Zenitel ITSV-2 User manual
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The ITSV-2 is a product developed for Zenitel Norway AS and
is primarily used as part of a Zenitel IP Intercom solution. The
ITSV-2 is not pre-congured to support or carry emergency calls
to any type of hospital, law enforcement agency, medical care
unit (“Emergency Service(s)”) or any other kind of Emergency
Service. You must make additional arrangements to access
Emergency Services. It is your responsibility to purchase SIP-
compliant Internet telephone service, properly congure the
ITSV-2 to use that service, and periodically test your conguration
to conrm that it works as you expect. If you do not do so, it is
your responsibility to purchase traditional wireless or landline
telephone services to access Emergency Services.
Zenitel Norway does not provide connections to emergency
services via the ITSV-2. Neither Zenitel Norway nor its ocers,
employees or aliates may be held liable for any claim, damage,
or loss. You hereby waive any and all such claims or causes of
action arising from or relating to your inability to use the ITSV-2 to
contact emergency services, and your failure to make additional
arrangements to access emergency services in accordance with
the immediately preceding paragraph.
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Package Contents
Precautions
Warning: Please DO NOT power cycle the ITSV-2 during system boot-up
or rmware upgrade. You may corrupt rmware images and cause the unit to
malfunction.
Warning: Use only the power adapter included in the ITSV-2 package.
Using an alternative non-qualied power adapter may possibly damage the unit.
ITSV-2 Main Case 1x Handset
1x Phone Cord 1x Ethernet Cable 1x 12V Power
Adapter
1x Quick Guide
1x GPL License
12V
1x Phone Stand
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Overview
ITSV-2 Setup
• ITSV-2 IP Touch Station with Video (Item Number: 1490002010)
The ITSV-2 features a 5-inch 1080x720 capacitive touch screen, tiltable camera,
HDMI output, dual microphones, support for 720p HD video, and runs Android 7.0.
The ITSV-2 delivers HD audio & video, leading edge SIP intercom features and
integration with IC-EDGE and ICX-AlphaCom IP Intercom Platforms developed
by Zenitel. ITSV-2 redenes the desktop communication experience with a raised
level of innovation and integration of state-of-the-art real-time video conferencing,
and personalized rich media presentation & delivery.
● Attach the stand spacers to the slots on the back of the unit as shown below.
Installing the ITSV-2 Stand
Slots for
wall mount
spacers and
phone stand
Phone Stand
Wall Mount
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1. Attach the wall mount spacers to the slots on the back of the unit.
2. Attach the unit to the wall via the wall mount hole.
3. Pull out the tab from the handset cradle (see gure below).
4. Rotate the tab and plug it back into the slot with the extension up to hold the
handset while the unit is mounted on the wall.
Installing the Wall Mount (sold separately)
Connecting the ITSV-2
1. Connect the handset and main unit case with the phone cord.
2. Connect the LAN Port of the unit to the RJ45 socket of a hub/switch or a router
(LAN side of the router) using the Ethernet cable.
3. Connect the 12V DC output plug to the power jack on the unit and plug the
power adapter into an electrical outlet. If a PoE switch is used in step 2, this
step can be skipped.
4. The LCD will display booting up or rmware upgrading information. Before
continuing, please wait for the main screen display to appear.
5. Using the web conguration interface or the menu of the touch screen, you can
further congure network connection using static IP, DHCP, etc.
Wall Mount
Handset Rest
Tab with
Extension Up
Tab with
Extension
Down
LAN Port RJ9 Headset
Port
Power Handset
Port
PC Port
USB Port
Kensington Lock
HDMI OUT Port
Slot for Expansion
Module
5
Tips for Using the ITSV-2 Keys
1. Make sure the unit is properly powered up, in idle screen mode and connected
to the network.
2. Select Settings > > . Tap on one of the Accounts
to congure , SIP server (ICX-AlphaCom or IC-EDGE), SIP
ser ID (Extension Number), (if required) and SIP
(if required).
Note: For changes to take immediate eect, it may be necessary to temporarily disable
the account. Do this by setting to OFF and tapping OK. Then re-
enable your account by setting to ON and tapping OK.
3. Follow the LCD menu options to congure other settings on the unit. For
example, to congure static IP on the ITSV-2, set up static IP address via menu
Settings > > Ethernet settings.
4. If you want to see your accounts on your home screen, press the button.
Press the Menu button, and select Widgets. Several account display widgets
will appear. Select and drag the widget to the home screen.
ITSV-2 Conguration
• For further information on the conguration for
ICX-AlphaCom, SIP, and IC-EDGE, please see
Zenitel Wiki
VOLUME DOWN
VOLUME UP
HOME MENU
BACK
Conference
Transfer
Send
Standard Keypad
Speaker
Headset
Mute
Message Waiting Indicator
● VOLUME: Press the UP or DOWN keys to adjust the volume on the ITSV-2.
