Yeastar Technology MyPBX U100 User manual

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 1/16
MyPBX U100 & U200
Installation Guide
Version: V1.1
Yeastar Technology Co., Ltd.
Date: 9th Aug, 2013

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 2/16
Contents
1. PREPARATION BEFORE INSTALLATION ............................................4
2. HARDWARE SPECIFICATIONS ......................................................5
2.1 OVERVIEW .............................................................................................................................................................. 5
2.2 LED INDICATORS AND PORTS...................................................................................................................................... 6
2.3 SPECIFICATIONS AND OPERATING ENVIRONMENT............................................................................................................ 8
3. MYPBX U100 & U200 INSTALLATION ..............................................9
3.1 PLACEMENT INSTRUCTIONS ........................................................................................................................................ 9
3.2 INSTALLATION INSTRUCTIONS ...................................................................................................................................... 9
3.2.1 Connection of Ethernet Ports ....................................................................................................................... 9
3.2.2 Connection of FXO/GSM/UMTS/BRI ports ................................................................................................... 9
3.2.3 Connection of FXS ports ............................................................................................................................. 11
3.2.4 Power Connection ...................................................................................................................................... 12
3.2.5 Overall Flow Chart...................................................................................................................................... 12
4. MYPBX U100 & U200 BASIC CONFIGURATIONS ................................13
4.1 FACTORY DEFAULTS................................................................................................................................................. 13
4.2 LOGGING IN THE WEB CONFIGURATION PANEL............................................................................................................. 13
4.3 NETWORK SETTINGS ............................................................................................................................................... 14
4.4 EXTENSIONS SETUP AND MANAGEMENT...................................................................................................................... 15
4.5 CONFIGURING TERMINALS ....................................................................................................................................... 15
4.6 MAKING/RECEIVING CALLS....................................................................................................................................... 15
4.7 RESET TO FACTORY DEFAULTS.................................................................................................................................... 16
5. CONCLUSION ......................................................................16

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 3/16
ABOUT MYPBX U100 & U200
MyPBX U100 is a 1U rack mount model IP PBX for up to 25 concurrent calls and 100 users. Internally, it
supports network access to ISDN BRI, PSTN, GSM/UMTS and VoIP. High performance, stability and
compatibility, combined with rich functionality make MyPBX U100 perfectly suited for your business
communication.
MyPBX U200 is a workhorse designed for companies requiring up to 50 concurrent calls and 200 users. It
supports PSTN, ISDN BRI lines, GSM/UMTS networks and VoIP. Also, it is equipped with an audio input port
and an audio output port. MyPBX U200 is truly unrivalled for features and value.
The scalability of MyPBX U100 & U200 is impressive. With the deployment of MyPBX U100 & U200, the
company will no more worry about the high expansion costs and the waste of their previous investment. The
modular technology enables the company to freely choose the combination of FXO, FXS, BRI, GSM, and UMTS
modules as required, and just add on the type of modules that are needed for future expansion. For example,
if 2 more PSTN lines are required, they needn’t bother to buy a new PBX. Just add another O2 module (2 FXO
ports) is OK. Also, the new user account is free of charge. The company is not going to pay any license fees for
new employees.
Moreover, MyPBX U100 & U200 has perfect interoperability with mainstream IP Phone brands such as
Yealink, Snom, Grandstream, Aastra, Polycom and Cisco. Auto provisioning of Yealink, Snom, Cisco, Aastra
and Polycom IP phones would greatly save time on configurations when there is bulk extensions to register.
Besides, customers from different countries will all feel comfortable while using MyPBX U100 & U200.
Because they are able to select their local language for Web GUI and Voice Prompt. Furthermore, it is
renowned for its user-friendly web configuration panel which is easy accessible and self-evident making
configuration a trouble-free job.
This Guide explains how to install MyPBX U100 & U200, how to configure MyPBX U100 & U200 via web
interface, how to add extensions, and make/receive calls via PSTN lines.

