Winmate W10IH3S-GCH1(HB) User manual

Please read these instructions carefully before using this product, and save this manual for future use.
G-WIN Front IP65
P-Cap Panel PC
Intel® Core™ i5-5200U
W10IH3S-GCH1(HB)
R12IH3S-GCM2(HB)
R15IH3S-GCC3(HB)
Quick Start Guide
V1.0
For more information on this and
other Winmate products, please
visit our website at:
www.winmate.com
Document Part Number: 9152111M100I
Windows OS

- 2 -
Contents
Introduction - 8 -
Features - 8 -
Package Content - 9 -
Product Overview - 10 -
Getting Started - 13 -
Turning On Your Device - 13 -
Operating the Panel CPC - 14 -
How to Enable Watchdog - 15 -
Turning Off Your Device - 17 -
Installation - 18 -
Wiring Requirements - 18 -
Connecting to Other Devices - 19 -
Mounting - 22 -
VESA Mounting - 22 -
Panel Mounting - 23 -
Specifications - 24 -
Appendix - 26 -
Appendix A: Cleaning the Monitor - 26 -
Appendix B: Winmate Software Development Kit - 27 -

- 3 -
FCC Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two
conditions:
This device may not cause harmful
interference.
This device must accept any interference
received including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the
limits for a class "B" digital device, pursuant to part 15 of the FCC
rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at him
own expense.

- 4 -
European Union
Electromagnetic Compatibility Directive
(2014/30/EU)
EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
EN55032: 2012/AC:2013
EN61000-3-2:2014
EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
EN 60950-
1:2006/A11:2009/A1:2010/A12:2011/ A2:2013
This equipment is in conformity with the requirement of the
following EU legislations and harmonized standards. Product also
complies with the Council directions.

- 5 -
Copyright Notice
No part of this document may be reproduced, copied, translated, or
transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the prior written permission of the original
manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of
their respective owners.
Disclaimer
Winmate Inc. reserve the right to make changes, without notice, to
any product, including circuits and/or software described or contained
in this manual in order to improve design and/or performance. We
assume no responsibility or liability for the use of the described
product(s) conveys no license or title under any patent, copyright, or
masks work rights to these products, and make no representations or
warranties that these products are free from patent, copyright, or
mask work right infringement, unless otherwise specified. Applications
that are described in this manual are for illustration purposes only. We
make no representation or guarantee that such application will be
suitable for the specified use without further testing or modification.
Warranty
Winmate Inc. warranty guarantees that each of its products will be
free from material and workmanship defects for a period of one year
from the invoice date. If the customer discovers a defect, we will, at
his/her option, repair or replace the defective product at no charge to
the customer, provide it is returned during the warranty period of one
year, with transportation charges prepaid. The returned product must
be properly packaged in its original packaging to obtain warranty
service. If the serial number and the product shipping data differ by
over 30 days, the in-warranty service will be made according to the
shipping date. In the serial numbers the third and fourth two digits
give the year of manufacture, and the fifth digit means the month (e.
g., with A for October, B for November and C for December).
For example, the serial number 1W16Axxxxxxxx means October of
year 2016.

- 6 -
Customer Service
We provide a service guide for any problem by the following steps:
First, visit the website of our distributor to find the update information
about the product. Second, contact with your distributor, sales
representative, or our customer service center for technical support if
you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers
every business day. We are always ready to give advice on
application requirements or specific information on the installation and
operation of any of our products.

