Xerox Phaser 6200 Instruction and safety manual

Phaser® 6200 Color Laser Printer
Copyright © 2002 Xerox Corporation. All Rights Reserved. 2
Diagnosing Print Quality
A large amount of information is stored in your printer as printable pages. The following pages show
the Diagnose Print Quality printable page, which describes solutions for print quality problems.
All the printable pages have this format, with color bars at the top and at the bottom of the page. Print
these pages at the printer’s front panel.
Accessing printable pages
Access these pages from the Printable Pages Menu:
1. At the front panel, scroll to the Printable Pages Menu using the Down Arrow or
Up Arrow key and press the OK key.
2. croll to the desired printable page (such as Print Diagnostics Pages)usingthe
Down Arrow or Up Arrow key and press the OK key.
Menu Map
For a complete list of printable pages, print the Menu Map:
1. elect Menus on the front panel and press the OK key.
2. elect Print Menu Map and press the OK key.
6200-51

Page 1 of 2
Dark Lines/Smudges or Streaks-
All Colors
Black and/or colored areas appear on the page in
all colors and/or in non-print areas.
1. From the printer's front panel Support Menu select Improve
Print Quality?, then select Print Paper Tips Page and 
press OK.
2. Ensure the paper you are using is the correct type for the
printer and is properly loaded.
3. Ensure the paper loaded in the tray matches the paper
type selected on the printer's front panel and in the
printer driver.
4. From the printer's front panel Support Menu select Improve
Print Quality?, then select Remove Print Smears and press
OK. Three cleaning pages will run through the printer.
5. If the problem continues, replace the Imaging Unit.
Problem Solution
Repeating Defects
Marks or voids recur uniformly in only one color.
1. Replace the Imaging Unit if defects occur
every:
23.3 mm (.91 in.)
28.5 mm (1.12 in.)
62.0 mm (2.44 in.)
131.8 mm (5.19 in.)
2. Replace the Transfer Roller if defects occur every:
63.6 mm (2.5 in.)
3. If the defect occurs every:
82.25 mm (3.24 in.)
a. From the printer's front panel Support Menu select
Improve Print Quality?, then select Remove Print 
Smears and press OK.
b. If the problem continues, replace the Fuser.
Marks of any color or voids recur uniformly in all colors
and/or in non-printed areas.
Note: Print the Repeating Defects
Page for guides to identify defect.
1. Ensure the printer is on a solid, level, flat surface.
2. If the horizontal registration is off:
a. From the front panel Support Menu,select Improve Print
Quality?, and press OK.
b. Select Color Registration Menu and Press OK.
c. Follow the instructions on the Color Registration Page 
just printed.
3. If the vertical registration is off:
a. Turn the printer off and then back on to correct.
Color Misregistration
Color has shifted outside of the designated area
or has been superimposed over another color
area.
Test Pattern A 600 x 600
Test Pattern A 600 x 600
P 6200 P 6200P 6200 P 6200
P 6200 P 6200 P6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200 P 6200 P 6200
P 6200 P 6200 P 6200
8 mm
8 mm
Abc Defg Hijk
Abc Defg Hijk Lmnop
Qrstuvw XYZ
123456789
AbcDefg Hijk Lmnop
QrstuvwXYZ 123456789
261 mm
192 mm
PHASER®6200 COLOR PRINTER
Diagnose Print Quality

Page 2 of 3
Problem Solution
1. From the printer's front panel Support Menu select Improve
Print Quality?, then select Print Paper Tips Page and 
press OK.
2. Ensure the paper you are using is the correct type for the
printer and is correctly loaded in tray.
3. Ensure the paper loaded in the tray matches the paper type
selected on the printer's front panel and in the printer driver.
4. If the problem persists, select the appropriate Tray Setup
Menu for the tray you are using and set the paper type to
the next lightest type of paper. Refer to the Paper Tips
Page for media types and weight.
Image Offset
Toner appears to have been pulled off the page and
placed about 82.25 mm down the page from where it
should be.
Note: To access the Paper Type Menu, open
and close the selected paper tray or re-insert
the paper loaded in the MPT. The front panel
will then prompt you to select the paper type.
Incomplete Fusing
Toner appears to be pulled off print, or is 
easy to rub off.
1. From the printer's front panel Support Menu select  
Improve Print Quality?, then select Print Paper Tips Page.
2. Ensure the paper you are using is the correct type for the
printer and is properly loaded.
3. Ensure the paper loaded in the tray matches the paper type
selected on the printer's front panel and in the printer driver.
4. If the problem persists, select the appropriate Tray Setup
Menu for the tray you are using and set the paper type to 
the next heaviest type of paper. Refer to the Paper Tips
Page for media types and weight.
Note: To access the Paper Type Menu, open
and close the selected paper tray or re-insert
the paper loaded in the MPT. The front panel
will then prompt you to select the paper type.

Page 3 of 3
Problem Solution
1. Try a different Color Matching mode. From the printer's front
panel Support Menu select Improve Print Quality?, then
select Print-Quality Tips Page. and press OK.
Note: The TekColor Correction set to Automatic provides the
best results for most documents.
2. If the print is too light, verify that the printer driver Print
Quality Mode or Front Panel Defaults is not set to Draft
Mode.
3. Adjust the light or darkness levels. From the front panel
Support Menu select Improve Print Quality?, then select
Calibrate Colors Menu, then selet Print Tutorial Page. Follow
the procedure for Lighten/Darken Colors.
See www.xerox.com/officeprinting/infoSMART on the world wide web for more on-line support information.
Printing Is Too Light or Too Dark
in All Colors
Transparency Print Quality Use only Phaser®6200 Transparency.
Using non-Phaser®6200 Transparencies may cause print-
quality problems or damage the printer's Fuser.
Damage caused by using non-supported media will not be
covered under the warranty, service agreement or Total
Satisfaction Guarantee.
For a list of Transparency part numbers, refer to the printer's
Paper Tips Page.
Possible Print Quality defects occurring on
Transparency media such as:
Light and/or Dark spots
Smeared Toner
Light Bands on print