Wittenborg FB 7100 PLUS User manual

H0402EN00
10.2011
OPERATOR MANUAL
FB 7100 PLUS

Copyright © All rights reserved. This manual may not be translated or copied or reproduced in any form or by any means in whole or in part without the prior written consent
of N&W GLOBAL VENDING SpA.
N&W GLOBAL VENDING SpA issues no explanations or guarantees with regard to the contents of this publication and expressly disclaims all responsibility for any implied
guarantees. N&W GLOBAL VENDING SpA reserves the right to revise and change the contents of this manual without notice.
Original document.
Published by N&W GLOBAL VENDING SpA
Via Roma 24, 24030 Valbrembo (BG) - Italy.
Part No: H0402EN00
Published in 2011, week 41
The symbol indicates that the machine may not be disposed of as ordinary waste; it must be disposed of in accordance with the
provisions of the European directive 2002/96/CE (Waste Electrical and Electronics Equipments - WEEE) and of any resulting national
laws, for preventing any possible adverse effects on the environment and on human health.
For correct disposal of the machine, contact the dealer from whom you have purchased the machine or our after sales service.
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All packing materials shall be disposed of in a manner which is safe for the environment.

Table of contents
10.2011 FB 7100 PLUS i
TABLE OF CONTENTS
Introduction................................................................................. 1
Safety........................................................................................... 2
Technical Data ............................................................................ 4
Product presentation
Vending machine components ..................................................... 6
- Machine front.............................................................................. 6
- Operating panel.......................................................................... 6
- Machine cabinet ......................................................................... 7
Operation
Pot panel (Multibrew).................................................................... 8
Discount lock ................................................................................ 9
Navigation buttons........................................................................ 10
- Settings buttons.......................................................................... 12
Overview of Operator and Technicians functions......................... 13
Short cuts ..................................................................................... 21
Additional Features....................................................................... 24
- Multi-vend................................................................................... 24
- Single-vend ................................................................................ 24
Cleaning and maintenance
General instructions...................................................................... 25
Maintenance routines ................................................................... 26
- Schedule for regular maintenance routines................................ 26
- Schedule for deep and occasional maintenance routines.......... 27
Regular cleaning
Opening and disconnecting machine ........................................... 29
Preparing for filling of canisters .................................................... 29
Filling the instant ingredient canisters .......................................... 29
Filling the freshbrew ingredient canister ....................................... 30
Removing the solid waste container............................................. 31
Cleaning the cup carrier ............................................................... 32
Unlocking the drip tray.................................................................. 33
Cleaning the drip tray................................................................... 33
Cleaning inside and outside......................................................... 34
Mounting of cleaned parts ........................................................... 34
Rinsing machine .......................................................................... 35
Last check.................................................................................... 36
Deep cleaning
Hygiene kit ................................................................................... 37
Opening and disconnecting machine........................................... 37
Filling the instant ingredient canisters.......................................... 38
Filling the freshbrew ingredient canister ...................................... 39
Disconnecting machine................................................................ 39
Cleaning the ingredient waste tray .............................................. 40
Cleaning the instant ingredient dispensing system components . 40
Cleaning the powder trap............................................................. 41
Cleaning the diffuser.................................................................... 41
Cleaning the coffee mixer ............................................................ 41
Removing the dispense head ...................................................... 42
Removing the outlet hoses .......................................................... 42
Removing the coffee waste chute................................................ 42
Cleaning the freshbrew unit ......................................................... 43
Disassembling the freshbrew unit................................................ 44
Reassembling the freshbrew unit ................................................ 45
Emptying the solid waste container ............................................. 46
Cleaning the base tray................................................................. 46
Cleaning the cup carrier............................................................... 47
Cleaning the drip tray................................................................... 47
Cleaning inside and outside......................................................... 48
Mounting cleaned parts ............................................................... 48
Rinsing and last check................................................................. 49
Occasional routines
Cleaning the instant ingredient canisters..................................... 50
Cleaning the single chamber coffee canister............................... 52
Cleaning the dual chamber coffee canister ................................. 53

