Troubleshooting and technical service
This filter and its instructions are designed for domestic use, with no need for professional supervision,
except for exceptional cases. Here we shall describe the problems and causes which may arise after
years of service of the filter that you can repair yourself. If you cannot solve the problem, contact the
pool manufacturer.
Problem Cause Solution
Filter leaks through the hose
terminals
Improper connection between
the terminals and the hoses
Place teflon in the housings. In-
sert the hose terminals up until
the bottom of the housing and
tighten the clamps
fter the filter has started up,
there is no flow in the feedback
nozzle.
The valve is not on the filtration
setting.
Disconnect the filter and place the
valve on the correct setting.
Filter is above the level of the
unprimed water.
Place the filter in the correct posi-
tion and prime it.
Suction cover or skimmer plug
has been inserted.
Remove the suction cover or the
skimmer plug.
Intermittent operation Low water level on skimmer Fill the pool and prime the filter.
The filter is not primed. Prime the filter.
Low flow rate of filter Due to use, the filter is dirty. Perform a backwash.
The filter is not primed. Prime the filter.
Water comes out through the
filter opening.
Dirty connection between the
valve and the filter
Clean the sand from the opening,
insert the coupling on the valve
properly and tighten the metal
band firmly.
Lose metal band
The filter valve leaks through
the drain terminal.
Inner coupling damaged due to
improper use of chemical
product.
Change the top valve cover. Do
not put chemical products in the
preliminary filtration skimmer bas-
ket.
Valve head broken due to im-
proper use (over-tightening).
Valve head broken due to im-
proper use. Change the valve
head. Do not over-tighten!
Motor will not start up, there is
not any noise or vibration. No current in the electrical line. Check that there is current in the
electrical line.
Motor will not start up, a buzz-
ing sound can be heard. Motor damaged Contact a qualified person.
Water leak Leaking spot
Check the hose clamps.
If the leak is between the pump
and the motor, contact the after-
sales service of the pool manu-
facturer.
© by WilTec Wildanger Technik GmbH Item 51792, 51793 Page 9
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