Zhermack Cyclope User manual

User manual
Induction tool heater
EN
cyclope

3
cyclope
A
B
C
D
BEYOND INNOVATION
ZHERMACK SpA - Badia Polesine (RO) Italy
C308300 - CYCLOPE 230V
SN:xxxxxxxx
230V~50/60Hz 100W
B
A
cyclope
cyclope
cyclope
C
cyclope
cyclope
cyclope
cyclope
1
7
4
3
5
6
2
D 1
cyclope
2
cyclope
x
3

4cyclope
cyclope
ON
LED ON (STAND-BY)
LED verde
Green Light
LED verte
LED verde
Grüne LED
зеленым индикатором
4
cyclope
ON
LED ON (STAND-BY)
LED verde
Green Light
LED verte
LED verde
Grüne LED
зеленым индикатором
7
cyclo
pe
Y
OFF
cyclope
LED ON (STAND-BY)
LED verde
Green Light
LED verte
LED verde
Grüne LED
зеленым индикатором
Y
LED OFF
6
cyclope
Y
OK
NO NO
Y
5
cyclope
8
I LED rosso e verde si illuminano alternativamente.
The red and green LEDs light up alternately.
Les LED rouge et vert s’allument alternativement.
Los LEDs rojo y verde se iluminan alternativamente.
Die rote und grüne LED leuchten abwechselnd.
Красный и зеленый индикаторы загораются попеременно.

15
cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
INDEX
1. INTRODUCTION
1.1 How to read and use the
Use an Maintenance Manual
1.2 Terms and symbols used
2. GENERAL INFORMATION
2.1 Liability
2.2 Warranty: general standards
2.3 Authorised staff
2.4 General safety provisions
3. DESCRIPTION OF THE EQUIPMENT
3.1 General description of the equipment
3.2 Description of the components
3.3 Identification data
4. TECHNICAL FEATURES
4.1 Technical features and functioning principle
4.2 Technical data
4.2.1 Standard supplies
4.2.2 Accessories available on request
4.2.3 Weight and overall clearance
5. TRANSPORT AND HANDLING
5.1 General warnings
5.2 Packaging and unpacking
5.3 Transport and handling
5.4 Disposal/Dismantling
6. INSTALLATION AND COMMISSIONING
6.1 Warnings and precautions
6.2 Accepted environmental conditions
6.3 Space necessary for use
6.3.1 Worktop
6.4 Power source connection
6.5 Start-up
6.6 Declared use
6.7 Non-declared and prohibited use
7. USING THE EQUIPMENT
7.1 General warnings
7.2 Using the tool heater
7.3 Calibrating the position sensors
7.4 Residual risks
8. MAINTENANCE
8.1 Cleaning the equipment
8.2 Routine maintenance
8.3 Extraordinary maintenance
8.4 Re-start after long period of inactivity
8.5 How to request after-sales assistance
9. DIAGNOSTICS
9.1 General warnings
9.2 Troubleshooting
10. ATTACHMENTS
10.1 CE Declaration of Conformity
10.2 Warranty certificate and Identification form
10.3 Technical intervention worksheet
The data given in this Manual can undergo variations without
forewarning.
Translation of the original operating instructions

16 cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
CHAPTER 1: INTRODUCTION
1.1 HOW TO READ AND USE THE USE AND
MAINTENANCE MANUAL
This use and maintenance manual provides
information on the installation, use and
maintenance of the cyclope device, designed and
made by Zhermack S.p.A. to heat metal spatulas
and similar instruments used to model dental wax.
• The equipment must be used in compliance
with that specified in this Manual: it is therefore
recommended that the manual is read carefully
prior to installation and start-up. Make sure that
you read the entire manual and pay particular
attention to messages written in bold type or
items highlighted by boxes and/or symbols,
which highlight dangerous situations or requiring
caution (see paragraph 1.2).
• The respect of standards and recommendations
shown in this Manual will ensure safe use of the
equipment and appropriate interventions on the
same.
• The “Use and Maintenance Manual” is an integral
part of the equipment: it should therefore be
kept together with the equipment so that it
can be consulted as and when necessary (in a
secure dry place away from sunlight, atmospheric
agents, etc.) throughout the working life of the
equipment, even when the equipment is sold or
finally dismantled.
