Wyrestorm NHD-000-CTL User manual

Copyright © 2017 WyreStorm Technologies | wyrestorm.com
NHD-000-CTL Quickstart Guide | 171206
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
1 of 2
WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation
process.
IMPORTANT! Installation Requirements
Download the following items from the product page on WyreStorm.com.
They are essential for accurate conguration and use of the NetworkHD
system.
• Latest NetworkHD Firmware
• Management Suite v1.1.0 or Higher
• NetworkHD Installation Guide
• NetworkHD Switch Recommendations
• NetworkHD Switch Conguration Guides
• NetworkHD Switch Mapping Worksheet
• NetworkHD Touch Installation Guide
• NetworkHD Touch User Guide
• 3rd Party Control System Drivers
Default Settings
IP Address: CTL Port: 192.168.11.243 | AV Port: 169.254.1.1
Default User: admin
Default Password: admin
In The Box
1x NHD-000-CTL Controller
1x 12VDC 1A Power Supply
1x Detachable Plug
1x Phoenix Connector (Male 3.5 mm: 6 pin)
2x Mounting brackets
5x Label Card (49mm x 15mm)
1x Quickstart Guide (This Document)
Network Switch Requirements
• WyreStorm highly recommends the use of switches listed in the
NetworkHD Switch Recommendation Guide. These switches have been
veried by WyreStorm to meet the requirements of a NetworkHD system.
• NetworkHD requires a Layer 2 managed switch network with support for
Multicast & IGMP snooping enabled. Ensure that the switch being used
supports these features and that they are congured prior to connecting
the NetworkHD system.
• Congure all network switches to the exact specications contained in
the WyreStorm Switch Congurations Guides prior to connecting the
NetworkHD system. This will ensure proper operation from startup.
Associated Products
The NHD-00-CTL is the controller for the NetworkHD system and the
conguration varies based on the NHD components being used. Refer to the
NetworkHD Installation Guide for details on installing and conguring the
NHD-000-CTL.
• NHD-100-TX/RX
• NHD-200-TX-RX
• NHD-210-RX
• NHD-220-RX
• NHD-400-TX/RX
Basic Wiring Diagram
NetworkHD™ Controller for 100/200/400 Series
NHD-000-CTL Quickstart Guide
Network Switch
NHD-220-RX
NHD-200-TX
NHD-200-TX
NHD-200-TX
NHD-200-TX
Ethernet
Digital Video
Digital Video
Digital Video
Digital Video
Digital Video
Media Player
Sattellite Box 1
Sattellite Box 2
PC
Satellite Box 1 Satellite Box 2
PCMedia Player
NHD-000-CTL
Digital Video/DVI/HDMI
Key
Ethernet

Warranty Information
This product is covered by a 3 year limited parts and labor warranty. During this period there will be no charge for unit repair,
component replacement or complete product replacement in the event of malfunction. The decision to repair or replace will
be made by the manufacturer. This limited warranty only covers defects in materials or workmanship and excludes normal
wear and tear or cosmetic damage. Visit the product page located at wyrestorm.com for additional information on this
product including important technical information not provided in this document and warranty terms & conditions.
Specications
Copyright © 2017 WyreStorm Technologies | wyrestorm.com
NHD-000-CTL Quickstart Guide | 171206
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
2 of 2
Troubleshooting
Verify that all NHD devices contain the latest version of rmware.
This will ensure that all devices are up to date and working at their highest
performance level.
NetworkHD Software fails to locate TX/RX/CTL Devices
• Verify that all NHD and Network devices are powered On.
• Adjust Windows Firewall Settings – Create an exception for Conguration
Tool for WyreStorm NetworkHD 000 Series or disable completely.
• Verify that the PC, the CTL, and NHD encoders and decoders are on the
same LAN/VLAN.
• Verify that all network switches share the same VLAN conguration.
• Reboot all system components including the NHD-000-CTL and the PC/Mac.
• Ensure that only one CTL port is connected per LAN/VLAN. If only one LAN/
VLAN exists only use the AV port.
• Ensure the network switch is fully congured per the appropriate switch
conguration guide.
Failure to Connect to CTL Controller
• Follow the previous steps for failing to connect to devices. If these are
unsuccessful, press and Hold the reset button on the front of the CTL for 5
seconds.
• After a reboot the CTL will be returned to the default IP address of
192.168.11.243 for the control port and 169.254.1.1 for the AV port.
No Image Appearing on Displays
• Verify that all NHD, Network, Source, and Display devices are powered On.
• Test sources and displays by connecting them directly together.
• Swap out the HDMI cable
• Connect the power supply to the component rather than using PoE.
• If the display is only HDMI 1.4/HDCP 1.4 – Ensure the decoder is set to
HDCP 1.x by right clicking the unit in the NetworkHD Console and opening
the video settings option.
Power
Power Supply Input: 100~240V AC 50/60Hz
Output: 12V DC 1A
PoE <15.4W | 802.3af
Max Power Consumption 1.6W
Environmental
Operating Temperature 32°F ~ 113°F (0°C ~ 45°C) | 10% ~ 90%,
non-condensing
Storage Temperature -4°F to ~ 158°F (-20°C ~ +70°C) | 10% ~ 90%,
non-condensing
Maximum BTU 5.45 BTU/hr
Dimensions and Weight
Rack Units/Wall Box 0.58U
Height 26mm/1.1in
Width 93.2mm/3.67in
Depth 138.7mm/5.47in
Weight 0.4kg/0.88lbs
Regulatory
Safety and Emission CE | FCC | RoHS
Communication and Control
Inputs/Outputs 1x LAN AV - 8-pin RJ-45 female | 1x LAN Control - 8-pin RJ-45 female
Ethernet 1x LAN AV - 8-pin RJ-45 female | 1x LAN Control - 8-pin RJ-45 female 10/100 Mbps auto-negotiating
RS-232 1x RS-232 6-pin Phoenix Connector