Winmate R15IB3S-SPC369 User manual

Please read this instructions before operating the device and retain them for future reference.
10.4~23.8”
IP69K Stainless
P-Cap Panel PC
Intel®Celeron®Bay Trail-M N2930, 1.83 GHz
Full IP69K
User Manual
Version 1.3

User Manual Contents
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CONTENTS
PREFACE .............................................................................................................4
ABOUT THIS USER MANUAL ...........................................................................11
CHAPTER 1: INTRODUCTION...........................................................................13
1.1 Product Features ................................................................................13
1.2 Package Content ................................................................................14
1.3 Connector Placement .........................................................................15
1.4 Physical Buttons and LED Indicators..................................................16
1.5 Schematics and Dimensions...............................................................17
1.5.1 Dimensions 10.4"......................................................................17
1.5.2 Dimensions 15".........................................................................17
1.5.3 Dimensions 19” .........................................................................18
1.5.4 Dimensions 21.5” ......................................................................18
1.5.5 Dimensions 23.8”......................................................................19
CHAPTER 2: GETTING STARTED ....................................................................21
2.1 Powering On.......................................................................................21
2.1.1 AC Adapter Components ..........................................................21
2.1.2 Power Considerations...............................................................22
2.1.3 Power Consumption..................................................................22
2.1.4 Connecting the Power...............................................................23
2.2 Connector Pin Assignments................................................................24
2.2.1 Power Cable..............................................................................24
2.2.2 Serial Cable...............................................................................25
2.2.3 Ethernet Cable..........................................................................26
2.2.4 USB 2.0 Cable ..........................................................................27
2.3 Turning On and Off.............................................................................28
2.4 Cleaning the Monitor...........................................................................28
CHAPTER 3: OPERATING THE DEVICE ..........................................................30
3.1 Operating System...............................................................................30
3.2 Multi-Touch.........................................................................................31
3.3 How to Enable Watchdog ...................................................................32

User Manual Contents
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CHAPTER 4: AMI UEFI BIOS SETUP................................................................35
4.1 When and How to Use BIOS Setup....................................................35
4.2 BIOS Functions...................................................................................35
4.2.1 Main Menu ................................................................................37
4.2.2 Advanced Menu........................................................................39
4.2.3 Chipset Menu............................................................................61
4.2.4 Security Menu...........................................................................62
4.2.5 Boot Configuration ....................................................................63
4.2.6 Save & Exit................................................................................65
4.3 Using Recovery Wizard to Restore Computer............................................67
CHAPTER 5: DRIVER INSTALLATION .............................................................70
5.1 Installing Chipset Driver......................................................................70
5.2 Installing Graphics Driver....................................................................72
5.3 Installing Intel Sideband Fabric Device (Intel MBI) Driver...................73
5.4 Installing Intel Trusted Engine Interface (Intel TXE) Driver .................74
5.5 Installing Intel Network Connections...................................................75
5.6 Installing Audio Driver.........................................................................76
CHAPTER 6: MOUNTING...................................................................................78
6.1 Cable Mounting Considerations..........................................................78
6.2 Safety Precautions..............................................................................79
6.3 Mounting Guide...................................................................................79
6.3.1 VESA Mount..............................................................................80
6.3.2 Yoke Mount...............................................................................81
CHAPTER 7: TECHNICAL SUPPORT...............................................................83
7.1 Software Developer Support...............................................................83
7.2 Problem Report Form .........................................................................84
APPENDIX A: PRODUCT SPECIFICATIONS....................................................86
APPENDIX B: ORDER INFORMATION .............................................................90

User Manual Preface
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PREFACE
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in
any form or by any means, electronic or mechanical, for any purpose, without the
prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their
respective owners.
Disclaimer
Winmate Inc. reserve the right to make changes, without notice, to any product,
including circuits and/or software described or contained in this manual in order to
improve design and/or performance. We assume no responsibility or liability for
the use of the described product(s) conveys no license or title under any patent,
copyright, or masks work rights to these products, and make no representations or
warranties that these products are free from patent, copyright, or mask work right
infringement, unless otherwise specified. Applications that are described in this
manual are for illustration purposes only. We make no representation or guarantee
that such application will be suitable for the specified use without further testing or
modification.
Warranty
Winmate Inc. warranty guarantees that each of its products will be free from
material and workmanship defects for a period of one year from the invoice date. If
the customer discovers a defect, we will, at his/her option, repair or replace the
defective product at no charge to the customer, provide it is returned during the
warranty period of one year, with transportation charges prepaid. The returned
product must be properly packaged in its original packaging to obtain warranty
service. If the serial number and the product shipping data differ by over 30 days,
the in-warranty service will be made according to the shipping date. In the serial
numbers the third and fourth two digits give the year of manufacture, and the fifth
digit means the month (e. g., with A for October, B for November and C for
December).
For example, the serial number 1W14Axxxxxxxx means October of year 2014.

User Manual Preface
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Customer Service
We provide a service guide for any problem by the following steps: First, visit the
website of our distributor to find the update information about the product. Second,
contact with your distributor, sales representative, or our customer service center
for technical support if you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business
day. We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products.