• It is advised to keep the Manual constantly
updated, integrating any amendments, additions
or modifications made by the Manufacturer.
Any notes or comments should be made on
the blank pages at the rear of the Manual (see
Attachments: Notes).
• Use the Manual in a way that its content is not
damaged.
• Do not remove, tear or write on the Manual for
any reason.
• If the Manual is lost or damaged and therefore
becomes illegible, request a new Manual from
the Manufacturer.
This “Use and Maintenance Manual” is aimed
at operators in order to allow correct use of
the product. The Manual contains all useful
information for declared used of the equipment;
in particular the operator will find instructions and
indications regarding:
• correct installation of the equipment;
• a functional description of the equipment and all
parts;
• commissioning;
• correct programmed maintenance;
• attention to the most elementary safety and
accident-prevention regulations.
This Manual is divided into 9 chapters, each
referring to a specific subject inherent to the entire
equipment.
The attachments are found at the rear of the
manual. They complete the documentation.
1.2 TERMS AND SYMBOLS USED
It is fundamental that maximum attention is
paid to the following symbols and their meaning
because they highlight important information
such as, critical situations, practical advice or
straightforward information.
Consult this page if in doubt regarding the meaning
of the symbol when reading the Manual.
• Any operations carried out without compliance
to instructions or tampering with equipment
parts, which can cause serious injury to persons,
will be highlighted with:
DANGER!
This symbol refers to Safety Standards that
MUST be followed in order to guarantee
your safety and that of others and to
prevent damage to the equipment.
• Critical situations concerning dangerous areas,
situations or operations in which failure to comply
with the instructions may render the warranty
null and void, cause damage to equipment,
connected components or the surrounding area,
are highlighted by the symbol:
ATTENTION!
This symbol refers to Safety Standards that
must be followed carefully in order to
guarantee your safety and that of others
and to prevent damage to the equipment.
• Any operations carried out without compliance
to instructions or tampering with equipment
parts, which can cause damage to the equipment
rendering the warranty null and void, will be
highlighted with:
PROHIBITED!
This symbol calls attention to operations
that are prohibited.
• Any general information and/or useful advice
referring to any subject, will be highlighted with:
NOTE!
This symbol highlights information and/or
useful advice.
CHAPTER 2: GENERAL INFORMATION
2.1 LIABILITY
Failure to comply with the instructions contained
in this Use and maintenance manual relieves the
Manufacturer from any liability.
For any information not included or that cannot
be deduced from the Manual, consult the
Manufacturer directly.

17
cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
Zhermack S.p.A.
Via Bovazecchino, 100
45021 Badia Polesine - RO - Italy
Tel. [phone], Fax [phone]
http://www.zhermack.com
e-mail: [email protected]
In particular, if equipment maintenance is carried
out in a way that is not in compliance with the
instructions supplied, or in a way to jeopardise
integrity or modify features, Zhermack S.p.A. is
relieved from any liability inherent to safety of
persons and faulty operation of the equipments.
2.2 WARRANTY: GENERAL STANDARDS
Find the Warranty Certificate and the Identification
Form attached to this Use and Maintenance
Manual, which must be filled in completely.
Generally the warranty is rendered null and void
by the following:
• improper use of the equipment;
• incorrect installation;
• negligence of envisioned maintenance;
• modifications or interventions not authorised by
the Manufacturer (especially on safety devices);
• use of non-original spare parts.
The customer is responsible for ensuring
that the product delivered to the
manufacturer is properly packaged. The
manufacturer is not liable for any defects,
malfunctions or damage to the product due
to the use of packaging that is not suitable
or of the same or higher quality than that
used for the original delivery.
As of this moment Zhermack S.p.A. is
relieved from all liability if any type of
modification or tampering is made on the
equipment without previous written
authorisation from the Manufacturer.
Consequently, any repairs made by
unauthorised staff, use of non-original
spare parts or failure to comply with the
installation standards specified in this
manual shall immediately render the
warranty null or void.
2.3 AUTHORISED STAFF
The staff in charge of the equipment is divided into
the following categories:
Operator - user
Person trained to use the equipment. Person trained
in use of the equipment. Performs all tasks involved
in operation of the cyclope device, such as:
use, cleaning, inspection and simple interventions
linked to normal equipment use.