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 4/16
1. Preparation before Installation
Please make sure the following devices are available before installation:
Contents of the box
Upon receiving MyPBX U100 & U200 gift box, please open the package and check if all the items are supplied
as MyPBX U100 & U200 Packing List (See Sheet 1). If there is any problem, please contact your provider.
Item
Unit
QTY
Description
MyPBX U100 & U200
PC
1
MyPBX U100 & U200 main box
Power cord
PC
1
For the input of 220V AC power
Warranty card
PC
1
With Series Number printed for Repair & Return
CD
PC
1
including all the MyPBX User Manuals and relative
documents
phone line
PC
2
Network Cable
PC
1
Serial Line
PC
1
Mounting ear
PC
2
Screws
PC
8
8 screws (φ3.0*6mm) for mounting ears
Sheet 1 MyPBX U100 & U200 Packing List

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 5/16
2. Hardware Specifications
2.1 Overview
Figure 2-1 MyPBX U100
Figure 2-2 MyPBX U200

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 6/16
2.2 LED Indicators and Ports
Figure 2-3 MyPBX U100 & U200 Front Panel
Figure 2-4 MyPBX U100 & U200 Rear Panel
LED
Indication
Status
Description
Power
Power status
On
The power is switched on.
Off
The power is switched off.
RUN
MyPBX status
Blinking
MyPBX is running properly.
Not Blinking/Off
MyPBX goes wrong.
1-16
FXO port status
Red light
The red light is blinking: the PSTN line hasn’t been
Connected.
The red and green lights are blinking alternately: there
is an incoming call.
The red and green light are blinking alternately and
rapidly: the call is connected and the trunk is in use.

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 7/16
GSM/
UMTS port
status
Red light
The red light is blinking: no SIM card inserted.
The red and green lights are blinking alternately: there
is an incoming call.
The red and green lights are blinking alternately and
rapidly: the call is connected and the trunk is in use.
BRI port status
Orange light
Orange light: indicates the BRI port
The orange light is blinking: the BRI line is
disconnected.
The orange light is on: the BRI line is connected or in
use.
FXS port status
Green light
The green and red lights are blinking alternately: the
FXS port is ringing.
The green and red lights are blinking alternately and
rapidly: the call is connected and the FXS port is in use
Ports
Description
RJ11 ports
FXO port (red light): For the connection of PSTN lines or FXS ports of traditional PBX.
MyPBX users could make or receive calls via FXO port.
FXS port (green light): For the connection of analog phones.
BRI port (orange light): For the connection of ISDN BRI lines. MyPBX users could make or
receive calls via BRI port.
Note: The sequence number of the ports corresponds to that of the Indicator lights in the
front panel. (I.e. the LED lights in the front indicate the connection status of the
corresponding ports at the back panel.)
Antenna ports
For the connection of GSM/UMTS Antenna.
Console port
For debugging.
USB port
For the storage of call recording files.
Ethernet ports
MyPBX U100 & U200 provides two 10/100 adaptive RJ45 Ethernet ports, marked as LAN
and WAN.
-LAN port: LAN port is for the connection to Local Area Network (LAN).
-WAN port: WAN port is the network port for the connection to internet. It supports “DHCP
server”, “PPPoE/dynamic DNS”, and “static IP”for IP address assignment.
Reset Button
Press the reset button to restore the factory defaults.
Please make sure that you’d like to reset because once reset, the previous configurations
would be erased automatically.
Power port
For the connection of a power adapter to input 100~240V, 50~60HZ AC power.

