Winmate W15IB3S-PTA3 User manual

Please read these instructions carefully before using this product, and save this manual for future use
PT Series Multi-Touch
Chassis HMI
Intel® Celeron® Bay Trail-M N2930, 1.83 GHz
Model No. R15IB3S-PTC3
W15IB3S-PTA3
User Guide
Part No. 91521110101T
Document Version 1.2

2 PT Series Windows HMI User Guide
Contents
Preface 3
Chapter 1: Introduction 7
1.1 Features 7
1.2 Package Contents 7
1.3 Mechanical Dimensions 8
1.4 Connector Description 9
1.5 Physical Buttons and LED Indicators 9
Chapter 2: Installation 10
2.1 Wiring Requirements 10
2.2 VESA Mounting 11
2.3 Turning On 12
2.4 Connecting Peripherals 13
2.4.1 Power Connector 13
2.4.2 Ethernet Connector 13
2.4.3 Serial Port Connector 14
2.4.4 USB Connector 14
2.5 Speaker 15
Chapter 3: Operating the Device 16
3.1 Introduction 16
3.2 How to Enable Watchdog 17
3.3 Using Recovery Wizard to Restore Computer 18
Chapter 4: BIOS Setup 19
4.1 How and When to Use BIOS Setup 19
4.2 BIOS Functions 21
4.2.1 Main Menu 21
4.2.2 Advanced Settings 22
4.2.3 Chipset Menu 32
4.2.4 Security Menu 36
4.2.5 Boot Menu 38
4.2.6 Exit Menu 39
Appendix 40
Appendix A: Product Specifications 40
Appendix B: Cleaning the LCD Monitor 41
Appendix C: Technical Support 41

3
Chapter 1: Introduction
Preface
FCC Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two
conditions:
This device may not cause harmful
interference.
This device must accept any interference
received including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "A"
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at him
own expense.
European Union
Electromagnetic Compatibility Directive (2014/30/EU)
•EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
•EN55032: 2012/AC:2013
•EN61000-3-2:2014
•EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
•EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013
This equipment is in conformity with the requirement of the following EU
legislations and harmonized standards. Product also complies with the Council
directions.

4 PT Series Windows HMI User Guide
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in
any form or by any means, electronic or mechanical, for any purpose, without the
prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their
respective owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including
circuits and/or software described or contained in this manual in order to improve
design and/or performance. We assume no responsibility or liability for the use of
the described product(s) conveys no license or title under any patent, copyright, or
masks work rights to these products, and make no representations or warranties
that these products are free from patent, copyright, or mask work right infringement,
unless otherwise specified. Applications that are described in this manual are for
illustration purposes only. We make no representation or guarantee that such
application will be suitable for the specified use without further testing or
modification.
Warranty
Our warranty guarantees that each of its products will be free from material and
workmanship defects for a period of one year from the invoice date. If the customer
discovers a defect, we will, at his/her option, repair or replace the defective product
at no charge to the customer, provide it is returned during the warranty period of one
year, with transportation charges prepaid. The returned product must be properly
packaged in its original packaging to obtain warranty service. If the serial number
and the product shipping data differ by over 30 days, the in-warranty service will be
made according to the shipping date. In the serial numbers the third and fourth two
digits give the year of manufacture, and the fifth digit means the month (e. g., with A
for October, B for November and C for December).
For example, the serial number 1W16Axxxxxxxx means October of year 2016.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the
website of our distributor to find the update information about the product. Second,
contact with your distributor, sales representative, or our customer service center for
technical support if you need additional assistance.

5
Chapter 1: Introduction
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful
information or to alert you to the potential for hardware damage or personal injury.
These are Notes, Important, Cautions, and Warnings. The following is an example
of each type of advisory.
Note:
A note is used to emphasize helpful information
Important:
An important note indicates information that is important for you
to know.
Caution/ Attention
A Caution alert indicates potential damage to hardware and
explains how to avoid the potential problem.
Unealerted’ attention indique un dommage possible à
l’équipement et explique comment éviter le problem potentiel.
Warning!/ Avertissement!
An Electrical Shock Warning indicates the potential harm from
electrical hazards and how to avoid the potential problem.
Un Avertissement de Choc Électriqueindique le potentiel de
chocssur des emplacements électriques et comment éviterces
problèmes.