The operator-user must operate with the equipment
mounted according to that stated in this manual.
Before using the equipment or carrying out
any intervention on it, the operator must
read the entire manual carefully. This
manual has been drawn up to provide the
user with essential information on rational,
safe use of the equipment. The user must
comply with the information given at all
times. The user must also use the worksheets,
attached to this manual, to keep a record of
maintenance interventions, component
replacement as well as make notes
regarding anomalous functioning.
Maintenance technician authorised by Zhermack
S.p.A.
Person who operates in all operating conditions and
at all safety levels to perform repairs/ mechanical
and electric adjustments, periodic preventive
maintenance and replacement of any components.
2.4 GENERAL SAFETY PROVISIONS
The operator must comply with the advice and
warnings given below in order to ensure safe, long-
lasting equipment performance:
• do not allow untrained staff to use the equipment;
• prepare an optimal worktop, making sure that
the operational space is free from obstacles, clean
and has suitable lighting;
• avoid distractions when using the equipment;
• it is prohibited to work objects with features
different from those for which the equipment has
been designed;
• in the event of a malfunction follow the advice
given in this manual; if in doubt, stop the
equipment and contact your Authorised After-
Sales Centre immediately;
• do not open equipment compartments containing
electric parts;
• before carrying out any cleaning, routine and/or
extraordinary maintenance, make sure that the
equipment has been unplugged from the mains
power supply;
• do not replace the power supply cable or tamper
with the supplied plug; to replace the same due
to damage or wear, only contact the Authorised
After-Sales Centre;
• always make sure that there are no foreign bodies
inside the work area. These could prevent damage
to the equipment and/or injury to the staff;
• do not use petrol or flammable solvents as
detergents; use only non-flammable, non-
corrosive and non-toxic substances. (see par. 8.1).
• Zhermack S.p.A. cannot be held
responsible for any damage to the
equipment owing to incorrect
maintenance performed by unskilled staff
or maintenance that does not comply
with that stated in this manual.
• As of this moment Zhermack S.p.A. is
relieved from any injury/damage to
persons/objects that should occur
following any different use and use not
declared in this manual.

18 cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
Operation of the cyclope is based on the physical
phenomenon of electromagnetic induction.
The cyclope allows the majority of dental modelling
to be done without using an open flame Bunsen
burner.
This avoids problems associated with gas cylinders
and open flames (smoke, fire risk) and ensures
respect of the following safety regulations.
The cyclope offers the following advantages:
• better air quality in the dental laboratory, no
oxygen is removed by combustion;
• safety and ease of use, the instrument is ready to
use in a few seconds. The tool heater does not
require a gas installation and can be located in
the most convenient position for the operator;
• greater energy efficiency thanks to the presence
of sensors which activate heating only, when the
spatula is inside the chamber;
• higher quality objects as the induction technique
prevents soot particles from being deposited
on the instrument during heating, leading to
contamination of the modelling wax.
4.2 TECHNICAL DATA
Power voltage 230 V ~ ± 10% 50/60 Hz
115 V ~ ± 10% 50/60 Hz
Total absorbed power 100 W
Protection rating IP
IPX0
Noise level
<70 dB
Overvoltage category
II
Applicable pollution degree
2
4.2.1 STANDARD SUPPLIES
Components Q.ty Code*
7. Protective silicone cap 1 XR0100000
(*) Order Code to be used when ordering spare
parts.
4.2.2 WEIGHT AND OVERALL CLEARANCE
Size without packaging
Height (mm)
89
Width (mm)
91
Depht (mm)
209
Empty weight (g)
500
CHAPTER 5: TRANSPORT AND HANDLING
5.1 GENERAL WARNINGS
In order to prevent injury/damage to
persons/objects, pay great care when
handling the equipment, scrupulously
complying with all precautions and
instructions contained in the following
paragraphs.
5.2 PACKAGING AND UNPACKING
Fig. C: All material is carefully controlled by the
Manufacturer before delivery. On receiving the
equipment, make sure that it has not been damaged
In the event of a fire - no matter how small
- inside the equipment or nearby, only use
powder extinguishers. Do not use water.
