Winmate R15IE3S-PTC3 User manual

Please read these instructions carefully before using this product, and save this manual for future use
PT Series Multi-Touch
Chassis HMI
Intel® Celeron® N6211 (1.5M Cache, up to 3.0GHz)
Model No. R15IE3S-PTC3
W15IE3S-PTA3
W22IE3S-PTA3
W24IE3S-PTA2
User Guide
Part No. 91521110110N
Document Version 1.0

2
PT Series Windows HMI User Guide
Preface ..................................................................................................................3
Chapter 1: Introduction ..........................................................................................7
1.1 Features...............................................................................................................................................7
1.2 Package Contents................................................................................................................................7
1.3 Mechanical Dimensions........................................................................................................................8
1.4 Connector Description........................................................................................................................10
1.5 Physical Buttons and LED Indicators..................................................................................................10
Chapter 2: Installation ..........................................................................................12
2.1 Wiring Requirements..........................................................................................................................12
2.2 VESA Mounting..................................................................................................................................13
2.3 Turning On.........................................................................................................................................14
2.4 Connecting Peripherals......................................................................................................................15
2.4.1 Power Connector...............................................................................................................................................15
2.4.2 Ethernet Connector ...........................................................................................................................................15
2.4.3 Serial Port Connector........................................................................................................................................16
2.4.4 USB Connector..................................................................................................................................................16
2.4.5 HDMI Connector ..............................................................................................................................................17
2.5 Speaker..............................................................................................................................................18
Chapter 3: Operating the Device..........................................................................19
3.1 Introduction ........................................................................................................................................19
3.2 How to Enable Watchdog...................................................................................................................20
3.3 Using Recovery Wizard to Restore Computer....................................................................................21
Chapter 4: BIOS Setup..........................................................................................22
This chapter describes the different settings available in the INSYDE BIOS that comes with the board.
This chapter offers information on the Award BIOS installation utility. ......................................................22
4.1 How and When to Use BIOS Setup....................................................................................................22
4.2 BIOS Functions..................................................................................................................................22
4.1 How and When to Use BIOS Setup....................................................................................................22
4.2 BIOS Functions..................................................................................................................................24
4.2.1 Main Menu.........................................................................................................................................................24
4.2.2 Advanced Settings.............................................................................................................................................25
4.2.3 Chipset Menu ....................................................................................................................................................35
4.2.4 Security Menu....................................................................................................................................................39
4.2.5 Boot Menu .........................................................................................................................................................41
4.2.6 Exit Menu...........................................................................................................................................................42
Appendix ...............................................................................................................43
Appendix A: Product Specifications..........................................................................................................43
Appendix B: Cleaning the LCD Monitor....................................................................................................46
Appendix C: Technical Support................................................................................................................46

3
Chapter 1: Introduction
Preface
FCC Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two
conditions:
This device may not cause harmful
interference.
This device must accept any interference
received including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "A"
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at him
own expense.
European Union
Electromagnetic Compatibility Directive (2014/30/EU)
EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
EN55032: 2012/AC:2013
EN61000-3-2:2014
EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013
This equipment is in conformity with the requirement of the following EU
legislations and harmonized standards. Product also complies with the Council
directions.

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PT Series Windows HMI User Guide
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in
any form or by any means, electronic or mechanical, for any purpose, without the
prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their
respective owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including
circuits and/or software described or contained in this manual in order to improve
design and/or performance. We assume no responsibility or liability for the use of
the described product(s) conveys no license or title under any patent, copyright, or
masks work rights to these products, and make no representations or warranties
that these products are free from patent, copyright, or mask work right infringement,
unless otherwise specified. Applications that are described in this manual are for
illustration purposes only. We make no representation or guarantee that such
application will be suitable for the specified use without further testing or
modification.
Warranty
Our warranty guarantees that each of its products will be free from material and
workmanship defects for a period of one year from the invoice date. If the customer
discovers a defect, we will, at his/her option, repair or replace the defective product
at no charge to the customer, provide it is returned during the warranty period of one
year, with transportation charges prepaid. The returned product must be properly
packaged in its original packaging to obtain warranty service. If the serial number
and the product shipping data differ by over 30 days, the in-warranty service will be
made according to the shipping date. In the serial numbers the third and fourth two
digits give the year of manufacture, and the fifth digit means the month (e. g., with A
for October, B for November and C for December).
For example, the serial number 1W16Axxxxxxxx means October of year 2016.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the
website of our distributor to find the update information about the product. Second,
contact with your distributor, sales representative, or our customer service center for
technical support if you need additional assistance.