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 8/16
2.3 Specifications and Operating Environment
Description
Size
L 340 * W 210 * H 44 (mm)
Power Supply
220 V,50～60 Hz
Operating Temperature
0°C~50°C (32°F~122°F)
Storage Temperature
-10°C~65°C (14°F~149°F)
Operating Humidity
5%~90% (Non-condensing)
Storage Humidity
0%~95% (Non-condensing)
Weight
2.1 kg

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 9/16
3. MyPBX U100 & U200 Installation
To avoid unexpected accident, personal injury or device damage, please read the following instructions
before installing MyPBX U100 & U200.
3.1 Placement Instructions
Ambient Temperature: to avoid overheating, please do not run MyPBX U100 & U200 in the place where
the ambient temperature is above 122°F (50°C).
Ventilation: please make sure that the device has good ventilation around.
Anti-jamming: there may be some sources of interference that might affect the normal running of
MyPBX U100 & U200. It’s highly recommended that the device
Should be placed away from high-power radio, radar transmitters and high frequency, and
high-current devices.
Is using independent power junction box and effective anti-grid interference measures have been
taken.
Mechanical load: Please make sure that the device is placed steadily to avoid any accident that might
cause damage. If placed on the desktop, please ensure it is horizontally placed.
3.2 Installation Instructions
After placing MyPBX U100 & U200 in a suitable place, please connect the power adapter and all other cables
to complete the installation.
3.2.1 Connection of Ethernet Ports
MyPBX U100 & U200 provides two 10/100M adaptive RJ45 Ethernet ports, that is, LAN port and WAN port.
WAN Port Connection
Connect one end of a network cable to the WAN port of MyPBX U100 & U200, and the other end to the
Ethernet port of a hub, switch or ADSL modem.
LAN Port Connection
Connect one end of a network cable to the LAN port of MyPBX U100 & U200, and the other end to any
port of company’s LAN switch/router.
If the LAN port is connected to PC directly (not via a switch), please use cross-over cable.
3.2.2 Connection of FXO/GSM/UMTS/BRI ports
MyPBX U100 & U200 supports various outside lines (e.g. FXO, GSM/UMTS, or BRI). Below are the connection
instructions of each kind of outside line taking the device installed with 2 FXO ports, 2 GSM ports, and 2 BRI
ports as an example.

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 10/16
1. Connection of FXO ports
The FXO port could be connected to the PSTN line or the FXS port of a traditional PBX with a phone line.
For instance, if No.2 and No.4 connectors are FXO ports, the connection could be depicted as below:
Figure 3-1 Connection of FXO ports
2. Connection of GSM/UMTS ports
If No.3 and No.7 connectors are GSM/UMTS Ports, the steps of connection are as below:
Step 1: Open the Upper case of MyPBX U100 & U200
Step 2: Insert the SIM card:
Figure 3-2 Inserting the SIM Card
Step 3: Connect the antenna
Once completed, the No.3 and No.7 LED lights would turn red as below figure:

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 11/16
Figure 3-3 Connection of GSM/UMTS ports
3. Connection of BRI ports
The BRI port could be connected to the BRI line and the BRI port of a traditional PBX with a BRI RJ45-RJ11
cable.
For instance, if No.14 and No.16 connectors are BRI ports, the connection could be depicted as below:
Figure 3-4 Connection of BRI ports
3.2.3 Connection of FXS ports
The FXS port could be connected to an analog phone with a phone line.
For instance, if No.6 and No.8 connectors are FXS ports, the connection could be depicted as below:

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 12/16
Figure 3-5 Connection of FXS ports
3.2.4 Power Connection
Once users have made sure that device installation, cable connection and power type is correct, please
switch on the power. Then MyPBX U200 will start booting. In the meantime, users would see that
the “POWER”and “RUN”indicator lights would turn on.
Please switch off the power before plugging or unplugging the cables.
3.2.5 Overall Flow Chart
Figure 3-6 Overall Flow Chart

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 13/16
4. MyPBX U100 & U200 Basic Configurations
4.1 Factory Defaults
MyPBX U200 provides web-based configuration interface for administrator and account user. The user can
manage the device by log in the web interface.
The factory default IP address:
LAN: 192.168.5.150;
Access path: http://[IP address]
User Name: admin;
Password: password
Default SIP UDP port: 5060
There are 6 extensions set up by default. The user could use these extensions directly, edit or delete them.
Their extension numbers are “300”-“305”(6 numbers in a row) whose passwords are “pincode + respective
extension number”.
4.2 Logging in the Web Configuration Panel
Firstly, please check if the IP address that assigned to the network port (LAN or WAN) is in the same segment
with the PC and which can be connected when commit “Ping +MyPBX IP address” command. Start the
browser on PC. In the address bar, enter the IP address, click “Enter”button and then you can see MyPBX
Web Configuration Panel login page (See Figure 4-1).
Figure 4-1 MyPBX Web Configuration Panel Login Page
Enter the Admin User Name and Password to log in.

