Withings ScanWatch Series User manual

EN-1
ScanWatch
v1.0 | August, 2020
ScanWatch
Hybrid Smartwatch - ECG, Heart Rate Sensor and
Oximeter
Installation and Operating Instructions

EN-2
ScanWatch
v1.0 | August, 2020
Table of contents
Minimum requirements..................................................................... 5
Internet access......................................................................................................................................5
Smartphone or device ......................................................................................................................5
OS version...............................................................................................................................................5
Health Mate app version ..................................................................................................................5
Description ............................................................................................6
Overview..................................................................................................................................................6
Box contents..........................................................................................................................................6
Product description ...........................................................................................................................7
Setting up my watch ......................................................................... 8
Installing the Health Mate app ......................................................................................................8
Installing my watch.............................................................................................................................8
Setting the time ................................................................................................................................ 28
Using the side button of my watch ......................................................................................... 28
Wearing my watch........................................................................................................................... 28
Customizing the settings of my watch......................................31
Changing the screens order......................................................................................................... 31
Enabling notifications..................................................................................................................... 32
Activating the Do not disturb mode....................................................................................... 36
Activating the Shortcut................................................................................................................. 36
Activating the Quicklook.............................................................................................................. 37
Setting the display brightness................................................................................................... 37
Tracking my activity.........................................................................39
Activity detection............................................................................................................................. 39
Tracking my elevation ..................................................................................................................... 41
Checking my progress................................................................................................................... 42
Changing my step goal ................................................................................................................. 42
Tracking my swimming sessions...............................................................................................44
Using the stopwatch and timer.................................................................................................44
Tracking my sleep............................................................................ 45

EN-3
ScanWatch
v1.0 | August, 2020
Retrieving my sleep data..............................................................................................................45
What is the Sleep score? ..............................................................................................................45
Editing my sleep data ....................................................................................................................46
What is the Respiratory Scan?................................................................................................... 47
Setting an alarm................................................................................................................................50
Tracking my heart rate....................................................................52
Launching the continuous heart rate mode........................................................................ 52
Frequently asked questions about heart rate measurement...................................... 53
Viewing my heart rate data.........................................................................................................54
Tracking my electrocardiogram (ECG) ....................................56
Frequently asked questions about electrocardiogram (ECG) ................................... 56
Recording my electrocardiogram (ECG).............................................................................. 57
Understanding my ECG recordings......................................................................................... 59
Sharing my ECG recordings with my doctor...................................................................... 62
Frequently asked questions about Atrial Fibrillation (AFib) ......................................64
Important information regarding ECG recordings........................................................... 65
Tracking my heart arrhythmia......................................................67
What are the signs of Atrial Fibrillation (AFib)?............................................................... 67
Tracking my SpO2 (oxygen saturation) .................................. 69
How can I perform an accurate SpO2 measurement?...................................................70
Important information about SpO2 measurements........................................................ 72
Frequently asked questions about breathing disturbances........................................ 73
Fitness Level (VO2 max)................................................................75
Activating the Workout mode .....................................................77
Frequently asked questions about Workout mode......................................................... 78
Activating the GPS tracking ..........................................................81
Frequently asked questions about GPS tracking ............................................................. 82
Syncing your data.............................................................................83
Performing a factory reset ........................................................... 84
Cleaning and maintenance........................................................... 86
Cleaning my watch.......................................................................................................................... 86

EN-4
ScanWatch
v1.0 | August, 2020
Cleaning my wristband..................................................................................................................86
Charging the battery ...................................................................................................................... 87
Changing the wristband ............................................................................................................... 88
Calibrating the hands .....................................................................................................................89
Updating the firmware version..................................................................................................94
User guide copyright...................................................................... 96
Legal notice........................................................................................ 96
Safety instructions............................................................................97
Use and storage................................................................................................................................ 97
Water resistance ............................................................................................................................... 97
Service and maintenance .............................................................................................................98
Specifications .................................................................................... 99
Document release overview ........................................................101
Warranty.............................................................................................102
Regulatory statements .................................................................103

EN-5
ScanWatch
v1.0 | August, 2020
Important Notice
By using your ScanWatch, you expressly agree to the Withings Services Terms
and Conditions available on our website.
Minimum requirements
Internet access
Access to the Internet is required to:
• Download the Health Mate app,
• Set up your ScanWatch,
• Upgrade the firmware.
For more details, refer to “Specifications” on page99.
Smartphone or device
An iOS device or an Android device (with operational Bluetooth Low Energy and
Wi-Fi or 3G/4G) is required to:
• Set up your ScanWatch,
• Retrieve data from your ScanWatch,
• Interact with your ScanWatch,
• Interact with people.
For more details, refer to ““Specifications” on page99.
OS version
You need iOS 12 (or higher) or Android 8 (or higher) on your device to install and
run the Health Mate App.
For any device, BLE (Bluetooth Low Energy) compatibility is required to install
your ScanWatch.
Health Mate app version
You always need the latest version of the Health Mate app to have all the latest
features available.