- 7 -
Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your
chassis whenever you work with the hardware. Do not
make connections while the power is on. Sensitive
electronic components can be damaged by sudden
power surges. Only experienced electronics personnel
should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis
lorsque vous travaillez sur celui-ci. Ne pas brancher de
connections lorsque l’alimentation est présente. Des
composantes électroniques sensibles peuvent être
endommagées par des sauts d’alimentation. Seulement
du personnel expérimenté devrait ouvrir ces chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge
before touching the CPU card. Modern electronic
devices are very sensitive to static electric charges. As a
safety precaution, use a grounding wrist strap at all
times. Place all electronic components in a static-
dissipative surface or static-shielded bag when they are
not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute
charge statique avant de toucher la carte CPU. Les
équipements électroniques moderns sont très sensibles
aux décharges d’électricité statique. Toujours utiliser un
bracelet de mise à la terre comme précaution. Placer
toutes les composantes électroniques sur une surface
conçue pour dissiper les charge, ou dans un sac anti-
statique lorsqu’elles ne sont pas dans le chassis.

- 8 -
Introduction
Congratulations on purchasing Winmate® GC65 Panel PC. The
elegantly designed, yet rugged, industrial grade G-WIN GC series is
designed for heavy duty applications.
With rugged construction, ultimate computing power, GC65 series are
guaranteed to meet "heavy duty" needs. This series feature high
computing power and user-friendly interface with projected capacitive
multi-touch (P-CAP) technology and support Windows® operating
systems. Rugged housing provides front IP65 protection against outer
dust and water splash.
Features
Winmate® GC65 Panel PC features:
10.1'', 12.1” and 15” P-Cap touchscreen
Low power consumption with Intel® Core™i5-5200U Broadwell
Front IP65 for protection against water and dust
A true flat, easy-to-clean front surface with edge-to-edge design
Plenty of I/O, including 2 x LAN, 1 x COM, 2 x USB 3.0, 1 x
HDMI

- 9 -
Package Content
Carefully remove the box and unpack your device. Please check if all
the items listed below are inside your package. If any of these items
are missing or damaged contact us immediately.
Standard factory shipment list:
Panel PC
Quick Start Guide
(Hardcopy)
Driver CD & User
Manual
Varies by product
specifications
9152111M100I
IH32: 9171111I102S
AC Adapter
(12V/ 50W)
Power Cable
Terminal Block 3
Pin
922D050W12VA
Varies by country
94J602G030K0

- 10 -
Product Overview
W10IH3S-GCH1(HB)
Unit: mm
№
Description
№
Description
󰪦
12V DC in (optional 9-
36V DC)
󰪪
2 x RJ-45
󰪧
RS-232/422/485
󰪫
OSD Control Panel
󰪨
2 x USB 3.0
󰪬
1 Watt Speaker
󰪩
HDMI 1.4a

- 11 -
R12IB3S-GCM2(HB)
Unit: mm
№
Description
№
Description
󰪦
12V DC in (optional 9-
36V DC)
󰪪
2 x RJ-45
󰪧
RS-232/422/485
󰪫
OSD Control Panel
󰪨
2 x USB 3.0
󰪬
2 Watt Speaker
󰪩
HDMI 1.4a

- 12 -
R15IB3S-GCC3(HB)
Unit: mm
№
Description
№
Description
󰪦
12V DC in (optional 9-
36V DC)
󰪪
2 x RJ-45
󰪧
RS-232/422/485
󰪫
OSD Control Panel
󰪨
2 x USB 3.0
󰪬
2 Watt Speaker
󰪩
HDMI 1.4a

- 13 -
Getting Started
Turning On Your Device
Follow the following steps to turn on your device:
1. Connect the Panel PC to a thermal block (3-pin).
2. Connect the other side of the thermal block to the AC adapter.
3. Connect the AC adapter to the power cord.
4. Plug in the power cord to a working AC wall outlet. The device
will boot automatically.
CAUTION
Use only the AC adapter (12V/ 50W) included in your
package
(Rating: Output 4.2 A). Using other AC adapters may
damage the device.
ALTERNATING CURRENT
This product must be grounded. Use only a grounded
AC outlet. Install the additional PE ground wire if the
local installation regulations require it.

