Xerox N60w User manual

Xerox®
N60w Scanner
Scanner User Guide for Microsoft®Windows.
AUGUST 2020
05-0987-000

Design © 2020 Xerox Corporation. All rights reserved. Xerox® is a registered trademark of
Xerox Corporation in the United States and/or other countries and are used under license
from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR32004
Content © 2020 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch®
logo are registered trademarks of Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as
allowed under the copyright laws. Copyright protection claimed includes all forms of matters of
copyrightable materials and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software programs which are
displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Document Version: 05-0987-000 (August 2020).
Post-It® is a registered trademark of 3M in the United States and/or other countries.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows™ is a trademark and
SharePoint® is a registered trademark of Microsoft Corporation.
Kensington® is a registered trademark of ACCO Brands Corporation.
TWAIN™ is a registered trademark of TWAIN Working Group.
Intel® and Pentium® are trademarks of Intel Corporation in the United States and/or other
countries.
Universal Serial Bus is a trademark of USB Implementers Forum, Inc. (USB-IF).
All other products mentioned herein may be trademarks of their respective companies and are
hereby acknowledged.
Changes are periodically made to this document. Changes, technical inaccuracies, and
typographic errors will be corrected in subsequent editions. Information is subject to change
without notice and does not represent a commitment on the part of Visioneer.
The software described is furnished under a licensing agreement. The software may be used or
copied only in accordance with the terms of such an agreement. It is against the law to copy the
software on any medium except as specifically allowed in the licensing agreement. No part of this
document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or information storage and retrieval systems, or
translated to another language, for any purpose other than the licensee's personal use and as
specifically allowed in the licensing agreement, without the express written permission of
Visioneer.
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii)
of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned
by this product may be protected by governmental laws and other regulations, such as copyright
laws. The customer is solely responsible for complying with all such laws and regulations.

User Guide iii
Table of Contents
1-Safety ...............................................................................................................................................................1-1
Safety Introduction....................................................................................................................................1-1
Operational Safety Information ..........................................................................................................1-1
Electrical Information ...............................................................................................................................1-2
Warning - Electrical Safety Information.......................................................................................1-2
Electrical Supply.......................................................................................................................................1-2
Disconnect Device ..................................................................................................................................1-3
Emergency Power Off ...............................................................................................................................1-3
Maintenance Information......................................................................................................................1-3
Product Safety Certification...................................................................................................................1-3
Environmental Health and Safety Contacts ...................................................................................1-4
2-Welcome .........................................................................................................................................................2-1
What’s in the Box........................................................................................................................................2-1
System Requirements ...............................................................................................................................2-1
Documentation............................................................................................................................................2-2
Xerox®N60w Scanner...............................................................................................................................2-3
3-Scanner Setup...............................................................................................................................................3-1
Connect the Scanner Power Cord........................................................................................................3-1
Setting up the LCD Language ...............................................................................................................3-2
Setting up the Date and Time...............................................................................................................3-2
Date ..............................................................................................................................................................3-3
Time..............................................................................................................................................................3-3
4-Wired and Wireless Network Connection.........................................................................................4-1
Connecting to the Network using a Ethernet LAN Cable (Wired) .........................................4-1
Connecting to the Network using a Wireless Client.....................................................................4-1
Setting up the Wireless Client ...........................................................................................................4-1
5-Scan Settings and Preview ......................................................................................................................5-1
Scan Settings ................................................................................................................................................5-1
Preview.............................................................................................................................................................5-2
6-LCD Buttons and Shortcuts.....................................................................................................................6-1
LCD Buttons Overview ..............................................................................................................................6-1
The Information Button ......................................................................................................................6-1
Resize shortcuts........................................................................................................................................6-2
The Home Button ...................................................................................................................................6-2
The Scan button ......................................................................................................................................6-2