Table of contents
ii FB 7100 PLUS 10.2011
Replacing brewer filter and gasket............................................... 54
Rinsing / descaling the brewer ..................................................... 55
Additional routines
Calling and resetting counters...................................................... 56
Emptying the cash box................................................................. 67
Adding change manually.............................................................. 68
Changing prices ........................................................................... 69
Setting of free vend and key discount .......................................... 70
Time Discount .............................................................................. 71
Setting time discount.................................................................... 73
Energy saving periods.................................................................. 74
Setting energy saving periods...................................................... 75
Display messages and trouble shooting
Display messages ........................................................................ 77
Trouble shooting .......................................................................... 79

Introduction
10.2011 FB 7100 PLUS 1
INTRODUCTION
According to the requirements of the custom-
er, the service technician can program differ-
ent functions into the vending machine.
The machine dispenses
•hot freshbrew drinks
•hot instant drinks
•hot water.
or
•hot freshbrew drinks
•hot/cold instant drinks
•hot water.
Use only freshly ground coffee, ground tea or
instant products made for vending machines.
The machine is delivered with touch on icon
direct selection buttons. All communication
with the machine, such as drink selection,
rinsing functions, data retrieval and settings,
is carried out by using the direct selection
buttons.
All parts to be cleaned are designed in a light
blue colour (for regular cleaning) and in a
dark blue colour (for deep cleaning). All parts
of action are supplied in a green colour.
If the vending machine is not used according
to its purpose, the manufacturer cannot take
on any liability.
This operator manual is valid for several vari-
ants of the vending machine. Therefore, it is
possible that in this operator manual you may
find instructions for operating elements that
are not installed in your vending machine.
This technical documentation is part and par-
cel of the vending machine and must always
follow the machine in case it is moved or by
transfer of ownership.
The machine can be used by children and by
people having reduced physical, sensorial or
mental skills under the supervision of people
responsible for their safety or specifically
trained on the use of the machine. Children
shall be prevented from playing with the ma-
chine by the people in charge of their super-
vision.

Safety
2FB 7100 PLUS 10.2011
SAFETY
•Before starting installation and using the
machine, it is first necessary to carefully
read and understand the instructions
contained in this manual, as they offer
important information on installation
safety, operating instructions and
maintenance.
•This manual describes the loading and
routine maintenance operations which are
carried out in areas of the machine
accessible with simple use of the door
key, without using any other tools.
•The vending machine may not be subject
to frost during operation, storage and
transport.
- If there is the risk of frost in the area of
the installation site of the machine,
voltage to the machine may not be
disconnected.
- If there is the danger of damage due to
frost, the service technician must check
and replace boiler, hoses and valves if
required prior to reconnecting the
vending machine and he should
additionally carry out a functional test.
•The vending machine may not be installed
outside.
•The vending machine should only be
installed and repaired by qualified
personnel, who are trained in the correct
use of the machine according to the
standards in force and who have the
specific knowledge of the machine
functioning from a point of view of
electrical safety and health regulations.
•Safety devices must not be bridged or put
out of function.
•The vending machine must be connected
to the drinking water line and to the
electric line in compliance with local
regulations.
•The vending machine has to be placed in
a horizontal position.
•The vending machine must be connected
to a secured electric circuit.
We recommend to install a fault current
safety switch. The connections must be
made using an earthed safety plug socket
complying with valid regulations.
•After the machine has been installed, the
power supply plug must be accessible.
Never touch the power supply plug
with wet hands nor plug it in if the
plug itself is wet.
The liquids dispensed by the vend-
ing machine are very hot! To pre-
vent scalding, hands (and/or other
parts of the body) must be kept
away from the outlets while drinks
are being prepared and dispensed.
•If the power supply cable of the vending
machine is damaged it may only be
replaced by a service technician.

