Woodley InSight V-CHEM User manual

Veterinary Chemistry Analyser
Service Manual

Table of Contents
Section 1 Introduction..............................................................................................................1
1.1 Intended Use....................................................................................................................1
1.2 Major Components..........................................................................................................1
1.3 Labels .............................................................................................................................. 4
1.4 Packaging, Transportation & Storage..............................................................................4
1.5 Electromagnetic Compatibility........................................................................................5
1.6 Electromechanical Parts Introduction..............................................................................5
1.6.1 Mechanical Modules.............................................................................................. 6
1.6.2 Electronic Modules................................................................................................9
1.7 Software Introduction....................................................................................................10
Section 2 Analyser Installation..............................................................................................17
2.1 Packing Inspection......................................................................................................... 17
2.2 Unpacking Inspection ....................................................................................................17
2.3 Analyser Specifications and EnvironmentalRequirements...........................................17
2.4 Equipment Installation................................................................................................... 18
2.4.1 Installation Requirements....................................................................................18
2.4.2 Power Supply Connection ................................................................................... 18
2.4.3 Analyser Startup ..................................................................................................18
2.4.4 Analyser Shutdown..............................................................................................20
Section 3 Daily Analyser Maintenance.................................................................................21
3.1 Air Filter Sponge Cleaning............................................................................................ 21
3.2 Temperature Sensor and Optical LensCleaning............................................................22
Section 4 Software Upgrade and Data Upload.....................................................................23
4.1 Wi-Fi Upgrade...............................................................................................................23
4.2 USB Upgrade.................................................................................................................24
4.3 Error Data Upload .........................................................................................................27
Section 5 Instrument Operation Introduction .....................................................................30
5.1 Calibration Function of Touchscreen .............................................................................30

5.2 Calibration Function of ChemicalResults...................................................................... 32
Section 6 Spare Parts and Repair Tools ...............................................................................35
6.1 Recommended Spare Parts............................................................................................35
6.2 Repair Tools for InSight V-CHEM...............................................................................35
Section 7 Error Codes and Troubleshooting........................................................................37
7.1 Error Code 0101 ............................................................................................................ 37
7.2 Error Code 0102 ............................................................................................................ 37
7.3 Error Code 0103............................................................................................................ 37
7.4 Error Code 0105............................................................................................................ 37
7.5 Error Code 0107............................................................................................................ 37
7.5.1 Reasons................................................................................................................ 37
7.5.2 Troubleshooting...................................................................................................38
7.6 Error Code 0108............................................................................................................ 46
7.6.1 Reasons................................................................................................................ 46
7.6.2 Troubleshooting...................................................................................................46
7.7 Error Code 0109............................................................................................................ 49
7.8 Error Code 0202 & 0203................................................................................................ 49
7.8.1 Reasons for Error 0202 and 0203 ........................................................................ 50
7.8.2 Troubleshooting...................................................................................................50
7.9 Error Code 0206............................................................................................................ 52
7.10 Error Code 0208, 0209, 0210 & 0211.................................................................53
7.10.1 Reasons................................................................................................................. 53
7.10.2 Troubleshooting...................................................................................................54
7.11 Error Code 0212 ..................................................................................................54
7.12 Error Code 0213 ..................................................................................................54
7.12.1 Reasons................................................................................................................54
7.12.2 Troubleshooting................................................................................................... 54
7.13 Error Code 0214 ..................................................................................................58
7.13.1 Reasons................................................................................................................58
7.13.2 Troubleshooting................................................................................................... 58

7.14 Error Code 0215........................................................................................................ 61
7.15 Error Code 0216 ..................................................................................................61
7.16 Error Code 0220 ..................................................................................................61
7.17 Error Code 0221 ..................................................................................................61
7.17.1 Reasons................................................................................................................61
7.17.2 Troubleshooting................................................................................................... 62
7.18 Error Code 0222, 0223, 0224 & 0225.........................................................................63
7.18.1 Reasons................................................................................................................ 64
7.18.2 Troubleshooting...................................................................................................64
7.19 Error Code 0301 ..................................................................................................65
7.19.1 Reasons................................................................................................................65
7.19.2 Troubleshooting................................................................................................... 66
7.20 Error Code 0302 ..................................................................................................66
7.20.1 Reasons................................................................................................................66
7.20.2 Troubleshooting................................................................................................... 66
7.21 Error Code 0303 ..................................................................................................67
7.21.1 Reasons................................................................................................................67
7.21.2 Troubleshooting....................................................................................................67
Section 8 Hardware Malfunction and Troubleshooting......................................................68
8.1 Black Screen.................................................................................................................. 68
8.1.1 Reasons................................................................................................................68
8.1.2 Troubleshooting................................................................................................... 68
8.2 White Screen (BIOS Cannot Start)................................................................................69
The screen displays white after startup. .............................................................................. 69
8.2.1 Reasons................................................................................................................69
Program error...................................................................................................................69
8.3 White Screen (BIOS Can Start)..................................................................................... 70
8.3.1 Reasons................................................................................................................70
8.3.2 Troubleshooting................................................................................................... 70
8.4 Blurred Screen...............................................................................................................70