6 PT Series Windows HMI User Guide
Safety Information
Warning!/ Avertissement!
Always completely disconnect the power cord from your
chassis whenever you work with the hardware. Do not make
connections while the power is on. Sensitive electronic
components can be damaged by sudden power surges. Only
experienced electronics personnel should open the PC
chassis.
Toujours débrancher le cordon d’alimentation du chassis
lorsque vous travaillez sur celui-ci. Ne pas brancher de
connections lorsque l’alimentation est présente. Des
composantes électroniques sensibles peuvent être
endommagées par des sauts d’alimentation. Seulement du
personnel expérimenté devrait ouvrir ces chassis.
Caution/ Attention
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution,
use a grounding wrist strap at all times. Place all electronic
components in a static-dissipative surface or static-shielded
bag when they are not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute
charge statique avant de toucher la carte CPU. Les
équipements électroniques moderns sont très sensibles aux
décharges d’électricité statique. Toujours utiliser un bracelet
de mise à la terre comme précaution. Placer toutes les
composantes électroniques sur une surface conçue pour
dissiper les charge, ou dans un sac anti-statique lorsqu’elles
ne sont pas dans le chassis.
RoHS Declaration
According to the European Union issued Directive 2011/65/EU on the restriction of
the use of certain hazardous substances in electrical and electronic equipment
(RoHS 2.0). Winmate Inc.’s guaranty is able to meet the current regulations and
customer requirements in respect of the application of cadium, lead, mercury,
hexavalent chromium, PBBs, PBDEs in its product.

7
Chapter 1: Introduction
Chapter 1: Introduction
The PT Series HMI runs on low power consuming Intel® Celeron® N2930
processor. Multiple I/O interface includes USB 2.0, one LAN port, serial interface
RS-232/422/485 for machine-to-machine communications, USB 2.0 and USB 3.0
for data transfer. Chassis housing is protected with IP65 standard against water
and dust from the front. The PT Series HMI is an ultimate solution for Point-of-
Sale (POS) applications.
1.1 Features
•15/ 15.6” screen with P-Cap touch
•Low power consumption with Intel® Celeron® N2930 1.83 GHz
•Fanless cooling system and ultra-low power consumption
•Front IP65 for protection against water and dust
•A true flat, easy-to-clean front surface with edge-to-edge design
•Designed for Point-of-Sale (POS) applications
1.2 Package Contents
Carefully remove the box and unpack your device. Please check if all the items
listed below are inside your package. If any of these items are missing or
damaged contact us immediately.
Standard factory shipment list:
•HMI Device
•Quick Start Guide
(Hardcopy)
•Driver CD
Varies by product
specifications Part No. 91521110101U Part No.: 9171111I103M
•
AC Adapter
(12V/ 50W)
•Power Cord
Part No. 922D050W12VA Varies by country

8 PT Series Windows HMI User Guide
1.3 Mechanical Dimensions
15-inch, R15IB3S-PTC3
Unit: mm
Dimensions:352.50 x 276.70 x 45
15.6-inch, W15IB3S-PTC3
Unit: mm
Dimensions:388 x 233 x 40

9
Chapter 1: Introduction
1.4 Connector Description
Terminal interfaces are located on the bottom side of the HMI device.
Note:
Notice that input and output connectors vary by product size and specifications.
Terminal interfaces description:
Item Description
RJ45 – Connects HMI device to Ethernet network. Supports PoE for
power transmission in network equipment, via network UTP cable,
together with data.
USB 2.0, USB 3.0- Connects USB2.0 and USB 3.0 compatible
devices to HMI device.
Example: A printer to HMI device.
RS-232/422/485 – Connects external devices to HMI device.
Example: A barcode reader or scanner to HMI device.
Power Jack – Provides power to the HMI device, accepts 12V DC.
Example: AC cord or DC power supply. If both are provided, choose
only one.
RJ45 – Connects HMI device to Ethernet network. Supports PoE for
power transmission in network equipment, via network UTP cable,
together with data.
1.5 Physical Buttons and LED Indicators
PT Series HMI has Power and Reset physical buttons located on the back side.
Item Description
Power Button – Press to turn on/ off the device.
Reset Button – Press to forcible shut down and reset the device.
PT Series HMI has Power LED indicator located on the back side.
Item Description
Power LED Indicator –Lights up when HMI device is powered on.

