ZAPTEC Pro User manual

Zaptec Pro
(MID Model)
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Zaptec
Installation
Manual

English .......................................................................................................................................4
Norsk........................................................................................................................................ 22
Svenska..................................................................................................................................40
Dansk.......................................................................................................................................58
Deutsch...................................................................................................................................76
Français..................................................................................................................................94
Italiano.................................................................................................................................... 112
Español................................................................................................................................. 130
Nederlands........................................................................................................................148
Suomi..................................................................................................................................... 166
Íslenska. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Português.......................................................................................................................... 202

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English
Installation Manual for Zaptec Pro
This installation manual contains the information necessary to
safely install and control the charging station.
Zaptec recommends that anyone who installs our products
completes a training course for Zaptec charging systems.
The installation technician/service partner is always the first point
of contact for support. For contact details for Zaptecs technical
support, see zaptec.com.
A user manual is included in the Zaptec Pro box.
You will find the most recent version at Zaptec.com/support.
See the last page for the version number of the manual.
This installation manual includes:
1. Safety instructions 5
2. Description of the Zaptec Pro system 6
3. Technical Specifications 7
4. Installation 9
5. Troubleshooting 19
6. Storage and Maintenance 21
7. Guarantee 21
8. Support and Repairs 21

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English
1. Safety instructions
WARNING!
Before using or maintaining this product, it is important to read the following
safety instructions. Failure to follow and implement all the instructions and
procedures stipulated in this installation manual will invalidate the warranty and
cause Zaptec Charger AS to waive all liability and claims for compensation.
!Read through the instructions carefully and familiarise yourself
withtheequipment before you start using it.
!This equipment may only be installed, repaired and maintained by qualified
personnel. Repairs must be carried out by Zaptec or a pre-approved
workshop.
!All applicable local, regional and national regulations must be followed
wheninstalling, repairing and maintaining the equipment.
!Do not use a product which is damaged in any way. See the information
inthechapter on Support and Repairs.
!Only use approved cabling for the installation.
!Do not insert foreign objects into the Type 2 socket.
!Do not use high-pressure washers to clean the Zaptec Pro. Follow
theinstructions in the chapter on Storage and Maintenance.
!Do not install in a location which is exposed to direct sunlight.
!Adapters are permissible  A conversion adapter from the EVSE plug
mustonly be used if specified and approved by the vehicle manufacturer
orEVSEproducer.
!Do not insert test probes, wires or anything else into the quick-release
connector on the back plate. Voltage tests should be performed directly
onthe terminal screws or using a female connector.
!Read the guarantee at zaptec.com/guarantee or contact Zaptec Support
andrequest a copy.

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2. Description of the Zaptec Pro system
Useallavailablecapacity
The power is shared dynamically across all the charging
stations. Enables over 100 electric vehicles to be charged
in one day, via a single 63A* circuit breaker. Charge at up
to 22kW on all charging stations.
Uniquescopeforscalingwithasinglecircuit
andpowercable
Communication between the charging stations and the
cloud solution passes through the same power cable.
This shared infrastructure makes it possible to start
with a few charging stations and expand the system as
and when necessary. Scaling an existing installation will
therefore not require any extra work or investment in
electrical infrastructure.
Fair use throughRFIDorZaptecApp
A built-in electricity meter accurately records
energy consumption, which can then be allocated
toauthorised users.
* With three-phase connection and typical charging usage over 24 hours.
Safetyinaccordancewiththehigheststandards
Fully-rated Type 2 charging socket, circuit breaker,
electronic earth fault protection and temperature sensors
are built into the charging station. This ensures safety
forboth the user and the power grid.
Future-proofandintelligentchargingsolution
Combines power electronics, built-in software and a
cloud-hosted portal for configuration, monitoring and
control. The solution is future-proof, with software updates
delivered over-the-air to the charging station.
4G 4G 4G 4G
4G
kW
kr
199 kWh
2 3 3
4
Zaptec
4G
Zaptec