8.4.1 Reasons................................................................................................................70
8.4.2 Troubleshooting................................................................................................... 70
8.5 Touchscreen is NotResponding ....................................................................................71
8.6 System Automatically Restarts......................................................................................71
8.6.1 Reasons................................................................................................................71
8.6.2 Troubleshooting................................................................................................... 71
8.7 System Breakdown........................................................................................................ 71
8.7.1 Reasons................................................................................................................71
8.7.2 Troubleshooting................................................................................................... 72
8.8 System Does Not StartProperly .................................................................................... 72
8.9 System Returns to the Main Interface During Detection Process ................................... 72
8.9.1 Reasons................................................................................................................72
8.9.2 Troubleshooting................................................................................................... 72
8.10 Wi-Fi Cannot be Found .......................................................................................73
8.10.1 Reasons................................................................................................................73
8.10.2 Troubleshooting................................................................................................... 73
8.11 Wi-Fi Cannot be Connected ................................................................................73
Section 9 Software Malfunction and Troubleshooting........................................................74
9.1 Black Screen (Specific SoftwareProgram) ...................................................................74
9.1.1 Reasons................................................................................................................74
9.1.2 Troubleshooting................................................................................................... 74
9.2 Unable to Start the System (System FileMissing).........................................................74
9.2.1 Reasons................................................................................................................74
9.2.2 Troubleshooting................................................................................................... 74
9.3 Unable to Connect to Wi-Fi (Specific SoftwareProgram)............................................. 74
9.3.1 Reasons................................................................................................................75
9.3.2 Troubleshooting................................................................................................... 75
9.4 Reference Ranges areInaccurate................................................................................... 75
9.4.1 Reasons................................................................................................................75
9.4.2 Troubleshooting................................................................................................... 75

Section 10 Data Management Platform Error and Troubleshooting................................76
10.1 Download Path of Data ManagementPlatform ...................................................76
10.1.1 Explanation..........................................................................................................76
10.1.2 Troubleshooting................................................................................................... 76
10.2 Unable to Sync Data Wirelessly.......................................................................... 76
10.2.1 Reasons................................................................................................................76
10.2.2 Troubleshooting................................................................................................... 76
10.3 Unable to Sync Data using Serial DataLine........................................................76
10.3.1 Reasons................................................................................................................76
10.3.2 Troubleshooting................................................................................................... 77
10.4 Reference Range on the Analyser and DMP is Inconsistent................................. 77
10.4.1 Reasons................................................................................................................77
10.4.2 Troubleshooting................................................................................................... 77
10.5 Report "Standard Expression Error" when DMPStarts.......................................78
10.5.1 Reasons................................................................................................................78
10.5.2 Troubleshooting................................................................................................... 78
10.6 Report an Error while PrintingData.....................................................................78
10.6.1 Reasons................................................................................................................78
10.6.2 Troubleshooting................................................................................................... 78
10.7 Report an Error when DMP isClosed.................................................................. 78
10.7.1 Reasons................................................................................................................78
10.7.2 Troubleshooting................................................................................................... 79
10.8 Report an Error of Data Source ODBC............................................................... 79
10.8.1 Reasons................................................................................................................79
10.8.2 Troubleshooting................................................................................................... 79
Section 11 Reagent Disc Error and AbnormalResults .......................................................80