5
Chapter 1: Introduction
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful
information or to alert you to the potential for hardware damage or personal injury.
These are Notes, Important, Cautions, and Warnings. The following is an example
of each type of advisory.
Note:
A note is used to emphasize helpful information
Important:
An important note indicates information that is important for you
to know.
Caution/ Attention
A Caution alert indicates potential damage to hardware and
explains how to avoid the potential problem.
Unealerted’ attention indique un dommage possible à
l’équipement et explique comment éviter le problem potentiel.
Warning!/ Avertissement!
An Electrical Shock Warning indicates the potential harm from
electrical hazards and how to avoid the potential problem.
Un Avertissement de Choc Électriqueindique le potentiel de
chocssur des emplacements électriques et comment éviterces
problèmes.

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PT Series Windows HMI User Guide
Safety Information
Warning!/ Avertissement!
Always completely disconnect the power cord from your
chassis whenever you work with the hardware. Do not make
connections while the power is on. Sensitive electronic
components can be damaged by sudden power surges. Only
experienced electronics personnel should open the PC
chassis.
Toujours débrancher le cordon d’alimentation du chassis
lorsque vous travaillez sur celui-ci. Ne pas brancher de
connections lorsque l’alimentation est présente. Des
composantes électroniques sensibles peuvent être
endommagées par des sauts d’alimentation. Seulement du
personnel expérimenté devrait ouvrir ces chassis.
Caution/ Attention
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution,
use a grounding wrist strap at all times. Place all electronic
components in a static-dissipative surface or static-shielded
bag when they are not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute
charge statique avant de toucher la carte CPU. Les
équipements électroniques moderns sont très sensibles aux
décharges d’électricité statique. Toujours utiliser un bracelet
de mise à la terre comme précaution. Placer toutes les
composantes électroniques sur une surface conçue pour
dissiper les charge, ou dans un sac anti-statique lorsqu’elles
ne sont pas dans le chassis.
RoHS Declaration
According to the European Union issued Directive 2011/65/EU on the restriction of
the use of certain hazardous substances in electrical and electronic equipment
(RoHS 2.0). Winmate Inc.’s guaranty is able to meet the current regulations and
customer requirements in respect of the application of cadium, lead, mercury,
hexavalent chromium, PBBs, PBDEs in its product.

7
Chapter 1: Introduction
Chapter 1: Introduction
The PT Series HMI runs on low power consuming Intel® Celeron® N2930
processor. Multiple I/O interface includes USB 2.0, one LAN port, serial interface
RS-232/422/485 for machine-to-machine communications, USB 2.0 and USB 3.0
for data transfer. Chassis housing is protected with IP65 standard against water
and dust from the front. The PT Series HMI is an ultimate solution for Point-of-
Sale (POS) applications.
1.1 Features
15~23.8”screen with P-Cap touch
Low power consumption with Intel® Celeron® N6211 (1.5M Cache, up to
3.0GHz)
Fanless cooling system and ultra-low power consumption
Front IP65 for protection against water and dust
A true flat, easy-to-clean front surface with edge-to-edge design
1.2 Package Contents
Carefully remove the box and unpack your device. Please check if all the items
listed below are inside your package. If any of these items are missing or
damaged contact us immediately.
Standard factory shipment list:
HMI Device
Quick Start Guide
(Hardcopy)
Varies by product
specifications
Part No. 91521110110N
AC Adapter
(12V/ 50W)
Power Cord
Part No. 922D050W12VA
Varies by country

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PT Series Windows HMI User Guide
1.3 Mechanical Dimensions
15-inch, R15IE3S-PTC3
Unit: mm
Dimensions: 352.5x276.7x45
15.6-inch, W15IE3S-PTC3
Unit: mm
Dimensions: 352.5x276.7x45

