Xerox PHASER 6250 Quick start guide

Phaser® 6250 Color Laser Printer
Copyright © 2003 Xerox Corporation. All Rights Reserved.
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Novell NetWare
This topic includes:
■"Configuration Software for NetWare Networks" on page 3-39
■"Quick Setup" on page 3-39
■"Advanced Setup" on page 3-39
■"NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup" on page 3-40
■"Novell NetWare Troubleshooting" on page 3-40
Configuration Software for NetWare Networks
CentreWare DP configures the printer and the network when using NetWare 4.x and 5.x.
CentreWare DP is a Novell Directory Service (NDS)/Bindery tool used only for Novell
Distributed/Enterprise Print Services (NDPS).
Quick Setup
1. Print the “Configuration Page” and keep it for reference. For information about printing a
“Configuration Page”, go to Reference/Features/Front Panel on the User Documentation
CD-ROM.
2. View the “Configuration Page”, then verify the following:
■Novell enable is On
■Frame Type is correctly set.
3. Install CentreWare DP on a Windows-based workstation.
4. Run the CentreWare DP application, then click Setup Wizard on the Printer menu.
5. Select NDS Install, then follow the Setup Wizard steps.
6. Install printer drivers from the Printer Installer and Utilities CD-ROM.
7. Send a print job to the printer.
8. Verify the print-quality of the document. If print-quality problems exist, or if your
document did not print, go to Reference/Troubleshooting on the User Documentation CD-
ROM for more information.
Advanced Setup
The Advanced Setup option of CentreWare DP is a tool that allows you to control how your
devices are configured in your Novell NetWare network environment. This tool is necessary
for connecting your device to more than one file server or queue. For a connection to a single
device and queue, use Setup Wizard.

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Phaser® 6250 Color Laser Printer
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NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup
The Phaser printer defaults enable connection to Novell NetWare without adjustment. Review
the “Configuration Page” and verify the following settings:
■NetWare is enabled
■Frame Type matches the frame type of the desired file server
■PDL is set to your desired PDL (PostScript or PCL) or to Auto. You may wish to set
PDL to the desired type if only one PDL is used
■Desired Novell mode is set to either NDS/BEM, NDS, or BEM (Bindery Emulation
Mode)
■Print Server Name
Setting Up NetWare with CentreWare DP
The CentreWare DP software provides the quickest and easiest method for installing a printer
on a network. For more information go to www.xerox.com/officeprinting or go to the
CentreWare DP User Guide or CentreWare DP Online Help.
Advanced Setup in Bindery Mode for Novell Directory Services (NDS)
The Advanced Setup option of CentreWare DP provides an additional tool to control how your
printers are configured on a Novell NetWare network environment. This tool is necessary for
connecting a printer to more than one file server or queue.
Novell Distributed/Enterprise Print Services (NDPS/NEPS)
To access Xerox printers in this environment, Xerox Gateway software must be installed on a
system. The latest version of the Xerox Gateway Software is available on the Xerox web site at
www.xerox.com/officeprinting. Instructions are available on the web site for installing a
printer using NDPS. The web site also contains the CentreWare for NDPS User Guide.
Novell NetWare Troubleshooting
Troubleshooting for Windows-based computers includes both hardware and software solutions
to eliminate cabling, communication, and connection problems associated with direct-
connected ports. Complete one of the following procedures (based on the type of port being
used), then print a test page from your software application. If the test page prints, no further
system troubleshooting is necessary. For print-quality problems, go to Reference/
Troubleshooting on the User Documentation CD-ROM.

