Wyrestorm NetworkHD 100 series User manual

Before Installation
NetworkHD requires a Layer 2 managed switch with support
for Multicast & IGMP snooping enabled. Do not connect any
transmitters to the switch until this has been configured.
For recommended switches and PDF configuration guides
please see the ‘downloads’ section of any NetworkHD
device at wyrestorm.com.
It is not necessary to change the IP addresses of the TX and
RX units – AutoIP is used to configure correct IP addresses.
DHCP or Static IP addresses are not recommended
unless absolutely required. Failure to note or errors in
the IP settings of a unit may result in a complicated reset
procedure.
Due to the way H.264 compression encodes the video,
Interlaced video sources are not recommended. Please use
progressive scan sources for best quality - even at lower
resolutions.
For installations including multiple rack-mounted
transmitters, we recommend using an NHD-000-RACK
enclosure to secure all NetworkHD devices within the rack.
Please check wyrestorm.com for the latest firmware updates
– the NetworkHD Maintain Tool can be used to easily
install firmware updates to multiple devices, available from
wyrestorm.com
Setup and Operation
Connect sources to HDMI or DVI of transmitters using quality HDMI
cables, ensuring firm port connection – we recommend WyreStorm
Express HDMI cables.
NOTE: For NHD-200-TX, please ensure DIP switches are set
correctly for the cable input.
Connect HDMI (and RS232 if required) from all receivers to all
displays used.
Connect good quality, well-terminated Cat5e/6 cables of no more
than 100m/328ft between the switch, transmitters (TX), receivers
(RX) and Controller (CTL) if used.
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Quickstart Guide
NetworkHD 100 / 200 Series and Controller
HD-over-IP Solution
NHD-000-CTL Configuration:
It is essential that the AV port of the CTL is connected to the
same switch/VLAN as the RX & TX units whilst the control
port must connect to the same switch/VLAN as the control
system.
1. Connect the included 12V DC power supplies to the CTL, TX and
RX units. This is not required if using POE.
• The default IP address of the NHD-000-CTL is 192.168.11.243 for
the Control port. Ensure a PC is connected to one of the switches/
VLANs and in the same subnet/IP range as the CTL Control port.
If you do not see the log in page you may need to change
your IP on a PC:
Click Start menu, go to Control Panel > Network and Sharing
center > Change Adapter Settings > Local Area Connection.
Right click and choose Properties.
Highlight Internet Protocol Version 4 (TCP/IPv4) then click
Properties.
Use the following IP address, for the IP address enter 192.168.11.x
(if unsure use 192.168.11.105) Enter subnet mask number
255.255.0.0 Click OK, then click OK again to close the windows
and commit you changes.
Return to your browser and try entering the default IP
192.168.11.243 again.
2. The table of devices will appear with TX units across the top and
the RX down the left hand side. Press the box that links each TX
and RX to test switching of the video to each RX.
3. Upon entering the NHD-IP-CTL web UI, a user name and
password must be entered to login, with default settings.
User: admin
Password: admin
4. In the TX/RX settings page - use the Alias box to name each RX
and TX. Use the table in this guide to record all Mac addresses,
device names and alias’s as this will help when programming your
control system.
NOTE: If using Enado templates, the TX must be named
Input1, Input2... and the RX named Output1, Output2…
5. Encoding values of each TX should be set to individual
requirements - for more information see the full guide at
wyrestorm.com.
Recommended encoding settings for TX units to
provide highest quality video and instant switching:
Rate Control: CBR
Avg bitrate: 40960
Profile: H.264 High Profile
GOP: 60
FPS: 60
Transport Type: RAW
NOTE: Higher values will result in higher quality but may
adversely affect switching speed and latency.
NHD-100-TX, NHD-100-RX, NHD-200-TX, NHD-200-RX,
NHD-210-RX, NHD-000-CTL
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For technical support, please call:
US: 518-289-1294
ROW: [phone]
Email: [email protected]
NetworkHD Console:
For a full guide to configuring the system using the NetworkHD Console
software, please see the PDF included with the software download.
NetworkHD Console is available from the ‘download’ section of any
NetworkHD component at wyrestorm.com.
The TX and RX are configured by default to IP addresses in
the range of 169.254.xxx.xxx, commonly referred to as Auto
IP addresses. Change your PC IP address to this range to
use the NetworkHD Console software.
