XTS NVR4BU36KIT User manual

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1. Statement:
This manual supports XTS NVR models NVR4BU36KIT / NVR409 / NVR416
As product update, the NVR functions might be different from the manual showing, please
follow the product that you purchased.
2. Safety Precautions
1) Do not use wet hands or any damp objects to touch the power switch and network digital
video recorder (NVR), in order to avoid electric shock.
2) After installing the host, it must be ensured that the host and the chassis have grounded to
avoid the video, audio signal being disturbed, and to avoid NVR being damaged by static
electricity.
3) The device does not include hard disk. Hard disk should be properly installed before use,
otherwise it can not perform the record and playback.
4) Host system supports format of the hard disk. If the hard disk has been used, please note
whether it is FAT32 format. The embedded network digital video recorder supports only
FAT32 format, otherwise there will be a hidden danger. Note: Please format hard disk when it
is the first time for you to use.
3. Hard Disk Installation
Prepare a screwdriver. We take the following equipment as an example, this NVR can have a hard
disk installed in the chassis, the largest capacity of which amounts to 4TB.
3.1 Hard Disk Installation Steps
1. Remove the fix screws on the side chassis 2. Connect the hard disk data wire and power
and open the top cover supply wire
3. Attach HDD on the bottom plate 4.Put back the cover and attach screws

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4.1 XTS current models rear panel Interface
NVR4BU36KIT rear panel
NVR409/NVR416 rear panel
NVR432 rear panel

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5.1 Host Side Operation
5.1.1 Start System
Plug power cable, press power switch, the power led will be on and the NVR will start. After
booting, the video output default to multi-window output mode. If the booting time is within the
record setting time-period, the system will auto enable the record function.
Notice: Please use the NVR matching power supply instead of any other power supply of any
other type or brand.
5.1.2 System Login
After normal booting, right click to bring the menu, select Start 
Login, input the user name: admin and password blank (default to be
blank) in the input box
Click icon，
1) Power Off: click “Power off” button, the device
will shutdown.
2) Reboot: click “Reboot” button, the device will
reboot.
3) Login: click “Login” button , user name: admin,
password: blank
4) Lock: click “Lock” , the menu will be locked.
5.1.3 IP Channel Setting
After login successfully, system will pop out host side
IP address setting menu automatically, after setting
successfully click “ OK”, then pop out prompt on
menu for IP channel setting, click “ Yes”, the system will
save the IP automatically. If you need a manual IP
setting address, click “NO”.
5.1.4 Power Off
1. Click the power switch at the rear panel can shutdown the device.
2. 【Main Menu】【Power Off】，select 【Yes】(By this way, user need have shutdown authority)
Note: It is suggested to shutdown device in this way, it can avoid damaging the device from
electricity cut-off by accident).
Notice: Before changing the HDD operation, please shutdown the device and cut the power

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supply first.
5.2 Display Setting
Click icon，show the menu as the right side:
1）Resolution setting: the default resolution is 1024x768,
please select the best resolution according the monitor
stipulation or it will affect the image definition. There
are 6 modes for this option.
2）Display setting：set monitor lightness, contrast, saturation, color
3) Language：select different language according to necessity, after that need you will need to
restart the device
4) Skin：choices of blue and black - two color selection
5) Screen：1、4、9、16、25、36 screens are optional,
6) Automatic logout time: system automatic logout and lock time,
7) Rotation interval: Setup the time interval of rotation. Click “Enable SEQ” to start rotation.
6.1 Network Setting
Connect NVR with network cable to the LAN switch,
After power on, click to enter setting menu,
set NVR IP address, subnet mask, and gateway and
so on. Then use PC to run ping command to check
NVR IP has connected with LAN
Notice: IP address might conflict with each other,
please set the gateway correctly, or NVR might fail to
work. Please ensure all the IP addresses in LAN are
unique.
Device port setting: the default is 5050, if there are several NVRs in the LAN, need to change
this port for login NVR by IE, CMS. Login NVR by mobile, the port should be (+3 numbers added )
based on the device port.
HTTP port: the default port is 80, suggest modifying it. This port is for login NVR by IE, input NVR
IP address or domain name; need to add colon and HTTP port number.