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Phaser® 6250 Color Laser Printer
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Requirements
Verify that you:
■Are operating a Windows-based system with CentreWare DP software installed and at
least one printer driver installed
■Are a NetWare Network Administrator, an administrative person with ADMIN/
SUPERVISOR, or ADMIN/SUPERVISOR EQUIVALENT within login rights to the
NetWare Server(s) servicing the Phaser printer
■Have a basic knowledge of NetWare
Novell NetWare Troubleshooting Quick Check
1. Verify that the printer is plugged in, turned on, and connected to an active network.
2. Verify that the printer is receiving network traffic by monitoring the LEDs on the back of
the printer. When the printer is connected to a functioning network and receiving traffic,
its link LED is green, and its amber traffic LED is flashing rapidly.
3. Verify that the client is logged into the network and printing to the correct print queue.
4. Verify that the user has access to the Phaser printer queue.
5. Verify that the Phaser printer NetWare print queue exists, is accepting jobs, and has a print
server attached. If it does not, use the Setup Wizard in CentreWare DP to reconfigure the
print queue.
6. Print the “Configuration Page”. Verify that Printer Server is enabled. Set the frame type
to the frame type your NetWare server is using.
Note
To determine your NetWare IPX frame type, type config at the Novell console screen.
On networks using multiple IPX frame types, it is critical that the frame type be set
correctly.
7. Verify that the Primary Server is set (NetWare 3.1x only). The primary server should
have been set during initial queue setup and installed using CentreWare DP. If it is not set,
use CentreWare DP to set it, then reset the printer.
Note
Setting the Primary Server is extremely important on large networks.
8. Go to www.xerox.com/officeprinting/support if the above steps fail to resolve the printing
problem.

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Phaser® 6250 Color Laser Printer
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Novell NetWare Troubleshooting Step-By-Step
These procedures eliminate cabling, communication, and connection problems associated with
network connected printers. The steps are divided into two groups:
■Novell NetWare Hardware Step-by-Step
■Novell NetWare Software Step-by-Step
Note
Novell NetWare Software Step-by-Step assumes that you are connected to a Novell
NetWare network with a Windows OS installed on the client workstation. When both of
these procedures are completed, print a test page from your software application. If the test
page prints, no further system troubleshooting is necessary.
Novell NetWare Hardware Step-By-Step
Note the LED activity on the printer. The green link LED is ON whenever it is connected to an
active network. The amber traffic LED is flickering when data is being received.
1. Verify the following:
■The cable connections: Use a new cable or connectors if possible
■Which port your printer is attached to. Connect a functioning network device to your
printer to test the port.
2. Print the “Configuration Page” from your printer. For information about printing
Configuration pages, go to Reference/Features/Front Panel.
3. Review the Connectivity Settings and verify these items:
■NetWare is enabled
■Frame Type matches the frame type of the desired file server
Note
To determine your NetWare IPX frame type, type config at the Novell console screen.
On large networks, using multiple IPX frame types, it is critical that the frame type be
set correctly.
■PDL is set to your desired PDL (PostScript or PCL) or to Auto
■Primary Server (for NetWare 3.x only) is set to the name of the server which serves
the print queue you have assigned to the Phaser printer
■NDS Tree (for NetWare 4.x NDS and later) is set for the correct NDS tree name
■NDS Context (for NetWare 4.x NDS and later) is set for the correct NDS Context
■Print Server (PServer) Name is set for the name selected for the Phaser printer to act
as a print server
■Novell Mode is correctly set
4. If changes are made, reset the printer. Once the printer has been reset, allow approximately
two minutes for the printer to go through a self test, then log onto the network server.
5. Print out another copy of the “Configuration Page” to verify that the items you modified
were set and kept.

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Novell NetWare Software Step-By-Step
1. Verify that CentreWare DP and a Phaser printer driver have been loaded on the
workstation.
2. Click Start, click Settings, then click Printers to verify that the printer is installed.
Launching CentreWare DP
1. Click Start, click Programs, then click CentreWare DP.
2. Select the desired printer. If a communications error message appears, your printer is not
able to communicate with your workstation. Verify your printer’s settings, then return to
this document.
3. With the printer selected, click the Printer drop-down list, then select Advanced Setup.
4. Select one of the following connection methods:
■Novell Directory Services
■Bindery
5. Verify that the information displayed is also contained on the “Configuration Page”. Verify
these items:
a. The queue name of the Phaser printer is set to service. If necessary, create a new
queue to test the printer.
b. The Primary Server lists the server name on the “Configuration Page”
Printing a Document
1. Click the Tools drop-down list.
2. Select the Send File... menu item, then select the appropriate directory and file for
downloading. Verify that this is a valid file with no errors.
3. Click OK. The file is sent to the printer. If the document does not print, review the Novell
Menu settings on the “Configuration Page”.
Verifying the Network Settings
1. At the CentreWare DP main screen, click the Printer drop-down list, click Properties,
then click Connections.
2. Click the Network Card tab. A new dialog box displays information about frame type and
connectors.
3. Verify that the printer is enabled and the connector and frame type are correct. If changes
are made, reset the printer from the front panel.
4. Re-print a test page. If the test print does not print, go to www.xerox.com/officeprinting/
support.