Wyrestorm NHD-000-CTL User manual

Copyright © 2020 WyreStorm Technologies | wyrestorm.com
NHD-000-CTL Quickstart Guide | 200225
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
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WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation
process.
IMPORTANT! Installation Requirements
Download the following items from the product page on WyreStorm.com.
They are essential for accurate conguration and use of the NetworkHD
system.
• Latest NetworkHD Firmware
• Management Suite v1.1.0 or Higher
• NetworkHD Installation Guide
• NetworkHD Switch Recommendations
• NetworkHD Switch Conguration Guides
• NetworkHD Switch Mapping Worksheet
• NetworkHD Touch Installation Guide
• NetworkHD Touch User Guide
• 3rd Party Control System Drivers
Default Settings
IP Address: CTL Port: 192.168.11.243 | AV Port: 169.254.1.1
Default User: admin
Default Password: admin
In the Box
1x NHD-000-CTL Controller
1x Mounting Brackets for Rack Kit
1x Quickstart Guide (This Document)
1x 6-pin Terminal Block
2x Wall Mounting Brackets
1x 12V Power Supply (US/UK/EU/AU)
Network Switch Requirements
• WyreStorm highly recommends the use of switches listed in the
NetworkHD Switch Recommendation Guide. These switches have been
veried by WyreStorm to meet the requirements of a NetworkHD system.
• NetworkHD requires a Layer 2 managed switch network with support for
Multicast & IGMP snooping enabled. Ensure that the switch being used
supports these features and that they are congured prior to connecting
the NetworkHD system.
• Congure all network switches to the exact specications contained in
the WyreStorm Switch Congurations Guides prior to connecting the
NetworkHD system. This will ensure proper operation from startup.
Associated Products
The NHD-00-CTL is the controller for the NetworkHD system and the
conguration varies based on the NHD components being used. Refer to the
NetworkHD Installation Guide for details on installing and conguring the
NHD-000-CTL.
• 100 Series
• 200 Series
• 400 Series
• 600 Series
Basic Wiring Diagram
Controller for NetworkHD™ Systems
NHD-000-CTL Quickstart Guide
Network Switch
NHD-220-RX
NHD-200-TX
NHD-200-TX
NHD-200-TX
NHD-200-TX
Ethernet
Digital Video
Digital Video
Digital Video
Digital Video
Digital Video
Media Player
Sattellite Box 1
Sattellite Box 2
PC
Satellite Box 1 Satellite Box 2
PCMedia Player
NHD-000-CTL
Digital Video/DVI/HDMI
Key
Ethernet

Specications
Copyright © 2020 WyreStorm Technologies | wyrestorm.com
NHD-000-CTL Quickstart Guide | 200225
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
2 of 2
Troubleshooting
Verify that all NHD devices contain the latest version of rmware.
This will ensure that all devices are up to date and working at their highest
performance level.
NetworkHD Software fails to locate TX/RX/CTL Devices
• Verify that all NHD and Network devices are powered On.
• Adjust Windows Firewall Settings – Create an exception for Conguration
Tool for WyreStorm NetworkHD 000 Series or disable completely.
• Verify that the PC, the CTL, and NHD encoders and decoders are on the
same LAN/VLAN.
• Verify that all network switches share the same VLAN conguration.
• Reboot all system components including the NHD-000-CTL and the PC/Mac.
• Ensure that only one CTL port is connected per LAN/VLAN. If only one LAN/
VLAN exists only use the AV port.
• Ensure the network switch is fully congured per the appropriate switch
conguration guide.
Failure to Connect to CTL Controller
• Follow the previous steps for failing to connect to devices. If these are
unsuccessful, press and Hold the reset button on the front of the CTL for 5
seconds.
• After a reboot the CTL will be returned to the default IP address of
192.168.11.243 for the control port and 169.254.1.1 for the AV port.
No Image Appearing on Displays
• Verify that all NHD, Network, Source, and Display devices are powered On.
• Test sources and displays by connecting them directly together.
• Swap out the HDMI cable
• Connect the power supply to the component rather than using PoE.
• If the display is only HDMI 1.4/HDCP 1.4 – Ensure the decoder is set to
HDCP 1.x by right clicking the unit in the NetworkHD Console and opening
the video settings option.
Communication and Control
Inputs 1x LAN AV 8-pin RJ-45 female
Outputs 1x LAN Control 8-pin RJ-45 female
Ethernet 1x LAN AV 8-pin RJ-45 female | 1x LAN Control 8-pin RJ-45 female | 10/100 Mbps auto-negotiating
RS-232 1x RS-232 6-pin Phoenix Connector
Power
Power Supply Input: 100~240V AC 50/60Hz | Output: 12V DC 1A
PoE <15.4W | 802.3af
Max Power Consumption 1.6W
Environmental
Operating Temperature 32°F ~ 113°F (0°C ~ 45°C) | 10% ~ 90%, non-condensing
Storage Temperature -4°F to ~ 158°F (-20°C ~ +70°C) | 10% ~ 90%, non-condensing
Maximum BTU 5.45 BTU/hr
Dimensions and Weight
Rack Units/Wall Box 0.58U
Height 26mm/1.1in
Width 93.2mm/3.67in
Depth 138.7mm/5.47in
Weight 0.4kg/0.88lbs
Regulatory
Safety and Emission CE | FCC | RoHS
Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a
period of ve (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited
product warranty.
Note: WyreStorm reserves the right to change product specication, appearance or dimensions of this product at any time without prior notice.