- 14 -
Operating the Panel CPC
Winmate® GC65 Panel PC support several versions of Windows
OS: Windows 10 IoT, Windows Embedded 8.1 Industry Pro,
Windows Embedded 8 Standard, Windows 7 Pro for Embedded
Systems, and Windows Embedded Standard 7–WS7P.
IMPORTANT:
The device is shipped with the OS System according to
your order. Contact us if you have any questions regarding
OS settings.

- 15 -
How to Enable Watchdog
To enable Watchdog, you need to download Winmate Watchdog
utility. Find more information on Watchdog in “Watchdog Guide” that
you can download from Winmate Download Center or File Share.
To enable watchdog in Watchdog AP follow the instructions below:
1. On the right bottom side of the desktop screen, click triangle
button to show hidden icons.
2. Click icon to open Watchdog utility.
3. In Watchdog utility window set countdown time and periodically
feed time, or disable watchdog.

- 16 -
Example:
Every 10 min watchdog will
monitor the system, in case
any error occurs the system
will restart automatically when
the countdown time reaches
0.
Every 9 min watchdog timer
will be reset to 10 min.
Settings
Description
Watchdog
Countdown Time
The system automaticity restarts when this
countdown time reaches zero.
Default: 10 min
Periodically Feed
Time
To set a cycle time to automatically reset
watchdog timer.
Default: 9 min
Enable / Disable
Enable or disable watchdog.
Default: Enable

- 17 -
Turning Off Your Device
To shut down the device:
1. Tap Start >Shut down.
2. Wait for your Panel PC to completely turn off before
disconnecting the power cord (if necessary).

- 18 -
Installation
Wiring Requirements
The following common safety precautions should be observed before
installing any electronic device:
Strive to use separate, non-intersecting paths to route power
and networking wires. If power wiring and device wiring paths
must cross make sure the wires are perpendicular at the
intersection point.
Keep the wires separated according to interface. The rule of
thumb is that wiring that shares similar electrical characteristics
may be bundled together.
Do not bundle input wiring with output wiring. Keep them
separate.
When necessary, it is strongly advised that you label wiring to
all devices in the system.
CAUTION
Do not run signal or communication wiring and power wiring in
the same conduit. To avoid interference, wires with different
signal characteristics (i.e., different interfaces) should be routed
separately.
Be sure to disconnect the power cord before installing and/or
wiring your device.
Verify the maximum possible current for each wire gauge,
especially for the power cords. Observe all electrical codes
dictating the maximum current allowable for each wire gauge.
If the current goes above the maximum ratings, the wiring could
overheat, causing serious damage to your equipment.
Be careful when handling the unit. When the unit is plugged in,
the internal components generate a lot of heat which may leave
the outer casing too hot to touch.

- 19 -
Connecting to Other Devices
This section explains how to connect external interfaces to the Panel
PC.
Power Connector
DC Jack
GC65 Panel PC has a power jack connector that accepts12V DC-in
power input.
Terminal Block
Notice that 9-36V DC input is optional and may not be present tin
your device.
GC65 Panel PC has DC power source input is a 3 pin terminal block
connector that accepts 9-36V DC power input(Optional).
Pin №
Signal Name
Pin №
Signal Name
1
DC_IN
2
GND
Voltage
Minimum Voltage 9V
Maximum Voltage 36V

- 20 -
Serial Port Connector
Use COM1 serial port connector to connect your Panel PC to external
devices such as modem or printer. You can configure serial port
setting via jumpers located on the motherboard. You need to open
the housing in order to access the jumpers.
CAUTION!
It is recommended to use factory jumper settings. Opening
the housing when it is sealed may damage the device and
its parts.
Refer to User Manual for instructions on how to configure serial port
setting.
Pin №
RS-232
(Default)
RS-422
RS-485
1
DCD
TxD-
D-
2
RXD
TxD+
D+
3
TXD
RxD+
NC
4
DTR
RxD-
NC
5
GND
GND
GND
6
DSR
NC
NC
7
RTS
NC
NC
8
CTS
NC
NC
9
RI
NC
NC