
Sealers and Teflon tape acting as a lubricant can cause
cracked housings or stripped threads due to over-tightening.
Care should be used when applying sealers; the tape may
enter the pump, thus inhibiting valve action and causing no
prime or no shut-off conditions. Failures due to foreign debris
are not covered under warranty.
Before freezing conditions occur, the pump must be liquid free
or winterized with proper anti-freezing chemicals. If mounting
the pump in an outdoor environment, the pump should be
shielded from water, dust, sunlight, and washdown spray. If
the fluid is improperly matched to the pump’s elastomers, the
pump may fail to prime, have low pressures, or the pressure
switch may not shut off. Contact your supplier for advice.
www.flojet.com
SERVICE KITS
PUMP TROUBLESHOOTING CHART
Failure to prime - motor operates, but no pump discharge
• Restricted intake or discharge line. Open all line valves,
check for "jammed" check valves, and clean clogged lines.
• Air leak in intake line.
• Punctured pump diaphragm.
• Defective pump check valve.
• Crack in pump housing.
• Debris in check valves.
Motor fails to turn on
• Pump or equipment not plugged in electrically.
• Loose wiring connection.
• Pressure switch failure.
• Defective motor or rectifier.
• Frozen cam/bearing.
Pump won’t prime
• Pinched/kinked hose
Pump fails to turn off after discharge valves are closed
• Depletion of available liquid supply.
• Punctured pump diaphragm.
• Discharge line leak.
• Defective pressure switch.
• Insufficient voltage to pump.
• Debris in check valves.
Low flow and pressure
• Air leak at pump intake.
• Accumulation of debris inside pump and plumbing.
• Worn pump bearing (excessive noise).
• Punctured pump diaphragm.
• Defective rectifier or motor.
• Insufficient voltage to pump.
Pulsating flow - pump cycling on and off
• Restricted pump delivery. Check discharge lines, fittings,
valves and spray nozzles for clogging or undersizing.
FLOJET warrants this product to be free of defects in
material and/or workmanship for a period of one year after
purchase by the customer from FLOJET. During this one year
warranty period, Flojet will, at its option and at no charge to
the customer, repair or replace this product if found defective.
No product will be accepted for return without a return
material authorization number. All return goods must be
shipped with transportation charges prepaid. This is only a
summary of our Limited Warranty. For a copy of our complete
warranty, please request Form No. 100-101.
Prior to returning any product to FLOJET, call customer
service for an authorization number. This number must be
written on the outside of the shipping package. Place a note
inside the package with an explanation for return as well as the
authorization number. Include your name, address and phone
number. MSDS required.
© 2014 Xylem Inc. All right reserved. Flojet is a trademark of Xylem Inc. or one of its subsidiaries.
81000-410 Rev. H 03/2014
Kits are readily available to repair standard Triplex high
Pressure Series pumps. To insure that the correct kits are
received, the model number and all name plate data must be
included with the order. Contact a FLOJET distributor to order
the necessary repair kits.
PREVENTATIVE MAINTENANCE TIPS PRODUCT WARRANTY
RETURN PROCEDURE
Flojet 17942 Cowan Irvine, CA 92614 USA
Tel: +1 949 608 3900 Fax: +1 949 608 3887
Flojet, Bingley Road, Hoddesdon, Hertfordshire, EN11 0BU UK
Tel: +44 (0) 1992 450 145 Fax: +44 (0) 1992 467 132
NHK Jabsco Co Ltd, 3-21-10, Shin - Yokohama Kohoku-ku, Yokohama 222 JAPAN
Tel: +81 (0) 45 475 8906 Fax: +81 (0) 45 475 8908
Jabsco GmbH, Oststraße 28, 22844 Norderstedt GERMANY
Tel: +49 (0) 40 53 53 73 0 Fax: +49 (0) 49 53 53 73 11
Jabsco Italia, s.r.l., Via Tommaseo, 6, 20059 Vimercate, Milano ITALY
Tel: +39 039 685 2323 Fax: +39 039 666 307