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Mechanical and installation
Parameter Testcondition Min Typ Max Unit
Dimensions H: 392 W: 258
D: 112 mm
Weight Including backplate 5 kg
Altitude 2000 m
Input cable cross section 2.5 10 mm†
Input cable diameter 13 18.5 mm
Degree of protection IP54
Noise emission With fan running 47.5 dBa
Charging mode Mode 3, case B
Mechanical strength IK10
Pollution degree Installation
environment 4
Support for ventilation According to EN
61851-1 6.3.2.2 No
Access According to EN
61851-1 5.4 Restricted and non-restricted access
3. Technical Specifications
General
Parameter Testcondition Min Typ Max Unit
Rated voltage (Un) Phase-Neutral 207 230 253 V
Phase-Phase 360 400 440
Rated current (In) 32 A
Rated frequency 50 Hz
Standby power consumption 3 W
Ambient operating temperature -30 40 C
Maximum charging power
TN 3 phase @ 32 A 22
kW
TN 1 phase @ 32 A 7.4
IT 3 phase @ 32 A
(Norway only) 12.7
IT 1 phase @ 32 A
(Norway only) 7.4
Protection class I
Overvoltage category III

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Integrated energy meter
Parameter Value
Certification MID Class B
Harmonized Standard EN 50470 -1, - 3
Notified Body Justervesenet (0431) / NMi Certin (0122)
Rated Voltage 3  230/400 V
Rated Current 0.25-5 (32) A
Optical Test Output (must be activated in the app) 10000 imp/kWh
Connectivity
Protocol Supported standards
4G LTE Cat M1
Wi-Fi 802.11b/g/n (2.4 GHz)
Bluetooth Bluetooth v5.1 (BR/EDR/BLE)
Powerline (PLC) HomePlug Green PHY, 10 Mbit/s
Plug and charge Hardware support for ISO15118
RFID ISO/IEC 14443 A (Type A, 13.56 MHz)
ISO/IEC 15693 (Mifare classic, 13.56 MHz)
Integrated RCCB
Parameter Symbol Min Typ Max Unit
Residual operating current IΔn0.03 A
Operating characteristics Type B
Making and breaking capacity Im 500 A
Residual making and breaking
capacity IΔm500 A
Rated conditional short-circuit
current Inc 3 kA
Rated conditional residual short-
circuit current IΔc 3 kA
Integrated circuit breaker
Parameter Symbol Min Typ Max Unit
Manufacturer and part number Lovato P1 MB 3P C40
Rated current In 40 A
Curve C
Nominal short-circuit breaking
capacity Icn 10 kA
For CE documentation please see zaptec.com/CE-documentation

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4. Installation
Prepare for the installation in the Zaptec Portal
Only Zaptec installation technicians/service partners can add installations
in the Zaptec Portal cloud solution. New installation technicians/service
partners must contact Zaptecs technical support via zaptec.com in order
tohave service authorisation added to their user profile. They will then
beable to add new installations.
Log on at https://portal.zaptec.com. If you wish to add a new Zaptec Portal
installation, go to Installations and fill in the form shown below:
Name: Give the installation a name.
 Address: The address of the installations physical location.
 Category: Select the installation category from the drop-down list.
 Network type: Choose the appropriate power grid for the location
ofthecharging system.
 Protection for charging system: The maximum current that the installation
can use for charging. This could be a digital budget or the value of the
physical overload protection or the power switch. If the charging station
is located on a separate circuit, the maximum current per phase must
normally be set to the rating of the circuit breaker.

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Addchargingcircuitstotheinstallation
 Once the installation has been set up, press the Circuits tab
 Click on Add circuit
 Enter the circuit designation stated on the circuit breaker
 State the value A] for overload protection
Charging stations that receive power from this charging circuit can charge
up to the value of the charging circuit. You may wish to specify a lower value
to limit the maximum circuit current.
Addchargingstationstotheinstallation
After you have created the installation in Zaptec Portal, create circuits in
accordance with the electrical installation at the location. The charging
stations must then be added to the associated circuits.
Fill in the serial number (ZPRxxxxxx) and the name of each charging station.
The name should be the charging stations owner, apartment number,
parking space number or some other physical identification for the exact
location of the charging station. The location of the serial number is shown in
the illustration. Charging stations illuminate green when they are online.
Serial number,
e.g. ZPR123456
The installation in the Zaptec Portal must represent the physical installation
at the location. The Zaptec Portal installation is a virtual installation in order
to balance load and phase algorithms in the charging system.