CHAPTER 3: DESCRIPTION OF THE EqUIPMENT
3.1 GENERAL DESCRIPTION OF THE EQUIPMENT
This manual describes the cyclope appliance
designed to heat metal spatulas and similar
instruments used to model objects made from
dental wax.
3.2 DESCRIPTION OF THE COMPONENTS - FIG. A
1. Induction chamber
2. Status lights
3. ON/OFF switch
4. Power cable
5. Cooling fan
6. Sensor adjustment screw
3.3 IDENTIFICATION DATA
Fig. B: the equipment described in this manual has
a plate giving identification data of the same and
the Manufacturer:
A Name and address of the Manufacturer
B Equipment code and model
C Serial number
D Power supply information
The equipment has been built in compliance with
the EEC Directives stated in the attached “CE
Declaration of Conformity. Use the identification
data to request spare parts, information and After-
Sales Assistance from authorised centres. If the
plate should deteriorate with use and become
illegible, even partially, request a replacement
from the Manufacturer stating all data.
Do not remove and/or ruin the plate so that
the equipment identification data can be
recognised at all times.
CHAPTER 4: TECHNICAL FEATURES
4.1 TECHNICAL FEATURES AND FUNCTIONING
PRINCIPLE
Zhermack S.p.A. creates qualitatively and
technologically advanced work instruments, in
away that the user feels that they are made-to-
measure his everyday working requirements.
Zhermack S.p.A. uses state-of-the-art instruments
in the design field when making these products,
thus ensuring maximum equipment functionality.
The use of top quality materials and performance
of all inspections necessary for operator safety
guarantee Zhermack S.p.A products, making them
competitive at a worldwide level.

19
cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
• polystyrene/plastic: pollutant material, do not burn
(toxic fumes) or dispose of in the environment.
Dispose of these materials in compliance with the
regulations in force in the country of use.
If the equipment is to be dismantled, the operator
must be in charge of dismantling, elimination and
re-cycling of the following materials in compliance
with the EEC Directives and the laws in force in the
country of use:
• plastic parts; steel parts; glass parts; insulated
electric cables; rubber parts.
• there are no toxic or corrosive substances.
The device must not be disposed of as
urban waste. At the end of its working
life, it must be taken to a waste
separation and recycling centre in
compliance with European Directive no.
2002/96/EC or in accordance with the
legislation in force in the country of sale.
CHAPTER 6: INSTALLATION AND COMMISSIONING
6.1 WARNINGS AND PRECAUTIONS
Before carrying out installation, make sure that all
safety conditions exist and follow the indications
given below carefully.
6.2 ACCEPTED ENVIRONMENTAL CONDITIONS
Unless stated otherwise, at the time of ordering,
it is intended that the equipment must be
envisioned to function regularly in the following
environmental conditions:
Place of Use Indoors
Altitude Up to 2000 m
Working temperature From 10°C to 35°C
Humidity Max 80%
Conditions different to those prescribed can cause
anomalies or sudden breakdown. Lighting in the
installation area of the equipment must be sufficient
to guarantee good visibility in all points of the
equipment. Luminosity not less than 200 lux must be
guaranteed. The lighting must be uniform without
reflections, which could dazzle the operator.
The equipment itself cannot cause
explosions or fire: the equipment is not
prepared and/or designed to operate in
environments with explosive atmosphere or
with the risk of fire.
The working area lighting plant is an
important factor for the safety of persons
and the quality of work. In Italy this subject
is governed by a Ministerial Decree that
clearly determines the average level of
prescribed lighting. In other countries the
regulations in force are valid regarding
accident-prevention and hygiene in the
workplace.
during transport and that the packaging has not
been tampered with, resulting in missing parts.
Should any damage or missing parts be noted,
inform the Dealer and the Carrier immediately by
forwarding photographic evidence. The packaging,
made up of a cardboard box with expanded plastic
internal protections, contains:
• the cyclope equipment;
• the material supplied (see par. 4.2.1);
• the Use and Maintenance Manual.
• It is recommended that you keep the
original packaging (see paragraph 5.3).
• The customer is responsible for ensuring
that the product delivered to the
manufacturer is properly packaged. The
manufacturer is not liable for any defects,
malfunctions or damage to the product
due to the use of packaging that is not
suitable or of the same or higher quality
than that used for the original delivery.