Safety
10.2011 FB 7100 PLUS 3
•Do not attempt to fill several cups by
pressing the pot button. There is danger
of injuries.
•Only authorised and qualified personnel
may clean, fill up and set the vending
machine.
•The vending machine may not be cleaned
under a water jet and is not suitable for
installation on surfaces next to which
water jets are being used (e.g. for
cleaning).
•Use only original spare parts.
•Observe the local regulations!
•Regular cleaning of the vending machine
is necessary for functional and hygienic
reasons.
When cleaning, take care of sharp
edges. There is danger of injuries!
•To clean the cabinet only use cleaning
agents approved by the food industry.
•Clean the inside and outside of the
vending machine by using a damp cloth
and do not splash it.
•After cleaning, make sure that all
components are correctly reinstalled.
•Every machine is identified by its own
serial number indicated on the rating plate
attached at the rear of the vending
machine. This plate is the only one
acknowledged by the manufacturer as
identification of the machine. The
technical data of the vending machine are
given on the rating plate.
When the yellow special key is in-
serted in the slot of the door switch,
voltage is re-established to the
machine.
The door can be closed only after
removing the key from the door
switch.
If power is turned on, be careful not
to touch moving parts and electrical
components.
Door switch:
When the door is opened, a special
switch ensures that there is no ac-
cess to energized or moving parts.
Any operation requiring the ma-
chine to be energized with the door
opened must be carried out exclu-
sively by qualified personnel in-
formed about the specific risks of
such situation.
The machine may be energized by
qualified personnel by inserting a
special yellow key into the door
switch.
Before starting any maintenance or
repair of energized or moving parts,
the machine must always be
switched off.

Technical data
4FB 7100 PLUS 10.2011
TECHNICAL DATA
The technical data of the vending machine are given on the rating plate.
The vending machine is suitable for indoor use only.
Dimensions vending ma-
chine
Height: min. 850 mm (without levelling feet), max. 875 mm (with levelling feet)
Width: 450 mm
Depth: 378 mm (cabinet), 475 mm (cabinet+door)
Weight 64 kg (without ingredients)
Electric connection Power supply: 230V, 50 HZ
Lines: Single line+neutral+earth (IEC-standard)
Brown = line
Blue = neutral
Yellow/green = earth
The vending machine must be earthed! In addition, it is recommended to
install a fault current safety switch.
Power consumption: 2000 - 2450W
Connecting cable: Approx. 1.8-3.5 m (varies, depending on local requirements).
Fuse: Transformer, primary: 2A
Transformer, secondary (on VMC): 8A
Water connection Water system connection: The vending machine must be connected with the potable water system according
to the provisions in force in the place of installation of the equipment.
Min. back pressure without chiller: 0.8 bar (0.08 MPa)with chiller: 1.5 bar (0.15 MPa)
Max. pressure: without chiller: 10 bar (1.0 MPa)with chiller: 8 bar (0.8 MPa).
Hose connection: Connect the water network with the 3/4” gas union of the water inlet solenoid valve
by means of a tube that can support the network pressure and of a type suitable for
foodstuffs (min. inner diameter 6 mm.).
It is recommended to apply a water tap on the water network outside the machine in
an accessible position.

Technical data
10.2011 FB 7100 PLUS 5
Let water come out of the water network until it is clear and free of any trace of dirt.
Boiler capacity 3.2 l
Capacities Solid waste container: Approximately 9 l
Drip tray: Approximately 0.4 l
Standard Freshbrew
ingredient canister: Approximately 5.5 l
Dual Freshbrew ingredient
canister: Dual canister 1: 2.5 l (0.9 kg)
Dual canister 2: 2.0 l (0.7 kg)
Standard Instant
ingredient canister: Approximately 2.6 l
Further system require-
ments
Ambient temperature. Min. 4°C - max. 36°C (-2/+0) at 80% RH
Acoustic emission: The A-weighted sound pressure level is below 70 dB.
Subject to changes.

Product presentation
6FB 7100 PLUS 10.2011
1
2
3
4
5
6
8
7
1
2
3
4
5
Vending machine components
Machine front (fig 1.):
1 Cabinet
2 Door
3 Freshbrew ingredient canister
4 Advertising poster
5 Operating panel
6 Door lock
7 Cup carrier
8 Pot platform
Operating panel (fig.2):
1Display
2 Payment panel
3 Selection panel
4 Pot panel/Discount key
5 Optical interface
12