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Example: show as the above right picture, access NVR by IE in LAN, first add 2 forwarding rules
in the router, the IP address is 192.168.1.188, the forwarding ports are 5050-5053, 80. Please
input http://192.168.1.188:80 at IE browser and download ActiveX, then close the IE before install
the ActiveX, after installing it successfully, then reopen IE with http://192.168.1.188:80, it will show
login menu, input device port:5050, user name: admin, no password, can access NVR.
If access NVR by IE in WAN, please use static IP or dynamic domain name, the operation is same
as LAN.
6.2 Connect with IP Camera
6.2.1 Manual Search
Right click to select 【IP channelSetting】Manual, click
Search button, NVR will search out all IP cameras in the
LAN, it will take 18-30 seconds, after finishing the
configuration, click Save to logout, then the image will
come out.
A –Area is cameras IP address searching area——click Search to get the camera IP addresses
in LAN
B- Area is camera IP address modification area——double click IP camera in A area, B area will
show camera network data, some cameras can change IP address directly in B area
C- Area is camera channel setting area——according to the selection sequence in A zone, to
sort the 1-36 channels image order. Select All to add IP cameras to the all channel by one click.
D-Area is camera user name and password filling area——this area is camera network parameter

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6.2.2 Automatic Search
Right click to select 【IP channel Setting】Auto
If the IP camera has private protocol with NVR, NVR will assign IP address to the camera
automatically, after finishing a search, the image will connect automatically. Camera IP addresses
will be added automatically in the preview channel area.
6.3 Preview
6.3.1 Drag and Drop the Image
The preview image location can be dragged and dropped to different places as necessary, but the
channel physical address will keep the same
6.3.2 Drag to Change Channel Sequence
Right click to select 【IP channelSetting】【Drag to change
channel sequence】, then drag the image as 6.3.1, IP camera will
reconnect in the new channel, during this process, the image will
be lost for a while till the image re-connects sucessfully.
6.3.3 Digital Zooming
During image preview and playback, roll mouse
roller to do digital zooming, it zoom the image as
mouse pointer as the center. The max is 15X
zoom. Drag the zoomed image by mouse to see
image detail.
The channel is recording. Light flashing means frame lost or recording lost. Please adjust
the code stream, for details, please refer to 6.5.2；
Zoom In
Zoom Out

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Magnifying glass: digital zooming, the red number in the middle is magnification number,
click this icon, it can change to PTZ control
6.4 Manual Capture
Right click to bring main menu, click 【Capture】, it supports all channels manual
capturing.
After capture, there is information to hint that capturing is successful or failed or this channel does
not support capture. The image of capture resolution is D1 by JPG format, and it is saved in
special area, the recording file will not overlay it. The captured images can be viewed or backup in
file manage folder
Right click to bring main menu, click 【File Manager】and click Refresh button,
the captured file shows in the file list area, the files are named by channel number& capture time,
double click it to check (View)
Capture back up: plug flash disk by USB port, click Refresh to check whether flash disk connects
properly, and then select the capture files that need back up, and click Back Up.
6.5 System Setting
6.5.1 Device Parameter
Click 【Setting】DeviceDevice info
to check device spec. information and time
setting.

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Notice: Attention: select mode according the connected IP camera channels and resolution,
after changing the model,click save and reboot the device.
When the image is good in 9/16/25/26 screen modes, after double click the image to zoom, if the
image is stuck or becomes a black screen change to 1080 mode to solve it.
Systerm version: check the system version and time, when doing a software update, need to
check version first to avoid updating failure and damage the device.
6.5.2 Channel Information
Click 【Setting 】ChannelVideo
Parameters, to adjust IP camera preview and
recording resolution.
1) Encoding Type: Main Stream (Normal), Sub
Stream, Main Stream (Event) for selection
Main Stream：double click to show single image or
full screens image are mainstream, also recording
playback is mainstream.
Sub Stream：9/16/25/36 screens display are using sub stream, IE or mobile viewing are sub
stream also.
Main Stream (Event) ：motion detection and alarm trigger recording are using this
2) Stream Type：video, video & audio two type for selection. When connected with audio, please
select video & audio mode, or there is no audio when playback.
3) Resolution：NVR will get IP camera main stream and sub stream resolution automatically,
when the image is not good, you can adjust from here according to necessity.
4) Bitrate Type：set variable bit rate and constant bit rate.
5）Bitrate: set the bit rate upper limit for coding main stream are 1080P: 6000kbps, 720P:
4000kbps ; set the bit rate upper limit for coding sub stream is 512-1024kbps
6）Frame Rate：suggest to set full frame 25/30
7）Video Quality: suggest to select highest. When all the IP cameras connected with NVR are
same brand, after finish setting 1st channel, can click Copy To to apply the setting to all channels,
then click Save.
7.1 Recording
7.1.1 Manual Recording
Right click to bring main menu, click 【Record】to enter record setting.
Manual recording has the highest priority, after performing Manual, the