10 PT Series Windows HMI User Guide
Chapter 2: Installation
2.1 Wiring Requirements
The following common safety precautions should be observed before installing any
electronic device:
•Strive to use separate, non-intersecting paths to route power and networking
wires. If power wiring and device wiring paths must cross make sure the wires
are perpendicular at the intersection point.
•Keep the wires separated according to interface. The rule of thumb is that
wiring that shares similar electrical characteristics may be bundled together.
•Do not bundle input wiring with output wiring. Keep them separate.
•When necessary, it is strongly advised that you label wiring to all devices in
the system.
Caution
•Do not run signal or communication wiring and power wiring in the same
conduit. To avoid interference, wires with different signal characteristics (i.e.,
different interfaces) should be routed separately.
•Be sure to disconnect the power cord before installing and/or wiring your
device.
•Verify the maximum possible current for each wire gauge, especially for the
power cords. Observe all electrical codes dictating the maximum current
allowable for each wire gauge.
•If the current goes above the maximum ratings, the wiring could overheat,
causing serious damage to your equipment.
•Be careful when handling the unit. When the unit is plugged in, the internal
components generate a lot of heat which may leave the outer casing too hot to
touch.

11
Chapter 2: Installation
2.2 VESA Mounting
This device supports VESA Mounting and provides various types of mounting
options to fit any industrial use.
Size
VESA Plate
Screw Size
15”
75x75 mm, 100x100 mm M4 x 5
15.6” 75x75 mm, 100x100 mm, 200 x 100 mm M4 x 8
Installation Instruction
Use Philips M4x5 screws to fix the desk stand to VESA holes on the back cover of
the device.
*The picture is for demonstration purposes only. VESA mount accessories are not
supplied by Winmate.

12 PT Series Windows HMI User Guide
2.3 Turning On
Follow the following steps to turn on your device:
1. Connect AC adapter to DC jack connector of the HMI.
2. Connect the power cord to AC adapter.
3. Plug the power cord to the AC outlet.
4. Press Power button on the rear OSD panel.
Caution
Use only the AC adapter included in your package. Using other
AC adapters may damage the device.
Alternating Current
This product must be grounded. Use only a grounded AC outlet.
Install the additional PE ground wire if the local installation
regulations require it.

13
Chapter 2: Installation
2.4 Connecting Peripherals
This section lists HMI connectors and pin assignment.
2.4.1 Power Connector
DC power source input is a DC-in power jack connector that accepts 12V DC power
input.
Pin assignment and signal names of power input connector
2.4.2 Ethernet Connector
The HMI has two RJ45 connectors that support 10/100/1000 Mbps Ethernet
interface for connecting to the internet. Notice that only one RJ45 connector
supports PoE function.
Pin assignment and signal names of Ethernet connector
Important:
Power Device (PD): IEEE 802.3at (25 Watt)
Pin №
Name
Pin №
Name
1
DC_IN
2
GND
Voltage
Minimum Voltage 11.4V
Maximum Voltage 12.6V
Maximum Current 4.2A
Pin №
Signal Name
Pin №
Signal Name
1
TX1+
2
TX1-
3
TX2+
4
TX2-
5
TX3+
6
TX3-
7
TX4+
8
TX4-

14 PT Series Windows HMI User Guide
2.4.3 Serial Port Connector
Use COM1 serial port connector to connect your HMI to external devices such as
mouse, modem or printer. You can configure serial port settings via jumpers located
on the motherboard.
Pin assignment and signal names of serial port connector
2.4.4 USB Connector
The HMI has USB 2.0 and USB 3.0 combined connector. Use USB connector to
connect your device to other USB compatible devices such as mouse, keyboard and
printer.
Pin assignment and signal names of USB 2.0/ USB 3.0 connector
Pin №
RS232
RS422
RS485
1
DCD
TxD-
D-
2
RXD
TxD+
D+
3
TXD
RxD+
NC
4
DTR
RxD-
NC
5
GND
GND
GND
6
DSR
NC
NC
7
RTS
NC
NC
8
CTS
NC
NC
9
RI
NC
NC
Pin №
Signal Name
Pin №
Signal Name
1
+5V
2
USB_D-
3
USB_D+
4
GND
5
STDA_SSRX-
6
STDA_SSRX+
7
GND_DRAIN
8
STDA_SSTX-
9
STDA_SSTX+
10
+5V
11
USB_D-
12
USB_D+
13
GND