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 14/16
Figure 4-2 MyPBX Admin Configuration Interface
Via the configuration interface, the admin can make all the system configurations, including network settings
(LAN, WAN, Firewall, VPN, DDNS, VLAN, etc.); system parameters configuration (system prompts, time zone,
password, etc.); internal settings (Web access port, user extension range, business hours, conference room,
paging and intercom, music on Hold, etc.); inbound routes; outbound routes; user account management (add
or delete an extension account, IP restriction, features setup, etc.); extended function management (call
queue, conference room, IVR, etc.); call logs (search, download); firmware update and reset, etc.
Please note that after saving the changes, remember to click the “Apply changes”button to make the
changes take effect.
4.3 Network Settings
After logging in the admin configuration interface, generally the first step is to configure the IP address. If
both the WAN and LAN ports are connected to the network, their IP addresses need to be configured. If not,
just configuring the IP address of the LAN port which is connected to the local area network of the company
is OK.
WAN Settings
Click “Network Settings”->”WAN Settings”on the left menu bar.
1. If the network that the WAN port is connected to is using DHCP server as connection method, please
select the “DHCP”(dynamic IP) option.
2. If the network connection method is “Static IP address”, please select this option and enter the LAN
parameters (IP address, subnet mask, default gateway, DNS, etc.)
3. If MyPBX is connected to ADSL adapter directly, please select “PPPoE”option and enter the ADSL
user name and password.
LAN Settings
Click “Network Settings”->”LAN Settings”on the left menu bar of the web configuration interface. LAN
port is used for the interoperability of IP terminals and MyPBX. If the LAN port is connected to the
company’s LAN, please configure the correct IP address and corresponding subnet mask.
Please note that after changing the IP address of LAN port, MyPBX should be rebooted to make the new
changes taking effect.

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 15/16
4.4 Extensions Setup and management
MyPBX has already set up 6 extensions by default, which are extensions “300-305”. The password is “pincode
+ extension number”. It’s up to the user to decide whether to use these default extensions directly or after
changing the passwords. Of course, they could be deleted.
The admin could add, edit or delete the extensions via the Web Configuration Panel.
In the “Extensions”page, there are “Add Extension”, “Add Bulk Extensions”, “Delete the Selected Extension”
and “Edit Extension”(configure the features such as call forwarding and voicemail) subpages, etc.
4.5 Configuring Terminals
MyPBX could be connected with SIP-based audio and video IP terminal devices (e.g. IP Phone, voice gateway,
and soft terminal, etc.). The steps of configuring terminals are as below:
Step 1: Make sure the IP terminal and MyPBX are interconnected
Step 2: Enter the IP address of MyPBX when configuring “SIP server”, “Proxy server”, or “Registration server”
of the IP terminals, and the default SIP UDP port is 5060.
Step 3: Enter the account registration information with the “extension number/password”of the default or
newly setup extensions of MyPBX.
For more information on terminal configuration, please refer to
http://www.yeastar.com/Solutions/SIP_Phones.asp
Step 4: Reboot the IP terminal after configuration, and click “Status Monitor”->”Line Status”on the menu bar
of MyPBX web configuration interface to check if it has registered successfully to MyPBX.
4.6 Making/Receiving calls
Note: The MyPBX default settings are sufficient to make phone calls. It is not necessary to make any changes
unless the user wants to create new extensions or trunks. Refer to Administrator’s Guide for more.
1. Internal calls between extensions
If two IP terminals have registered to MyPBX successfully, the user could make calls between extensions
just by dialing the other’s extension number.
2. Outbound calls
Firstly, please connect a PSTN line to the first FXO port. Then the default extensions are able to make
outbound calls via this trunk by simply dialing “9+phone number+#”. The “#”is Key as Send.
Note: The dial pattern of the default outbound route is “9.”. But if the user has changed it, please dial the
new prefix instead of the digit “9”when making outbound calls.
3. Inbound calls
When the user calls the trunk number of the PSTN line, MyPBX would route the call to IVR (the
“welcome”prompt) by default. Then the user can dial the extension number following the prompt.