5.3 TRANSPORT AND HANDLING
If the equipment must be moved:
• disconnect the equipment from the electric point;
• hold the equipment, always keeping it in a
vertical position. Regarding this, pay attention to
the weight and clearance of the equipment (see
par. 4.2.2), in order to prevent any type of damage
occurring due to the failure of considering these
values;
• pack the equipment in the original packaging. If
this is not possible, take all necessary precautions
to protect the equipment from knocks and drops,
as the goods are transported at the owner’s risk.
Failure to comply with the rules stated
above relieve the Manufacturer from any
liability regarding equipment
malfunctioning and consequently makes
the warranty null and void.
When shipping and/or delivering the
equipment to an Authorised After-Sales
Centre always enclose a copy of the
purchase document and a copy of the
properly filled-in identification form. If the
equipment is transported by carrier, the
Postal Service or rail, it is recommended to
insure the shipment.
Before transporting the device, make sure
the safety knobs are in place and tightly
fixed. Use the original packaging. Failure to
respect these precautions could result in
damage to the device.
5.4 DISPOSAL / DISMANTLING
When disposing of the packaging material the user
must follow the regulations in force in the country
of use relative to the following materials:
• wood/paper: non-polluting materials, but must
be re-cycled correctly;

20 cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
6.3 SPACE NECESSARY FOR USE
The choice of the place and space required for
installation is an important factor for the quality
of work and safety and for correct maintenance
activities. This area must not only be spacious
enough to allow for optimum equipment operation
- also during cleaning and maintenance phases -
but must also be well lit, aired, not dusty and not
exposed to direct sunlight.
6.3.1 WORKTOP
Fig. D: cyclope has been designed to work on a
rigid worktop and parallel to the ground. Suitable
worktops include service furniture (operator is
standing) or modelling tables (operator is sitting).
All worktops must be checked for stability.
Note also that the unit must be positioned so the
connection plug can be handled/manipulated with
ease.
6.4 CONNECTION TO ENERGY SOURCES
The connection is made using the power supply
cable. Check:
• that mains power supply voltage and
frequency correspond to those indicated on the
identification plate (an incorrect power supply
voltage may damage the equipment);
• that the power supply mains has a suitable earth
connection.
Do not tamper with the power supply cable
and relative plug. For replacement of the
same due to damage and/or wear, only
contact Authorised After-Sales Centres.
An earth connection is mandatory.
If an extension must be used
temporarily, it must be in
compliance with the standards in
force in the country of use.
6.5 INITIAL START UP
Fig. 1: Rest the appliance on a level work surface
with the induction chamber facing the operator.
Fig. 2: Insert the main power socket into the
appropriate outlet at the rear of the device and
subsequently connect the plug to the mains.
Follow the instructions given in paragraph 6.4.
meticulously.
Fig. 3: Before starting work, place the protective
cap (x) in the induction chamber. This collects drops
of wax and keeps the appliance clean.
Fig. 4: Turn the appliance on by pressing the ON/
OFF switch (fig. A, 3). The appliance is now in stand-
by. This is indicated by the green light on the front
panel.
Failure to comply with any of the above-
stated equipment installation regulations
can lead to equipment malfunctioning and
render the warranty null and void.
6.6 DECLARED USE
The cyclope is designed to heat metal spatulas and
similar instrument used to model objects made
from dental wax.
6.7 NON-DECLARED/PROHIBITED USE
Using the equipment for any purpose not
considered in paragraph regarding
“Declared use” shall be considered improper
and thus forbidden.
The improper use of the equipment renders
the warranty null and void and Zhermack Spa
declines all liability for any damage to objects
and injury to operators or third parties.
The main reasons for which the warranty is rendered
null and void are given in paragraph 2.2 and in the
“Warranty Certificate” attached to this Manual.
CHAPTER 7: USING THE EqUIPMENT
7.1 GENERAL WARNINGS
The tool heater must not be used near
pacemaker wearers.
For total certainty of safe operation,
scrupulously follow the work phases given
below.
• Do not place fingers with metal rings in
the induction chamber; risk of burns.