15
Chapter 2: Installation
2.5 Speaker
Speaker is located on the rear side of the HMI.
Electrical Specifications
Rated impedance
6±15% ohms@2KHz,
1 Vrms input
Power Rating
0.67 W
Short Term Max Power
1.3W
Acoustical Specifications
Sound Pressure Level
75±3dB/40cm@1kHz

16 PT Series Windows HMI User Guide
Chapter 3: Operating the Device
3.1 Introduction
Your HMI supports several versions of Windows OS:
•Windows 10 IoT
•Windows Embedded 8.1 Industry Pro
•Windows Embedded 7 Standard
Important:
The device is shipped with the OS System according to your order.
Contact us if you have any questions regarding OS settings.

17
Chapter 3: Operating the Device
3.2 How to Enable Watchdog
To enable Watchdog, you need to download Winmate Watchdog utility. Find more
information on Watchdog in “Watchdog Guide” that you can download from Winmate
Download Center.
To enable watchdog in Watchdog AP follow the instructions below:
1. On the right bottom side of the desktop screen, click triangle button to
show hidden icons.
2. Click icon to open Watchdog utility.
3. In Watchdog utility window set countdown time and periodically feed time, or
disable watchdog.
Example:
Every 10 min watchdog will monitor the
system, in case any error occurs the system
will restart automatically when the countdown
time reaches 0.
Every 9 min watchdog timer will be reset to 10
min.
Setting
Description
Watchdog
Countdown Time
The system automaticity restarts when this
countdown time reaches zero. Default: 10 min
Periodically Feed
Time
To set a cycle time to automatically reset watchdog
timer. Default: 9 min
Enable / Disable Enable or disable watchdog. Default: Enable

18 PT Series Windows HMI User Guide
3.3 Using Recovery Wizard to Restore Computer
Note:
Before starting the recovery process, make sure to backup all user
data. The data will be lost after the recovery process.
To enable quick one-key recovery procedure:
1. Connect the computer to the power source. Make sure the computer stays
plugged in to power source during the recovery process.
2. Turn on the computer, and when the boot screen shows up, press Tab+ F6 to
initiate the Recovery Wizard.
3. The following screen shows the Recovery Wizard. Click Recovery button to
continue.
4. A warning message about data loss will show up. Make sure the data is backed
up before recovery, and click Yes to continue.
Wait the recovery process to complete. During the recovery process, a command
prompt will show up to indicate the percent of recovery process complete. The
system will restart automatically after recovery completed.

19
Chapter 4: BIOS Setup
Chapter 4: BIOS Setup
BIOS Setup Utility is a program for configuration basic Input / Output system
settings of the computer for optimum use. This chapter provides information on how
to use BIOS setup, its functions and menu.
4.1 How and When to Use BIOS Setup
To enter the BIOS setup, you need to connect an external USB keyboard, external
monitor and press Del key when the prompt appears on the screen during start up.
The prompt screen shows only few seconds so need press Del key quickly.
Important:
Updated BIOS version may be published after the manual
released. Check the latest version of BIOS on the website.
You may need to run BIOS setup utility for reasons listed below:
1. Error message on screen indicates to check BIOS setup
2. Restoring the factory default settings.
3. Modifying the specific hardware specifications
4. Necessity to optimize specifications
BIOS Navigation Keys
The following keys are enabled during POST:
Key
Function
Del Enters the BIOS setup menu.
F7
Display the boot menu. Lists all bootable devices that are
connected to the system. With cursor ↑and cursor ↓and by
pressing <ENTER>, select the device used for the boot.
Pause Pressing the [Pause] key stops the POST. Press any other key
to resume the POST.

20 PT Series Windows HMI User Guide
The following Keys can be used after entering the BIOS Setup.
Key Function
F1 General Help
F2 Previous Values
F3 Optimized Defaults
F4 Save & Exit
Esc Exit
+/- Change Opt.
Enter Select or execute command
Cursor ↑Moves to the previous item
Cursor ↓Goes to the next item
Cursor ←Moves to the previous item
Cursor →Goes to the next item
Note:
You can press the F1, F2, F3, F4, –/+, and Esc keys by
connecting a USB keyboard to your computer.
For items marked ►press <Enter> for more options.