Xerox®N60w Scanner Table of Contents
iv User Guide
The Bind button.......................................................................................................................................6-2
Shortcuts.........................................................................................................................................................6-3
Create a New Shortcut .........................................................................................................................6-3
7-Cloud.................................................................................................................................................................7-1
8-Email .................................................................................................................................................................8-1
Setting up the Mail Server.......................................................................................................................8-1
Enable Authentication..........................................................................................................................8-1
Setting up the Address Book..................................................................................................................8-2
Adding a new contact...........................................................................................................................8-2
Editing A Contact....................................................................................................................................8-2
Deleting a Contact .................................................................................................................................8-3
Creating a Contact Group...................................................................................................................8-3
Editing an Email Group.........................................................................................................................8-3
Deleting an Email group ......................................................................................................................8-4
Email Scanning.............................................................................................................................................8-4
Basic tab......................................................................................................................................................8-4
Email Options ..........................................................................................................................................8-5
9-File......................................................................................................................................................................9-1
10-Scancast ....................................................................................................................................................10-1
11-OneTouch .................................................................................................................................................11-1
12-Hotspot ......................................................................................................................................................12-1
Setting Up the Scanner as a Hotspot..............................................................................................12-1
13-Device Settings.......................................................................................................................................13-1
Device Management..............................................................................................................................13-1
Network ........................................................................................................................................................13-2
Email Default .............................................................................................................................................13-3
File Default..................................................................................................................................................13-3
Account Management...........................................................................................................................13-3
Basic...........................................................................................................................................................13-3
Account List ............................................................................................................................................13-3
File Profiles..................................................................................................................................................13-3
Editing A File Profile............................................................................................................................13-4
Deleting A File Profile.........................................................................................................................13-4
Address Book..............................................................................................................................................13-4
Shortcut........................................................................................................................................................13-5
Service Mode..............................................................................................................................................13-5

Table of Contents Xerox®N60w Scanner
User Guide v
14-Loading Documents to Scan ............................................................................................................14-1
Supported Document Types ...............................................................................................................14-1
Documents to Avoid Scanning...........................................................................................................14-2
Unsupported Document Types .........................................................................................................14-2
Scanning from the Automatic Document Feeder (ADF)........................................................14-3
Scanning Regular Documents........................................................................................................14-3
Scanning Dot Matrix Printer Paper...............................................................................................14-4
Scanning Interfaces................................................................................................................................14-5
15-The Scanner’s Web Interface..........................................................................................................15-1
Customizing the Scanner’s Configurations on the Web Interface....................................15-1
Scanner Information..........................................................................................................................15-2
Device Management..........................................................................................................................15-2
Network ....................................................................................................................................................15-2
Email Default .........................................................................................................................................15-2
File Default..............................................................................................................................................15-2
File Profiles..............................................................................................................................................15-2
Address Book..........................................................................................................................................15-2
Shortcut....................................................................................................................................................15-2
Account Management.......................................................................................................................15-2
Changing your Login Credentials .....................................................................................................15-3
Web Interface-only Customizable Configurations ...................................................................15-3
exporting and importing system data........................................................................................ 15-3
Accessing the Public Folder..................................................................................................................15-4
16-Maintenance ........................................................................................................................................... 16-1
Safety Precautions...................................................................................................................................16-1
Hardware Properties ...............................................................................................................................16-1
Scanner information...........................................................................................................................16-2
Device Settings......................................................................................................................................16-2
Driver Settings .......................................................................................................................................16-3
Hardware Features..............................................................................................................................16-4
Clearing Paper Jams ...............................................................................................................................16-4
Cleaning the Scanner............................................................................................................................. 16-5
Cleaning the LCD touch Screen.....................................................................................................16-5
Cleaning Inside the Automatic Document Feeder ...............................................................16-5
Replacing the Reverse (Separation) Roller....................................................................................16-6
Replacing the ADF (Feed) Roller........................................................................................................16-8
Troubleshooting .................................................................................................................................... 16-11
Error Light Troubleshooting Codes............................................................................................ 16-13
Error Codes............................................................................................................................................... 16-13

Xerox®N60w Scanner Table of Contents
vi User Guide
Uninstalling Your Scanner................................................................................................................. 16-20
Xerox®N60w Scanner Specifications........................................................................................... 16-21
Xerox®N60w Scanner Parts List..................................................................................................... 16-24
17-PC Installation.........................................................................................................................................17-1
Install the Software and Connect the Scanner...........................................................................17-1
Installing the Scanner Driver ..........................................................................................................17-3
Connect the USB Cable.....................................................................................................................17-4
Installing Visioneer OneTouch....................................................................................................... 17-5
Installing Additional Applications ....................................................................................................17-6
View the User Guides .............................................................................................................................17-6
Register Your Scanner............................................................................................................................17-7
18-Appendix A: Regulatory Information ...........................................................................................18-1
Basic Regulations .....................................................................................................................................18-1
United States (FCC Regulations) ..................................................................................................18-1
European Union....................................................................................................................................18-1
Turkey (RoHS Regulation) ................................................................................................................18-2
Copy Regulations .....................................................................................................................................18-2
United States.........................................................................................................................................18-2
Canada ..................................................................................................................................................... 18-3
Other Countries.....................................................................................................................................18-4
19-Appendix B: Compliance Information .........................................................................................19-1
Product Recycling & Disposal ............................................................................................................. 19-1
USA & Canada ...................................................................................................................................... 19-1
European Union....................................................................................................................................19-1
ENERGY STAR for the USA...................................................................................................................19-2

