plates, damaged
springs, bent rings, damaged eye bolts, and torn or distorted rim supports result from
hanging on the rim and are not warranted. The goal should not be cranked under 7’ or
over 10’ for play. Adjustments of the goal should be done under adult supervision. When
attempting slam dunk activity, it is highly suggested that you always wear a mouth guard to
avoid or lessen dental injury.