• Do not leave metal objects in the
induction chamber for too long or they
may become incandescent.
• To avoid the occurrence of any risks, pay
attention to avoid pouring water during
the preparation on the electrical voltage
parts.
• To avoid damage to the appliance:
- Do not place metal objects near the coil,
this could jeopardise correct operation
of the tool heater.
- Heating occurs only when metal objects
are placed in the chamber. Do not insert
other materials.
- Keep the outside frame of the appliance
free from molten wax.
7.2 USING THE TOOL HEATER
Once it has been correctly installed and put into
service, proceed as follows:
Fig. 5: Heat the spatula (y) by placing it at the
centre of the induction chamber, making sure it
does not touch the inside wall.
Induction is activated by the position sensors which
detect the presence of the instrument. The red and
green LEDs light up alternately.

21
cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
To prevent overheating of the coil, the
appliance has a fan which is activated
automatically when the temperature inside
the appliance starts to rise.
Fig. 6: The heating process stops automatically
when the instrument is removed from the chamber
(green LED on steadily). At the end of the working
session, turn the appliance off using the ON/OFF
switch.
Cyclope has a safety system which interrupts
induction if the presence of an instrument in the
chamber for an excessively long period is detected.
When this occurs, the red LED flashes rapidly. To
stop the flashing, just remove the instrument from
the induction chamber.
If the flashing continues, turn the tool heater off
then on again. If the anomaly occurs again, you
must calibrate the sensitivity of the position sensors
as this is greatly influenced by numerous external
factors such as temperature, humidity, light, etc.
7.3 CALIBRATING THE POSITION SENSORS
The sensitivity of the sensors is set to detect the
majority of wax modelling instruments. However,
the sensors can be adjusted individually according
to the instruments used.
The sensors must also be adjusted if they fail to
detect the instrument (e.g. very large or very thin
instruments) and/or if the error warning continues
(red LED flashing rapidly, even after the tool heater
has been turned off then on again).
Fig. 7: Turn the appliance on by pressing the ON/
OFF switch (fig. A, 3). The appliance is now in stand-
by. The green light on the front panel comes on.
Fig. 8: To regulate, adjust the trimmer (fig. A, 6)
using a crosshead screwdriver.
To increase the sensitivity of the sensors, turn the
trimmer screw clockwise. The direction is indicated
by the arrow near the + sign.
To reduce the sensitivity of the sensors, turn
the trimmer screw anticlockwise. The direction is
indicated by the arrow near the – sign.
7.4 RESIDUAL RISKS
Residual risks are:
• a danger that cannot be totally eliminated through
design and the application of safety devices;
• a potential danger that cannot be highlighted.
In order to prevent accidents, always operate
with respect to that described in this Manual.
If in doubt, always contact the Manufacturer
or Authorised After-Sales Centre.
CHAPTER 8: MAINTENANCE
8.1 CLEANING THE EQUIPMENT
Use a dry cloth to clean the equipment exterior. If
necessary, dampen the cloth with a small amount
of water or a non-degreasing detergent (see
paragraph 2.4).
The operator must ensure that the equipment is
kept clean and free from any foreign bodies such
as debris, water, non-conducting liquids etc. For
this purpose cleaning must be performed at the
end of every shift, with the equipment in stable
conditions.
Before cleaning the outside of the
equipment, always make sure that the
master switch is off. It is prohibited to clean
the equipment when it is connected to the
electric power supply mains.
Do not use inflammable, corrosive, alkaline
or toxic liquids to clean the equipment.
CLEANING THE INDUCTION CHAMBER:
You should always keep the induction chamber
clean. Make sure there are NEVER any metal parts
in the chamber and remember to replace the
protective cap.
8.2 ROUTINE MAINTENANCE
Once the equipment has been cleaned (see
paragraph 8.1), the operator must check for worn,
damaged or loose parts. If any such situations are
detected, contact the Authorised After-Sales Centre.
If any of the previously-described situations
should occur, it is prohibited to re-start the
equipment before the problems have been
solved.
In particular, before moving away from the
equipment, the operator detecting problems of
any nature must place a sign on the it indicating
that equipment maintenance is in progress and
that use is prohibited (EC-compliant signs can be
purchased from the relevant suppliers).