User Guide 1-1
1. Safety
Safety Introduction
Notices and Safety
Please read the following instructions carefully before operating the machine and refer to them as
needed to ensure the continued safe operation of your machine.
Your Xe rox®Product and supplies have been designed and tested to meet strict safety
requirements. These include safety agency evaluation and certification, and compliance with
electromagnetic regulations and established environmental standards.
WARNING:
The safety and environment testing and performance of this product have been verified using
Xerox®Materials only. Unauthorized alterations, which may include the addition of new
functions or connection of external devices, may impact the product certification. Please
contact your Xerox Representative for more information.
Operational Safety Information
Your Xe rox®Equipment and supplies have been designed and tested to meet strict safety
requirements. These include safety agency examination, approval, and compliance with
established environmental standards.
To ensure the continued safe operation of your Xerox®Equipment, follow these safety guidelines
at all times:
Do these:
• Always follow all warnings and instructions that are marked on or supplied with the
equipment.
• Always use materials specifically designated for this product, the use of other materials may
result in poor performance and create a hazardous situation. Do not use aerosol cleaners,
they may be explosive and flammable under certain conditions.
• Always exercise care when moving or relocating equipment.
• Always locate the machine on a solid support surface that has adequate strength to support
the weight of the machine.
• Always locate the machine in an area that has adequate ventilation and room for servicing.
• Always unplug this equipment from the electrical outlet before cleaning.
Note: Your Xerox®Machine is equipped with an energy saving device to conserve power when the
machine is not in use. The machine may be left on continuously.
Do not do these:
• Never use a ground adapter plug to connect the equipment to a power outlet that lacks a
ground connection terminal.

Xerox®N60w Scanner Safety
1-2 User Guide
• Never attempt any maintenance function that is not specifically described in this
documentation.
• Never remove covers or guards that are fastened with screws. There are no operator
serviceable areas within these covers.
• Never locate the machine near a radiator or any other heat source.
• Never override or “cheat” any of the electrical or mechanical interlock devices.
• Never place this equipment where people might step on or trip on the power cord.
Caution: This device is not intended for use in the direct field of view at visual display
workplaces.
To avoid incommoding reflections at visual display workplaces this device must not be placed in
the direct field of view.
Electrical Information
Warning - Electrical Safety Information
1. The power receptacle for the machine must meet the requirements stated on the data plate
on the rear of the machine. If you are not sure that your electrical supply meets the
requirements, please consult your local power company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and shall be easily accessible.
3. Use the power cable that is supplied with your machine. Do not use an extension cord or
remove or modify the power cord plug.
4. Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure
whether or not an outlet is correctly grounded, consult an electrician.
5. Do not use an adapter to connect any Xerox®Equipment to an electrical outlet that lacks a
ground connection terminal.
6. Do not place this equipment where people might step or trip on the power cable.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock devices.
9. Do not push objects into slots or openings on the machine. Electrical shock or fire may result.
Electrical Supply
• This product shall be operated from the type of electrical supply indicted on the product’s
data plate label. If you are not sure that your electrical supply meets the requirements, please
consult your local power company for advice.
• Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet
checked by a qualified electrician.

Safety Xerox®N60w Scanner
User Guide 1-3
WARNING: This equipment must be connected to a protective earth circuit
This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into
an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace the outlet.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the side of the
machine as a plug-in device. To remove all electrical power from the equipment, disconnect the
power cable(s) from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and disconnect the
power cable(s) from the electrical outlet(s).
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the machine.
• The machine is exposed to water.
• Any part of the machine is damaged.
Maintenance Information
1. Any operator product maintenance procedures will be described in the user documentation
supplied with the product.
2. Do not carry out any maintenance on this product which is not described in the customer
documentation.
3. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor
performance of the equipment, and could cause a dangerous condition.
4. Use supplies and cleaning materials only as directed in this manual.
5. Do not remove covers or guards that are fastened with screws. There are no parts behind
these covers that you can maintain or service.
6. Do not perform any maintenance procedures unless you have been trained to do them by an
authorized local dealer or unless a procedure is specifically described in the user manuals.
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed:
Standard
UL60950-1 (USA)
CSA 22.2 No. 60950-1 (Canada)
IEC 60950-1

