zero
HOME AUTOMATION
Z01 - SLIDING GATE
PG9
Discovering the origin of the problem
1. Open control board
and check if it has
230V power supply
2. Check input fuses
3. Disconnect the motor
from control board and
test them by connecng
directly to power supply
in order to nd out if they
have problems.
4. If the motor works,
the problem is on the
control board. Pull it out
and send it to our ZERO
technical services for
diagnosis.
5. If the motor doesn’t
work, remove them
from installaon site
and send to our ZERO
technical services for
diagnosis.
Check all moon axis and associated moon systems related with the motor and the gate to nd out
what is the problem.
1. Check capacitors,
tesng operator with
new capacitors;
2. If capacitors are not the
problem, disconnect mo-
tors from control board
and test them by con-
necng directly to power
supply in order to nd out
if they have problems.
3. If the motors work,
the problem is from
control board. Pull it out
and send it to our ZERO
technical services for
diagnosis;
4. If the motors don’t
work, remove them
from installaon site
and send to our ZERO
technical services for
diagnosis
All ZERO control boards have LEDs that indicate the funconing of connecons to allow easy diagnosis
of faults. All safety devices LEDs (DS) in normal situaons remain On. All “START” circuits LEDs in normal
situaons remain O.
If LEDs devices are not all On, there is some security systems malfuncon (photocells, safety edges),
etc.
1 • Close with a shunt all safety systems on the control board (check manual of the control board in
queson). If the automated system starts working normally check for the problemac device.
2 • Remove one shunt at a me unl you nd the malfuncon device .
3 • Replace it for a funconal device and check if the motor works correctly with all the other devices. If
you nd another one defecve, follow the same steps unl you nd all the problems.
1. Check capacitors,
tesng with new ca-
pacitors;
2. If capacitors are not
the problem, discon-
nect motor from con-
trol board and test it
by connecng directly
to power supply in or-
der to nd out if it is
broken;
3. If the motor doesn’t
work, remove it from in-
stallaon site and send to
our ZERO technical servi-
ces for diagnosis.
4. If motor work well
and move gate at full
force during the enre
course, the problem is
from controller. Set force
using P1 buon on the
board. Make a new wor-
king me programming,
giving sufcent me for
opening and closing with
appropriate force.
5. If this doesn’t work,
remove control unit and
send it to ZERO techni-
cal services services.
Check all moon axis and associated moon systems related with the motor and the gate to nd out
what is the problem.
NOTE: Seng force of the controller should be sufcient to make the gate open and close without stop-
ping, but should stop and invert with a lile eort from a person. In case of safety systems failure, the gate
shall never cause physical damaged to obstacles (vehicles, people, etc.).