MyPBX U100 & U200 Installation Guide
http://www.yeastar.com 16/16
4.7 Reset to Factory Defaults
If you forget the new IP address or the password of admin, or in other cases that you would like to restore
the factory defaults, please reset the device following the below instructions:
Please press the “RESET”button located in the back panel with a paper clip or a pencil tip, then you can see
all of the LED indicators in the front panel would all turn red first and turn orange seconds later. When the
indicator light becomes orange, the button could be released and system begins to reset. During the process,
please do not power off until the LED indicators become normal which means the reset process is completed.
Note: After resetting, all the configurations made by the admin would be erased.
5. Conclusion
This Installation Guide only explains the installation and basic settings of MyPBX U100 and U200 for making
and receiving calls. For more functionality and advanced settings of MyPBX U100 and U200, please refer to
the relative documents as below:
“MyPBX U100 Datasheet”
“MyPBX U200 Datasheet”
“MyPBX U100 & U200 Administrator’s Guide”
“MyPBX U100 & U200 Extension User's Guide”
[The End]

U100&U200
Administrator's Guide
Version 15.18.0.21
Yeastar Technology Co., Ltd.

MyPBX U100&U200 Administrator's Guide
www.yeastar.com Page 2
Table of Contents
1. Introduction......................................................................................... 5
1.1 Features ......................................................................................... 5
1.2 Hardware Specifications.................................................................... 6
1.2.1 Exterior Appearance ...............................................................................6
2. System Setup ...................................................................................... 7
2.1 Connection Drawing ......................................................................... 7
2.2 Connecting Ethernet Line .................................................................. 7
2.3 Supplying Power .............................................................................. 8
3 Administrator Login ............................................................................... 9
4 Status ................................................................................................ 10
4.1 Line status .................................................................................... 10
4.1.1 Extension Status .................................................................................. 10
4.1.2 Trunk Status ........................................................................................ 11
4.2 System Status ............................................................................... 13
4.2.1 System Info......................................................................................... 13
4.2.2 Network Status .................................................................................... 13
5 System .............................................................................................. 14
5.1 Network Preferences ...................................................................... 14
5.1.1 LAN Settings........................................................................................ 14
5.1.2 WAN Settings....................................................................................... 15
5.1.3 DHCP Server........................................................................................ 17
5.1.4 VLAN Settings ...................................................................................... 17
5.1.5 VPN Settings........................................................................................ 19
5.1.6 DDNS Settings ..................................................................................... 20
5.1.7 Static Route......................................................................................... 21
5.2 Firewall Settings ............................................................................ 23
5.2.1 Firewall Rules....................................................................................... 23
5.2.2 IP blacklist........................................................................................... 25
5.3 System Preference ......................................................................... 26
5.3.1 Password Settings ................................................................................ 26
5.3.2 Date and Time ..................................................................................... 27
5.3.3 Firmware Update.................................................................................. 28
5.3.4 Backup and Restore .............................................................................. 29
5.3.5 Reset and Reboot ................................................................................. 29
5.3.6 Hot Standby ........................................................................................ 30
5.3.7 AMI Settings ........................................................................................ 32
5.3.8 Alert Settings....................................................................................... 32
5.3.9 Database Grant .................................................................................... 35
5.3.10 Security Center .................................................................................. 36
5.4 Storage Management ..................................................................... 37
5.4.1 USB Device.......................................................................................... 37
5.4.2 External Storage .................................................................................. 37