Xerox®N60w Scanner Safety
1-4 User Guide
Environmental Health and Safety Contacts
Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox®Product and
supplies, please contact the following customer help lines:
North America & Europe (Phone): 1-800-ASK-XEROX
North America & Europe (Fax): 1-585-422-8217

User Guide 2-1
2. Welcome
Your new Xerox®Scanner can quickly scan stacks of single-sided or double-sided pages and places
their electronic images on your computer.
What’s in the Box
Before proceeding, check the contents of the box. If items are missing or damaged, contact the
dealer where you purchased the scanner.
System Requirements
• Intel i3 or equivalent CPU
• Internet access (for installation and scanner standalone use)
• An available Universal Serial Bus (USB) port (for PC installation only)
•Microsoft
®Windows®operating system:
– 32-bit or 64-bit Windows 7 (Service Pack 1)
– 32-bit or 64-bit Windows 8 / 8.1
Xerox® N60w Scanner Xerox® N60w Scanner Tray Installation Guide
Power Supply Power Cord USB 3.1 Gen 1 Cable
• Technical Support and
Warranty Information for
Xerox® Scanners
• Register Your Scanner and
Review Card
Ethernet Cable

Xerox®N60w Scanner Welcome
2-2 User Guide
– 32-bit or 64-bit Windows 10
• Minimum of 2 gigabyte (GB) of internal memory (RAM)
• Minimum available hard disk space:
– 350 MB for the scanner driver
– 1 GB for Visioneer OneTouch
– 1 to 3 GB for each additional application
A VGA or SVGA Monitor:
• The recommended settings for your monitor are:
– Color quality of 16-bit or 32-bit
– Resolution set to at least 800 x 600 pixels
Refer to your Windows documentation for instructions on setting the color quality and resolution
for the monitor.
Documentation
The following printed documentation is provided in the box:
•Installation guide—abbreviated scanner setup and installation instructions.
•Technical Support and Warranty Information—contact information for technical support
and customer service, and a brief overview of our standard product warranty.
•Register Your Scanner and Review Card—follow the instructions on the card to register
your scanner. Please take a moment to write a short review of your experience with this
scanner.
The following soft-copy documentation is available during installation or on
www.xeroxscanners.com:
•Scanner user guide—instructions for scanner setup, installation, operation, maintenance,
safety, and warranty.
•OneTouch scanning guide—instructions for configuring and scanning using OneTouch.
•TWAIN scanning guide—instructions for accessing and scanning using the TWAIN
interface.
•Patch code sheets—use with an application that supports detection of patch code data
when using the TWAIN interface. The patch code page layouts have been specifically
designed for your scanner. The file contains Patch 2, 3 and T layouts for A4 and U.S. Letter size
pages.

Welcome Xerox®N60w Scanner
User Guide 2-3
Xerox®N60w Scanner
1. Input Tray—Holds the documents in the Automatic Document Feeder for scanning.
–Extension—Pull out to support various document lengths.
–Paper Guides—Slide to adjust to document width.
2. Automatic Document Feeder (ADF) Cover Release—Pull to open the Automatic Document
Feeder.
3. Power Button/ Status Light—Turns the scanner’s power on/off and indicates the scanner’s
status.
4. Output Tray—Holds documents after being scanned.
–Paper Stop—Flip up to keep regular documents stacked neatly in the output tray after
scanning.
–Extension—Flip out to support various document lengths.
5. Connections—Scanner connection ports.
– Universal Serial Bus (USB 3.1) Port—Connect the scanner to the computer via the USB
3.1 cable Gen 1.
–PowerJack—Connect the power cord to the scanner.
–LANPort—Connect the scanner to network using a LAN cable.
6. USB Ports—Used to store images or scanner settings. Can connect a mouse and/or keyboard
to navigate scanner LCD.
7. Safety Lock Slot—Connect a Kensington® style safety lock.
5
6
1
2
3
4
6
7

Xerox®N60w Scanner Welcome
2-4 User Guide

User Guide 3-1
3. Scanner Setup
1. Remove the scanner from the shipping box, verify all parts listed on What’s in the Box are in
the box. We recommend that you keep the original packing materials in case you need them
later.
2. Remove any shipping tape from the scanner as indicated in the following illustration(s).
The above illustrations are for example purposes only. Your scanner’s packaging may vary slightly.
3. Hold the ADF Paper Tray and insert two pins to the holes on the top of the scanner as shown.
Connect the Scanner Power Cord
Note: Only use the power supply included with your scanner. Connecting any other type of power
supply may damage your scanner, and will void its warranty.
1. Select the appropriate power cord for your country.
2. Plug the power supply into the power port on the scanner.