User Manual Preface
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Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful
information or to alert you to the potential for hardware damage or personal injury.
These are Notes, Important, Cautions, and Warnings. The following is an example of
each type of advisory.
NOTE:
A note is used to emphasize helpful information
IMPORTANT:
An important note indicates information that is important for you to
know.
CAUTION/ ATTENTION
A Caution alert indicates potential damage to hardware and explains
how to avoid the potential problem.
Une alerte d’attention indique un dommage possible à l’équipement et
explique comment éviter le problème potentiel.
WARNING!/ AVERTISSEMENT!
An Electrical Shock Warning indicates the potential harm from
electrical hazards and how to avoid the potential problem.
Un Avertissement de Choc Électrique indique le potentiel de chocs
sur des emplacements électriques et comment éviter ces problèmes.
ALTERNATING CURRENT / MISE À LE TERRE!
The Protective Conductor Terminal (Earth Ground) symbol indicates
the potential risk of serious electrical shock due to improper
grounding.
Le symbole de Mise à Terre indique le risqué potential de choc
électrique grave à la terre incorrecte.

User Manual Preface
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Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections
while the power is on. Sensitive electronic components can be
damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque
vous travaillez sur celui-ci. Ne pas brancher de connections
lorsque l’alimentation est présente. Des composantes
électroniques sensibles peuvent être endommagées par des sauts
d’alimentation. Seulement du personnel expérimenté devrait ouvrir
ces chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge before touching
the CPU card. Modern electronic devices are very sensitive to static
electric charges. As a safety precaution, use a grounding wrist strap
at all times. Place all electronic components in a static-dissipative
surface or static-shielded bag when they are not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements
électroniques moderns sont très sensibles aux décharges
d’électricité statique. Toujours utiliser un bracelet de mise à la terre
comme précaution. Placer toutes les composantes électroniques
sur une surface conçue pour dissiper les charge, ou dans un sac
anti-statique lorsqu’elles ne sont pas dans le chassis.

User Manual Preface
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Safety Precautions
For your safety carefully read all the safety instructions before using the
device. Keep this user manual for future reference.
Always disconnect this equipment from any AC outlet before cleaning.
Do not use liquid or spray detergents for cleaning. Use a damp cloth.
For pluggable equipment, the power outlet must be installed near the
equipment and must be easily accessible.
Keep this equipment away from humidity.
Put this equipment on a reliable surface during installation. Dropping it
or letting it fall could cause damage.
The openings on the enclosure are for air convection and to protect the
equipment from overheating.
CAUTION/ATTENTION
Do not cover the openings!
Ne pas couvrir les ouvertures!
Before connecting the equipment to the power outlet make sure the
voltage of the power source is correct.
Position the power cord so that people cannot step on it. Do not place
anything over the power cord.
If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient over-voltage.
Never pour any liquid into an opening. This could cause fire or electrical
shock.
Never open the equipment. For safety reasons, only qualified service
personnel should open the equipment.
All cautions and warnings on the equipment should be noted.
*Let service personnel to check the equipment in case any of the
following problems appear:
oThe power cord or plug is damaged.
oLiquid has penetrated into the equipment.
oThe equipment has been exposed to moisture.
oThe equipment does not work well or you cannot get it to work
according to the user manual.
oThe equipment has been dropped and damaged.
oThe equipment has obvious signs of breakage.
Do not leave this equipment in an uncontrolled environment where the
storage temperature is below -20°C (-4°F) or above 60°C (140°F). It may
damage the equipment.

User Manual Preface
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CAUTION/ATTENTION
Use the recommended mounting apparatus to avoid risk of
injury.
Utiliser l’appareil de fixation recommandé pour éliminer le risque
de blessure.
WARNING! / AVERTISSEMENT!
Only use the connection cords that come with the product.
When in doubt, please contact the manufacturer.
Utiliser seulement les cordons d’alimentation fournis avec le
produit. Si vous doutez de leur provenance, contactez le
manufacturier.
WARNING!/ AVERTISSEMENT!
Always ground yourself against electrostatic damage to the
device.
Toujours vérifier votre mise à la terre afin que l’équipement ne
se décharge pas sur vous.
Cover workstations with approved anti-static material. Use a wrist
strap connected to a work surface and properly grounded tools and
equipment.
Use anti-static mats, heel straps, or air ionizer for added protection.
Handle electrostatic-sensitive components, PCB’s and assemblies by
the case or the edge of the board.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting and removing
connectors or test equipment.
Keep the work area free of non-conductive materials, such as
ordinary plastic assembly aids and Styrofoam.
Use filed service tools, such as cutters, screwdrivers, and vacuum
cleaners that are conductive.
Always put drivers and PCB’s component side on anti-static foam.