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Chapter 1: Introduction
21.5-inch W22IE3S-PTA3 Unit: mm
Dimensions: 530 x 322 x 56
23.8- inch W24IE3S-PTA2 Unit: mm
Dimensions: 588 x 358 x 60

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PT Series Windows HMI User Guide
1.4 Connector Description
Terminal interfaces are located on the bottom side of the HMI device.
Note:
Notice that input and output connectors vary by product size and specifications.
Terminal interfaces description:
Item
Description
Power Jack –Provides power to the PANEL PC, accepts 12V DC
power input.
HDMI- Transmits and protects copyrighted digital video and audio.
Example: An HD tuner to an HD ready TV
RS-232/422/485 –Connects external devices to HMI device.
Example: A barcode reader or scanner to HMI device.
USB 3.2 Connects USB compatible devices to HMI device.
Example: A printer to HMI device.
RJ45 –Connects HMI device to Ethernet network.
1.5 Physical Buttons and LED Indicators
PT Series HMI has Power and Reset physical buttons located on the back side.
For R15IE3S-PTC3, W15IE3S-PTA3
Item
Description
Power Button –Press to turn on/ off the device.
Reset Button –Press to forcible shut down and reset the device.
PT Series HMI has Power LED indicator located on the back side.
Item
Description
Power LED Indicator –Lights up when HMI device is powered on.

11
Chapter 1: Introduction
Physical buttons and LED indicators located on the rear side of the Panel PC.
For W22IE3S-PTA3, W24IE3S-PTA2
Physical Buttons
Icon
Button
Description
Reset
Press to reset the system.
Power On/ Off
Press to power on or power off the
device.
LED Indicators
LED Type
Status
Description
On
Power is on.
Off
Power is off.
Blinking
Storage activity (Data is being read
or written).
Off
System is idle.

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PT Series Windows HMI User Guide
Chapter 2: Installation
2.1 Wiring Requirements
The following common safety precautions should be observed before installing any
electronic device:
Strive to use separate, non-intersecting paths to route power and networking
wires. If power wiring and device wiring paths must cross make sure the wires
are perpendicular at the intersection point.
Keep the wires separated according to interface. The rule of thumb is that
wiring that shares similar electrical characteristics may be bundled together.
Do not bundle input wiring with output wiring. Keep them separate.
When necessary, it is strongly advised that you label wiring to all devices in
the system.
Caution
Do not run signal or communication wiring and power wiring in the same
conduit. To avoid interference, wires with different signal characteristics (i.e.,
different interfaces) should be routed separately.
Be sure to disconnect the power cord before installing and/or wiring your
device.
Verify the maximum possible current for each wire gauge, especially for the
power cords. Observe all electrical codes dictating the maximum current
allowable for each wire gauge.
If the current goes above the maximum ratings, the wiring could overheat,
causing serious damage to your equipment.
Be careful when handling the unit. When the unit is plugged in, the internal
components generate a lot of heat which may leave the outer casing too hot to
touch.

13
Chapter 2: Installation
2.2 VESA Mounting
This device supports VESA Mounting and provides various types of mounting
options to fit any industrial use.
Size
VESA Plate
Screw Size
15”
75x75 mm, 100x100 mm
M4 x 5
15.6”
75x75 mm, 100x100 mm, 200 x 100 mm
M4 x 8
21.5”
100x100mm
M3 x 5
23.8”
100x100mm
M3 x 5
Installation Instruction
Use Philips M4x5 screws to fix the desk stand to VESA holes on the back cover of
the device.
*The picture is for demonstration purposes only. VESA mount accessories are not
supplied by Winmate.

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PT Series Windows HMI User Guide
2.3 Turning On
Follow the following steps to turn on your device:
1. Connect AC adapter to DC jack connector of the HMI.
2. Connect the power cord to AC adapter.
3. Plug the power cord to the AC outlet.
4. Press Power button on the rear OSD panel.
Caution
Use only the AC adapter included in your package. Using other
AC adapters may damage the device.
Alternating Current
This product must be grounded. Use only a grounded AC outlet.
Install the additional PE ground wire if the local installation
regulations require it.