Xerox®N60w Scanner Scanner Setup
3-2 User Guide
3. Plug the power cord into the power supply and into a wall outlet.
Note: When powering off the scanner, you will be presented with two options: Reboot, to
reset the scanner or, Power Off to turn off the scanner (you will be prompted to confirm
power off).
Setting up the LCD Language
To select the LCD language, follow these steps:
1. On the LCD screen, choose Settings > Device Management.
Note: Login to Settings with the default credentials Login Name: admin and Password:
admin. See to customize these.
2. Scroll down to locate the Language option.
3. Tap the Language option.
4. Select the display language for the LCD screen
5. Tap Save to retain the settings.
Setting up the Date and Time
To setup the current date and time, follow these steps:

Scanner Setup Xerox®N60w Scanner
User Guide 3-3
Date
1. On the LCD screen, choose Settings > Device Management
Note: Login to Settings with the default credentials Login Name: admin and Password:
admin. See Changing your Login Credentials to customize these.
2. Scroll down to locate the Date option.
3. Tap the Date option.
4. Scroll to the correct year, month and day. The highlighted blue values will be set as the current
date.
5. Tap Save to retain the settings.
Time
1. On the LCD screen, choose Settings > Device Management
Note: Login to Settings with the default credentials Login Name: admin and Password:
admin. See Changing your Login Credentials to customize these.
2. Scroll down to locate the Time option.
3. Tap the Time option.

Xerox®N60w Scanner Scanner Setup
3-4 User Guide
4. Scroll to the correct hour and minute. The highlighted blue values will be set as the current
time. It is a 24-hour clock.
5. Tap Save to retain the settings.
Note: Once you have set your time, you can easily adjust the time to reflect any time zone.
Go to Settings > Device Management > Time Zone. Scroll through the list, select a time
zone and click Save.

User Guide 4-1
4. Wired and Wireless Network
Connection
Connect your scanner to the network for standalone use to send scanned images via email, cloud
service, or to store them in a 24-hour public folder, which can be pin-protected, available on The
Scanner’s Web Interface.
Connecting to the Network using a Ethernet LAN Cable (Wired)
This is the scanner’s default network mode.
1. Connect one end of an ethernet LAN cable to an available port of your ethernet hub.
2. Connect the other end to the port marked at the back of the product.
Connecting to the Network using a Wireless Client
Setting up the Wireless Client
In wireless mode, your mobile devices and scanner are connected wirelessly through a wireless
network. When connecting the scanner to a wireless LAN, you may need information for a wireless
access point such as an SSID (network name) and a security key (password). For details, contact
your Network Administrator or refer to the manual.
Note: The wired and wireless mode cannot work at the same time. If you have connected an
Ethernet cable to your scanner, please disconnect it before connecting to a wireless network.
Connecting to the Wireless Client automatically
1. On the Home Screen of the LCD Touch Panel, tap Settings >Network.
Note: Login to Settings with the default credentials Login Name: admin and Password:
admin. See “Changing your Login Credentials” to customize these.
2. Make sure that Wireless Client is turned on.

Xerox®N60w Scanner Wired and Wireless Network Connection
4-2 User Guide
3. Tap on the Wireless Client option.
4. In a second, current wireless networks near you will be displayed as shown below.
5. Select a wireless network. Enter the network password, if requested. In a few seconds, if the
connection is successful, the IP address of the scanner will be displayed on the top of the LCD.
Connecting to your Wireless Client manually
If your access point is set to not broadcast the SSID, please follow these steps to manually add the
SSID name (network name):
1. On the wireless page, tap the More Settings button and then choose Add network.
The Add network page will be displayed.
2. Enter the Network SSID name and choose the security mode/encryption type, and network
key (only applicable if an option from security mode is selected) and then tap Connect to
search the wireless network manually. Your scanner supports the following authentication
methods:
Security mode Encryption Type Key Index
WPE TKIP, WPA, WPA2 mixed X
WPA PSK TKIP, AES, TKIPAES X
WPA 2PSK TKIP, AES, TKIPAES X