Routine maintenance, cleaning and correct
equipment use are essential factors in guaranteeing
long-lasting equipment performance and safety.
8.3 EXTRAORDINARY MAINTENANCE
Extraordinary maintenance includes the repair of
any accidental breakage and the replacement of
worn or malfunctioning parts.
All electrical and mechanical interventions
must only be performed by a Zhermack
S.p.A.-authorised maintenance technician.

22 cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
Any modification that alters equipment
features from a safety and risk-prevention
point of view can only be carried out by the
Manufacturer who will then certify
conformity of the equipment with safety
standards. Therefore any modification or
maintenance intervention not considered in
this manual is to be considered prohibited.
Any modification, tampering or repair
performed by unauthorised staff along with
the use of non-original spare parts relieve
the Manufacturer from any liability. If the
necessary maintenance interventions are
not considered in this Use and Maintenance
Manual, contact the Authorised After-Sales
Centre.
8.4 RE-START AFTER LONG PERIOD OF INACTIVITY
If the equipment is re-started after a particularly
long period of inactivity, operate as indicated
in Chapter 6 regarding commissioning.
If the equipment functions anomalously, act as
described in Chapter 9 regarding “Diagnostics”. if the
problem should persist or is not considered, contact
the Authorised After-Sales Centre immediately.
8.5 HOW TO REQUEST AFTER-SALES ASSISTANCE
Choose one of the following options to request
after-sales assistance:
1. contact the Authorised After-Sales Centre;
2. telephone the Zhermack S.p.A. After-Sales
Service at [phone] and proceed as
follows: give personal data (e.g. address and
telephone number); state the information given
on the equipment identification plate (see
paragraph 3.3); explain the problem with the
equipment clearly;
3. fax all of the information stated in the previous
point and the correctly filled-in identification
form (see Attachment 10.2) to the following n°
[phone].
CHAPTER 9: DIAGNOSTICS
9.1 GENERAL WARNINGS
If any of the anomalies described below
should occur, solve the problem, where
allowed, with respect to all instructions
contained in this manual. If the problem
persists, contact the Authorised After-Sales
Centre.
9.2 TROUBLESHOOTING
MALFUNCTION The instrument placed in the
induction chamber does not heat
up.
CAUSE 1. The instrument is made from a
material which does not conduct
heat.
2. The instrument is tarnished (the
sensors detect light colours more
easily).
3. The sensors do not “detect” the
presence of the spatula.
4. The power cable is not connected.
5. There is no current to the socket.
6. The appliance is off.
7. Electrical fault.
REMEDY 1. Replace the instrument used.
2. Clean or replace the instrument used.
3. Adjust the sensitivity of the sensors.
4. Connect the power cable.
5. Check the socket/electrical panel in
the building.
6. Turn the appliance on by pressing
the ON/OFF button.
7. Contact an authorised service centre.
MALFUNCTION Red LED flashing rapidly.
CAUSE 1. An object has been left for too long
in the induction chamber.
2. The sensor is disorientated.
3. Electrical fault.
REMEDY 1. Remove the object from the
induction chamber.
2. Turn the tool heater off, then on
again. If the problem continues,
adjust the sensitivity of the sensors.
3. Contact an authorised service
centre.
MALFUNCTION The cooling fan makes a different
noise from usual.
CAUSE 1. Appliance overheated.
2. Faulty fan.
REMEDY 1. Turn the appliance off and allow it
to cool down.
2. Contact an authorised service
centre.

23
cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
CHAPTER 10: ATTACHMENTS
10.1 EC DECLARATION OF CONFORMITY
The Manufacturer:
Zhermack S.p.A.
Via Bovazecchino, 100
45021 Badia Polesine • RO • Italy
Tel. [phone] • Fax [phone]
Person authorised to compile the technical file:
Zhermack S.p.A.
Via Bovazecchino, 100
45021 Badia Polesine • RO • Italy
Tel. [phone] • Fax [phone]
declares under its sole responsibility that the
product:
cyclope
is in conformity with Directive 2011/65 EU of the
European Parliament and of the Council of 8
June 2011 on the restriction of the use of certain
hazardous substances in electrical and electronic
equipment.