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Chapter 2: Installation
2.4 Connecting Peripherals
This section lists HMI connectors and pin assignment.
2.4.1 Power Connector
DC power source input is a DC-in power jack connector that accepts 12V DC power
input.
Pin assignment and signal names of power input connector
2.4.2 Ethernet Connector
The HMI has two RJ45 connectors that support 10/100/1000 Mbps Ethernet
interface for connecting to the internet. Notice that only one RJ45 connector
supports PoE function.
Pin assignment and signal names of Ethernet connector
Important:
Power Device (PD): IEEE 802.3at (25 Watt)
Pin №
Name
Pin №
Name
1
DC_IN
2
GND
Voltage
Minimum Voltage 11.4V
Maximum Voltage 12.6V
Maximum Current 4.2A
Pin №
Signal Name
Pin №
Signal Name
1
TX1+
2
TX1-
3
TX2+
4
TX2-
5
TX3+
6
TX3-
7
TX4+
8
TX4-

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PT Series Windows HMI User Guide
2.4.3 Serial Port Connector
Use COM1 serial port connector to connect your HMI to external devices such as
mouse, modem or printer. You can configure serial port settings via jumpers located
on the motherboard.
Pin assignment and signal names of serial port connector
2.4.4 USB Connector
The HMI has two USB 3.2 connectors. Use USB connector to connect your device
to other USB compatible devices such as mouse, keyboard and printer.
Pin assignment and signal names of USB 3.2 connectors
Pin №
RS232
RS422
RS485
1
DCD
TxD-
D-
2
RXD
TxD+
D+
3
TXD
RxD+
NC
4
DTR
RxD-
NC
5
GND
GND
GND
6
DSR
NC
NC
7
RTS
NC
NC
8
CTS
NC
NC
9
RI
NC
NC
Pin №
Signal Name
Pin №
Signal Name
1
+5V
2
USB_D-
3
USB_D+
4
GND
5
STDA_SSRX-
6
STDA_SSRX+
7
GND_DRAIN
8
STDA_SSTX-
9
STDA_SSTX+
10
+5V
11
USB_D-
12
USB_D+
13
GND

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Chapter 2: Installation
2.4.5 HDMI Connector
The HMI has one HDMI1.4a connector.
Pin assignment and signal name of HDMI connector
Pin No.
Signal Name
Pin No.
Signal Name
1
HDMI_DET
2
NC
3
HDMI_D2P
4
GND
5
HDMI_D2M
6
HDMI_D1P
7
GND
8
HDMI_D1M
9
HDMI_D0P
10
GND
11
HDMI_D0M
12
HDMI_CLKP
13
GND
14
HDMI_CLKM
15
HDMI_CEC_OUT
16
GND
17
DDC_CLOCK
18
DDC_DATA

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PT Series Windows HMI User Guide
2.5 Speaker
Speaker is located on the rear side of the HMI.
Electrical Specifications
Rated impedance
6±15% ohms@2KHz,
1 Vrms input
Power Rating
0.67 W
Short Term Max Power
1.3W
Acoustical Specifications
Sound Pressure Level
75±3dB/40cm@1kHz

19
Chapter 3: Operating the Device
Chapter 3: Operating the Device
3.1 Introduction
Your HMI supports several versions of Windows OS:
Windows 10 IoT
Windows Embedded 8.1 Industry Pro
Windows Embedded 7 Standard
Important:
The device is shipped with the OS System according to your order.
Contact us if you have any questions regarding OS settings.

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PT Series Windows HMI User Guide
3.2 How to Enable Watchdog
To enable Watchdog, you need to download Winmate Watchdog utility. Find more
information on Watchdog in “Watchdog Guide” that you can download from Winmate
Download Center.
To enable watchdog in Watchdog AP follow the instructions below:
1. On the right bottom side of the desktop screen, click triangle button to
show hidden icons.
2. Click icon to open Watchdog utility.
3. In Watchdog utility window set countdown time and periodically feed time, or
disable watchdog.
Example:
Every 10 min watchdog will monitor the
system, in case any error occurs the system
will restart automatically when the countdown
time reaches 0.
Every 9 min watchdog timer will be reset to 10
min.
Setting
Description
Watchdog
Countdown Time
The system automaticity restarts when this
countdown time reaches zero. Default: 10 min
Periodically Feed
Time
To set a cycle time to automatically reset watchdog
timer. Default: 9 min
Enable / Disable
Enable or disable watchdog. Default: Enable