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corresponding channel will begin recording.
7.1.2 Schedule Record
Right click to bring main menu, click
【Setting】ChannelSchedule Record, the default setting is 24 hour recording, user can set the
recording plan according to the necessity and copy it to the other channels
Notice: If NVR stops recording in a regular time, please check schedule record status, the
schedule might be keyed in wrong, please adjust them to manual record.

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7.2 Playback
Right click to bring main menu, click 【playback】to open the menu：
Channel Select: select the channels that need playback, system will find the required recording
file. The recording date is highlighted in red color in calendar.
Date Select: select the playback date.
Playback: after choosing the date, 24 hours color bar will show in C area. Different modes of
recording will show in different color. Adjust the time line by mouse roller between 2 hours, 1
hours, 30 minutes, 5 minutes and 1 minute. The playback time can be specified to seconds
Pause: pause the playback at present.
Stop: stop the playback
7.3 Record Backup
Before back up,please make sure the hard disk has been
saved with video.
Playback Backup: click Back Up icon in area C of 7.2
Playback
Preview Backup: Right click bring main menu, click
【Backup 】to enter the
backup interface, as right picture
shows Video backup best way is to

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play back recorded video first, then select the backup time and channel, insert the USB
memory to backup.
Insert a USB external storage device, click Refresh to detect USB devices. There are three
backup file format: H.264, MP4, AVI. Recommended back up to MP4 format which can use
document management to check the backup file, and computer player to play.
Precise Backup: the mini.backup time can be one second.
Fast Backup: high-speed transmission, saving backup time;
7.4 File Manager
Right click to bring main menu, click
【File Manager】icon, the back up file
of external storage device and local
captured pictures will list in the folder.
1) Check photo in the hard disk: select
date on calendar, if there was capture in that
day ,then it would be displayed in list form;if no
capture,then no display information.
2) Check the USB disk and other mobile
storage devices: click Refresh ,then drop-down to select U disk paths, the photos and videos in
the disc will be displayed, double-click it to check. You can capture also when you view the video,
the captured photos are stored in the hard disc of that same day.
7.5 System Setting
7.5.1 HDD Setting
Right click ,click 【Setting】SystemHDD setting
In order to ensure a linear drive file management to better identify and write disk space, it is
recommended to format the HDD first before the recording, format the hard drive this takes
approximately (1-3 seconds).
7.5.2 System Upgrade
Right click mouse, click 【Setting】SystemUpdate, insert the USB storage device into the
NVR, click Browse to find the upgrade file, and click Upgrade.
Upgrade include:firmware upgrade,boot screen image upgrade, patch upgrade.