Product presentation
10.2011 FB 7100 PLUS 7
Machine cabinet (fig. 3):
1 Cabinet
2 Ingredient canisters
3 Main switch
4Brewer
5 Diffuser / Coffee mixer
6 Mixing funnels with
whipper housings
7 Holder for dispense head /
chute for solid coffee
waste
8 Dispense head
9 Solid waste container
10 Cover for boiler
11 Door switch
12 Base tray
13 Cash box
14 Drip tray
15 Lock for drip tray
16 Retaining pin for cup
carrier
17 Mixing funnel hood
18 Outlet spouts
19 Cover for payment system
/ cover for selection panel
circuit board (SPC)
20 Cover for CPU
1
2
4
5
6
3
10 1211
8
7
9
20
14
15
16
18
17
19
13
3

Operation
8 FB 7100 PLUS 10.2011
----CASH ACTION----
*Cash collected
Manual filling
^ v Sel Esc
Navigation buttons
The four pre-selection buttons are used as
navigation buttons for retrieval of sales data,
settings, e.g. of prices, and activation of
service functions (fig. 4).
(See also diagram “SOverview of Operator
and Technicians functions” on page 13.)
How to use the navigation buttons
This table describes how the four pre-selection buttons are used as navigation buttons.
Display Button Function
‘Up’ button
Press this button to move
up one step at a time
‘Down’ button
Press this button to move
down one step at a time
‘Sel’ button’
Press this button to
•move one step to the
right
or
•activate a function, eg.
rinsing.
‘Esc’ button
Press this button to
•move one step to the left
or
•jump to the top of a row,
e.g. from “Turnover per
drink” to “Total turnover”.
----SALES AUDIT----
*Total number
Total turnover
^v Sel Esc
----SALES AUDIT----
*Total number
Total turnover
^ vSel Esc
----SALES AUDIT----
*Total number
Total turnover
^ v Sel Esc
----SALES AUDIT----
*Total number
Total turnover
^ v Sel Esc
4

Operation
10.2011 FB 7100 PLUS 9
The functions of the buttons vary.
The ‘Sel’ button, for example, may
change to an ‘OK’ button to
confirm an action. The immediate
functions can always be read from
the bottom line of the display.
Alternative functions of the navigation keys:
Display Button Function
‘OK’ button
Press this button to
confirm an action, e.g.
resetting of counters.
‘Esc’ button
Press this button to exit a
function without activating
it, e.g. avoid resetting a
counter.
Reset cash audit
Continue?
*Reset counters
^ v Esc OK
Reset cash audit
Continue?
*Reset counters
^ v Esc OK

Operation
10 FB 7100 PLUS 10.2011
Settings buttons
In functions that require settings, for example
price settings, the functions of the four pre-
selection buttons change accordingly.
This table describes how the four pre-selection buttons are used to enter or change numbers.
Display Button Function
‘Minus’ button
Press this button to
decrease a numeric value
in increments of one.
‘Plus’ button
Press this button to
increase a numeric value
in increments of one.
‘Next’ button
Press this button to
continue to the next digit,
e.g. in price setting
functions.
‘OK’ button
Press this button to save
changes to settings in the
system.
Price: [Drink]
*Set price: xx.xx
(-) (+) -> OK
Price: [Drink]
*Set price: xx.xx
(-) (+) -> OK
Price: [Drink]
*Set price: xx.xx
(-) (+) -> OK
Price: [Drink]
*Set price: xx.xx
(-) (+) -> OK

Operation
10.2011 FB 7100 PLUS 11
Multibrew
5
Pot panel (Multibrew)
How to brew a pot: (fig. 5)
•Enter password
•Press multibrew button as many times as
the number of cups you want in the jug.
A predefined number, eg. ‘4’ is shown in
the display.
•Place a pot on the pot platform.
•Press the pot button once or more times
for the desired number of portions.
Pressing again will increase the displayed
counter by one, up to the maximum value
(15 or lower, set by the technician).
When the counter reaches the maximum
value and the pot button is pressed once
more, the counter restarts at the
predefined number.
•If the machine is not set to free vend,
insert a card with sufficient credit, or
insert an amount of coins corresponding
to the value of the number of drinks
selected or a value above.
•Press the selection button for the wanted
drink.
The display steps back one number each
time a portion is dispensed, or if
‘optimised multibrew’ is active a
progressive bar is shown.
•Remove the pot when the drinks have
been dispensed.
A pot brew in progress can be
stopped immediately, simply by
pressing the cancel button ©.
The pot sensor may not register a
pot of transparent material, eg.
glass.