1
Section 1 Introduction
1.1 Intended Use
InSight V-CHEM Veterinary Chemistry Analyser provides quantitative in-vitro
determination of clinical chemistry analytes in lithium heparinised whole blood,
heparinised plasma or serum. The entire analysis requires 100µl of sample and is capable
of providing results in 8 minutes for whole blood and 7 minutes for serum and plasma.
1.2 Major Components
• Variable Speed Motor - Drive and control the supporting reagent disc
• Spectrophotometer - Measures the optical signal of the disc detection cuvette
• Microprocessor - Used for system control and data acquisition calculation
• Colour Touch Screen - Interactive medium between operator and analyser
• External Printer - Assembly options
Each reagent tray is a separately packed disc. The disc diameter is 7.8cm, with a thickness
of 0.7 cm. The body of the reagent disc consists of a Plexiglas which contains the
lyophilised reagent beads in the colorimetric cuvettes placed around the disc. The
polycarbonate film is used as the encapsulation. For chemical analysis, blood samples
(lithium heparin anticoagulant whole blood, lithium heparin anticoagulant plasma or serum)
need to be pipetted into the corresponding well and the foil tab removed to release the
diluent. The reagent disc is placed into the analyser drawer for chemical analysis. The
reagent disc is rotated by a motor, ensuring the whole blood is separated into plasma and
blood cells (skip this step for serum and plasma samples). At the same time, the reagent
disc is heated to 37°C. The plasma (serum) and diluent are precisely quantified in the
quantitative slot of the reagent disc; thereafter, quantitative plasma (serums) and diluents
are thoroughly mixed in the mixing tank. Finally, uniform dilute plasma (serum) samples
are distributed to each colorimetric cuvette around the reagent disc for chemical reaction
and detection. The above operations are based on the design of the micro-channels in the
reagent disc, which is automatically completed in the reagent disc through the coordination
of motor speed adjustment.

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The lyophilised reagent in the colorimetric cuvettes of the reagent disc is dissolved into the
diluted plasma (serum) and a chemical reaction takes place. The analyser measures the
absorbance of the solution by spectrophotometry. Absorbance change or absorbance change
rate is used to calculate the concentration of the analyte. The calibration information for
each specific chemical reaction is stored in the QR code on the package of the reagent disc.
When the test is complete, the test results are displayed on the screen. The results report
includes the test results of each item, the reference range of normal values of each item and
the sample information contained in each reagent disc. The test results stored in the analyser
database can be transmitted to an external computer through the supporting data
management platform (DMP) software and can also be connected with the laboratory data
management system to facilitate data management.
Front View

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Back View
Right View

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Left View
1.3 Labels
Direct current
Warning: Please refer to the operator’s manual.
Biohazard: According to standard laboratory practice.
Considering the potential risk of infection, all samples, quality
control products, related containers and used reagents should be
treated according to the corresponding biosafety level.
Medical instruments for in vitro diagnosis.
1.4 Packaging, Transportation & Storage
Packaging
The packing box of this product contains shock-proof foam plastic and moisture-proof
plastic bags.

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Check the outer packing boxes of this product have not been damaged during
transportation and while in storage it is protected from damp or rain.
Transportation
Transportation of the product should be carried out using the original packaging and
covered when necessary to prevent moisture and rain damage during transportation.
The stacking of this product on transport vehicles should be orderly, compact, reasonable,
safe and reliable to prevent damage caused by shaking in the transport process.
This product should not be transported in the same vehicle with flammable, explosive and
corrodible articles. Some products are not allowed to be corroded by rain, snow, liquid
materials or damaged by machinery.
Storage
Storage Temperature: 0°C ~ 40°C
Storage Humidity: ≤85%.
Products should be stored in the original packaging box and maintained by the original
protective packaging.
The storage environment should be moisture-proof, dustproof, shock-proof and corrosion-
proof. It is recommended to store in an air-conditioned environment.
1.5 Electromagnetic Compatibility
1) The equipment meets the emission and anti-disturbance requirements specified in GB/T
18268.
2) The equipment is designed and tested according to class A equipment in GB 4824. In the
home environment, this equipment may cause radio interference. Protective measures
should be taken.
3) It is recommended to evaluate the electromagnetic environment before using this
equipment.
4) It is prohibited to use this device next to a strong radiation source (such as a non-shielded
radio frequency source), as it may interfere with the normal operation of the equipment.
1.6 Electromechanical Parts Introduction
The major components of the analyser are shown in the following figure:

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The analyser is mainly composed of mechanical modules, electric modules, display
modules and other structure parts. The mechanical modules are the most important modules
of the analyser, including the heating module, the optical module and some mechanical
components.
The functions of each module are as follows:
1) Mechanical Modules: It is used to detect the location of the reagent disc, the centrifugation
and detection process of microfluidic chip, temperature control, exposure of light source,
data acquisition and processing.
2) Electric Control Modules: The circuit logic control and the signal output of signal
processing board, the display parts control, the movement parts (motors etc.) control.
3) Display parts: Used to implement human-computer interaction.
4) Structural parts: Including sheet metal, injection plastic parts and others.
1.6.1 Mechanical Modules
The mechanical modules mainly include the heating module, optical module and other
moving parts.

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①Centrifugal motor ②Drawer ③Heating film ④Xenon lamp
⑤Signal receive module ⑥Signal receive module ⑦ Drawer drive motor
1) Heating Module:
It includes an upper and lower heating film and temperature sensor.
Top
film
Bottom
Function: Control the chamber temperature at 37±0.2°C in order to make the chemical
reaction at a constant temperature.
2) Optical Module:
It includes a xenon lamp and connect line, signal acquisition parts (optical lens, signal
detector), signal process board, location module (location LED and location detector), etc.