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Except USB memory upgrade, it also supports upgrade by network.
Note:when the NVR is upgrading,don’t perform any other operations or power off, otherwise NVR
will fail to enter the system ,and have to send back to factory for repairing.
After upgrading,the device need to be rebooted.
7.5.3 Import-Export Configuration
Right click mouse，click 【Setting】SystemRecovery Configuration。
The following two situations can use the Import and Export configuration:
1. NVR firmware upgrade or restore the default settings;
2. Sever NVRs’ configuration are same, just connect
Different IP camera, need to save the configuration
time
【Export Configuration】: Export equipment parameters ,
and save it in the assigned place for USB storage;
【Import configuration】: Open the menu in the NVRs
that need the same configuration,import data from USB
storage to copy the NVR configuration.
8.1 IE Viewing.
8.1.1 Router Setting
Because the router brands and models are various , below using TP-LINK router as an example.
1）Open IE explorer , enter the Gateway in the address, eg: http://192.168.1.1
2) In the open page ,enter the user name and password , the default user name of TP-Link
is :admin , password is admin.
3）Click the “Forward rule” in the left side tool option, in some routers called “mapping port “.
Click “Virtual server”, click “add new”
Manually enter the port and click save.
The port in Forwarding rule is same as the “device port and HTTP port “ in the NVR setting.
Take P5 6.1 network setting as example , it is 5050-5053,80
Finish the adding , click “ enable all the rule”
Take 3322 as example , the Domain is www.3322.org, go to 3322 , enter the information and
remember the domain which you have successfully registered.
Att:the domain, user name and password need to put in the DDNS Setting in DVR/NVR.
Back to the IE explore and enter the domain, and add the colon +http port

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8.1.2 User Login
1）Enter the domain+colon+Http port . or enter the static IP +colon +http port .
2）You can download and install IE ActiveX from NVR through the Internet. Then input the IP address of the NVR
in the IE browser, port number 5050, user name and password, then the below interface will pop-up:
8.1.3 IE Operation
The operation of IE is same as in the local NVR.
Remark: open the preview, click the right bottom to let it change to or right click to Open All , the
red point represents recording , and click to set the stream and switch of main stream and sub stream.
9.1 Mobile View Operation Instruction:
This operation guide is about how to install and use mobile software in mobile phones with
Android, Blackberry, windows mobile, iPhone, Symbian software.
Att: The mobile port is the device port (add+3 numbers), like :Device port , 5050, then the mobile
port is 5053
9.1.1 Obtaining Client Software
You can obtain the mobile surveillance client software from the CD or our
technical department. The corresponding client software of each system is listed
below:
MEYE_SB_S60_3rd.sisx: mobile surveillance client of the 3rd version of Symbian
S60 system;
MEYE_SB_S60_5rd.sisx: mobile surveillance client of the 5th version of Symbian
S60 system;
MEYE_WM.cab: mobile surveillance client of Window system;
MEYE_Android.apk: mobile surveillance client of Android system;
MEYE_RIM.rar: mobile surveillance client of BlackBerry system;
Note: iPhone uses TMeye+, downloaded from appstore.

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9.1.2 The Parameter Settings of the NVR Which Supports Mobile Surveillance
Resolution: CIF or QCIF;
Frame Rate: 5-10fps;
Stream Type: Limited
Stream: 64-256Kb/S
Remark: you can adjust the settings according to the performance and network condition. Mobile
phone with higher performance and network condition will display better effect. If the network
condition is not good, you can reduce the frame rate to ensure the fluency.
9.1.3 Android Mobile Phones System
Mobile phone app supports Android system above V1.5, including
HTC G1, HTC Magic, HTC Hero, HTC G5, etc.
☆ Instructions:
1) Download app MEye_Android.apk.
2) Click the app and install.
3) Open the app, see picture on the right:
9.1.4 Blackberry Mobile Phone System
Mobile phone app supports Blackberry phones systems V4.6 and higher, with screen resolution
480*360 and 480*320, including models No. 8900, 9000, 9700, 9630 etc.
Instruction:
1) Download and install vMEye.cod & vMEye.alx via
BlackBerry Desktop Manager. Click ‘options’ and find
vMEye in application, then click and find edit privilege
to set all privileges as allow. If a part of privileges can’t
be set-up as allow, just ignore it and click save.
2) Clinck vMEye icon, the initial interface will be shown( as
the picture on the right) after running few seconds of the
program.
Name: Enter name of device in order to distinguish more
devices.
Address: The IP address or DDNS of DVR/ NVR.
Port: The server port of DVR/NVR
User ID: Same as set-up on IE
Password: Same as set-up on IE
Network Type: Select your ideal network type.