MyPBX U100&U200 Administrator's Guide
www.yeastar.com Page 3
6 PBX ................................................................................................... 40
6.1 Extensions .................................................................................... 40
6.1.1 FXS/VoIP Extensions ............................................................................. 40
6.1.2 Phone Provisioning ............................................................................... 49
6.2 Trunks .......................................................................................... 58
6.2.1 Physical Trunk ...................................................................................... 58
6.2.2 VoIP Trunk........................................................................................... 65
6.3 Outbound Call Control .................................................................... 72
6.3.1 Outbound Routes.................................................................................. 72
6.3.2 Speed Dial Settings .............................................................................. 75
6.4 Inbound Call Control ...................................................................... 76
6.4.1 IVR.....................................................................................................76
6.4.2 Ring Groups......................................................................................... 78
6.4.3 Queues ............................................................................................... 80
6.4.4 Conferences......................................................................................... 84
6.4.5 Inbound Routes.................................................................................... 85
6.5 Audio Settings ............................................................................... 91
6.5.1 Custom Prompts................................................................................... 91
6.5.2 Music on Hold Prompts .......................................................................... 92
6.5.3 System Prompts Settings ...................................................................... 93
6.6 Basic Settings................................................................................ 94
6.6.1 General Preferences.............................................................................. 94
6.6.2 Business Hours .................................................................................... 96
6.6.3 Feature Codes...................................................................................... 98
6.6.4 Voicemail Settings .............................................................................. 101
6.7 Advanced Settings ....................................................................... 104
6.7.1 SIP Settings....................................................................................... 104
6.7.2 IAX Settings ...................................................................................... 110
6.7.3 Blacklist ............................................................................................ 111
6.7.4 Callback Settings................................................................................ 112
6.7.5 DNIS Settings .................................................................................... 114
6.7.6 DISA................................................................................................. 114
6.7.5 PIN User Settings ............................................................................... 115
6.7.8 Paging Groups.................................................................................... 117
6.7.9 SMS Settings ..................................................................................... 119
6.7.10 Certificates ...................................................................................... 121
7 Reports ............................................................................................ 122
7.1 Call Logs..................................................................................... 122
7.2 System Logs ............................................................................... 122
8 Addons............................................................................................. 124
8.1 Call Recording ............................................................................. 124
8.2 MyPBX Client............................................................................... 124
8.3 Billing System ............................................................................. 125
8.4 Hotel Module ............................................................................... 125

MyPBX U100&U200 Administrator's Guide
www.yeastar.com Page 4
9 Logout ............................................................................................. 126
10. Use MyPBX..................................................................................... 127
10.1 Make outbound calls ................................................................... 127
Sample Routing via VoIP Trunk ..................................................................... 128
10.2 Incoming call ............................................................................. 130
Sample Routing to an IVR ............................................................................ 130
APPENDIX A FAQ .................................................................................. 132
APPENDIX B How to Configure external storage ....................................... 133
APPENDIX C How to Configure NAT setting .............................................. 135
APPENDIX D How to Use Auto Provision .................................................. 137
APPENDIX E How Do I Configure Distinctive Ring Tones............................. 141
APPENDIX F How to Use Email to SMS .................................................... 143
APPENDIX G How to Use DID ................................................................. 145
APPENDIX H How to Use BLF Key to Choose the PSTN line......................... 149
APPENDIX I MyPBX Security Configuration Guide...................................... 150
APPENDIX J How to Enable Call Recording on MyPBX U100/U200 ............... 166
1. Activate Call Recording ................................................................... 166
2. Login ........................................................................................... 167
3. USB Devices ................................................................................. 167
4. Recording Settings......................................................................... 168
5. Record Logs .................................................................................. 169
6. Share Settings .............................................................................. 170
7. Password Settings ......................................................................... 172