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①Signal process board ②Location LED ③Xenon lamp connect line
-④Xenon lamp -⑤Optical lens -⑥Location detector ⑦ Signal detector
The schematic diagram of the detection process is as follows:
The xenon lamp exposure emits a stroboscopic beam. After the sample cuvette is absorbed
through the test disc, it enters the detection section. The detector converts the optical signal
into the measurable point signal, detects the solution change of the entire detection process
and then passes the Lambert-beer theorem. Convert to the corresponding absorbance.
The optical path is shown below:

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3) Other Moving Parts:
It mainly includes the centrifugal motor and drawer drive motor.
InSight V-CHEM Centrifugal Motor InSight V-CHEM Drawer Drive Motor
Caution: As the centrifugal motor needs to run at high speed and make rapid acceleration
and deceleration, the centrifugal motor has a certain life, and it needs to be replaced in time
when the motor fails.
1.6.2 Electronic Modules
The electronic modules include the power supply board, exposure control board, Main I
and Main II board.
The functions are as follows:
1) Power Supply Board: Provide various voltage power supply for the instrument. It mainly
includes 24V (driving centrifugal motor, drawer drive motor, heating film, etc.), 15V, 5V
and 3.3V (power supply for core board).
2) Exposure Control Board: Supply 12V power supply and trigger signal for xenon lamp
exposure, supply power supply and receive positioning signal for location LED.
3) Main I Board: The Main I board is mainly integrated with the core board to run software
programs and receive and process Wi-Fi signals.
Main I Board
Main II Board
Power Supply Board and
Exposure Control Board

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4) Main II Board: Control the running stages of centrifugal motor, control the function of
heating film and provide external connection interfaces (such as USB, COM port, etc.)
The main functions implemented between different boards:
Optical Signal Path: After the optical signal reaches the Si-photodiode sensor, it is
processed by the NOB board and transmitted to the Main II board. Then, it is transmitted
to the Main I board and enters the core board for data processing and calculation.
Motor Signal Path: The motor is connected to the Main II board through the motor transfer
board card and the motor signal is acquired and controlled.
Interactive Path of External Data: External data passes through each port (USB, LAN port,
etc.). Transmission to the Main II board and then to the Main I board on the core board for
processing.
1.7 Software Introduction
Refer to the InSight V-CHEM Operator’s Manual to find the basic functions of the software.
This manual mainly introduces the use of the auxiliary function used for a diagnosis and
repair.
Help Function:
1) The help function is mainly used to guide the operator through the process of adding a
sample, as shown below:
1. Enter the Main Interface and select
the Help to enter the
operation of adding sample.

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2. Touch Step 1.
3. Touch Step 2.
4. Touch Step 3.
2) The debugging function is mainly used to assist the operator in diagnosing the status and
fault of the equipment. The specific operation method is as follows:
1. Enter the Main Interface and select
Settings , enter the program.

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2. Select Page Down.
3. Continue to press the Page Down button.
4. On the last page, press the bottom left
corner on the screen for more than 2
seconds.
5. The hidden buttons (Debug,Default,
Parameter Default) will appear.

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6. The first function of the Debug button
is the temperature calibration
function.
7. Touch the Next Page button to check
the basic functions of the drawer
drive motor and centrifugal motor.
Press Open, put in a new disc or any
tested disc, then press Close. Wait
until the drawer is completely closed
then press Motor Start-up.The
number shows on the Motor Speed
place is the current speed. Once the
motor runs stably at the speed of
1200±50rpm, the motor speed is
normal.
Note: You can press Motor Stop
to stop execution.

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8. IR Settings and Test
Press Next Page to access the
IR Settings and test function.
IR is the abbreviation of Infrared
Radiation. It represents the intensity
of the positioning part of the
analyser. Increasing the IR value can
increase the infrared light intensity,
so as to increase the positioning
value and make it normal.
After the motor has started and
stabilised at 1200±50rpm, click
Location. There will be 30 data
numbers in the below blank form.
The numbers are numerically
transformed by the light refracted on
a mirror in the ring edge of the
reagent disc, and the largest one is at
650 with 30 bias. This function can
be used to inspect whether the disc
position is normal due to the
diminished light intensity after
extended use and whether the diluent
added into the disc has leaked, which
leads to error code 0214.
9. Centrifugal Motor Test
Press Next Page to access the
centrifugal motor test function.
Press Open to open the drawer, put
in a disc and press Close. When the
drawer is completely closed, use
Forward Start to control the motor
to high speed.
After the motor starts, choose