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3) Click login to access main interface.
9.1.5 Windows Mobile System
Mobile client software supports 2003 windows mobile system versions
and above. Currently it only supports touch screen version.
Installation and Operation Instruction
1) The Installation is carried out by copying to phone
with data cable via MEYE_WM.cab.
2) Click the corresponding icon appeared as right:
9.1.6 APPLE IOS System
Apple phone needs to support iOS 3.0 or above,
including iPhone, iPod touch, etc.
Installation and Operation Instruction
1) Run App Store in iPhone, and switch to the search tab.
Search vMEye in the search tab, the app installation pack
will be found, click to installation and the program icon
will arise as below:
2) Click vMEye program icon,
and the initial interface after running appears as right:

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Appendix: NVR Faults and Troubleshooting
1. Device Fails to Start or Restart Continuously 2. Failure to Use Remote Controller
3. Blurred NVR preview screen 4. Internet disconnected to NVR.
5. Blurred playback screen/ fail to search 6. Cannot normally play downloaded
recording file backup videos.
7. I set all the mobile detector alarm, occlusion alarm and video occlusion right, but why does it
still not work?
- It may because the ONVIF of your IPC does not support such functions.
8. No IPC searched, why?
It might because your NVR or IPC is disconnected from internet. Please try to check if your device
is correctly connected to internet, or check if there is a IP conflict.
Possible Reasons:
1)NVR’s upgrading wrong program leads to the
damage of system software.
2)NVR encounters power or board faults,
p
lease
contact the supplier for repair.
3) HDD error, please change with another HDD.
4)Panel program wrong choice: Setup→Device
Parameter→Setup Information→Interface
Version. Aluminum panel please choose MINI.
Other plastic panels choose corresponingly 01,
02, 05, etc.
5) NVR IP address conflict.
Possible Reasons:
1) Please check whether the batteries in
Remote Controller are installed correctly,
especially the postive and negative ends.
2) Please check whether the batteries in
Remote Controller are still charged.
3) Please check whether the Remote
Controller window is hidden.
4) Please check the Remote Control
address in NVR matches Remote
Controller address.
Possible reason:
Unmatched video input feature. If the
camera uses NTSC, but the NVR uses
PAL, this could lead to a blurred screen.
Possible reasons:
1) Please check if your physical network is
normal or not.
2) Please check your NVR parameter settings.
3) Please check if there is IP conflict.
Possible reasons:
1) Program misread. Please reboot the NVR.
2) Bad track or bad cluster in the hard disk data.
Please test your hard disk and change a new
one if broken.
3) NVR hardware fault. Please contact you
r
supplier.
Possible reasons:
1) Player installation mistake.
2) Wrong USB flash disk or wrong mobile hard
disk drives file system.
3) No DX9.0 or higher diagram speedup.

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9. There is no sound when preview or playback the NVR, why?
A. Check if there is an audio in your IPC: you can test it through IE or the built-in client or through
computer.
B. Wrong audio format: NVR only supports G711 audio compressed format. Please adjust your
format through IE of the built-in client.
10. There is no diagram after being saved.
It can be a wrong username or password. It might also because the camera gun may use a
proprietary protocol leading to incompatibility. Suggestion: use camera guns that support i8 or
other proprietary protocol or the internationally agreed ONVIF.
11. There is a videotape prompts of a certain diagram and also has images when double clicked,
but there is no image in multi-channel preview, why?
Click that channel with your right-hand button and there is a pattern pull-down list in the Remote
Configuration, try to replace the main stream with a sub stream and save it. If there is still no
image, it might because the sub stream is set too high, below 1m is suggested.
12. A multi-channel preview is normal, but when double-click on the single picture, it turns to black
screen or the image is stuck, unable to playback the video.
Please check whether your IPC is 1080 p, if yes, then click on the Settings - > device parameters -
>pattern, and see if you can use 1080 pattern. 1080p videos can only display sub stream under
the 720P channel pattern. Please set 1080p IPC to the specified channel. Select the correct mode
and reboot OK.
13. Fail to login for IE viewing?
Please set up according to the following method:
1) IE setting--Internet options--Security--Custom level--enables all relevant options for ActiveX
2) Find and delete original plugin file “dvr_activex” first, then download and install it again
correctly.