User Manual Preface
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Important Information
Federal Communications Commission Radio Frequency Interface Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "B"
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at him own expense.
European Union
This equipment is in conformity with the requirement of the
following EU legislations and harmonized standards.
Product also complies with the Council directions.
Electromagnetic Compatibility Directive (2014/30/EU)
EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
EN55032: 2012/AC:2013
EN61000-3-2:2014
EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:201

User Manual About This User Manual
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ABOUT THIS USER MANUAL
This User Manual provides information about using the Winmate® IP69K Stainless P-
Cap Panel PC with Intel ® Celeron ® Bay Trail-M N2930 1.83 GHz processor. This
User Manual applies to the IP69K Flat Stainless P-CAP Panel PC –R10IB3S-
SPT269, R15IB3S-SPC369, R19IB3S-SPM169, W22IB3S-SPA369, and W24IB3S-
SPA269.
The documentation set for the IP69K Flat Stainless P-CAP Panel PC provides
information for specific user needs, and includes:
IP69K Stainless P-Cap Panel PC User Manual –contains detailed description
on how to use the Panel PC, its components and features.
IP69K Stainless P-Cap Panel PC Quick Start Guide - contains detailed
description on how to use the Panel PC, its components and features.
NOTE:
Some pictures in this guide are samples and can differ from actual
product.
Revision History
Version
Date
Note
1.0
23-Mar-2018
Initial document release
1.1
25-Apr-2019
Add 23.8” model
1.2
2-Jun-2019
Revise format
1.3
6-Feb-2020
Change housing to SUS
316/ AISI 316 stainless
steel for food and
chemical industries

User Manual Chapter 1 Introduction
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Introduction
This chapter gives you product
overview, describes features and
hardware specification. You will find all
accessories that come with the device in
the packing list. Mechanical dimensions
and drawings included in this chapter.

User Manual Chapter 1 Introduction
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CHAPTER 1: INTRODUCTION
Congratulations on purchasing Winmate® IP69K Stainless P-Cap Panel PC.
Winmate flat stainless steel P-Cap panel PCs and display are designed for
applications with high hygienic requirements. IP69K series is completely
waterproof with IP69K level of protection allowing for easy cleaning and
sterilization.
The IP69K stainless series work well in food, beverage industry, including food
processing operations and packaging, chemical manufacturing and other
industrial applications.
1.1 Product Features
The IP69K Stainless P-Cap Panel PC features:
Intel® Celeron® Bay Trail-M N2930, 1.83 GHz
SUS 316/ AISI 316 stainless steel for food and chemical industries
Full IP69K waterproof enclosure, good corrosion resistance
A true flat, easy-to-clean front surface with edge-to-edge design
Flat multi-touch panel pc with superior readability and P-CAP technology
Various mounting solutions, Yoke mount and VESA mount
Plenty of I/O s including USB 2.0, RS-232 serial port and RJ45-
10/100/1000 LAN ports
Waterproof ports with adapter cables for external connectivity
Supports VESA mount
Supports Rain/ Glove mode (Optional)

User Manual Chapter 1 Introduction
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1.2 Package Content
Carefully remove the box and unpack your Panel PC. Please check if all the
items listed below are inside your package. If any of these items are missing or
damaged contact us immediately.
Factory shipment list:
Panel PC
Quick Start Guide
(Hardcopy)
Driver CD & User
Manual
Varies by product
specifications
915211101030
IB32: 9171111I101Y
AC Adapter
Power Cable*
Serial Cable
50W 90PO12050002
80W 90PO12080003
Varies by destination
94G0103090Q0
Ethernet Cable
USB Cable
VESA Screws
94I0080080KF
9480108080Q0
913511101101

User Manual Chapter 1 Introduction
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1.3 Connector Placement
IP69K Flat Stainless P-CAP Panel PC has M12 type connectors with protection
cap and air venting valve.
For cable specifications refer to the Ch.2,“Cable Specifications” of this user
manual.

User Manual Chapter 1 Introduction
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1.4 Physical Buttons and LED Indicators
Physical buttons and LED indicators located on the rear side of the Panel PC.
Physical Buttons
Icon
Button
Description
Reset
Press to reset the system
Power On/
Off
Press to power on or power off the device
LED Indicators
LED Type
Status
Description
On
Power is on
Off
Power is off
Blinking
Storage activity (Data is being read or written)
Off
System is idle

User Manual Chapter 1 Introduction
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1.5 Schematics and Dimensions
This section contains mechanical drawing of the panel PC. Notice that this is a
simplified drawing and some components are not marked in detail.
1.5.1 Dimensions 10.4"
Unit: mm
Dimensions : 289 x 246 x 49.9
1.5.2 Dimensions 15"
Unit: mm
Dimensions : 378 x 301 x 56.4

User Manual Chapter 1 Introduction
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1.5.3 Dimensions 19”
Unit: mm
Dimensions : 467.4 x 392 x 56.6
1.5.4 Dimensions 21.5”
Unit: mm
Dimensions : 541 x 337 x 53

User Manual Chapter 1 Introduction
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1.5.5 Dimensions 23.8”
Unit: mm
Dimensions : 620 x 390 x 60

User Manual Chapter 2 Getting Started
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Getting Started
This chapter tells you important information
on power supply, adapter and precautions
tips. Pay attention to power considerations.