Operation
12 FB 7100 PLUS 10.2011
Multibrew
Discount lock
How to use discount lock: (fig. 6)
When using the discount lock, drinks can be
dispensed at a preset discount. The discount
lock can be used for single drinks and for
pots.
If you want one or more drinks at a dis-
count:
•Press the multibrew button and insert the
password needed to avoid free drink
dispensing.
Drink to be dispensed in cup: (fig. 7)
•place a cup on the cup platform
•Press the selection button of the desired
drink.
•After dispensing, remove the cup.
•
Drink to be dispensed in pot: (fig. 8)
•place a pot on the pot platform and press
the pot button until the display shows the
desired number of dispensings.
•Press the selection button of the desired
drink
•After dispensing, remove the pot.
678

Operation
10.2011 FB 7100 PLUS 13
SOverview of Operator and
Technicians functions
This diagram shows a total view of the
functions of the Operator and
technicians menu (version 7.4).
All functions are reached using the
four preselection buttons to navigate
through the menus.
The operator and/or the technicians
menus are password protected to
prevent unintentional and
unauthorized use.
As requested by the customer,
access through password is
requested either
- when entering the operator menus,
or
- when entering the technicians
menus.
(See explanation on previous pages).
Test
Complete selections
Operator
Filling/Clean
Rinse
Rinse Total Machine
Rinse With Stop FB1
Rinse Water
Counters
Sales Audit
Total number, nres
Total turnover,nres
Total number, res
Total turnover,res
No. per drink, nres
No. per drink, res
Turn. p. drink,nres
Turn. p. drink,res
MB per drink, nres
MB per drink, res
No. per group, nres
No. per group, res
Turn. p. group,nres
Turn. p. group,res
Card audit
No. per drink, nres
No. per drink, res
Turn. p. drink,nres
Turn. p. drink,res
Operator menu - version 7.4
Continued on next page

Operation
14 FB 7100 PLUS 10.2011
Cash Audi
t
Money to tube
s
Money to cash bo
x
Number of tokens
Collected mone
y
Manually filled
Manually delivere
d
Value overpa
y
Dispensed change
Cashless Audit
Revalued amount
Free vend audi
t
Total no. ,nres
Total no. ,res
No. per drink, nres
No. per drink, res
No. per group, nres
No. per group, res
MB. discount audi
t
MB. number, nres
MB. turnover, nres
MB. number, res
MB. turnover, res
Discount key audi
t
D.Key number ,nres
D.Key turnov. ,nre
s
D.Key number ,res
D.Key turnov. ,re
s
Time Discount audit
T.Disc number ,nres
T.Disc turnov.,nres
T.Disc number ,res
T.Disc turnov.,res
Continued on next page
Diagram continued

Operation
10.2011 FB 7100 PLUS 15
Step prices audi
t
SP. turnover ,nres
SP. turnover ,res
Test Audit
Test no. ,nres
Test no. ,res
No. per group, nres
No. per group, res
Reset Counters
Reset sales audi
t
Reset cash audit
Reset Test audit
Printing
Not Resetable
Resetable
Cash action
Cash collected
Dispense coins
Manual filling
Reset tube contents
Basic operations
Change prices
Global price
Price per drink
Step prices
Change quantities
Drink On/Off
Change group
Continued on next page
Diagram continued

Operation
16 FB 7100 PLUS 10.2011
Service information
Event log boo
k
Reset log book
Program versions
Show menufile ver.
Machine settings
Set Freevend,global
Set Beep mode
Clock on displa
y
Temp. on displa
y
Set date and time
Key discoun
t
Time discount
Set Time discount
Set Day(s)
Set Time
Machine Info
Machine Code
Operator Code
Show Install. Date
Set Install. Date
Energy saving
Save Energy On/Of
f
Set Day(s)
Set Time
Set Temperature
Set Doorligh
t
Set counters on/off
Selfcheck setting
Gr. counters on/off
100% discount mode
Use EVA-DTS events
Diagram continued
Continued on next page