● HOME: Press the HOME key to return to the default idle screen. Press and
hold the HOME key for 2 seconds to take a screenshot.
● MENU: Press the MENU key to access the unit’s display settings, edit widgets
and thread manager. Press and hold the MENU key for 2 seconds to enter the
managing application interface directly.
● BACK: Press the BACK key to go back to the previous menu.
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1. Ensure your ITSV-2 is properly powered up and connected to the Internet.
2. To nd the IP address of the ITSV-2, use the touch screen and tap Settings >
Status > status > IPv4 address
3. Enter the IP address of the ITSV-2 into your browser.
4. Log in by entering the default username / password: /
5. To register an account on the ITSV-2:
●Select > > General Settings
6. Set , SIP Server (ICX-AlphaCom or IC-EDGE), SIP
User ID (Directory Number), (if required) and SIP
(if required).
Note: For changes to take immediate eect, it may be necessary to temporarily disable
the account. First uncheck the box for , then click Save and Apply (button
appears in yellow bar at top of browser). Once this is done, re-enable the account by
checking the box for followed by Save and Apply again.
Note:
After logging in for the very rst time,
you will be prompted to change the
password.
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The following sections describes how the ITSV-2 is congured to work together with
the TCIV+ Video Intercoms TCIV-2+/TCIV-3+/TCIV-5+/TCIV-6+.
ICX-AlphaCom Conguration
● Log into the ITSV-2 by entering default username / password: /
●Select >>General Settings
●Enter values the parameters
Check Yes box
SIP Server: IP address of (see Main Settings in TCIV+)
SIP User ID: Directory Number of ITSV-2
Same as SIP User ID
● Check in AlphaPro under Users & Stations the codec that has been selected for
SIP phones (normally G722)
●Select >
●Under remove all codecs from the list except the
one dened in AlphaPro, i.e. G722
●Under select
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The video is streamed in H.264 format over RTSP protocol from the TCIV+ camera to the
ITSV-2. The TCIV+ camera must have a static IP address.
●Select > Call Settings
● Check the box for
●Select >Add
●: Selectfrom the dropdown box
●: Select Vingtor Stentofon from the dropdown box
●: Name of Camera List
●: This will be used for calls from any station in the camera list. It is
possible to add several camera lists and use a dierent ringtone for each list.
● Click for to open the camera list
● Enter the directory number and camera URL of the TCIV+ station
System Number: Directory Number of TCIV+ station
System Address: rtsp://<user:password>@<TCIV+ IP address>:<port no.>/media?encoder=H264
Example: rtsp://admin:[email protected]:554/media?encoder=H264
Note: For TCIV units, System Address = rtsp://admin:[email protected]:554/1/RTSP/video
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IC-EDGE Conguration
The ITSV-2 has to be manually added to the Edge Controller.
● Log on to the Edge Controller
●Select Edge Controller > >
●Under click the + button to select
from the dropdown list
For further information on the configuration of IC-EDGE, please see Zenitel Wiki
● Log into the ITSV-2 by entering default username / password: /
●Select >>General Settings
●Enter values for the parameters
Check Yes box
SIP Server: IP address of intercom station set as Edge Controller
SIP User ID: Directory Number of the ITSV-2
Same as SIP User ID
The video is streamed directly from the TCIV+ camera to the ITSV-2. The TCIV+
camera must have a static IP address.
●Select > Call Settings
● Check the box for
Zenitel Norway AS
Sandakerveien 24C
0403 Oslo, Norway
For Warranty and RMA information, please visit www.zenitel.com
*Android is a Registered Trademark of Google, Inc.
DOC NUMBER
Zenitel and its subsidiaries assume no responsibility for any errors that may appear in this publication, or for damages arising from the information therein. Zenitel products are developed and marketed by Zenitel.
The company’s Quality Assurance System is certified to meet the requirements in NS-EN ISO 9001. Zenitel reserves the right to modify designs and alter specifications without notice.
ZENITEL PROPRIETARY. This document and its supplementing elements contain Zenitel or third-party information which is proprietary and confidential. Any disclosure, copying, distribution or use is prohibited, if
not otherwise explicitly agreed in writing with Zenitel. Any authorized reproduction, in part or in whole, must include this legend: Zenitel – All rights reserved.
CONTACT
CUSTOMER SERVICE
Global: +47 4000 2700
USA: 800 654 3140
Mon-Fri 09:00 to 17:00 CST
cs@zenitel.com
A100K12084 April 2021
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