EN-6
ScanWatch
v1.0 | August, 2020
Description
Overview
Discover ScanWatch, the newest hybrid smartwatch from Withings. Nested in a
high-end watch, state-of-the-art medical technology has been carefully selected
to create the most health-oriented watch ever oered to the public.
Developed with cardiologists, and clinically validated, this is the world’s first
hybrid smartwatch that can alert a user to a possible case of atrial fibrillation
or breathing disturbances. ScanWatch also oers in-depth activity and sleep
tracking, water resistance to 50m, and an exceptional battery life of up to 30 days
before it needs to be charged.
Box contents
• ScanWatch
• Transport pouch
• Charging cable

EN-7
ScanWatch
v1.0 | August, 2020
Product description
(A)Wristband (B)Display (C)Activity Dial
(D) Heart rate and SpO2
sensor

EN-8
ScanWatch
v1.0 | August, 2020
Setting up my watch
Installing the Health Mate app
If the Health Mate app is not already installed on your device, perform the
following steps:
1. Type go.withings.com in your device’s web browser.
2. Tap Download on the App Store or on the Play Store.
3. Tap Get.
The installation process starts.
Installing my watch
To install ScanWatch, perform the following steps:
1. Open the Health Mate app.
2. Tap Sign up.

EN-9
ScanWatch
v1.0 | August, 2020
3. Tap Watches.
4. Tap ScanWatch.
5. Tap Install.

EN-10
ScanWatch
v1.0 | August, 2020
6. Press the side button of your ScanWatch. Setup should be displayed on the
screen. TapNext.
7. If your ScanWatch is not detected by the app, look at the screen. If the screen
displays Setup, tap I see SETUP in the Health Mate app. The detection process
will start again. If the screen displays something dierent, tap That’s not what
I see.

EN-11
ScanWatch
v1.0 | August, 2020
8. Select what you see on the screen of your ScanWatch and please follow the
steps indicated on the screen of the Health Mate app.
9. If you select An “X” appeared, you will be asked to unpair your watch from
your device’s Bluetooth settings.

EN-12
ScanWatch
v1.0 | August, 2020
10. If you select My screen is o, you will be asked to charge the battery and retry.
If you still encounter issues, please tap Go to Help Center.
11. If you selected My watch display time, you will be asked to perform a factory
reset. To do so, please follow the steps indicated on the screen of the Health
Mate app.
12. If you selected I have another problem, you will be redirected to the Help
Center.
13. If your watch still cannot be found via Bluetooth, tap Try again.Make sure that
your ScanWatch is placed close enough to your mobile device.
14. Remove your watch from the Bluetooth settings of phone. Please follow the
steps indicated on the screen of the Health Mate app..
15. ScanWatch is now detected. Tap Next to pair it with your Health Mate app.

EN-13
ScanWatch
v1.0 | August, 2020
16. Enter the code displayed on the screen of your watch. Tap Pair.
17. Please wait during the update of the watch.
18. If you’re new to Health Mate, enter your email address, password, and then
confirm your password. Tap Next.
19. Enter your first name, surname (last name), and birthday. Tap Next.
20.Select your gender and enter your current height and weight. Tap Create.
21. Look at the hands of your ScanWatch to see if they are properly positioned.
Minutes and hour hands should be positioned at noon, while the activity dial
one should be positioned to 100%. Tap Yes or No.

EN-14
ScanWatch
v1.0 | August, 2020
22.If you chose No, set the hour hand to twelve by twisting the dial.
23.Set the minute hand to twelve by twisting the dial.
24.Set the activity dial to 100% by twisting the dial.
25.ScanWatch displays now the correct time.

EN-15
ScanWatch
v1.0 | August, 2020
26. Select on which arm you would like to wear your ScanWatch.
27. Scroll to discover the dierent features of ScanWatch. Get started with the
tutorials now or later, as you wish. If you want to go back to them later, tap
Done.

EN-16
ScanWatch
v1.0 | August, 2020
28.Note that these features can be activated later by going to the Devices tab of
the Health Mate app.
29.The tutorials are available at all times in the Devices tab of the Health Mate
app.
30. Follow the Navigation tutorial to know how to use the side button of the
watch.
31. Follow the Electrocardiogram tutorial to learn how to record an ECG.
Tap Activate.
32.Tap Next.
33.Tap Next.
34.Please read carefully the information provided. Tap Next.

EN-17
ScanWatch
v1.0 | August, 2020
35.Review the document and tapAccept & Activate.
36.Tap Understood
.
37. Follow the indications on the video to take your first ECG recording. Navigate
through the dierent screens by pressing and rotating the side button of the
watch. After pressing briefly the button to start the ECG recording, position
your fingers on the metallic ring (as shown in the video).

EN-18
ScanWatch
v1.0 | August, 2020
38.If an error occurred, tap Try again.
39.Tap Understood at the end of the recording.
40. Tap Activate to discover the oxygen saturation feature (SpO2). Tap Start.
41. Tap Understood.
42.Review the document and tapAccept & Activate.

EN-19
ScanWatch
v1.0 | August, 2020
43.Follow the indications on the video to take your first SpO2 measurement.
Navigate through the dierent screens by pressing and rotating the side
button of the watch. After pressing briefly the button to start the SpO2
recording, position your fingers on the metallic ring (as shown in the video).
44. If an error occurred, tap Try again.
45.Tap Understood at the end of the measurement.

EN-20
ScanWatch
v1.0 | August, 2020
46. Ta p Activate to launch the Respiratory Scan tutorial. Tap Start.
47. Tap Next.
48.Tap Next.
49.Review the document and tapAccept & Activate.