It is also in conformity with the laws implementing
the following directives:
EC Directive 2004/108 EC (EMC Directive) and
subsequent amendments.
EC Directive 2006/95 (Low Voltage Directive) and
subsequent amendments.
Please note that the manufacturer’s liability for
damages caused by a defective product expires 10
years from the date on which the manufacturer
released such product on the market and that such
liability is transferred to the user in accordance with
Directive 85/374/EEC, subsequent amendments and
the laws implementing it.
Badia Polesine, 25/02/2014
Paolo Ambrosini
General Manager
10.2 WARRANTY CERTIFICATE AND IDENTIFICATION
FORM
1. With this document the Manufacturer certifies
that the product has been built correctly, top
quality materials have been used and all inspections
necessary for compliance with European Community
Directives have been performed. The product is
covered by a warranty period of 18 months from
the date of delivery to the user. Proof of this date
is provided from the purchase document and the
copy of the identification form. These documents
must be shipped to the After-Sales Centre with the
equipment. Persons wishing to make use of the
warranty must inform of the fault within 8 days
of its discovery for the effects and purpose of art.
1495 of the Civil Code. The warranty is limited to
replacement or repair of individual components or
pieces with manufacturing defects and does not
cover costs related to transfer of technical staff,
transport, packaging etc. Breakdowns, faults or
damage deriving from poor maintenance, incorrect
power supply, negligence, inexperience and other
causes not imputable to the Manufacturer and
parts subject to normal wear are not covered by the
warranty. The warranty does not cover breakdowns
caused by failure to carry out routine maintenance
due to customer negligence. This warranty does
not provide for any reimbursement for direct or
indirect damages of any kind caused to persons or
objects due to equipment inefficiency.
2. The warranty is automatically rendered null and
void whenever the equipment is repaired, modified
or tampered with by the purchaser or unauthorised
third parties. The liability for damage caused by
faulty products expires after 10 years from the
date in which the Manufacturer put the products
on the market, after this time it becomes the
user’s responsibility, as envisioned by the 85/374/
EEC Directive.
3. To have work carried out under warranty
the purchaser must only contact the dealer,
Manufacturer-authorised after-sales centres or the
Manufacturer itself. The warranty gives the right
for free replacement of faulty parts. It does not,
however, give the right for replacement of the
entire equipment.
4. In the case of disputes regarding application
of the warranty, quality or conditions of the
equipment delivered, the purchaser cannot
suspend or delay total payment or payment of the
instalments.
5. No reimbursement can be requested by the
purchaser for loss of production.
6. The warranty is rendered null and void if:
a. The equipment is damaged by a fall, exposure to
fire, spilt liquids, lightening, natural disasters or,
however, causes not imputable to manufacturing
defects.
b. Incorrect installation.
c. Incorrect mains connection (incorrect power
supply nominal voltage) or suitable protection
devices have not been installed.
d. The serial number has been removed, cancelled
or altered.
7. The components to be replaced under warranty,
must be returned to Zhermack S.p.A. which will
then send the appropriate spare parts. Any changed
parts that are not returned will be charged.
8. The Manufacturer and the Dental Deposit do not
have to supply replacement equipments during the
repair period.
9. For tax purposes spare parts will only be provided
under warranty where the relevant limitations set
out in the terms and conditions of the warranty
are respected.
10. For any other eventuality not provided for
by this Warranty Certificate and the regulations,

24 cyclope
The reference figures can be found on pages 3 and 4 of this manual.
EN
consult the Italian Civil Code.
11. Invoices for labour, travel and call-out must be
paid on their receipt.
12. The manufacturer and the dealer will comply
with all data processing laws in force, including
those relative to safety measures and in compliance
with the specifications given in the data processing
information sheet.
IDENTIFICATION FORM
Equipment Model:
..................................................................................
Equipment Serial Number:
..................................................................................
Purchaser:
..................................................................................
Address:
..................................................................................
Town/Post Code:
..................................................................................
Tel:
..................................................................................
Tax Code/VAT Number:
..................................................................................
Dealer:
..................................................................................
Purchaser’s Signature:
..................................................................................
10.3 TECHNICAL INTERVENTIONS SHEET
Data Description of the interv. Signature
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....................... ......................................... ..............
....................... ......................................... ..............
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