The Bonjour SDK installation included with NetworkHD
Console is essential for discovery of the TX and RX units
– please ensure it is correctly installed prior to using the
software.
Video Wall Configuration
1. Create the video wall: Use the + Create button to make the
size of video wall required and give it a name.
2. Link the Devices: To link TX and RX devices, highlight the first cell
and right click > select Change TX and select TX1. Then select
Change RX and select RX1.
Repeat for the remaining Receivers.
3. Combine: Right click any cell > choose Select All.
The highlight color will change to indicate all cells have been
selected
4. Now right click the cells again and select Combine.
5. Confirm Wall Properties: Clicking Combine brings up the Video
Wall Properties screen.
6. Click Apply.
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For technical support, please call:
US: 518-289-1294
ROW: [phone]
Email: [email protected]
Input MAC Address Name Output MAC Address Name
Encoders TX Decoders RX

For technical support, please call:
US: 518-289-1294
ROW: [phone]
Email: [email protected]
Third Party Control:
Drivers for major control systems are available in the download section
at wyrestorm.com. Enado video wall templates and control codes
are available in the online libraries built into the Enado configuration
interface.
Troubleshooting:
Before performing any troubleshooting steps, ensure the
most recent software version has been installed onto all
NetworkHD components and the most recent version of
Web Browser and the NetworkHD Console software is being
used.
1. The most common cause of problems when configuring
NetworkHD is a broadcast loop caused by an improperly
configured switch. Should your network be slow or unresponsive
- disconnect all transmitters and reboot the switch. Then login to
your switch admin UI and ensure the switch is properly configured
according to the Switch Configuration Guides at wyrestorm.com
2. Should the NetworkHD Console software and NHD-000-CTL fail to
locate any TX/RX devices and following the network settings steps
outlined above does not yield any devices, check the following:
• Windows Firewall settings - Create an exception for the software or
disable it completely.
• IP settings: Ensure you PC is in the same subnet as the NHD
component you are trying to communicate with
• Ensure Bonjour SDK is properly installed
• If using VLAN’s check that connected switches share the same
configuration
• Ensure devices are powered up and connected to the same
network
• Refresh the browser, if this fails empty the cache and update to the
latest version
• Reboot all system components including the NHD-000-CTL and
your PC/Mac
3. If you are unable to connect to the CTL web UI, perform a reset on
the NHD-000-CTL by holding down the reset button on the front of
the device.
After the reset the CTL will have returned to the default IP of
192.168.11.243.
Resetting the CTL will remove all alias settings from the TX
& RXs.
4. If you do not see an image on the display or screen is completely
blank:
• Check the screen is on and the correct input is selected
• Ensure that the source is on and displaying an image by
connecting it directly to the TV.
• Ensure the RX is powered and the lights are stable on the front
• Reroute the video using the CTL matrix or NetworkHD Console
software.
5. If a device Alias cannot be set, another device may have been
previously connected with the same Alias - ensure that the old
device is offline and use the Xin the CTL matrix to remove its
record from the CTL.
6. If the RX continuously reboots, the RX may be set to DHCP but
cannot find a DHCP server. Connect to a DHCP server so that it
can finish initializing – IP settings can then be changed
Safety Recommendations:
Do not expose this apparatus to any form of moisture, including the
placement of anything containing liquids on the unit.
Topreventriskofelectricshockorrehazard,ensureapparatusis
installed in an unobstructed, well ventilated area away from any external
heat sources - including other electrical devices which may produce heat.
Onlyuseattachments/accessoriesspeciedbythemanufacturerand
referallservicingtoqualiedservicepersonnel.
Failure to adhere to these recommendations may invalidate your
warranty.
Warranty Information
This product is covered by a 3 year limited
parts and labour warranty. During this
period there will be no charge for unit
repair, component replacement or complete
product replacement in the event of
malfunction. The decision to repair or replace
will be made by the manufacturer.
This limited warranty only covers defects in materials or workmanship and
excludes normal wear and tear or cosmetic damage.
Visit our website for full details on this product and to download the
userguideincludingfurtherdetailsontechnicalspecication,settings,
troubleshooting and warranty information.
wyrestorm.com
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